||This article may require cleanup to meet Wikipedia's quality standards. The specific problem is: The article needs to have excess details of business deals removed. (May 2015)|
|Founded||Bedminster, New Jersey, United States (April 4, 2000 )|
|Headquarters||Basking Ridge, New Jersey, United States|
Number of locations
|Footnotes / references
Verizon Wireless (often branded and referred to simply as Verizon) is a wholly owned subsidiary of Verizon Communications. As of April 2015, Verizon Wireless provided wireless services to 133.5 million subscribers. It is the largest wireless telecommunications provider in the United States.
Headquartered in Basking Ridge, New Jersey, the company was originally a joint venture of American telecommunications firm Bell Atlantic, which would soon become Verizon Communications, and global British telecommunications company Vodafone.
Verizon Wireless' slogan is "Never Settle", a slogan that is also used in other Verizon assets.
- 1 History
- 2 Plans
- 3 Network
- 4 Awards
- 5 Apps
- 6 Verizon Cloud
- 7 Wireless Home Phone
- 8 Partnerships
- 9 Controversies
- 10 Business Notes
- 11 See also
- 12 References
- 13 External links
On April 3, 2000, Verizon Communications began operations as the result of the merger between Bell Atlantic and GTE. Before that, however, in September 1999, UK-based Vodafone AirTouch Plc. had announced a $90-billion joint venture with Bell Atlantic to establish a wireless service provider. The venture received regulatory approval in six months, and began operations as Verizon Wireless on April 4, 2000. Verizon Communications owned 55%, and UK-based Vodafone Group (formerly Vodafone AirTouch) owned 45%. It consisted of the two companies' U.S. wireless assets: Bell Atlantic Mobile and AirTouch Paging. On June 30, with the addition of GTE Wireless' assets, in connection with the formation of Verizon Communications, made Verizon Wireless the largest mobile network operator in the United States. It held that position until Cingular's acquisition of AT&T Wireless in 2004, and again after their acquisition of Alltel in 2009.
At the end of 2006, Verizon Wireless acquired West Virginia Wireless, a regional GSM cell phone company. On July 30, 2007, Rural Cellular Corporation (Unicel) announced it agreed to be acquired by Verizon Wireless. Verizon said that it planned to convert RCC's GSM customers to CDMA-based cellular technology, but would continue to operate RCC's current GSM network in order to generate roaming revenue. On August 1, 2008, the FCC voted to approve the deal. Per the Department of Justice, Verizon will divest certain properties in New York, Vermont, and Washington in order to complete the acquisition. In mid-2007, Ramcell of Oregon made a deal to sell its assets to Verizon Wireless. Integration of local company to increase coverage area in Southern Oregon began in late 2010. On January 22, 2008 SureWest Communications announced that it had entered into a definitive agreement to sell the operating assets of its Wireless business to Verizon Wireless. On June 5, 2008, Verizon Wireless announced that it had entered into an agreement to acquire Alltel for $5.9 billion, plus the assumption of debt, in a deal that would create the biggest mobile phone company in the U.S. surpassing AT&T. Based on Alltel's projected net debt at closing of $22.2 billion, the aggregate value of the deal was $28.1 billion. The FCC approved Verizon's purchase of Alltel Wireless by a vote of 5–0 on November 4, 2008. The FTC approved of the acquisition on December 10, 2008. On January 9, this deal was finalized, making Verizon Wireless the largest carrier in the country. November 2008, Verizon Wireless purchased 2 markets in Kentucky formerly belonging to Dobson Communications from AT&T. This purchase closed the I75 corridor from Lexington, KY to Tennessee in which Verizon was lacking service. It also added about 40,000 customers to the Verizon wireless network.
On May 8, 2009, AT&T announced an agreement to sell five Centennial Wireless service areas in Louisiana and Mississippi to Verizon Wireless, pending upon FCC approval of AT&T's acquisition of Centennial. Also on May 8, 2009 AT&T announced a definitive agreement to acquire wireless assets from Verizon Wireless for $5.35 billion in cash. Under terms of the agreement, AT&T will acquire wireless properties, including licenses, network assets and 1.5 million current subscribers in 79 service areas, primarily in rural areas across 18 states. Verizon Wireless is required to divest these properties as part of the regulatory approvals granted for its purchase of Alltel earlier this year. The states represented are: Alabama, Arizona, California, Colorado, Iowa, Kansas, Michigan, Minnesota, Montana, Nebraska, Nevada, New Mexico, North Dakota, South Dakota, Tennessee, Utah, Virginia and Wyoming. On February 17, 2012, Verizon announced the purchase of Southeastern New Mexico wireless markets belonging to Plateau Wireless. The purchase will expand Verizon Wireless' brand and network footprint in southeastern New Mexico to the counties of Eddy, Chaves, Lea and a portion of Lincoln that it doesn't already serve with its own native network.
