|Founded||12 December 2003 (founded as Tiger Airways)|
|Hubs||Singapore Changi Airport|
|Parent company||Tiger Airways Holdings|
|Key people||Ho Yuen Sang (Managing Director and Chief Operations Officer)|
Tiger Airways Singapore Pte Ltd, operating as Tigerair, is a low-cost airline headquartered in Singapore. It operates services to regional destinations in Southeast Asia, Australia, China and India from its main base at Singapore Changi Airport.
It has its head office in the Honeywell Building in Changi, Singapore
Tigerair won the CAPA Low Cost Airline of the Year Award for 2006 and 2010.
Tiger Airways Singapore was incorporated on 12 December 2003 and began ticket sales on 31 August 2004. Services commenced on 15 September 2004 to Bangkok. Scheduled international services are operated from Singapore Changi Airport. The airline is a subsidiary of Tiger Airways Holdings, a Singapore based company.
In 2006, the airline flew 1.2 million passengers, a growth of 75% from the previous year.
The airline was the first to operate from the Budget Terminal at Changi Airport as part of its cost-saving operations structure, similar to Ryanairs. Despite regional competition, the airline has reiterated its current intention to remain focused on flying within a five-hour radius from its Singaporean base.
As of 25 September 2012, Tigerair Singapore operates from Singapore Changi Airport Terminal 2 due to the demolition of the Budget Terminal to make way for Terminal 4, due to be completed in 2017.
|This section does not cite any references or sources. (November 2012)|
The airline flew into a period of relative difficulty for the aviation industry with rising oil prices and intense competition from other airlines. The airline held off imposing fuel surcharges as its competitors had done.
With Singapore Airlines having a stake in the airline, the airline occasionally fills in the gap when SIA drops its services from certain destinations. Macau, once served by SIA before being taken up by its subsidiary, SilkAir, in 2002, terminated all flights completely by the end of 2004. Three months later, the route was taken over by Tigerair with flights commencing 25 March 2005. A similar pattern can be observed in Krabi, where SilkAir suspended services in February 2005 in the wake of the effects of the 2004 Indian Ocean earthquake. Tigerair resumed direct services to the location from 7 October 2005.
In late July 2005, it was announced that the airline would commence flights from Macau to Manila (Clark) on 30 October 2005, a much-heralded move as it may signal the establishment of a secondary base besides Singapore, allowing the airline to expand and diversify risks.
On 21 September 2005 the company produced a report card on its first year of operations, with a total of over 500,000 passengers carried, 5000 scheduled flights flown, and a flight completion rate of 98.7 per cent. 94 per cent of flight departures and 90 per cent of arrivals took place according to schedule. It acquired four aircraft and launched a total of nine routes – of which four are flown exclusively by the airline – during the year.
The airline expected to increase its fleet to nine Airbus A320 aircraft by end 2006, and to carry up to three million passengers a year by then. It also hoped to add six more routes during the year, primarily to destinations in China and India, with flights to Southern China having commenced April.
The airline also announced its switch from Singapore Airport Terminal Services to Swissport for ground handling once it became the first airline to operate at the newly opened Budget Terminal in Changi Airport on 26 March 2006.
Tigerair became the first Singaporean low-cost carrier to receive operating permits from the Chinese aviation authorities to fly to the southern Chinese cities of Haikou, Guangzhou and Shenzhen in an announcement on 21 February 2006. Ticket sales to these destinations commenced 24 February 2006, with the first flight to Shenzhen taking place on 15 April, to Haikou from 26 April and to Guangzhou from 27 April 2006. The airline has since indicated that the routes were highly popular, with increased flights to Haikou and Guangzhou less than three months since their launch.
In June 2006, flights to Da Nang were suspended. On 20 July 2006, the media reported on the airline's intentions to increase its routes from 15 to 20 and to establish a second base city by the end of the year. Possible growth regions included China, Southern India, Cambodia and Brunei.
The airline's plan for a possible initial public offering was also revealed. At the same time, it announced that it saw an increase of 81 per cent in passengers carried in the months of April to June since its move to the Budget Terminal in March, compared to the same period in the previous year. Tigerair started services from Singapore to Perth on 23 March 2007.
