|Type||Private wholly owned by Tucows Inc.|
Ting is a wireless service provider launched in February 2012 by Tucows, selling its services in the United States using the Sprint CDMA, 3G, 4G WiMAX, and 4G LTE nationwide networks. Ting also offers free voice (but no data) roaming on compatible CDMA networks (Verizon and MetroPCS).
Ting's business model does not subsidize phone sales, or require contracts beyond month-to-month. Pricing is in separate tiers for voice minutes, text messages, and data, each of which is adjusted month-to-month to match actual usage. There are no "regulatory recapture" fees added to bills, in contrast to the practice of some of the large mobile companies. Ting also relies on referrals to gain customers, along with making less money for each customer in order to create loyal relationships with their consumers. For Ting smartphones which have hotspot capabilities, there are no tethering charges to share the connection with laptops or other wi-fi capable devices, since users pay for their service based on their actual usage of data.
Current feature phones
- Kyocera DuraXT
- LG Rumor Reflex
- Samsung M400
- Samsung Array
BYOSD ("Bring Your Own Sprint Device")
In August 2012, Ting announced that by the end of the year customers would be able to use devices that had been designed for use on Sprint or its MVNOs, with the exception of Boost Mobile or Virgin Mobile. A public beta was then launched on December 6, offering official support for seven Sprint-branded smartphones; the announcement also included links to a substantial list of other compatible devices and a new discussion area for users attempting to activate them.
Home Phone Connect 2
On November 20, 2012, Ting announced a new service called Home Phone Connect 2. It allows for a traditional home phone to work on Ting's cellular network. The device to enable the service will cost $100, with the actual service costing $6USD monthly (plus charges for actual usage), as any device is charged on Ting.
Early Termination Fee Reimbursement
On January 16, 2013, Ting announced that it would reimburse the early termination fee of new customers during the month of February, up to $350 per line. The reimbursement came in the form of a non-expiring account credit equal to the customer's termination fee. Ting specified a maximum payout of $100,000. The promotion ended within hours on the first day it was offered.
In September 2013 Ting restarted the ETF reimbursement program, paying 25% of the fee up to a limit of $75. Ting stated the new program is not a one-time campaign, but a new feature intended to remain permanently.
- Gary Ng (August 2nd, 2013). "Toronto-based Ting Successful in US, But Can’t Buy Network from ‘Big 3′ in Canada". Ting. Retrieved Aug 29, 2013.
- "Why Ting?". Retrieved 21 November 2012.
- Andrew Moore-Crispin (May 21, 2013). "Device Update: HTC One and Galaxy S4 shipping times, new SIIs and refurb Airaves inbound". Ting. Retrieved May 28, 2013.
- Wagner, Alex (June 16, 2013). "Ting to launch Windows Phone 8-powered HTC Tiara and Samsung device in July". PhoneDog. Retrieved June 18, 2013.
- "BYOD — coming soon to Ting". Retrieved 15 January 2013.
- "Bring a Sprint device to Ting. You know you wanna.". Retrieved 15 January 2013.
- "Device Update – What’s coming through the end of 2012". Retrieved 21 November 2012.
- "The Ting $100,000 ETF Payout". Retrieved 25 January 2013.
- "Ting pays out ETFs up to $75 per line". Retrieved 30 September 2013.
- CNET, December 5, 2011, Coming next year: Ting the less evil mobile carrier
- Engaget, February 2, 2012, Tucows launches Ting, a contract-free mobile service on Sprint's network
- PCMAG, February 3, 2012, Tucows launches contract-free mobile provider Ting