Telephone numbers in Serbia

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Serbia telephone numbers
Location Serbia Europe.png
Location of Serbia
Location
Country Serbia
Continent Europe
Regulator RATEL
Type Open
Typical format 0xx xxx xx xx
Access codes
Country calling code +381
International call prefix 00
Trunk prefix 0

Regulation of the telephone numbers in Serbia is under the responsibility of the Regulatory Agency of Electronic Communication and Mail Services (RATEL), independent from the government.[1] The country calling code of Serbia is +381. The country has an open telephone numbering plan, with most numbers consisting of a 2- or 3-digit calling code and a 6-7 digits of customer number.

Overview[edit]

The country calling code of Serbia is +381. Serbia and Montenegro received the code of +381 following the breakup of the Socialist Federal Republic of Yugoslavia in 1992 (which had +38 as country code). Montenegro switched to +382 after its independence in 2006, so +381 is now used only by Serbia.[2]

An example for calling telephones in Belgrade, Serbia is as follows:

  • xxx xx xx (within Belgrade)
  • 011 xxx xx xx (within Serbia)
  • +381 11 xxx xx xx (outside Serbia)

The international call prefix depends on the country being called from: for example, 00 for most European countries and 011 from North America. For domestic calls (within the country), 0 must be dialed before the area code.

For calls from Serbia, the prefix for international calls was 99, but was changed to 00 since 1 April 2008, in order to match the majority of Europe[3] (e.g. for a United States number 00 1 ... should be dialed).

Fixed-line telephony[edit]

Calling code areas in Serbia have been largely unchanged since the time of Socialist Federal Republic of Yugoslavia. As Socialist Republic of Serbia had been assigned codes starting with 1, 2 and 3, they were simply carried over by Serbia after the breakup.

Calling code areas:[2]

Network Group Code Municipalities covered by code
Belgrade 11 Belgrade, Barajevo, Grocka, Lazarevac, Mladenovac, Obrenovac, Sopot, Surčin
Bor 30 Bor, Boljevac, Majdanpek
Čačak 32 Čačak, Gornji Milanovac, Ivanjica, Lučani
Jagodina 35 Jagodina, Ćuprija, Despotovac, Paraćin, Rekovac, Svilajnac
Kikinda 230 Kikinda, Čoka, Novi Kneževac
Kragujevac 34 Kragujevac, Aranđelovac, Batočina, Knić, Lapovo, Rača, Topola
Kraljevo 36 Kraljevo, Raška, Vrnjačka Banja
Kruševac 37 Kruševac, Aleksandrovac, Brus, Ćićevac, Ražanj, Trstenik, Varvarin
Leskovac 16 Leskovac, Bojnik, Crna Trava, Lebane, Medveđa, Vlasotince
Niš 18 Niš, Aleksinac, Bela Palanka, Doljevac, Gadžin Han, Merošina, Sokobanja, Svrljig
Novi Pazar 20 Novi Pazar, Sjenica, Tutin
Novi Sad 21 City of Novi Sad, Bač, Bačka Palanka, Bački Petrovac, Bečej, Beočin, Temerin, Titel, Srbobran, Sremski Karlovci, Vrbas, Žabalj
Pančevo 13 Pančevo, Alibunar, Bela Crkva, Kovačica, Kovin, Opovo, Plandište, Vršac
Pirot 10 Pirot, Babušnica, Dimitrovgrad
Požarevac 12 Požarevac, Golubac, Kučevo, Petrovac, Veliko Gradište, Žabari, Žagubica, Malo Crniće
Prijepolje 33 Prijepolje, Nova Varoš, Priboj
Prokuplje 27 Prokuplje, Blace, Kuršumlija, Žitorađa
Smederevo 26 Smederevo, Smederevska Palanka, Velika Plana
Sombor 25 Sombor, Apatin, Kula, Odžaci
Sremska Mitrovica 22 Sremska Mitrovica, Inđija, Irig, Pećinci, Ruma, Stara Pazova, Šid
Subotica 24 Subotica, Ada, Bačka Topola, Kanjiža, Mali Iđoš, Senta
Šabac 15 Šabac, Bogatić, Koceljeva, Krupanj, Ljubovija, Loznica, Mali Zvornik, Vladimirci
Užice 31 Užice, Arilje, Bajina Bašta, Čajetina, Kosjerić, Požega
Valjevo 14 Valjevo, Lajkovac, Ljig, Mionica, Osečina, Ub
Vranje 17 Vranje, Bosilegrad, Bujanovac, Preševo, Surdulica, Trgovište, Vladičin Han
Zaječar 19 Zaječar, Kladovo, Knjaževac, Negotin
Zrenjanin 23 Zrenjanin, Novi Bečej, Sečanj, Srpska Crnja, Žitište

Until 2013, Telekom Srbija had a monopoly on fixed telephony services. When the new regulation came in force, competition became allowed in this field as well, and other operators entered the market, using alternative communication infrastructure:

Mobile telephony[edit]

There are three active mobile operators in Serbia (without Kosovo):

and three virtual mobile operators:

In addition, SBB gained mobile virtual network operator licence in 2013 but is still not offering services.

