|Traded as||Euronext: TOM2|
|Industry||Consumer electronics, Automotive, Licensing, Telematics|
|Harold Goddijn (CEO), Peter Wakkie (Chairman of the supervisory board), Alain De Taeye (Member of the Management Board)|
|Products||GPS navigation software and devices, digital maps, Sports Watches|
|Revenue||€ 963 million (2013)|
|€ 26 million (2013)|
|Profit||€ 20 million (2013)|
|Total assets||€ 1.724 billion (2012)|
|Total equity||€ 838.42 million (2012)|
Number of employees
TomTom NV (Euronext: TOM2) is a Dutch company that produces navigation and mapping products. TomTom also makes GPS sport watches, fleet management systems, and location-based products. As of 2015[update] TomTom's business had Consumer, Automotive, Licensing and Telematics units. Founded in 1991 and headquartered in Amsterdam, currently has 4,000 employees worldwide and sells products in over 41 countries. TomTom was originally named Palmtop Software, founded by Peter-Frans Pauwels, Pieter Geelen, Harold Goddijn and Corinne Vigreux.
In 2008, TomTom acquired Tele Atlas, a digital map maker, for €2.9 billion.
- 1 History
- 2 TomTom Support
- 3 Products
- 4 List of TomTom navigational devices
- 5 TomTom HOME and MyDrive Connect
- 6 TomTom Mobile
- 7 Services
- 8 Controversy
- 9 See also
- 10 References
- 11 External links
The company was founded in 1991 and, until 1996, developed business-to-business applications such as meter reading and bar-code reading. Subsequently, the company moved its focus to PDA software for the consumer market. Early mapping software included EnRoute, Citymaps and Routeplanner.
The company released its first navigator product, TomTom Navigator, in 2002, for Windows CE-powered PDAs, bundled with car cradle and GPS receiver. Version 2 of Navigator was released in 2003, followed in March 2004 by TomTom Navigator 3 for Windows CE, with live traffic data available on subscription, downloaded over the phone/PDA's data connection.
In January 2004 TomTom Navigator for Palm OS was released, using NavCore, a cross-platform navigation engine still used as of 2015[update]. Their first all-in-one device, the TomTom GO, based on NavCore version 4.1, was released in March 2004. It had a 3.5 in 320x240 screen, 200 MHz CPU, 32MB of RAM and integrated SD reader, and was substantially cheaper than other all-in-one solutions, at £499 in the UK, and by year-end generated 60% of the company's revenue. Some features from Navigator 3 were omitted from NavCore.
TomTom Mobile (for non-touch-screen Windows CE devices) were released in Q3 2004, based on NavCore.
Several NavCore 5 products were released in 2005, with a unified feature and codebase: Navigator 5 for Windows CE and Palm OS, TomTom Mobile 5, and the updated GO models, the 300, 500 and 700.
For the version 5 release, the Traffic subscription service was rebranded 'TomTom Plus'. Weather information and the ability to download new voices and other content were added.
All the new GO models supported Bluetooth, in order to connect to a mobile phone for TomTomPlus. The 500 and 700 added hands-free calling, a faster CPU and expanded mapping and storage.
TomTom expanded their range of NavCore 5 devices with the ruggedized Rider (for motorcycle users), and the budget ONE, in late 2005. Both devices used the SirfStar III GPS chipset, for much better GPS reception than previous devices. The ONE was also significantly slimmer than the earlier GO devices, at the expense of shorter battery endurance.
The GO 510, 710 and 910, using NavCore 6, were released in April 2006. The 910 added MP3 player and text-to-speech for road names; all models supported hands-free calling via Bluetooth, new RDS-TMC traffic support and 4" wide screens. The 510 and 710 stored maps on SD card, while the 910 had a 20GB hard drive. TomTom HOME, software for managing a TomTom from a PC was first released to accompany the x10 series.
NavCore 6 was made available as an update to v5 all-in-one devices in summer 2006, and to Navigator users in August 2006. Text-to-speech was supported only on the 910.
In September 2006 the revised NavCore v6-powered ONE was released. An updated RIDER was released in May 2007, and a 4.3 in widescreen ONE XL. Aside from the larger screen, this added support for an RDS-TMC receiver to the existing ONE. Compared with the 510 and 710, the ONE XL, with slightly larger screen, did not have hands-free calling capability, and had a slower CPU, fewer bundled accessories and a lower price.
The GO x20 range released in Q3 2007 had NavCore v7, the 4.3 in screen of the ONE XL, built-in flash storage and an SD card slot. V7 had Map Share, allowing drivers to notify TomTom of closed roads, and for other drivers to share those updates and speech recognition. All x20s included FM transmitter and an MP3 player. Launch models were the 520 and 720, while the 920, released Q4 2007, added Enhanced Positioning Technology, which estimated vehicle position when out of GPS range such as when travelling through tunnels. Text-to-speech was supported across the range.
The v7-powered ONE third edition removed Bluetooth, and hence TomTom PLUS, from the v2 ONE, relying on FM-TMC for traffic. It included Map Share but had neither text-to-speech nor speech recognition. The ONE XL HD Traffic, featuring integrated Vodafone GSM SIM card for internet-linked 'HD Traffic' data, and the ONE XL-S, which included text-to-speech, were released at the end of 2007. NavCore 7 was released for all older TomTom all-in-one devices with the purchase of a new, compatible map.