In June 2013, it was revealed, through a leaked secret court document and subsequent commentary from elected officials, that for the previous seven years the NSA had required Verizon to provide all metadata relating to the phone calls of its customers. This practice continues.
On September 2, 2013, Verizon Communications announced that it would buy out Vodafone's 45% stake in Verizon Wireless in a deal valued at $130 billion. Under the terms of the deal, Vodafone would get $58.9 billion in cash, $60.2 billion in Verizon stock, and an additional $11 billion from smaller transactions. The sale closed on February 21, 2014.
On April 21, 2014, Verizon Wireless announced that it plans to acquire California RSA #3 Limited Partnership, which operated Golden State Cellular, pending FCC approval. Verizon would transfer Golden State Cellular's existing CDMA coverage to native Verizon coverage, and move Golden State Cellular's roughly 18,000 subscribers to Verizon within 15 months of the deal closing. The deal closed on June 21, 2014.
|This article is missing information about plans other than More Everything. (May 2015)|
Verizon offers their More Everything Plans, which include Unlimited Talk/Text, Mobile Hotspot (on compatible devices), and shareable data. The plans have 2 pricing components. The first is the line access fee, which is billed based on the number/type of devices you have, and the second is the amount of data.
Line access pricing is as follows:
|Line Access Fee
|Smartphone||$40 ($25 or $15 with Verizon Edge)|
|Mobile Hotspot (such as
the Verizon Jetpack)
|Other Connected Device||$5|
Data pricing is as follows:
|This article is missing information about the network after 2013. (May 2015)|
Verizon Wireless is one of two major U.S. carriers that use CDMA2000 (Code Division Multiple Access), the other being Sprint Corporation. Alltel also used CDMA2000 before mostly becoming part of Verizon Wireless (with part divested to AT&T Mobility). Other regional carriers that use CDMA2000 are: U.S. Cellular, Cricket, and MetroPCS, the latter of which now uses GSM and HSPA+ on T-Mobile's network since being purchased by that company (see the list of United States mobile phone companies for more information), while Cricket is also transitioning to GSM/HSPA as part of being absorbed by AT&T. Verizon supports three generations of CDMA-based cellular network technologies (IS-95 for 2G voice & data, 1xRTT for 2.5G voice & data, and EV-DO for 3G data) in addition to LTE for 4G voice and broadband data. LTE connectivity was opened on Sunday 5 December 2010 in 38 cities. At that time, 4G service was only offered as a mobile broadband data option. 4G-compatible Verizon mobile phones were released in the first quarter of 2011.
Verizon Wireless offers voice services, as well as 3G data services such as wireless broadband based on EV-DO Rev A, text and picture messaging, over-the-air downloadable applications and content from its "Media Center" service (previously called Get It Now, or "GIN" in user forums), video on demand in the form of V CAST (which allows customers to download and view video content), location-based services, and push-to-talk (PTT).
In areas where Verizon has no native coverage, such as parts of Maryland, West Virginia, Oklahoma, Maine, Montana, and Puerto Rico, Verizon roams onto other regional CDMA and LTE networks (if the carrier is part of the LTE in Rural America program) through carriers such as U.S. Cellular, Pioneer Cellular, and other partner carriers. Verizon refers to these networks as "Extended", and customers can use their devices as they would in Verizon's native coverage area, with some Verizon services being unavailable.
On June 30, 2007, Verizon Wireless completed the overhaul of the entire EV-DO network to EV-DO Rev. A. This enables PC Cards and certain phones to obtain theoretical peak download speeds of 3.1 Mbit/s and upload speeds of up to 1.8 Mbit/s. The actual download and upload speeds vary due to a number of factors, and users will typically see speeds close to 1 Mbit/s down, and 500 kbit/s up.
On November 27, 2007, Verizon Wireless announced plans to allow all cell phones compatible with their CDMA-based cellular network technology to run on their network. Users of such phones are also allowed to use any application they wish.
