US Bankcard Services Inc

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U.S. Bankcard Services, Inc.
Industry Financial Services
Founded California, USA, 1996 (1996)
Founders Chris Chang
Headquarters City of Industry, California, USA
Area served United States
Key people Chris Chang, President
Services Payment processing
Credit Card Terminals
Gift/loyalty cards
POS Systems
QuickDining
Mobile Processing
Website http://www.usbsi.com/

U.S. Bankcard Services, Inc. (USBSI) is a provider of merchant services for credit card and other electronic payment transactions. The company is located in City of Industry, California, USA serving, over 10,000 merchant accounts throughout the United States. USBSI is a registered member service provider/ independent sales organization of Elavon, Inc. and of Wells Fargo Bank.

History[edit]

USBSI was founded in 1996 by current president, Chris Chang. USBSI’s merchants are diverse, specifically East Asian and Southeast Asian, accounting for a majority of their customer base. The merchant services industry is one of the most challenging markets due to language barriers and cultural differences. USBSI has successfully helped these merchants integrate into the electronic payment industry since its founding.

Services[edit]

USBSI provides payment processing services for several electronic payment methods such as:

  • the major American credit cards: Visa, MasterCard, American Express and Discover
  • EBT cards, check cards and debit cards
  • gift cards
  • check services
  • UnionPay cards, operating under the approval of the People’s Bank of China and used by Chinese tourists[1]
  • JCB

Most of USBSI’s merchants are restaurants and other food industry. However, its other merchants include mail order / telephone order, retail, ecommerce, supermarket and hotel businesses. USBSI has also launched a new platform called QuickDining specifically for restaurant owners - giving them the ability to allow their customers to view their menu and order online at any time.

Awards and Achievements[edit]

USBSI has earned a reputation for its service and customer care. These are the notable achievements in the past 10 years:

2011[edit]

1st Place West Coast Region, FDD Volume, Top Volume
2nd Place Overall Channel, FDD Producer, Top Producer
3rd Place Overall Channel, Portfolio Volume, Top Producer
Elavon Arch Award (Annual Processing Volume +$1.5 Billion)

2010[edit]

1st Place West Coast Region, FDD Volume, Top Volume
Elavon Arch Award – USBSI is the first recipient of this award

2009[edit]

1st Place West Coast Region, FDD Producer, Top Producer
1st Place West Coast Region, FDD Volume, Top Volume

2008[edit]

1st Place West Coast Region, FDD Volume, Top Volume
1st Place West Coast Region, FDD Producer, Top Producer
1st Place Overall Channel, FDD Volume, Top Volume

2007[edit]

1st Place Core Channel, FDD Producer, Top Producer
1st Place Core Channel, FDD Volume, Top Volume

2004[edit]

1st Place National, New LVM Activations

2003[edit]

1st Place National, LadCo Div, Top Producer
1st Place Nationwide, Top Producer Award, New Accounts
1st Place Los Angeles Region, Top Producer Award, New Sales Volume
1st Place LadCo Leasing
Los Angeles Region, Top Sales Volume Award
Los Angeles Region, Top Sales Units Award

2002[edit]

1st Place National, LadCo Div, Top Producer
1st Place Regional Sales, Top Producer, New Sales Volume
1st Place Los Angeles Region, Top Producer Award, New Sales Volume
Los Angeles Region, Top Sales Volume Award

2001[edit]

1st Place National, LadCo Div, Top Producer

Multilingual Payment Terminal[edit]

In 2006 USBSI and Hypercom Corp. (recently acquired by VeriFone) entered into an exclusive software agreement to offer the first multilanguage card payment terminal featuring Chinese and English graphics and text.

USBSI recognized the growth in Chinese-American retailers. The company’s positioning as an Asian market leader made the development of the dual-language terminal a necessity.

Charitable Contributions[edit]

USBSI is involved in several charitable organizations. In the past USBSI has contributed to the following charity organizations:

USBSI has also made efforts to aide those affected by natural disasters, including:

  • The March 2011 Earthquake & Tsunami in Japan
  • The August 2009 Typhoon Morakot in Taiwan

References[edit]

  1. ^ http://www.paymentssource.com/news/china-unionpay-iso-united-states-3002612-1.html Woodward, Kevin. ISO & Agent Weekly, July 21, 2010