Some versions of the HTC Touch Diamond phone came with TomTom Navigator 7, from May 2008. TomTom said that they would not make a standalone release of the software, but in 2009 reversed this policy, and Navigator 7 was made available for general sale, without text-to-speech or speech recognition; as of 2015[update] TomTom had not produced a further version.
TomTom released the GO x30 range in April 2008 based on NavCore 8. New features included IQ Routes, which estimated journey times based on average recorded speeds, rather than speed limits, and Advanced Lane Guidance, an on-screen representation of the correct lane to take. The 930, like the x20, had Enhanced Positioning Technology. GSM HD Traffic receivers, plugging into the car's cigarette lighter, added HD Traffic to the GO range.
Refreshed ONE and XL models were released in May 2008, still based on NavCore 7, with an improved speaker.
NavCore 8 updates for NavCore 7 devices, including the ONE v3 and v4, were released in June 2008, giving x20 users (only) IQ Routes and Advanced Lane Guidance, with the purchase of new maps.
The GO x40 series, with NavCore 8.2, was released in Autumn 2008. The x40 series was branded "LIVE" with built-in GSM SIM card, for connected features including HD Traffic, Google Local search, real-time speed camera updates, and the facility to search for the cheapest fuel on route. In addition, IQ Routes "24/7" used the average speed for the time of day, instead of a time-independent average. x20 and x30 users were given an update with support for IQ Routes 24/7 on buying an up-to-date map.
The GO range was updated again in September 2009 with the 550, 750 and 950 LIVE, with NavCore 9. Compared with the x40, changes were relatively minor. The MP3 player and FM transmitter were removed from the 940 to the 950.
TomTom released a variety of lower-cost models, including a 5 in XXL, with many of the features from the GO x40 and x50, including LIVE, IQ Routes and Advanced Lane Guidance. They do not have a micro-SD slot, and are restricted to a maximum of 2GB of internal storage, Bluetooth hands-free, and voice control.
TomTom Telematics is the business-to-business division of TomTom and has been operating since 2005. This arm of TomTom specialises in telematics, providing vehicle tracking, navigation, two-way communications, job scheduling and report-logging capabilities to organizations. In 2010, TomTom said that it was providing its service to over 125,000 vehicles operating in Europe.
https://www.tomtom.com/en_gb/b2bservices/ - TomTom Telematics
TomTom's support page is relocated since the facelift of their certain sites. In general, the below link shall take one there (mind you, depending on the country, one might have to change the locale in the upper right corner):
https://uk.support.tomtom.com/app/answers/list - TomTom Knowledge Base
https://uk.support.tomtom.com/app/contact - Support phone numbers and opening hours and e-mail option
Certain level of support is available via TomTom's official discussion forum, which is based on crowd sourcing. The community forum had a facelift recently too and TomTom introduced more staff presence, compared to the previous years:
TomTom offers three types of products: navigation devices, in-dashboard navigation and car control services and navigation software for installation on mobile devices. In-dashboard systems are released for the automotive market. The navigation devices and portable devices with installed software are referred to as units. TomTom Business Solutions products offer telematics services for fleet management, aimed at the business market. The latest of these is the GO 9000 which provides telematics services in a portable unit the same size as the TomTom sat navs.
TomTom units provide a flying interface with an oblique bird's-eye view of the road, as well as a direct-overhead map view. They use a GPS receiver to show the precise location and provide visual and spoken directions on how to drive to the specified destination. Some TomTom systems also integrate with mobile phones using Bluetooth, traffic congestion maps or to actually take calls and read aloud SMS messages.
Models are largely hardware-compatible, with different software; it has been reported that some users have been able to upgrade low-cost hardware with the software of more advanced models, for example providing a ONE XL or GO 510 with most of the functionality of a GO 940.
As of 2015[update] the global slogan for TomTom is "the smart choice in personal navigation". In the United States and Canada, they use "Go confidently"; in the UK "Find your way the easy way".
The TomTom GO is an all-in-one GPS navigation device. It has a touch screen, speaker, USB port, internal Lithium ion battery. Most models have Bluetooth transceivers that allow connection to a smartphone. This allows it to make and receive calls (on NAV2 and NAV3 models, but only on certain NAV4 models).The TomTom GO models belong either to the NAV2, NAV3 or NAV4 ranges.
TomTom Camper & Caravan / RV
The TomTom Camper & Caravan is an all-in-one GPS navigation device. It has a touch screen, speaker, USB port, internal Lithium ion battery. Most models have Bluetooth transceivers that allow connection to a smartphone. This allows it to make and receive calls. In Europe, the Camper model is based on the TomTom GO 1005, in North America the RV models are based on the NAV3 Start 60 model. The TomTom Camper & Caravan and RV models belong to the NAV3 range and their biggest difference compared to other NAV3 models is the map that is supplied with, which allows certain size and weight data to be entered and being considered in the route planning. Technically any NAV3 device can be made to a Camper/RV editin by purchasing the camper map from the TomTom web shop.
