Ting Inc.

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Ting Inc.
Type Private wholly owned by Tucows Inc.
Industry Wireless communications
Founded February 2, 2012 (2012-02-02)
Headquarters Starkville, Mississippi[1]
Toronto, Ontario[2]
Parent Tucows
Website ting.com

Ting is a wireless service provider launched in February 2012 by Tucows. Ting provides service in the United States using Sprint's CDMA, EV-DO 3G, 4G WiMAX, and 4G LTE nationwide network. Ting has announced that they will add service on an undisclosed GSM network,[3] which is rumored to be T-Mobile.

Ting's business model does not subsidize phone sales, or require contracts beyond month-to-month. Pricing is in separate tiers for voice minutes, text messages, and data, each of which is adjusted month-to-month to match actual usage. There are no "regulatory recapture" fees added to bills, in contrast to the practice of some of the large mobile companies. Ting also relies on referrals to gain customers, along with making less money for each customer in order to create loyal relationships with their consumers.[4] For Ting smartphones which have hotspot capabilities, there are no tethering charges to share the connection with laptops or other Wi-Fi capable devices, since users pay for their service based on their actual usage of data.

Supported devices[edit]

Ting supports devices that run on Sprint's cellular network. Devices can be purchased through Ting's website (some devices listed are sold through the company's third party sales partner Glyde) or other sellers. The customer then enters the device's electronic serial number on Ting's website to activate the device. Ting provides a list of officially supported devices on its website.

The company first announced support for devices that functioned on Sprint or its MVNOs (with the exception of Boost Mobile or Virgin Mobile) in August 2012.[5] A public beta was then launched on December 6, offering official support for seven Sprint-branded smartphones; the announcement also included links to a substantial list of other compatible devices and a new discussion area for users attempting to activate them.[6]

On November 20, 2012, Ting announced a new service called Home Phone Connect 2. It allows for a traditional home phone to work on Ting's cellular network. The device to enable the service will cost $100, with the actual service costing $6USD monthly (plus charges for actual usage), as any device is charged on Ting.[7]

Ting now has a limited ability to use Windows Phone 8 devices.[8] At one time, Ting offered the HTC 8XT and the Samsung ATIV for purchase. They are not available at this time (May 2014) and are not on the "Bring Your Own Sprint Device" list. Those devices that were previously purchased still work.

As of Dec 9th, 2014, Ting has announced that they will be offering GSM services in February 2015 to Ting customers that works within the same accounts.[9] According to FierceWireless, the GSM provider is rumored to be T-Mobile.[10]

Early Termination Fee Reimbursement[edit]

On January 16, 2013, Ting announced that it would reimburse the early termination fee of new customers during the month of February, up to $350 per line. The reimbursement came in the form of a non-expiring account credit equal to the customer's termination fee. Ting specified a maximum payout of $100,000.[11] The promotion ended within hours on the first day it was offered.

In September 2013 Ting restarted the ETF reimbursement program, paying 25% of the fee up to a limit of $75.[12] Ting stated the new program is not a one-time campaign, but a new feature intended to remain permanently.

In December 2014, Ting doubles the ETF offer paying 50% of the fee up to a limit of $150. The offer will end on January 5, 2015.[13]

See also[edit]

External links[edit]

References[edit]

  1. CNET, December 5, 2011, Coming next year: Ting the less evil mobile carrier
  2. Engaget, February 2, 2012, Tucows launches Ting, a contract-free mobile service on Sprint's network
  3. PCMAG, February 3, 2012, Tucows launches contract-free mobile provider Ting