Thomson Airways

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Thomson Airways
Thomson Holidays logo.svg
IATA
BY
ICAO
TOM
Callsign
TOMSON
Founded 1962[1] as Britannia Airways
Commenced operations 1 November 2008 (as Thomson Airways)
AOC # 294
Operating bases
Fleet size 59
Destinations 96
Parent company TUI Travel
Headquarters Registered office: Crawley, UK
Head office: Luton, UK[2][3]
Key people

John Murphy[4] (Managing director)

Carl Gissing (Director of Customer Services)[5]

Jason Mahoney (Director of Engineering)
Website thomson.co.uk

Thomson Airways Limited is the world's largest charter airline, offering scheduled and charter flights from the United Kingdom and Republic of Ireland to destinations in Europe, Africa, Asia and North America. The airline is a subsidiary of TUI Travel, which was formed by the merger of the travel division of TUI AG and First Choice Holidays plc in September 2007. The two companies' respective airlines, Thomsonfly and First Choice Airways, were merged under the former's Air Operator's Certificate from May 2008, and were rebranded as Thomson Airways on 1 November 2008.

The airline carried 10.5 million passengers in 2013, making it the third-largest UK airline by total passengers, after EasyJet and British Airways.[6] The registered office is at the TUI Travel House in Crawley, West Sussex but its head office is located in Wigmore House in Luton, Bedfordshire.[7]

Thomson Airways Limited holds a United Kingdom Civil Aviation Authority (CAA) Type A Operating Licence permitting it to carry passengers, cargo and mail on aircraft with 20 or more seats.[8]

History[edit]

Thomson Airways has its origins in several predecessor airlines. Euravia, an airline which was founded in January 1962[1] was renamed Britannia Airways in December 1964.[9] Orion Airways, founded in 1979 by Horizon Holidays and later owned by the large brewing firm Bass Brewery and InterContinental Hotels Group, was sold and merged into Britannia Airways in 1989. Britannia Airways was rebranded as Thomsonfly in May 2005.[10] Finally, Air 2000 was founded in 1987, and which integrated the operations of Leisure International Airways in 1998, became First Choice Airways in 2004.

Thomsonfly and First Choice Airways merged following the merger of the travel division of TUI AG and First Choice Holidays PLC in September 2007. All flights operated under the Thomsonfly CAA Air Operator's Certificate from 1 May 2008.[citation needed] The Thomson Airways brand was launched for the combined airline on 1 November 2008,[11] which became the world's largest charter airline.

The new brand retained the Thomsonfly colour scheme, and aircraft in the fleet were gradually repainted. Several First Choice Airways aircraft remained in the First Choice livery as they were due to be phased out of service. A new livery, named the "dreamliner" livery to coincide with the delivery of the Boeing 787 in 2013, was introduced in May 2012.

Thomson Airways became the first UK airline to take delivery of the Boeing 787, receiving the first aircraft in May 2013.[12] Passenger services with the aircraft began on 21 June 2013 with a flight between London Gatwick and Menorca.[13]

Corporate affairs[edit]

Head office[edit]

Wigmore House, head office of Thomson Airways

The airline's head office is in the Wigmore House near Luton, Bedfordshire.[14] The 41,250-square-foot (3,832 m2) facility is adjacent to Luton Airport and is 33 miles (53 km) north of London.[15]

Bases[edit]

Thomson Airways' largest base is at London-Gatwick, closely followed by Manchester with its third largest at Birmingham. Further aircraft are based at thirteen other UK airports. By Summer 2014, Belfast-International, Bournemouth, Edinburgh, Exeter and Leeds/Bradford are all served by a single based aircraft. Bases with two aircraft are at Bristol, Cardiff, Doncaster Sheffield, Glasgow and London-Stansted whilst East Midlands, London-Luton and Newcastle all have three. Some of these bases have additional aircraft through certain parts of the week to service long-haul flights. Thomson Airways also serves a much smaller network at Durham Tees Valley, the only UK airport is serves without a based aircraft. Its services are operated by the aircraft based at Leeds/Bradford, meaning a smaller presence at Leeds/Bradford than the typical single aircraft base, making it Thomson's smallest base airport.

Destinations[edit]

Most scheduled flights operated by Thomson Airways are on behalf of tour operators. Certain seat contingents on these flights can be directly purchased. The airline offers a wide range of flights to holiday destinations at the Mediterranean, the Caribbean, and the Indian Ocean from a total of 24 airports across the United Kingdom. Additionally, seasonal charter routes are served.

Fleet[edit]

Boeing 737-800 at Corfu Airport, in the 'Dynamic Wave' livery introduced on the Boeing 787-8 in 2012
Boeing 767-300ER fitted with winglets
Boeing 787-8 landing at Manchester Airport in June 2013

As of July 2014, the Thomson Airways fleet consists of the following aircraft.[16]

Thomson Airways fleet
Aircraft In Service Passengers
W Y Total
Boeing 737-800 33 - 189 189
Boeing 757-200 15 - 221
223
221
223
Boeing 767-300ER 5 63
31
-
195
252
328
258
283
328
Boeing 787-8 6 47 244 291
Total 59

In 2013 the parent group TUI Travel ordered 60 Boeing 737 MAX for delivery to group airlines.[17]

Cabin[edit]

Short-haul: On short-haul and mid-haul flights Thomson Airways have a minimum 28" seat pitch. New Boeing 737-800 aircraft with Boeing's SKY Interior are being rolled out replacing older Boeing 757 aircraft. Alcoholic and soft drinks, sweet and savoury snacks can be purchased on board. Hot snack products from the in house range branded "the eatery" are available for purchase on board. Tax/duty-free perfumes, gifts, tobacco and spirits are available on most flights. A limited number of extra legroom seats can be purchased pre-travel.