However, on September 20, 2007, Verizon Wireless announced a joint effort with the Vodafone Group to transition their networks to the 4G standard LTE and on November 29, 2007, Verizon Wireless announced that they would start LTE trials in 2008. On December 9, 2008, Verizon announced that they intend to build and begin to roll out an LTE network, by the beginning of 2011. Adopting LTE would make for a gradual shift away from Verizon Wireless’ current use of CDMA-based cellular network technology and offer increased operability for users traveling worldwide.
Verizon operates "America's Largest and Most Reliable Wireless Network," covering approximately 300 million people.
On December 5, 2010 Verizon Wireless launched its "4G LTE" (Long Term Evolution) network. In an announcement made on January 6, 2011, from the Consumer Electronics Show in Las Vegas, Verizon Wireless stated in the first half of 2011 they will release: 10 new LTE devices including, five smartphones, two tablets, two netbooks, and two MiFi hotspots. According to OpenSignal average download speeds on Verizon LTE in June 2013 were 19.9Mbit/s. 
In 2013, Verizon entered the Alaska market with the first LTE-only cellular network in the country. Like the earlier LTE network in the "lower 48" U.S. states, it was data-only at first. In September 2014, it began offering "advanced calling" service (also called "HD Voice" in the industry) via voice over LTE within its own footprint, and regular calling via roaming on other carriers.
Radio frequency summary
The following is a list of known 3G and LTE frequencies which Verizon employs in the United States:
|Frequency Band||Band number||Protocol||Class||Status||Notes|
|850 MHz||0||1xRTT/EV-DO/eHRPD||3G||Active||Planning to sunset by 2021.|
|1900 MHz PCS||1||1xRTT/EV-DO/eHRPD||3G||Active||Planning to reallocate to 4G in 2015. Planning to sunset by 2021.|
|700 MHz Block C||13||LTE||4G||Active||Full coverage achieved at the end of Q2 2013, former UHF TV channel 54 uplink and 59 downlink.|
|1700/2100 MHz AWS||4||LTE||4G||Active||Branded as "XLTE", Additional band for increased bandwidth.|
|1900 MHz PCS||2||LTE||4G||Building out||Being deployed, Additional band for increased bandwidth.|
|This article is missing information about awards received before 2004 and between 2008-2014. (May 2015)|
- Best Wireless Product – Wireless Systems Design, February 11, 2004
- Highest Customer Service Quality Rating – RCR Wireless News, January 21, 2004
- Carrier of the Year – Wireless Week, March 22, 2004
- Best Place to Work in IT – ComputerWorld, June 14, 2004
- Best Overall Carrier – Laptop Magazine, May 2004
- 100 Best Companies for Working Mothers – Working Mother, October 2004
- Reader's Choice – PC Magazine, November 29, 2004
- Gold Well Workplace – The Wellness Councils of America, September 2005
- Top 125 Training Organizations in America – Training Magazine
- 100 Best Companies for Working Mothers – Working Mother
- Carrier of the Year – Wireless Week, April 1, 2006
- Best Place to Work in IT – Computerworld, June 19, 2006
- Tops For Diversity – DiversityBusiness.com, March 30, 2006
- Training Top 100 – Training Magazine, March 2006
- Best Wireless Service Provider in the World – Business Traveler, December 4, 2006
- 100 Best Companies for Working Mothers – Working Mother, September 2006
- Most Reliable and Responsive Web Site – The Keynote Service Level Rankings Study, September 14, 2006
- Highest Ranked Wireless Customer Service Performance (in a Tie) – J.D. Power and Associates, July 26, 2006
- Top Honors For Online Customer Experience – The Customer Respect Group, July 21, 2006
- Highest in Customer Satisfaction With Business Wireless Service – J.D. Power and Associates, May 17, 2006
- Leading in Customer Satisfaction – ACSI, May 16, 2006
- Highest Overall Satisfaction Among Wireless Telephone Users in Mid-Atlantic, West, Northeast, Southeast and North Central Region (all in a Tie) – J.D. Power and Associates, April 18, 2006
- 1st in Diversity – DiversityInc, April 19, 2006
- Highest Call Quality Performance Among Wireless Cell Phone Users in Northeast Region in a Tie, Mid-Atlantic Region and Southeast Region – J.D. Power and Associates, March 16, 2006
- Carrier of the Year – Wireless Week, April 1, 2007
- Tops in Customer Satisfaction – Vocal Laboratories, October 23, 2007
- 25 Companies That Are Good for the World and Your Wallet – CareerBuilder.com, September 24, 2007
- 100 Best Company for Working Mothers – Working Mother, September 2007
- Health & Wellness Trailblazer – Alliance for Workplace Excellence, June 26, 2007
- Best Place To Work in IT – Computerworld, June 19, 2007
- Leading in Customer Satisfaction – ACSI, May 15, 2007
- Top 125 Training Organizations in America – Training Magazine, March 2, 2007
- Top Corporation For Diversity – DiversityBusiness.com, January 22, 2007
- Top 125 Training Organizations in America – Training Magazine, February 2008
- Top Green-IT Companies for 2008 – Computerworld, February 15, 2008
- Carrier of the Year – Wireless Week, April 2008
- #1 Call and Data Quality – RootMetrics, December 2014
- #1 Network Reliability – RootMetrics, December 2014
- #1 Network Speed – RootMetrics, December 2014
- #1 Overall Network Performance – RootMetrics, December 2014
|This article is missing information about some of their other iOS apps and all of their Android apps. (May 2015)|
Verizon offers many mobile apps to its subscribers. Listed below are some of their offered iOS apps.
