Stylistically, the design of Zoo Station differs from the other stations in the C-Train system as it incorporates images of animals and dinosaurs. The station's centre-loading platform is accessed via ramps leading up from a tunnel below Memorial Drive. The tunnel below Memorial Drive also houses several permanent zoo-related exhibits.
Although Calgary Transit does not operate a park-and-ride at this station, the Calgary Zoo has 500 spots available to LRT commuters for $5/day.
As part of Calgary Transit's plan to operate 4-car trains by the end of 2014, all 3-car platforms are being extended. Zoo station will also see new furnishings in addition to a platform extension. Construction is expected to start sometimes in early 2014 and will last approximately 6 months. 
In 2005, the station registered an average transit of 1,100 boardings per weekday, the lowest of any station (due to the lack of any connecting buses or significant trip generators other than the Calgary Zoo itself at the present time). With the opening of the Telus Spark (science museum) on October 29, 2011, station ridership is likely to increase drastically.