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CallFire

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CallFire, Inc.

CallFire Inc. is a cloud telephony services provider (SaaS) headquartered in Santa Monica, California, known locally as Silicon Beach. CallFire designs, develops, and offers web-based VoIP products and services as a business-to-business (B2B) service for small and medium sized-businesses (SMB's) and bills customers based on usage.

As of 2012, CallFire had over 50,000 clients[1] and billed over 185 million minutes.[2] CallFire hosts approximately 1.4 billion calls and text messages, 6 million campaigns, 80 million sound files, and 14 TB in storage (Network File Storage).[3]

History

The company was incorporated in 2004 by Dinesh Ravishanker, Vijesh Mehta, and Komnieve Singh.[4] Punit Shah & TJ Thinakaran came onboard in 2006 and 2007 respectively to round out the founding team. Dan Retzlaff, James Nguyen, Shane Neman were hired during the initial years, and Ronald Burr was hired in spring 2012. [5]

Reception

In 2010, CallFire was ranked no. 285 on Inc. Magazine’s 29th annual List of America’s Fastest Growing Private Companies[6] According to Inc. in 2012, CallFire was nominated for the 2012 Small Business Influencer Award by smallbiztrends.com.[4]

CallFire was ranked #15 within the Telecommunications industry in the Los Angeles metropolitan region.[6]Much of CallFire’s annual growth is attributed to “the growth in calls and use of its service in U.S. elections as well as Hurricane Sandy[2]

Political campaigns have started to use services in the cloud telephony industry. Services like CallFire are used by local and state candidates and issue-oriented political campaigns to reach potential voters.[7] Various campaigns have conducted voter identification and persuasion, grassroots fundraising, rally crowd building, volunteer recruitment, get out the vote (GOTV), and other activities.[8]

Services like CallFire are used by municipal officials, private businesses, and insurance agents to send emergency notification messages and calls about electrical outages, storm shelter locations and other urgent information along the path of Hurricane Sandy.[9] Additional uses are for advertising, e-commerce, human resources, and payment processing (see Cloud telephony).[10]

Competitors

Twilio
Voxeo

References