Long-haul: On long-haul flights, the Economy Cabin (Economy Club) has a 33" standard seat pitch with a personal 7" widescreen TV. Audio/visual on-demand in-flight entertainment is available as standard. Complimentary hot meals and a snack are served on all Thomson Airways long-haul flights. Both alcoholic and soft drinks, along with additional snack items may be purchased on board. From November 2014 all Economy Club customers will receive complimentary drinks on long haul flights.

The Premium Economy Cabin (Premium Club) located at the front of the 767-300 aircraft have a 36/37" seat pitch with wider leather seats and a personal 9" widescreen with on-demand entertainment system. Customers of the Premium Economy Cabin receive upgraded dining experience, complimentary drinks, an amenity kit and dedicated cabin crew including priority boarding/disembarking.

The Thomson Airways Magazine inflight is available to all customers in the seat pocket. In addition, "inflight guide" is also available detailing entertainment and flight amenities available on board.

Statistics[edit]

Thomson Airways carried 10.5 million passengers during 2013, a 1.4% reduction compared with 2012.[6]

Year Total passengers Total flights Load factor Passenger Change YoY
2005* 15,501,616 82,913 88.6%
2006* 15,134,699 83,556 88.4% Decrease02.4%
2007* 15,018,973 82,360 89.1% Decrease00.8%
2008 12,234,618 65,348 91.1% Decrease018.5%
2009 11,238,774 59,195 90.2% Decrease08.1%
2010 10,965,111 56,522 89.9% Decrease02.4%
2011 11,049,288 57,713 89.3% Increase00.8%
2012 10,703,338 54,372 92.0% Decrease03.1%
2013 10,548,952 54,926 92.4% Decrease01.4%
* Data for 2005 to 2007 includes First Choice Airways
Source: UK Civil Aviation Authority
[6]

Incidents[edit]

Awards[edit]

  • Most Punctual UK Charter Airline – Summer 2009,[18] Summer 2010,[19] Summer 2011,[20] Summer 2012[21] & Summer 2013 [22]
  • Winner of a Mercury Award in 2010
  • World's Best Leisure Airline 2010, 2011, 2013 & 2014 – Skytrax[23]
  • First Choice ~ British Travel Awards 2012 :: Best Overall All-Inclusive Tour Operator
  • Thomson ~ British Travel Awards 2012 :: Best Overall Adults Only Tour Operator
  • First Choice ~ British Travel Awards 2012 :: Best Overall Tour Operator To East & Southeast Europe
  • Thomson ~ British Travel Awards 2012 :: Best Overall Tour Operator to the Iberian Peninsula & Islands
  • Thomson ~ British Travel Awards 2012 :: Best Overall Tour Operator To North Africa

References[edit]

  1. ^ a b Euravia (London) Ltd
  2. ^ Thomson Airways CASA AOC
  3. ^ UK CAA aircraft ownership details
  4. ^ Company press release quoting MD
  5. ^ Carl Gissing (Director of Customer Service) LinkedIn profile
  6. ^ a b c "UK Airline Statistics | Data | Economic Regulation". UK CAA. 19 April 2010. Retrieved 27 May 2014. 
  7. ^ "Booking Conditions." Thomson Airways. Retrieved on 4 February 2011."Both Thomson Airways and TUI UK Limited have their Registered Office at TUI Travel House, Crawley Business Quarter, Fleming Way, Crawley RH10 9QL[...]"
  8. ^ CAA operating licence
  9. ^ Flight International article published 17 December 1964
  10. ^ Company news archive
  11. ^ New Thomson Airways brand launched
  12. ^ "Boeing Delivers Thomson Airways' First 787 Dreamliner". Manchester, UK: Boeing UK. 31 May 2013. Retrieved 24 June 2013. 
  13. ^ "London Gatwick welcomes first 'hub-busting' Dreamliner (> Media Centre > News)". Gatwick Airport. 21 June 2013. Retrieved 24 June 2013. 
  14. ^ "GINFO Search Results". Civil Aviation Authority. 30 June 2012. Retrieved 1 July 2012. 
  15. ^ "Wigmore House". Duncan-Welch & Co. Retrieved 4 January 2011. 
  16. ^ Civil Aviation Authority Aircraft Register – Thomson Airways
  17. ^ TUI shareholders approve 737 Max order
  18. ^ Flightontime.info – Summer 2009 UK Charter Airline Delays & Punctuality
  19. ^ Flightontime.info – Summer 2010 UK Charter Airline Delays & Punctuality
  20. ^ Flightontime.info – Summer 2011 UK Charter Airline Delays & Punctuality
  21. ^ Flightontime.info – Summer 2012 UK Charter Airline Delays & Punctuality
  22. ^ Flightontime.info – Summer 2013 UK Charter Airline Delays & Punctuality
  23. ^ "Thomson Airways repeat success, named as World's Best Leisure Airline". Skytrax. Retrieved 1 January 2012. 

External links[edit]