On 25 October 2010, Tigerair announced that they will withdraw from Bangalore effective 14 November 2010, citing no reason. Tigerair resumed its flights between Singapore and Bangalore from 31 October 2011.
Tigerair currently flies from Singapore to around 35 destinations within an approximate five-hour radius around the region.
Tigerair Singapore is wholly owned by Tiger Airways Holdings Limited, a holding company set up in 2007 to manage both Tiger Airways and start-up Australian subsidiary Tigerair Australia. Tigerair' original founding shareholders were Singapore Airlines (49%), Bill Franke's Indigo Partners (24%); Tony Ryan's Irelandia Investments (16%) and Temasek Holdings (11%). Tiger Airways Holdings Limited is listed on SGX since 2010.
According to the 2012 Annual Report, the main shareholders in Tiger Airways Holdings, as of 15 June 2012, who hold more than 5% shares, are:
- Singapore Airlines Limited (32.84%)
- Dahlia Investments Pte Ltd 7.37%
The following table shows the business trends of Tigerair Singapore, excluding other Tigerair subsidiaries.
|Year ending 31 March:|
|Total Revenue (S$m)||268.0||277.9||341.8||460.9||611.0|
|Operating Profit (S$m)||12.2||25.0||53.8||−16.0||57.0|
|Passengers booked (thousands)||3,903||4,393|
|- passenger change year-on-year||12.6%|
|Passenger load factor (%)||85.4||81.0||84.3|
|Number of aircraft (at year end)||9||10||14||18||20|
As of 31 March 2014, the Tigerair fleet consists of the following aircraft:
Tigerair Singapore Fleet
All aircraft offer single-class economy seating for 180 seats each. The seat pitch is approximately 72.5 cm (28.5 in) for standard rows and 97.5 cm (38.4 in) for extra leg room and exit rows.
On 21 June 2007, Tigerair announced it had signed a letter of intent to purchase 30 aircraft worth US$2.2 billion, with another 20 on option. These would be delivered between 2011 and 2014. On 10 October, Tigerair confirmed the letter of intent signed in June. The new aircraft will be deployed in Tigerair's Asia-Pacific network and the domestic operation in Australia. On 18 December 2007, Tigerair announced that it had taken up the options and made further orders to take their fleet of Airbus A320s to 70 in total.
Food and beverage options
Tigerair offers food and beverages available for purchase as part of a buy on board programme - Tiger Bites. The menu offers light meals such as instant noodles, soups and sandwiches. Hot and cold beverages as well as liquor are also available for purchase.
An in-flight magazine, Tiger Tales, is provided as free reading material for passengers.
- "Singapore Air Operators." (Archive) Civil Aviation Authority of Singapore. Retrieved on 31 October 2012. "17 Changi Business Park Central 1, #04-06/09 Honeywell Building, Singapore 486073"
- "Tiger Airways to roar over India skies". domain-b.com. 2007-07-03. Retrieved 2012-10-01.
- "SAR1204009_TigerAirways().indb" (PDF). Retrieved 2012-10-01.
- "Tiger Airways Annual Report 2010" (PDF). Tiger Airways Holdings Limited. Retrieved 15 November 2013.
- "Tiger Airways Annual Report 2011" (PDF). Tiger Airways Holdings Limited. Retrieved 15 November 2013.
- "Tigerair Annual Report 2013" (PDF). Tiger Airways Holdings Limited. Retrieved 15 November 2013.
- "Tigerair Operating Statistics: March 2013" (PDF). Tiger Airways Holdings Limited. Retrieved 15 November 2013.
- List of aircraft on Singapore Register retrieved 2 April 2014
- "Airbus Orders & deliveries". Airbus EADS. 2012-09-30. Retrieved 2012-10-05.
- "Tiger Airways". Tiger Airways. Retrieved 2012-10-01.
- "Tiger Airways orders up to 50 more A320 aircraft" (Press release). Airbus. 2007-06-21.
- "Tiger Airways confirms order for 30 Airbus A320 planes". Channelnewsasia.com. 2007-10-10. Retrieved 2012-10-01.
- "Tiger Airways looks to the future with fleet of 70 A320 aircraft" (Press release). Airbus. 2007-12-18.
- "Onboard Food and Beverages." Tiger Airways. Accessed 10 November 2008.
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