The TomTom PRO/TRUCK devices are designed for professional truck drivers and include truck specific software and maps. It has a touch screen, speaker, USB port, internal Lithium ion battery. Most models have Bluetooth transceivers that allow connection to a smartphone. This allows it to make and receive calls (on NAV3 models).The TomTom PRO/TRUCK models belong either to the NAV3 or NAV4 ranges. Few years ago truck maps were available to NAV2 models too. For individual professional drivers the PRO 5150 model is recommended, due to the support provided by TomTom's general consumer customer support, whilst the other PRO/TRUCK models are supported by TomTom Telematics only, which require a WebFleet account with TomTom.
The TomTom VIA is middle class GPS navigation device. It has a touch screen, speaker, USB port, internal Lithium ion battery. Most models have Bluetooth transceivers that allow connection to a smartphone. This allows it to make and receive calls. All the TomTom VIA models belong to the NAV3 range.
The TomTom Start is an entry level GPS navigation device. It has a touch screen, speaker, USB port, internal Lithium ion battery, but usually a lower HW specification, compared to the VIA and GO models. Some models have Bluetooth transceivers that allow connection to a smartphone. The TomTom Start models belong either to the NAV2, NAV3 or NAV4 ranges.
TomTom ONE and ONE XL
The TomTom One is the base model for automobile navigation. The difference between the TomTom One XL and the TomTom One is the size of the touch screen (4.3 vs 3.5 in or 110 vs 89 mm). Neither model of the One contains the added functions included in the Go models, such as Bluetooth hands-free calling and MP3 Jukebox. However, the One is able to receive traffic and weather updates using the TomTom Plus service when paired via Bluetooth with a mobile phone with a DUN data service. The reduced software capability means less demand on the hardware, which allows the One to be sold at a significantly lower price than the Go. The XL is also available as a Live version with integrated LIVE services.
Portable water resistant models for motorcycle and motorscooter users. They differ from other devices in that the RIDER is partly shielded and has a 'glove-friendly' screen and GUI. There are many different models in the NAV2 and NAV4 ranges.
TomTom Navigator is a GPS navigation software product for personal digital assistants (PDAs), Palm devices, Pocket PCs, and some smartphones. TomTom Navigator 6 replaced the earlier TomTom Mobile 5.2. It can use GPS receivers built into the device or external (e.g., Bluetooth-connected) receivers.
Navigator 7 was the latest release of this software, released as a part of the software that came with the June 2008 HTC Touch Diamond. Frequently used functions can be added to the main screen of the program, and users can report map corrections and share them with other users.
Navigator supports touch screens; devices without touch screens use a cursor to input data. The software is available on SD card and DVD. It runs on a number of devices listed on the TomTom website, but will run successfully on many unlisted devices using the Windows Mobile operating system, discontinued in 2010.
The DVD version includes a DVD, printed 15-character product code, Quick Start Guide, Licensing Agreement, a poster with a picture diagram for setup procedure of DVD version and SD card version, and an advertisement for associated TomTom PLUS services. The DVD contains installation software for TomTom Home, software for mobile devices, licenses, manuals, maps, and voices. The software for mobile devices includes CAB files for Palm, PPC, Symbian, and UIQ3.
TomTom Sport and Golf watches
Few years ago TomTom teamed up with Nike to create a fitness watch. Ever since TomTom introduced their own watches and extended the range to the golf players too.
http://www.tomtom.com/en_gb/sports/multi-sport/ - Multi-Sport
TomTom action camera
On 29/04/2015 TomTom announced their latest innovation, the TomTom Bandit action camera. It is TomTom's first try in the action camera segment.