The calling codes are assigned to the operators using the following scheme:

Code Usage
60, 61, 68 Vip mobile
62, 63, 69 Telenor Serbia
64, 65, 66 mts
677 Globaltel (MVNO)
678 Vectone Mobile (MVNO)

Calling codes in the table are assigned to new customers by the respective provider. However, since 2011 customers can change the operator and retain the old calling code (along with the rest of the phone number). Thus, calling codes do not necessary reflect the operator. It is not possible, however, to transfer a mobile number to a land-based operator and vice versa.

Special codes[edit]

The following special telephone numbers are valid across the country:

Code Service
11 811 Subscribers numbers
19 011 International calls
19 191 BIA (Security Information Agency)
192 Police
193 Fire brigade
194 Ambulance
195 Exact time
1961 Telegram service
1976 Military ambulance
19 771 Landline phone technical support
19 811 Wake-up service
19 812 Various information
19 813 Landline phone information center
19 822 Meteorological data, lottery, liturgical calendar
1985 Civil protection (major accidents)
19 860 Military police
1987 Road assistance (AMSS)

On 21 May 2012, 2-digit emergency numbers were replaced by 3-digit ones (i.e. 192, 193 and 194 instead of 92, 93 and 94). This also applied to 976 (becoming 1976), 985 (becoming 1985), 987 (becoming 1987) and 9860 (becoming 19 860).[4] 112 redirects to 192 on mobile phones.[5]

Kosovo[edit]

The dialing code for Kosovo[a] is +383. This code is the property of the Republic of Serbia which it has given by ITU to Serbia for the needs of the geographical region Kosovo as a result of the 2013 Brussels Agreement signed by the governments of Serbia and Kosovo.[6][7] Kosovo declared independence from Serbia in 2008, but retained the +381 calling code for fixed telephony until 2016. Dialing code +383 started to be allocated on 15 December 2016.[8][9]

Fixed-line telephony[edit]

Network Group Code Municipalities covered by code
Uroševac 290 Uroševac, Kačanik, Štrpce
Đakovica 390 Đakovica, Dečani
Gnjilane 280 Gnjilane, Kosovska Kamenica, Vitina
Kosovska Mitrovica 28 Kosovska Mitrovica, Leposavić, Skenderaj, Vučitrn
Peć 39 Peć, Istok, Klina
Priština 38 Priština, Gračanica, Kosovo Polje, Lipljan
Prizren 29 Prizren, Dragaš, Orahovac, Suva Reka

Mobile telephony[edit]

Code Usage Notes
44, 45 Vala +383
+377 (Monaco) country calling code is still used until the complete implementation of the new code.
43, 49 IPKO +383
+386 (Slovenia) country calling code is still used until the complete implementation of the new code.

Notes[edit]

  1. ^ Kosovo is the subject of a territorial dispute between the Republic of Kosovo and the Republic of Serbia. The Republic of Kosovo unilaterally declared independence on 17 February 2008, but Serbia continues to claim it as part of its own sovereign territory. The two governments began to normalise relations in 2013, as part of the Brussels Agreement. Kosovo has received formal recognition as an independent state from 111 out of 193 United Nations member states.

References[edit]

  1. ^ Novi pun naziv RATEL-a [New full title of RATEL] (in Serbian), RATEL, 01.07.2014.  Check date values in: |date= (help)
  2. ^ a b "Numbering plan for telecommunication networks" (PDF). RATEL. 2006-06-16. 
  3. ^ "New international prefix "00"". Telekom Serbia. 2008-03-28. 
  4. ^ B92 - Novi brojevi za hitne intervencije, 30 January 2012
  5. ^ http://www.eena.org/ressource/static/files/5-serbia.pdf
  6. ^ "Country calling code for Kosovo is +383; Djuric: Positive impact on relations with EU & Pristina". Tanjug. InSerbia. 14 November 2016. Retrieved 16 November 2016. 
  7. ^ Seeking EU talks, Serbia cedes ground on Kosovo phone code, Reuters, 9 September 2013.
  8. ^ "Djuric: Dialing code given to Kosovo as geographic region". B92. 14 November 2016. Retrieved 16 November 2016. 
  9. ^ "Statement by High Representative/Vice-President Federica Mogherini following the meeting of the EU-facilitated dialogue". EEAS - European Union. Retrieved 25 August 2015. 

External links[edit]

See also[edit]