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CANDOR is an acronym used to resolve conflicts, edit wars and fights that arise between editors. The word candor means honest and frank expression. Memorizing CANDOR can be beneficial before a disagreement gets worse.
- Cease what you are doing. Count to 10. Take a break. Read a book. Watch some videos on Youtube. Don't edit. Don't press the "save page" button. Do what you have to do to cool down.
- Ask yourself, what is going on? How many editors are involved? What exactly is happening with the other editors? Does an admin need to come sort things out?
- Name the problem as you see it. Describe it to the other editors without blaming anyone. Adding fuel to the fire is an easy way to get burned.
- Discover a problem-solving plan with those involved. Make a compromise. Ask another person not involved for an opinion.
- Operate that plan. Put it into effect with the cooperation of the others involved. Make sure everyone involved knows the problem-solving plan.
- Re-evaluate the plan. Often people do not complete the process of putting a plan of action in place because they feel better after talking things over or they get distracted. When the problem arises again, they think their problem-solving efforts have been wasted. Instead, resolve to use the plan.