My Verizon Mobile
My Verizon Mobile allows customers to pay their bill, check minute, text, and data usage, check upgrade eligibility, and change plans/features.
VZ Navigator is a turn-by turn navigation app that includes the ability to search for businesses, ATMs, restaurants, movie and event listings, gas prices and weather conditions. Maps are updated often with real-time traffic incidents.
Verizon Messages is a text-messaging app, where users can send text, photos, and more.
Verizon Support & Protection
Verizon Support & Protection allows users to monitor their cell phone’s battery, storage, and location (in case the device is lost).
Verizon Cloud is a free service for Verizon subscribers that backs up user's contacts, photos, videos, music, and documents to secure cloud storage.
Users can then access their backed-up documents on the web.
This service was formally known as Backup Assistant (and Backup Assistant Plus), however Backup Assistant only allowed the backing up of contacts.
Pricing is as follows:
|25||$2.99 (Free for subscribers of the More Everything plan)|
Wireless Home Phone
In February 2011, Verizon Wireless rolled out "Home Phone Connect". This wireless home phone service competes directly with landline services from local carriers and offers unlimited US calling for $19.99/month plus taxes and surcharges. Although the Verizon Wireless Network is used to carry signal to and from the residence where the service is installed, subscribers use their home phones rather than a mobile handset to make and receive calls. The device which interfaces between the Verizon network and home phones is identical in function to the devices called ATAs which VoIP providers like Vonage use as an interface between the Internet and phones. Verizon Wireless promotes the fact that no Internet connection is required and supplies the interface device for free with a two-year contract or charges a one time fee of $99.99 on a month-to-month plan.
July 17, 2014 Verizon Wireless changed the name of the "Home Phone Connect" to "Wireless Home Phone", matching the general industry term also used by AT&T Mobility and others. The need for change explained by Verizon: "We want our product names to be more descriptive of what the products are. These names are simple, descriptive and will help our customers better understand what services are provided".
The device supplied by Verizon Wireless includes battery backup so that, like a PSTN line, it will continue to function during a power outage. It also has a GPS so that accurate location information can be provided on a 911 call.
The service is not compatible with satellite TV DVRs, medical monitoring devices, fax machines, and most wired home monitoring systems. Wireless security systems, however, circumvent the need for a landline connection and are therefore unaffected by the switch to Verizon's device.
LTE in rural America
The LTE in Rural America Program (or LRA program), introduced in May 2010, covers about 2.6 million people in areas totaling more than 100,000 square miles, as of May 2015. Currently, 21 rural wireless carriers participate in the program. Verizon provides technical support and resources to help a rural wireless company build out its own 4G LTE network. The program extends the footprint of 4G LTE coverage for both the rural carrier and Verizon, as customers can take advantage of both networks.
