Zoho Office Suite

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Zoho Office Suite
Zoho logo
Zoho Writer.png
Zoho Writer, the word processor component
Web address www.zoho.com
Type of site Online office suite, web app
Owner ZOHO Corporation

Zoho Office Suite is a web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, customer relationship management (CRM),[1] project management,[1] invoicing, and other applications developed by ZOHO Corporation (formerly AdventNet Inc.), a US-based[2][3] company.[4][5][6] It was launched in 2005 with a web-based word processor. Additional products such as spreadsheets and presentations, were incorporated later into Zoho.[7] Zoho applications are distributed as software as a service (SaaS).[1]

Features[edit]

Zoho uses an open application programming interface[8] for its Writer, Sheet, Show, Creator, Meeting, and Planner products. It also has plugins into Microsoft Word and Excel, an OpenOffice.org plugin, and a plugin for Firefox.

Components[edit]

Zoho Writer[edit]

The suite's word processor supports simultaneous collaboration between multiple users. It supports common formats, including Microsoft Word (DOC), Office Open XML (DOCX), OpenDocument text (ODT), OpenOffice.org XML text (SXW), HTML, RTF, JPEG, GIF and PNG files. It can support embedded media from hosting sites, such as Flickr, Zooomr, YouTube, and Vimeo. It supports some direct blog publishing. Zoho Writer was one of the earliest online word processors to support both online and offline editing by using Google Gears.[9] The program originally relied on polling every 8 seconds, Several web applications from a variety of companies have used Gears at some point, including Google (Gmail, YouTube, Docs, Reader, Picasa for mobile, Calendar, Wave), MySpace (Mail Search), Zoho (Writer, Mail), Remember The Milk, and Buxfer.[18] WordPress 2.6 added support for Gears, to speed up the administrative interface and reduce server hits. However, after Google announced in February 2010 that there would be no further development of Gears, several of these applications have discontinued their support for Gears, including Google Reader and WordPress and Zoho Writer Gears can be enabled on sites where it is otherwise unsupported, by using a Greasemonkey user script one of the Gears engineers has created., but the latest version uses real time notification from Zoho Chat. Zoho Writer comes with LaTeX based Equation Editor under 'Insert' menu, based on palette based limited graphic user interface. If not fluent in LaTeX, user can use some 3rd party Math Equation Editor software such as MathMagic or MathType. MathMagic especially offers "Copy As Zoho equation" menu to allow user Paste the equation optimized in Zoho equation format. Zoho equation(LaTeX) can also be copy and pasted into MathMagic window to re-edit.

Zoho Sheet[edit]

Sheet is the spreadsheet application in the suite. Zoho Sheet can auto-process external data feeds (RSS/ATOM) and has the ability to publish charts into blogs or other websites. Like Writer, it facilitates real-time collaboration. It has a plugin to integrate with Microsoft Excel and is available both as a desktop widget and as part of online services such as box.net and Facebook.

Zoho Reports[edit]

An online business intelligence and reporting application in the suite.[10] It can "create charts, pivots, summary views and other wide-range of reports through [a] powerful drag & drop interface".[10]

Zoho Show[edit]

An online presentation program that allows users to create or (as is often the case) import and export Microsoft PowerPoint (.pptx, .ppsx, .ppt, .pps), OpenDocument Presentations (.odp) or OpenOffice.org XML (.sxi) presentations. It also allows users to share & collaborate on presentations and make remote presentations to clients. The maximum size of the files for importing presentations into Zoho Show is 30 MB.

Zoho Projects[edit]

Zoho Projects supports creating tasks, assigning ownership, setting deadlines and tracking milestones; working with calendars, Gantt charts, reports, share supporting files—standard features in a project management package.The free version of the software accommodates only a single project; the paid versions have greater capacities and functionality.

Some of the features present in Zoho Projects are Task Management, Time Tracking Software, Bug Tracking Software, Project Reports, Project Calendar & Meetings, Online Project Chat, Project Wiki (Intranet) and Document Management. More importantly for software techies, Zoho Projects support HTTP APIs so that you can build customized online project tools to push or pull your project data, or if you prefer you can use their webapp for mobile phones (iPhone or android).

They maintain three levels of service: Enterprise, Premium, Express.[11] Each provide access to a specific set of features and functions. There are additional fees to access: wiki (for corporate intranet), chat rooms, bug tracker add-on. Although only the Enterprise plan provides the full functionality, all plans provide access to: basic task management features, import MS and Basecamp Projects, dashboard & forums, file sharing, RSS Feeds & iCalc, portal customization, integration with Google Apps, task dependency and reports, user management, email collaboration, project webapp for mobile, calendar & meetings.

Zoho BugTracker[edit]

An online bug tracking application in the suite. It is designed to help quality assurance and programmers keep track of reported software bugs in their work.

Zoho CRM[edit]

Zoho CRM is a customer relationship management application with features like procurement, inventory, and some accounting functions from the realm of ERP.[1] The free version is limited to 3 users.[1]

User interface similarities with the free open source vtiger CRM have sparked suggestions that ZOHO CRM might be a branded commercial version of vtiger. However, this seems to be attributable to common corporate sponsorship, not to a common software code base which ZOHO representatives have denied.[12]

Zoho CRM integrates with other SaaS services like MailChimp (email marketing), Unbounce (landing page creator), ClickDesk (live chat & help desk service) and Evernote (note taking app).

