The Soul of a New Machine

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The Soul of a New Machine  
Author(s) Tracy Kidder
Country United States
Language English
Subject(s) Computer engineering
Publisher Little, Brown and Company
Publication date July 1981
Media type Hardcover
Pages 293 pp
ISBN 978-0316491709
OCLC Number 7551785
Dewey Decimal 621.3819/582 19
LC Classification TK7885.4 .K53

The Soul of a New Machine is a nonfiction book written by Tracy Kidder and published in 1981. It chronicles the experiences of a computer engineering team racing to design a next-generation computer at a blistering pace under tremendous pressure. The machine was launched in 1980 as the Data General Eclipse MV/8000. The book won the 1982 National Book Award for Nonfiction[1] and a Pulitzer Prize for General Non-Fiction.

Contents

[edit] Plot

The book opens with a turf war between two computer design groups within Data General Corporation, a minicomputer vendor in the 1970s. Most of the senior designers are assigned the "sexy" job of designing the next generation machine, which will be done in North Carolina. Their project (code-named "Fountainhead") is to give Data General a machine to compete with the new VAX computer from Digital Equipment Corporation (DEC), which is starting to take over the new 32-bit minicomputer market. The few senior designers who are left in corporate headquarters at Westborough, MA are given the much more humble job of designing enhancements for the existing product lines. Tom West, the leader of Westborough designers, starts a skunkworks project which becomes a backup plan in case Fountainhead fails. Eventually, the skunk works project (code-named "Eagle") becomes the company's only hope in catching up with DEC. In order to complete the project on-time, West takes risks in not only new technology but also relying on new college graduates (who have never designed anything so complex) to make up the bulk of his design team. The book follows many of the designers as they give up every waking moment of their lives in order to design and debug the new machine on schedule.

[edit] Themes

The work environment described in the book is in many ways opposite of what is taught in business schools. Instead of top-down management, many of the innovations are started at the grassroots level. Instead of management having to coerce labor to work harder, labor volunteers to complete the project on-time. The reason for this is that people will give their best when the work itself is challenging and rewarding. Many of the engineers state that, "They don't work for the money", meaning they work for the challenge of inventing and creating. The motivational system is akin to the game of pinball, the analogy that if you win this round, you get to play the game again; that is, build the next generation of computers.

A running theme in the book is the tension between engineering quality and haste: the engineers, challenged to bring a minicomputer to market on a very short timeframe, are encouraged to cut corners on design. Tom West describes his motto as "Not everything worth doing is worth doing well," or "If you can do a quick-and-dirty job and it works, do it."[2] The engineers, in turn, complain that the team's goal is to "put a bag on the side of the Eclipse"[3] — in other words, to turn out an inferior product in order to have it completed more quickly.

Tom West practices the '"Mushroom Theory of Management" — "keeping them in the dark, feeding them shit, and watch them grow." That is, isolating the design team from outside influences and instead using the fear of the unknown to motivate the team.

The "Soul" of the new machine comes from the dedicated engineers who bring it to "life" with their endless hours of attention and toil.

[edit] Sources

[edit] References

[edit] Further reading

[edit] External links

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