VoiceWeb

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VoiceWeb S.A.
Type Privately Held
Industry Call Center Automation
Founded 2001
Headquarters Athens, Greece
Key people

Founders: Dr. Nikos Patsis and Dr. Damianos Hatziantoniou

CEO: Dr. Nikos Patsis
Products speech recognition, speech synthesis, VXML
Website http://www.voiceweb.gr

VoiceWeb is a privately held company that sells speech enabled products and applications to replace the now obsolete DTMF systems. The company specializes in highly interactive voice user interfaces with natural language understanding and several degrees of freedom.

History[edit]

The company was founded in March 2001 by Dr. Nikos Patsis & Dr. Damianos Chatziantoniou and launched the first Greek Voice Portal in May 2001. Since then, the company has opened offices in Athens, Greece and Guatemala City, Guatemala. Amongst the major stockholders are InQLab, the 1st Greek incubator of technology startups and SETE Ventures, a Venture Capital located in Geneva.

Products[edit]

VoiceWeb offers a variety of speech enabled products in the following areas:

  • Ticketing applications for
    • Entertainment
    • Transportation
    • Sports
  • Voice Portals
  • Automated Ordering Systems
  • Value Added Services
  • Call Center Automation
  • Computer Telephony Integration
  • Integrated Voice Banking Systems
  • Embedded Voice Systems
  • Interactive Voice and Video Response (IVVR) systems and other multimodal applications

The company also sells SMS systems and applications as well as complete web based control and administration panels for their products.

VoiceWeb is a supporter member of the VXML Forum, and a partner of Envox Worldwide.

Customers[edit]

VoiceWeb's customers include WIND Hellas (ex TIM Hellas), Vodafone Hellas, Q-Telecom, Village Cinemas, Hellenic Ministry of Finance, Ministry of Labour, First Data, Tellas, Emporiki Bank and many others.

References and Links[edit]

  1. VoiceWeb Voice Ticketing for Village Cinemas, case study at envox.com
  2. Village Cinemas VoiceWeb Voice Ticketing Solution at speechtechmag.com
  3. The Pythia Taxi Dispatching System in Greece by VoiceWeb and Loquendo