|Product||Release date||GPS chipset||CPU||RAM||Internal flash memory||Memory card slot||Screen||Bluetooth||TMC connection||FM transmitter||Other|
|GO||May 2004||SiRFstarII||200 MHz||32 MB||None||SD / MMC||3.5 in 4:3 320 × 240 pixels 4,096 colours||No||No||No|
|GO 300||March 2005||SiRFstarII||200 MHz||32 MB||None||SD / MMC||3.5 in 4:3 320 × 240 pixels 4,096 colours||Yes||No||No|
|GO 500||March 2005||SiRFstarII||400 MHz||32 MB||None||SD / MMC||3.5 in 4:3 320 × 240 pixels 4,096 colours||Yes||No||No|
|GO 700||March 2005||SiRFstarII||400 MHz||64 MB||2.5 GB hard drive||None||3.5 in 4:3 320 × 240 pixels 4,096 colours||Yes||No||No|
|Rider||October 2005||SiRFstarIII||380 MHz||32 MB||None||SD||3.5 in 4:3 320 × 240 pixels||Yes||Yes||No||Water resistant|
|Rider2||May 2006||SiRFstarIII||380 MHz||32 MB||None||SD||3.5 in 4:3 320 × 240 pixels||Yes||Yes||No||Water resistant|
|ONE V1||November 2005||SiRFstarIII||380 MHz||32 MB||None||SD||3.5 in 4:3 320 × 240 pixels||Yes||USB||No|
|GO 510||April 2006||SiRFstarIII||400 MHz||64 MB||None||SD / MMC||4.0" 16:9 480 × 272 pixels 64,000 colours||Yes||Yes||No|
|GO 710||April 2006||SiRFstarIII||400 MHz||64 MB||None||SD / MMC||4.0" 16:9 480 × 272 pixels 64,000 colours||Yes||Yes||No||Voice input, MP3|
|GO 910||April 2006||SiRFstarIII||400 MHz||64 MB||20 GB hard drive||None||4.0" 16:9 480 × 272 pixels 64,000 colours||Yes||Yes||Yes||Voice input, MP3|
|ONE 2nd or New edition||September 2006||SiRFstarIII||266 MHz||32 MB||none, 512 MB, 1 GB||SD / MMC||3.5 in 4:3 320 × 240 pixels 64,000 colours||Yes||Yes||No|
|ONE XL||May 2007||Global Hammerhead v1||266 MHz||32 MB||none, 512 MB, 1 GB||SD / MMC||4.3 in 16:9 480 × 272 pixels||Not for cellphone||Yes||No|
|GO 520||August 2007||SiRFstarIII||400 MHz||64 MB||512 MB, 1 GB||SDHC / MMC||4.3 in 16:9 480 × 272 pixels||Yes||Yes||Yes|
|GO 720||August 2007||SiRFstarIII||400 MHz||64 MB||2 GB||SDHC / MMC||4.3 in 16:9 480 × 272 pixels 64,000 colours||Yes||Yes||Yes||Voice input, MP3|
|GO 920||October 2007||SiRFstarIII||400 MHz||64 MB||4 GB||SDHC / MMC||4.3 in 16:9 480 × 272 pixels 64,000 colours||Yes||Yes||Yes||Voice input, MP3, EPT|
|ONE Third Edition||September 2007||Global Hammerhead v1||266 MHz||32 MB||512 MB, 1 GB||None||3.5 in 320 × 240 pixels 64,000 colours||No||Yes||No|
|ONE XL HDT||November 2007||Global Hammerhead v1||266 MHz||32 MB||1GB||SD / MMC||4.3 in 16:9 480 × 272 pixels||No||Yes||No|
|ONE XL-S||November 2007||Global Hammerhead v1||266 MHz||64 MB||1GB||SD / MMC||4.3 in 16:9 480 × 272 pixels||Not for cellphone||Yes||No|
|GO 530||April 2008||SiRFstarIII||400 MHz||64 MB||1 GB, 2 GB||SDHC / MMC||4.3 in 16:9 480 × 272 pixels||Yes||Yes||Yes||Voice input, MP3|
|GO 630||October 2008||SiRFstarIII||400 MHz||64 MB||2 GB||SDHC / MMC||4.3 in 16:9 480 × 272 pixels||Yes||Yes||No||Voice input|
|GO 730||April 2008||SiRFstarIII||400 MHz||64 MB||1 GB, 2 GB, 4 GB||SDHC / MMC||4.3 in 16:9 480 × 272 pixels||Yes||Yes||Yes||Voice input, MP3|
|GO 930||April 2008||SiRFstarIII||400 MHz||64 MB||4 GB||SDHC / MMC||4.3 in 16:9 480 × 272 pixels||Yes||Yes||Yes||Voice input, MP3, EPT|
|ONE V4||May 2008||Global Hammerhead v1||266 MHz||32 MB||512 MB, 1 GB, 2 GB||None||3.5 in 4:3 320 × 240 pixels 64,000 colours||No||USB||No|
|XL||May 2008||Global Hammerhead v1||266 MHz||32 MB||512 MB, 1 GB, 2 GB||None||4.3 in 16:9 480 × 272 pixels||No||USB||No|
|GO 540 LIVE||October 2008||Broadcom BCM4750||400 MHz||64 MB||1 GB, 2 GB||microSD||4.3 in 16:9 480 × 272 pixels||Yes||USB||No||Voice input|
|GO 740 LIVE||October 2008||Broadcom BCM4750||400 MHz||64 MB||1 GB, 2 GB, 4 GB||microSD||4.3 in 16:9 480 × 272 pixels||Yes||USB||No||Voice input|
|GO 940 LIVE||October 2008||Broadcom BCM4750||400 MHz||64 MB||2 GB, 4 GB, 8 GB||microSD||4.3 in 16:9 480 × 272 pixels||Yes||USB||Yes||Voice input, MP3, EPT|
|ONE IQ Routes Edition||April 2009||Broadcom BCM4750||266 MHz||64 MB||2 GB||None||3.5 in 4:3 320 × 240 pixels 64,000 colours||No||USB||No|
|ONE 140||July 2009||Global Hammerhead v1||266 MHz||32 MB||512 MB, 1 GB, 2 GB||None||3.5 in 4:3 320 × 240 pixels 64,000 colours||No||USB||No|
|ONE XL340||August 2009||Global Hammerhead v1||266 MHz||32 MB||512 MB, 1 GB, 2 GB||None||4.3 in 16:9 480 × 272 pixels 64,000 colours||No||USB||No|
|XL IQ Routes Edition||April 2009||Broadcom BCM4750||266 MHz||64 MB||2 GB||None||4.3 in 16:9 480 × 272 pixels 64,000 colours||No||USB||No|
