1&1 Ionos

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1&1 Ionos
1and1-ionos-logo.svg
Type of site
Subsidiary
HeadquartersMontabaur, Germany
OwnerUnited Internet
Founder(s)Ralph Dommermuth
Key peopleAchim Weiss[1] (CEO)
Revenue$2.75 billion (2011)[2]
Websitewww.ionos.com
Alexa rankNegative increase 1427 (August 2015)[3]

1&1 Ionos (styled as 1&1 IONOS and formerly 1&1 Internet), founded in 1988,[4] is a web hosting company owned by United Internet, a German Internet company. Its CEO is Achim Weiss. The company is one of the world's largest[quantify] web hosting companies, employing over 7000 people worldwide, with offices in 10 countries[5][neutrality is disputed] and with data centers in Europe and in Lenexa, Kansas.[6]

History[edit]

  • 1988: 1&1, a Germany-based company, assumes marketing for T-Mobile's T-Com business, called BTX. BTX is renamed T-Online.[7]
  • 1998: United Internet, (1&1's parent company) goes public with an IPO, generating $60 million.[8]
  • 1998: Puretec, a consumer web hosting product, is introduced in Europe.
  • 2000: UK office opens.
  • 2003: Begins directly serving U.S. customers.
  • 2010: 1&1 begins partnership with ZOHO Corporation to deploy cloud applications in the form of its June launch of "1&1 Online Office."[9][10]
  • 2013: 1&1 expands its services to Mexico.[11]
  • 2018: 1&1 rebrands to 1&1 Ionos after integration with Profitbricks.[12]

Services[edit]

The company offers domain registration, cloud servers, virtual private servers (VPS), and dedicated servers.[citation needed] The company offers shared hosting packages on the Linux and Windows platforms[citation needed], and it offers a drag-and-drop template product, MyWebsite[citation needed].

Customers are only able to complete orders on the UK website if they have a UK address, other customers may have German or USA Kansas hosting depending which website is used for ordering.[citation needed] There is a site available for France, Spain, and Mexico as well[citation needed].

In 2006, the company estimated that it hosted more websites than any other company in Germany and the United Kingdom, and that it hosted the seventh-largest number of websites among web hosting companies in the United States.[13][neutrality is disputed] As of 2019, 1&1 Ionos has 14.5% of the UK market (#1)[14] and 24% of the German marketing (#1).[15]

Customer Reviews[edit]

Consumer reviews of the company are generally mixed with several warnings of poor customer service levels.[18]

While having an A+ rating from the Better Business Bureau, they have a low customer rating with over 292 Customer Complaints.[19]. They are rated 7.7/10 by Trustpilot but with 66% rating the company very good but 10% rating it as bad and 4% as poor.[20] ConsumerAffairs rated the company 1/5 through 115 reviews.[21]

Company Information[edit]

The Company's world headquarters is located in Montabaur, Germany. The U.S. headquarters is located in Chesterbrook, Pennsylvania. [22]

References[edit]

  1. ^ "1&1 IONOS Newsroom". 2018-10-29. Retrieved 2018-11-14.
  2. ^ "United Internet FY11 revenue up 9.8%". Telegeography.com. 2012-03-13. Retrieved 2014-07-15.
  3. ^ "1and1.com Site Overview". Alexa Internet. Retrieved 2015-08-10.
  4. ^ "Facts & Figures". 1&1. Archived from the original on 16 May 2011. Retrieved 31 March 2011.
  5. ^ "The nearly 30-year old 1&1 brand offers services globally: Interview with Robert Hoffmann, CEO of 1&1". HostAdvice. March 7, 2016.
  6. ^ "Inside 1&1's Giant Web Hosting Data Center". InformationWeek. 4 October 2008. Archived from the original on 2 January 2013. Retrieved 10 September 2013.
  7. ^ "T-Online International AG History". Funding Universe. Retrieved 10 September 2013.
  8. ^ "Cheap Web Hosting Catalog Entry". Cheap Web Hosting Catalog Entry. Archived from the original on 21 January 2014. Retrieved 10 September 2013.
  9. ^ Paul Trotter (28 April 2010). "1&1 launches Zoho-based Online Office". Network World. Archived from the original on 3 January 2014. Retrieved 20 August 2013.
  10. ^ Liam Eagle (29 March 2010). "Web Host 1&1 and Zoho Partner for Online Office". Web Host Industry Review. Retrieved 20 August 2013.
  11. ^ "1&1 Internet Company Timeline (PDF)" (PDF). 1&1. Archived from the original (PDF) on 28 February 2014. Retrieved 23 February 2014.
  12. ^ https://www.telecompaper.com/news/1and1-rebrands-hosting-business-as-1and1-ionos-after-profitbricks-integration--1266885
  13. ^ "1&1 Internet to open data center in Lenexa". Kansas City Business Journal. 24 August 2006. Retrieved 1 June 2010.
  14. ^ "Web Hosting providers Web Usage Distribution in the United Kingdom". trends.builtwith.com. Retrieved 2019-03-04.
  15. ^ "Web Hosting providers Web Usage Distribution in Germany". trends.builtwith.com. Retrieved 2019-03-04.
  16. ^ "1&1 Launches New Range of Cutting Edge Online Store Packages". 1&1 Internet. 3 March 2014. Archived from the original on 28 April 2014. Retrieved 27 April 2014.
  17. ^ As of March 2015 the monthly reports no longer feature (or detect) .epub or .prc so writers will no longer know what books are being downloaded unless they are ALL in .pdf format.[16]
  18. ^ https://youronlinerevenue.com/is-1and1-a-scam/
  19. ^ https://www.bbb.org/us/pa/chesterbrook/profile/web-hosting/11-ionos-inc-0241-1040770
  20. ^ https://uk.trustpilot.com/review/ionos.com
  21. ^ https://www.consumeraffairs.com/internet/1and1.html
  22. ^ "New '1&1 Community' Website Provides CMS Application Insights and Tips from the Experts". GlobeNewswire. 14 August 2014. Retrieved 25 May 2018.

External links[edit]