- Appalachian Wireless
- Bluegrass Cellular
- Carolina West Wireless
- Chariton Valley
- Chat Mobility
- Convergence Technologies
- Copper Valley Telecom
- Sprocket Wireless
- Custer Telephone
- Ketchikan Public Utilities
- Matanuska Telephone Association
- Mid-Rivers Wireless
- Northwest Missouri
- Pioneer Cellular
- Sagebrush Cellular
- Strata Networks
- S & R Communications
- Thumb Cellular
On October 14, 2010 Apple Inc. and Verizon Wireless announced a partnership that would bring the Apple iPad to Verizon Wireless Stores across the United States on October 28, 2010. While the collaboration on original iPad did not see Verizon compatible technology embedded, current iPad models have Verizon technology embedded, and are compatible with Verizon's 4G LTE network.
On January 11, 2011, Verizon announced during a media event that it had reached an agreement with Apple Inc. and would begin selling a CDMA2000 iPhone 4, which was previously exclusive to AT&T. All iPhone models since the iPhone 5 are compatible with Verizon's 4G LTE network. The iPhone 6 and 6 Plus were the first iPhone's to support Verizon's VoLTE technology (marketed as Advanced Calling 1.0).
Tracking of users
In late 2014 it became known that Verizon Wireless uses deep packet inspection for server-side insertion of a customer-unique ID field ("X-UIDH") into all unencrypted HTTP headers. The mechanism has been referred to as "supercookie" or "perma-cookie", although it is not technically a cookie in that it does not store information on the customers device and is transparent to the user. It can not be averted with common mechanisms like ad-blockers; however it can not be inserted into encrypted HTTPS and VPN connections. Verizon advertises the system to marketing partners. The Electronic Frontier Foundation has called on Verizon to terminate the program, calling it a "profound violation of trust", expressing concern over abuse by third parties, and questioning the legality of Verizon modifying their users' outgoing data without offering them the possibility of a full opt-out. In January 2015, Verizon announced they would give customers the option of opting out, and as of April 1, 2015, Verizon now allows customers to opt-out either online or calling a special phone number.
Early in 2006, Verizon announced their intent to buy out the remaining 45% of stock of Verizon Wireless from Vodafone. However, later that year, Vodafone stated they "have no current plans to exit" the US market by giving up its stake in Verizon Wireless.
On December 19, 2006, it was announced Verizon Wireless' CEO Denny Strigl has been called up to parent Verizon Communications to be the company's new President and COO. He was to begin serving in the new post on January 1, 2007. Verizon Wireless COO Lowell McAdam was to take over Strigl's role as CEO of VZW.
On January 9, 2009, Verizon Wireless, a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE LSE: VOD), announced today it has completed its purchase of Alltel Corporation from Atlantis Holdings LLC. Consistent with the terms of the transaction announced on June 5, 2008, Verizon Wireless paid approximately $5.9 billion for the equity of Alltel. Immediately prior to the closing, the Alltel debt associated with the transaction, net of cash, was approximately $22.2 billion.
On September 20, 2010, it was announced Verizon Wireless's CEO, and Verizon COO Lowell McAdam has been called up to parent Verizon Communications to be the company's new CEO, replacing Ivan Seidenberg. He was to begin serving in the new post on October 1, 2010. Verizon Wireless Daniel Mead was to take over McAdam's role as CEO of VZW.
Qwest Communications International Inc. (NYSE: Q) and Verizon Wireless announced on May 5, 2008 that they have signed a 5-year agreement for Qwest to market and sell Verizon Wireless service beginning the summer of 2008.
On November 28, 2011 Verizon Wireless retail workers in Bloomington, Illinois filed for union representation from the Communications Workers of America. The election was a narrow loss. The workers at this retail location as well as the CWA contend that the election was intentionally subverted by Verizon Wireless. This milestone election would have created the first union-represented Verizon Wireless retail location in the United States.
On February 21, 2012, T-Mobile filed a formal petition with the FCC asking them to block the sale to Verizon Wireless of spectrum first purchased at auction in 2006 by Comcast, Time Warner Cable, and Cox Communications.
On August 30, 2013, news circulated yet again that Verizon would be interested in purchasing the remaining ownership from Vodafone.
On February 21, 2014, Verizon Completed the Acquisition of Vodafone's stake in Verizon Wireless. The deal was valued at approximately $130 billion.
On April 7, 2014, Verizon entered an agreement with Cincinnati Bell Wireless to acquire CBWs Wireless Spectrum. Pending regulatory approval, the deal is expected to be completed in early 2015
On May 14, 2014, the retail workers in Brooklyn, NY voted for union representation and won with a 39-19 vote. They are now represented by the CWA.
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