|XXL530S||September 2009||SiRFstarIV||266 MHz||64 MB||2 GB||None||5 in 16:9 480 × 272 pixels 64,000 colours||No||USB||No||Text-to-speech|
|GO 7000 Truck||October 2009||SiRFstarIII||400 MHz||64 MB||4 GB||SDHC / MMC||5 in 16:9 480 × 272 pixels 64,000 colours||Yes||Yes||Yes||Text-to-speech, Voice input, MP3|
|GO 9000 Truck Live||October 2009||?||?||?||4 GB||SDHC / MMC||5 in 16:9 480 × 272 pixels 64,000 colours||Yes||Yes||Yes||Text-to-speech, Voice input, MP3|
|XXL540S||November 2009||Broadcom BCM4750||266 MHz||64 MB||2 GB||None||5 in 16:9 480 × 272 pixels 64,000 colours||No||USB||No|
|GO 550 LIVE ||September 2009||Broadcom BCM4750||400 MHz||64 MB||1 GB||microSD||4.3 in 16:9 480 × 272 pixels||Yes||USB||No||Voice input|
|GO 750 LIVE||September 2009||Broadcom BCM4750||400 MHz||64 MB||2 GB||microSD||4.3 in 16:9 480 × 272 pixels||Yes||USB||No||Voice input|
|GO 950 LIVE||September 2009||Broadcom BCM4750||400 MHz||64 MB||4 GB||microSD||4.3 in 16:9 480 × 272 pixels||Yes||USB||No||Voice input, EPT|
|GO 1000 LIVE||September 2010||Broadcom GoGPS BARRACUDA||500 MHz ARM11||128 MB||4 GB||None||4.3 in 16:9 480 × 272 pixels||Yes||USB||No||Text-to-speech, Voice input|
|GO 1005 LIVE V1||November 2010||Broadcom GoGPS BARRACUDA||500 MHz ARM11||128 MB||4 GB||None||5 in 16:9 480 × 272 pixels||Yes||USB||No||Text-to-speech, Voice input|
|GO 1005 LIVE V2||2011||Broadcom GoGPS BARRACUDA||500 MHz ARM11||128 MB||8 GB||microSD||5 in 16:9 480 × 272 pixels||Yes||USB||No||Text-to-speech, Voice input|
|GO 1015 LIVE||November 2011||Broadcom GoGPS BARRACUDA||?||128 MB||8 GB||microSD||5 in 16:9 480 × 272 pixels||Yes||USB||No||Text-to-speech, Voice input|
|GO 820 Live||August 2011||Broadcom GoGPS BARRACUDA||500 MHz||128 MB||4 GB||microSD||5 in 16:9 480 × 272 pixels||Yes||USB||No||Text-to-speech, Voice input|
|GO 825 Live||August 2011||Broadcom GoGPS BARRACUDA||500 MHz||128 MB||4 GB||microSD||5 in 16:9 480 × 272 pixels||Yes||USB||No||Text-to-speech, Voice input|
|GO 2050 Live||August 2011||?||?||? MB||4 GB||None||5 in 16:9 480 × 272 pixels||Yes||USB||No||Text-to-speech, Voice input|
|GO 2050 Live World||August 2011||?||?||? MB||4 GB||None||5 in 16:9 480 × 272 pixels||Yes||USB||No||Text-to-speech, Voice input|
|GO 400||July 2013||?||600 MHz||512 MB||8 GB||microSD||4.3 in 16:9 480 × 272 pixels - capacitive||Yes||No||No||?|
|GO 500 (2013)||August 2013||?||600 MHz||512 MB||4 GB, 8 GB||microSD||5 in 16:9 480 × 272 pixels - capacitive||Yes no hands free||No||No||Text-to-speech|
|GO 600||August 2013||?||600 MHz||512 MB||4 GB, 8 GB||microSD||6 in 16:9 800 × 480 pixels - capacitive||Yes no hands free||No||No||Text-to-speech|
|GO 5000||August 2013||?||600 MHz||512 MB||4 GB, 8 GB||microSD||5 in 16:9 480 × 272 pixels - capacitive||?||No||No||Text-to-speech|
|GO 6000||August 2013||Qualcomm QCA1530||600 MHz||512 MB||4 GB||microSD||6 in 16:9 800 × 480 pixels - capacitive||?||No||No||Text-to-speech|
|XL IQ Routes Edition 2||April 2010||Broadcom BCM4750||266 MHz||64 MB||1 GB||None||4.3 in 16:9 480 × 272 pixels 64,000 colours||No||USB||No||Text-to-speech|
|Urban Rider||July 2010||Broadcom BCM4750||380 MHz||32 MB||2 GB||None||3.5 in 4:3 320 × 240 pixels||Yes||No||No||Water resistant|
|Start||December 2009||Broadcom BCM4750||266 MHz||32 MB||2 GB||None||3.5 in 4:3 320 × 240 pixels 64,000 colours||No||No||No|
|Start2||April 2010||Broadcom BCM4750||266 MHz||64 MB||2 GB||None||3.5 in 4:3 320 × 240 pixels 64,000 colours||No||USB||No||Black or white, Text-to-speech|
|Via 110||November 2010||Broadcom GoGPS BARRACUDA||500 MHz||128 MB||2 GB||microSD||4.3 in 16:9 480 × 272 pixels 64,000 colours||No||USB||No||Text-to-speech|
|Via 120||November 2010||Broadcom GoGPS BARRACUDA||500 MHz||128 MB||4 GB||microSD||4.3 in 16:9 480 × 272 pixels 64,000 colours||Yes||USB||No||Text-to-speech|
|Via 125||November 2010||Broadcom GoGPS BARRACUDA||500 MHz||128 MB||4 GB||microSD||5 in 16:9 480 × 272 pixels 64,000 colours||Yes||USB||No||Text-to-speech,
|TomTom App for iPhone||August 2009||Assisted GPS chip in the iPhone||N/A||N/A||N/A||N/A||N/A||N/A||N/A||No||Voice Input|
|TomTom Car Kit For iPhone||October 2009||SiRFstarIII||N/A||N/A||N/A||N/A||N/A||N/A||N/A||No||Voice Input|
SD — Secure Digital (max. 2 GB)
SDHC — Secure Digital High Capacity (4-32 GB)
MicroSD — Micro Secure Digital High Capacity (max. 32 GB)
This section is increasingly difficult to manage due to product/model differentiation released for the various countries/markets.