Zoho Invoice[edit]

Zoho Invoice is the invoicing solution from Zoho's range of business applications. It enables users to create, send and manage invoices, track expenses, receive online payments and generate reports. For globalized trading Zoho Invoice supports multi-currency. In addition to English Zoho Invoice is available in 11 other languages including Spanish, Dutch and Chinese. Other interesting product highlights include the option to send invoices via Postal mail, recurring billing, customizable invoice templates, integration with Google's marketplace and API's for integrations. Zoho Invoice is also available for Android and iPhone app.

Zoho Creator[edit]

An online database / custom application development tool which allows users to create fairly sophisticated process logic by dragging & dropping script elements on screen, without knowing code. Data can be imported from .xls, .csv, and .tsv files and create a variety of forms either from scratch or by using one of several common templates.[13]

It supports importing the Ms Access (.mdb) files using their newly created tool. It also supports variety of export types as XLS, CSV, TSV, HTML, PDF, JSON, RSS.

Zoho Connect[edit]

An enterprise social network which lets employees of a company connect with each other, share ideas and collaborate securely.

Zoho Discussions[edit]

Create external and internal communities where problems are solved, topics are discussed and ideas are exchanged. It includes:

  • Customer support forums where solutions come from support representatives and customers alike
  • Ideas forums where customers can make their voices heard
  • Employee forums for having important conversations in a better environment

Zoho Chat[edit]

A chat application that can be embedded into pages or blogs. It also supports traditional private instant messaging integrating access to all the major chat clients.

Zoho Mail[edit]

Formerly known as Zoho Office Suite, Zoho Mail is web-based collaboration groupware. The service was renamed Zoho Mail because of the misperception that it was an integration of the other Zoho services.[14] Still in public beta, it provides services such as email, calendar, document management, task management, and contact management. Zoho Mail also integrates the Writer, Sheet, and Show components. The Mail module is sold as an add-on at USD3.00 per user, per month.

Zoho Meeting[edit]

A web conference application, the current version requires the creator of the conference to be using Microsoft Windows, but participants can use any operating system. Zoho Meeting allows participants to see the screen of the presenter by using either ActiveX, Flash, or Java. The "Show" and "Chat" components are integrated into the meeting, and participants can control the desktop of the presenter. The Meeting Viewer can be embedded in a separate webpage or a slide from "Show". Zoho Meeting is currently free in public beta and offers live support.

Zoho Recruit[edit]

Zoho Recruit enables Recruiters to take control of their recruitment process. It empowers recruiters with advanced recruitment management tools to build an efficient system where sourcing and hiring can happen at ease.

Zoho People[edit]

On-Demand HRIS & Applicant Tracking System.

Zoho Books[edit]

An online accounting and bookkeeping service.

Zoho Docs[edit]

An online document management service for storing, sharing and managing files and documents from one central location. Users can upload images, music files, videos in various formats such as zip, pdfs, jpeg, etc. and share them with individuals or groups.

Zoho Survey[edit]

An online survey service for creating professional online surveys. It helps to gather opinions to make smarter decisions.

Zoho Vault[edit]

An online password manager tool. It helps securely store, share and manage a user's passwords and other sensitive data.

Zoho Sites[edit]

A drag and drop website builder.

Zoho Support[edit]

A help desk service that helps to manage customer support

Zoho Wiki[edit]

Zoho Wiki is a tool that allows users to create their own wikis with its own pages and sub-pages, pictures and multi-media snippets. Users are allowed only 1 wiki, 3 workspaces, and 3 users per account unless they upgrade.

Utilities[edit]

Zoho also offers some services that are not part of the Office Suite.

Site24x7[edit]

Site24x7[15] is a website monitoring service that is free on a limited basis.[citation needed]

Google Apps integration[edit]

In October 2009, Zoho integrated some of their applications with the Google Apps online suite.[16] This enabled users to sign into both suites under one login. Zoho and Google still remain separate, competing companies.

See also[edit]

Footnotes[edit]

  1. ^ a b c d e Schindler, Esther (30 March 2006). "CRM for the Web Crowd". Creativemac.digitalmedianet.com. Archived from the original on 11 April 2012. Retrieved 11 April 2012. 
  2. ^ "Contact AdventNet". Archived from the original on March 3, 2005. 
  3. ^ "2. Who is behind Zoho?". 
  4. ^ "In sync with Zoho". The Globe and Mail. December 4, 2006. Retrieved 2008-11-23. 
  5. ^ Hoover, J. Nicholas (July 3, 2007 work=InformationWeek). "Zoho's Facebook Integration Brings Office Apps To Social Networking ... Sort Of". Retrieved 2008-11-23. 
  6. ^ Krasnoff, Barbara (February 5, 2007). "Zoho Notebook Takes Aim At Microsoft OneNote". InformationWeek. Retrieved 2008-11-23. 
  7. ^ CrunchBase. "Zoho Company Profile". Retrieved 2008-12-05. 
  8. ^ Rupley, Sebastian (November 6, 2009). "11 Top Open Source Resources-for Cloud Computing". GIGAOM. Retrieved 11 February 2013. 
  9. ^ Lifehacker (2007). "Zoho Writer Adds Full Offline Access with Gears". Retrieved 2007-11-26. 
  10. ^ a b "Zoho Reports (home page)". Retrieved 2010-09-23. 
  11. ^ ZOHO project management features and pricing options explained. Accessed 2011-12-08
  12. ^ Is ZOHO CRM vtiger in disguise? vtiger CRM discussion forum thread. Accessed 2009-05-30 Archived
  13. ^ "Zoho Wiki". Zoho.com. Retrieved 2012-09-10. 
  14. ^ "Zoho Mail, Zoho Blogs". 2007. Retrieved 2007-07-02. 
  15. ^ site24x7.com
  16. ^ PC World: Zoho Links Project Management Tool With Google Apps Retrieved 2009-10-22

External links[edit]