The Soul of a New Machine
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|The Soul of a New Machine|
|Publisher||Little, Brown and Company|
|Publication date||July 1981|
|Dewey Decimal||621.3819/582 19|
|LC Classification||TK7885.4 .K53|
The Soul of a New Machine is a non-fiction book written by Tracy Kidder and published in 1981. It chronicles the experiences of a computer engineering team racing to design a next-generation computer at a blistering pace under tremendous pressure. The machine was launched in 1980 as the Data General Eclipse MV/8000. The book won the 1982 National Book Award for Nonfiction and a Pulitzer Prize for General Non-Fiction.
The book opens with a turf war between two computer design groups within Data General Corporation, a minicomputer vendor in the 1970s. Most of the senior designers are assigned the "sexy" job of designing the next generation machine, which will be done in North Carolina. Their project (code-named "Fountainhead") is to give Data General a machine to compete with the new VAX computer from Digital Equipment Corporation (DEC), which is starting to take over the new 32-bit minicomputer market. The few senior designers who are left in corporate headquarters at Westborough, Massachusetts are given the much more humble job of designing enhancements for the existing product lines. Tom West, the leader of Westborough designers, starts a skunkworks project which becomes a backup plan in case Fountainhead fails. Eventually, the skunk works project (code-named "Eagle") becomes the company's only hope in catching up with DEC. In order to complete the project on-time, West takes risks in not only new technology but also relying on new college graduates (who have never designed anything so complex) to make up the bulk of his design team. The book follows many of the designers as they give up every waking moment of their lives in order to design and debug the new machine on schedule.
The work environment described in the book is in many ways opposite of traditional management. Instead of top-down management, many of the innovations are started at the grassroots level. Instead of management having to coerce labor to work harder, labor volunteers to complete the project on-time. The reason for this is that people will give their best when the work itself is challenging and rewarding. Many of the engineers state that, "They don't work for the money", meaning they work for the challenge of inventing and creating. The motivational system is akin to the game of pinball, the analogy that if you win this round, you get to play the game again; that is, build the next generation of computers.
A running theme in the book is the tension between engineering quality and haste: the engineers, challenged to bring a minicomputer to market on a very short timeframe, are encouraged to cut corners on design. Tom West describes his motto as "Not everything worth doing is worth doing well," or "If you can do a quick-and-dirty job and it works, do it." The engineers, in turn, complain that the team's goal is to "put a bag on the side of the Eclipse" — in other words, to turn out an inferior product in order to have it completed more quickly.
Tom West practices the '"Mushroom Theory of Management" — "keeping them in the dark, feeding them shit, and watch them grow." That is, isolating the design team from outside influences and, instead, using the fear of the unknown to motivate the team.
The "Soul" of the new machine comes from the dedicated engineers who bring it to life with their endless hours of attention and toil. The soul is theirs, stored in silicon and microcode.
- Kidder, Tracy. The Soul of a New Machine. Back Bay Books, 2000. ISBN 0-316-49197-7
- "National Book Awards – 1982". National Book Foundation. Retrieved 2012-02-21.
This was the award for General Nonfiction (hardcover) during a period in National Book Awards history when there were many nonfiction subcategories.
- Kidder, Tracy (1981). The Soul of a New Machine. p. 119. ISBN 0-316-49197-7.
- Kidder, Tracy (1981). The Soul of a New Machine. p. 68. ISBN 0-316-49197-7.
Further reading 
- Ratliff, Evan (December 2000). "O, Engineers!". Wired 8 (12): 356–367. ISSN 1059-1028. Retrieved 2009-06-30. Twenty-year retrospective of the book, with "where are they now?" segments on the people involved and on Data General.
- Faughnan, John; Stevanovic, Sanja (1996-03-16). "Flight of the Eagle: The Birthing and Life of a Super-Minicomputer" (PDF). John Faughnan. Retrieved 1 July 2009. Case study of the Eagle project from a project management perspective, written for a course given by Al Shenhar at the University of Minnesota.