TomTom HOME and MyDrive Connect
TomTom HOME is a 32-bit PC application that allows synchronization/updates to be sent to the mobile device. The container states that it is compatible with Mac OS × v10.3 or greater and Windows ME/2000/XP/Vista/7/8/8.1 (see above reference). After installation, it has options to choose a device to be associated to and activate the software. A caution is given that the software only allows one device to be associated to an email address and the associated device can be changed only after 14 days since the previous association. TomTom HOME version 2.0 and above is implemented on the XULRunner platform. With version 2.2, TomTom HOME added a content-sharing platform where users can download and upload content to personalize their device such as voices, start-up images, POI sets, etc. At the moment TomTom HOME is on version 2.9.
Despite it being based on the cross-platform XULRunner, TomTom Home lacks support for Linux (and most probably it won't ever support, as the NAV2 devices are mostly legacy models by now). However the devices can still be read in a Linux OS as a disk drive. There is even software made by the community to manage some functions of the TomTom.
The NAV3 and NAV4 range of models use MyDrive Connect. MyDrive Connect is compatible with 32bit and 64bit versions of Windows XP/Vista/7/8/8.1/10 preview and with most Mac OS. The internal flash memory or the memory card content of the device cannot be accessed anymore through USB for security reasons (modified applications would easily accept a map that wasn't sold by TomTom). The device can update itself by getting files through the HTTP protocol over USB. The Support App is nothing more than a proxy on the PC buffering the download. So far the security achieved using this mechanism has not been broken yet. Also it is worth to mention that the usage of the non-FAT/FAT32 file system brought stability improvement in device operations. On the downside, some users might experience compatibility issues between their PC, device and the MyDrive Connect support application. For those issues, TomTom Customer Services or members of the community forum are usually able to provide solutions.
Navigation software for several mobile phones. Discontinued after release 5.2; Navigator, which does not support all the phones that Mobile did, is the nearest equivalent. Mobile 5.2 cannot use maps later than v6.60 build 1223; this and earlier program versions are not compatible with all map versions, particularly other builds of version 6.
These are not supported by TomTom anymore in any way.
TomTom for iOS devices
A version for the iPhone was announced at the Apple WWDC Keynote speech in early June 2009, and released internationally on 15 August 2009 in the Apple App Store, with various map packs for different regions. TomTom Vice President of Marketing Development gave information in an interview by Macworld in July 2009.
Currently the app works with iPhone (all models), the iPod Touch (all models) and the iPad (all models), however Apple dropped the support for the early models and latest versions of the TomTom iOS app might have issues on certain devices. There are two separate TomTom car kits available for certain Apple devices. The current maps available in each countries' app stores varies according to language availability of the app itself, the country of the app store, and thus differing region group map packs are available.
Turkey and Greece were not included in the larger Europe map pack; this is related to the AppStore's App size limitation of 2 GB. These maps are available separately. Iceland is not available in any map package sold by TomTom at the moment, but they are working on it (and few other countries too). Also most likely there will be a new iOS app available, based on the NavKit, which might cure the issue with the size limit (also Apple increased the app size limit to 4GB).
TomTom for Android devices
There is an app for Android, called TomTom GO Mobile. It replaced the old app, which had similar features to the iOS app. In March 2015, TomTom announced the new TomTom GO Mobile app for Android with a freemium subscription model for maps with the first 50 miles/75 kilometres per month being free, including all the maps that are available, TomTom Traffic and Speed Cameras too. The previous app, which had promised "free lifetime updates", is not available for purchase on Play Store, but can be downloaded from the purchase history. TomTom claiming their definition of lifetime is "the period of time that TomTom continues to support the app with updates, thus the updates will be available only until October 2015. Previous customers of TomTom's Android navigation app are offered a discount on subscription to the new app, which is fully refundable for. It includes 3 years maps/traffic/camera services.
