* Annual estimated passenger usage based on sales of tickets in stated financial year(s) which end or originate at Wallasey Grove Road from Office of Rail Regulation statistics. Methodology may vary year on year.
The station is staffed, during all opening hours, and has platform CCTV. There is a payphone, a vending machine and a waiting room on platform 1, a booking office, live departure and arrival screens, for passenger information, and each of the two platforms also has a further sheltered waiting area. The station has a free "Park and Ride" car park with 168 spaces, a drop-off point, and a cycle rack with six spaces. Both platforms can be easily accessed by separate entrances, which are a 250 metres (270 yd) walk apart, without the use of staircases. However, there is no easier access, cross-platform, for passengers with wheelchairs or prams, as other access is by staircase only. As yet, platform access has not been modernised to the standard of that at Hooton.
Current service levels are every 15 minutes to Liverpool and New Brighton during Monday to Saturday daytime, and every 30 minutes at other times. These services are all provided by Merseyrail's fleet of Class 507 and Class 508EMUs.
Wallasey Grove Road has been adopted by the Edible Wirral Partnership for the growing of fresh fruits and vegetables on the station's platforms.