Partnership with Apple (iOS 6 Maps)
In September 2012, Apple collaborated with TomTom to provide mapping data for its revamped iOS 6 updated Apple Maps app. The partnership was in part due to Apple's decision to wean itself off the products of its competitor, Google.
TomTom Speed Camera app
TomTom introduced a free of charge speed camera app.
The company offers fee-based services under the name TomTom PLUS, which include services to warn drivers about speed cameras, provide weather updates, change voices and provide traffic alerts. Currently the fees are only for European countries.
Traffic data is also available to subscribers in many parts of Europe and the US via a bluetooth-enabled cell phone with Internet service or an add-on aerial, which picks up RDS data (broadcast on FM radio frequencies) offering traffic information without the requirement for a data connection. The TomTom Plus service is not compatible with Apple's iPhone.
TomTom LIVE Services
In October 2008 the company released LIVE Services on the GO 940 LIVE. These allow users to receive updates over the mobile telephone network using the SIM card in the device. These services include HD Traffic, Safety Alerts, Local Search with Google and Fuel Prices.
On 12 May 2011, TomTom announced that it was offering up its real-time traffic products to "industry partners" in the United States.
On the latest NAV4 devices the service is not available anymore in the old form. The included services had been separated and now being called TomTom Traffic and Speed Cameras. On the x0/x00/x000 devices the traffic service is free of charge either via the built-in SIM (Always Connected models) or via a compatible smartphone (Smartphone Connected or BYOC - Bring Your Own Device). The speed camera service is free for 3 months on these models. However there is a newer range, the x10/x1000 models, which come now with free lifetime speed camera subscription too.
Map Share is a proprietary map technology launched by TomTom in June 2007. Map Share allows users to make changes to the maps on their navigation devices and share them with others. It allows drivers to make changes to their maps directly on their navigation devices. Drivers can block or unblock streets, change the direction of traffic, edit street names and add, edit or remove points of interest (POIs). Improvements can be shared with other users through TomTom HOME, TomTom’s content management software.
An online version called Map Share Reporter is on the TomTom website.
TomTom Traffic (previously HD Traffic)
A traffic monitoring service that uses multiple sources to provide traffic information. The service does this by combining data from:
- traditional sources: Governmental/third party data such as induction loops in the roads, cameras and traffic surveillance
- new sources: traffic flow of millions of anonymous mobile phone users
The information is merged by TomTom and algorithms are used to improve the data and filter out anomalous readings. The system sends updates to all TomTom Traffic users every two minutes (and the data the users receive is never older than 30 seconds). Users can receive the service through the built-in SIM, via a smartphone connection or on older devices via a standard phone connection. Re-routing can be set to be transparent to the user with the only sign that the route has been changed due to a traffic jam being a sound indication from the device and a changed ETA.
The system was first launched in the Netherlands in 2007, and expanded to the United Kingdom, France, Germany and Switzerland in 2008. In mid-2011 TomTom live services, including TomTom Traffic are available in the United States, South Africa, New Zealand and the following 17 European countries: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom. As of 2015, the service is vastly expanded and current coverage is available on the TomTom Traffic site (34 countries as of 26/05/2015 and the list expands every few months to new regions): http://livetraffic.tomtom.com/
https://www.tomtom.com/en_gb/drive/tomtom-traffic/ - Information about the TomTom Traffic service
IQ Routes, developed by TomTom and available since spring 2008 on the TomTom GO 730 & 930, uses anonymous travel time data accumulated by users of TomTom satnav devices. Newer TomTom devices use this data to take into account the time and day when determining the fastest route.
Travel time data is stored in Historical Speed Profiles, one for each road segment, covering large motorways, main roads and also small local roads. Historic Speed Profiles are part of the digital map and are updated with every new map release. They give insight into real-world traffic patterns. This is a fact-based routing system based on measured travel times, compared to most other methods which use speed limits or ‘assumed’ speeds.
On the NAV3 and NAV4 models the IQ Routes feature is available by default on all map versions.
Enhanced Positioning Technology
Offers continuous navigation, even when a navigation device can’t receive GPS satellite signals (e.g. in tunnels or amongst high buildings).
TomTom products use Tele Atlas based maps. Map errors are reported using the Tele Atlas Map Insight and the TomTom Map Share Reporter Tool (preferred tool). Reports can be done via the devices too.These reports are processed and approved/rejected by TomTom staff memners and the end products are synchronized via the TomTom support applications, such as TomTom HOME for the NAV2 devices and MyDrive Connect for the NAV3 and NAV4 devices. These support applications are available for Windows or Mac OS X based computers.
Maps are not universally compatible across TomTom devices; while most maps are available for most modern devices, a compatible version must be used. Version numbers have a 3-digit number identifying the major version, a dot, then a 4-digit build number. Major version v940, for example, is available for most regions and most devices, but different builds are available for different regions and devices, and supporting different features. The support applications ensure that the correct map version is assigned for download. For NAV2 devices one has to purchase the map via the TomTom HOME support application and for NAV3 and NAV4 devices, one has to obtain the updates via the TomTom webshop.
The latest TomTom map coverage is available online: https://www.tomtom.com/en_gb/drive/maps-services/maps/selector/
In April 2011 TomTom "apologized for supplying driving data collected from customers to police to use in catching speeding motorists"; the company collected data from its Dutch customers which Dutch police subsequently used to set targeted speed traps.
In May 2011 the company announced that it was planning to sell aggregated customer information to the Australian Roads and Traffic Authority, which could also potentially be used for targeted speed enforcement.
Nevertheless, such data is being purchased by governments on a continuous basis and their exact usage is not transparent (by the governments). Usually they use it to improve the road network, introduce traffic lights, find accident hotspots and inevitably can be used to place speed cameras to certain locations too.
- "TomTom reports fourth quarter and FY 2013 results". TomTom NV. Retrieved 10 January 2015.
- "Annual Results 2012 results". TomTom NV. Retrieved 14 January 2014.
- "TomTom history". TomTom. 2010-12-01.
- "TomTom, portable GPS car navigation systems". Investors.tomtom.com. 2002-12-31. Retrieved 2010-12-08.
- "TomTom Go review - Car Tech reviews". TrustedReviews. 2004-09-14. Retrieved 2010-12-08.
- Dave Burrows, Mike Barrett. "TomTom GO Review". Pocketgpsworld.com. Retrieved 2010-12-08.
- Mike Barrett. "TomTom GO new hardware". Pocketgpsworld.com. Retrieved 2010-12-08.
- Darren Griffin. "TomTom ONE Review". Pocketgpsworld.com. Retrieved 2010-12-08.
- Darren Griffin. "TomTom 510 710 910 Overview". Pocketgpsworld.com. Retrieved 2010-12-08.
- "TomTom NV - TomTom Introduces the New TomTom ONE Range". Investors.tomtom.com. 2006-08-30. Retrieved 2010-12-08.
- "TomTom NV - TomTom sets new standard for navigation industry". Investors.tomtom.com. 2008-08-28. Retrieved 2010-12-08.
- "TomTom Telematics - About us". TomTom. 2011-04-15. Retrieved 2011-04-15.
- "TOMTOM Company Profile". Retrieved 2007-12-07.
- The container states that this product is compatible with: ACER N310-B, N311-BW, N35, N50; Asus MyPal A632N, MyPal A636N; Dell AXIM X51, Axim X51v; Eten M600; Fujitsu Siemens Pocket LOOX 720, Pocket LOOX N520; HP iPAQ h1450, h4350, hw6510, hw6515, hw6910, hw6915, hx2190, hx2490, rx1950, rz1710; i-Mate JAM, JAMin, PDA-N, PDA2k; Mio 168, A201, A701, P350; Nokia E50, E61, N80; O2 XDA Exec; Orange SPV M1000, SPV M2000, SPV M3000; Palm Treo 700W, Treo 650; Qtek G100, S100, S110, 9000; T-Mobile MDA compact, MDA III, MDA Pro.NAVIGATOR 6 DVD (SOFTWARE PACKAGE). TomTom. article no. 1T90.080, part no. 1T90.080S.
- "Go 550 live specifications". tomtom.com. 2011-07-02. Retrieved 2011-07-02.
- [dead link]
- [dead link]
- "SDHC Memory Cards". sdcard.org. 2011-02-16. Retrieved 2011-02-16.
- "TomTom HOME software downloads page".
- "TomTom for iPhone". Itunes.apple.com. Retrieved 2010-12-08.
- "TomTom for iPhone en route | Software | iPhone Central". Macworld. Retrieved 2009-10-18.
- Diaz, Jesus (2009-08-17). "Confirmed: TomTom's GPS Car Kit Will Work with iPod Touch, Third Party Apps - tomtom GPS car adapter". Gizmodo. Retrieved 2009-10-18.
- "Dirty Little Secret: TomTom car adapter "should" work with iPod Touch as well". iJailbreak Pro. Retrieved 2014-05-21.
- "TomTom's in-car kit will turn the iPod touch into a pro-grade navigational device – New Tech Gadgets & Electronic Devices". Geek.com. Retrieved 2009-10-18.
- Don Reisinger, CNET. "TomTom offering real-time traffic data to partners." 12 May 2011. Retrieved 12 May 2011.
- "TomTom HD Traffic - How it works".
- "Information Management: TomTom collecting data from GPS Systems".
- "(click on "show detailed map information")". Tomtom.com. Retrieved 2010-12-08.
- "TomTom FAQs - IQ Routes". Retrieved 2008-12-27.
- "TomTom Sorry for Giving Customer Driving Data to Cops". The Register. 2011-04-27. Retrieved 2011-05-07.
- Toby Sterling (2011-04-27). "TomTom Admits Police Used Data for Speed Traps". Associated Press. Archived from the original on 2011-05-01. Retrieved 2011-05-10.
- Asher Moses (2011-05-06). "Outrage Over TomTom Speed Traps for Motorists". Sydney Morning Herald. Retrieved 2011-05-07.
Media related to TomTom at Wikimedia Commons