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Netsafe

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Netsafe
Formation1998
TypeNonprofit
HeadquartersAuckland, New Zealand
Key people
Brent Carey (CEO)

Colin James (Chairman)
Revenue (FYE 30 June 2022)
NZ$4,419,046[1]
Expenses (FYE 30 June 2022)NZ$4,686,974[1]
Websitenetsafe.org.nz

Netsafe is an online safety non-profit organisation in New Zealand. Netsafe provides online safety support, expertise and education to people in New Zealand. [2] It was founded in 1998, then known as the Internet Safety Group.[3]

The organisation is contracted under the Harmful Digital Communications Act until 2026. It receives $3.87m public funding each year, of which $812,000 is from the Ministry of Education.[4]

History

Netsafe was founded in 1998 by a group of individuals and organisations concerned at the impact that the internet may have on young people, as the Internet Safety Group. It was rebranded to Netsafe in 2008.[3]

In 2017, Netsafe created a back-and-forth email chatbot, called Re:scam, which asks scammers never-ending questions with the intention of wasting the time of scammers, and ultimately reduce their number of victims. It simulates grammatical errors and humour to make it more believable.[5]

On 29 July 2021 Netsafe had a meeting with executives from Facebook, Twitter and TikTok in efforts to design a code of practice for online safety. It was anticipated that the draft be completed by Christmas of the same year.[6]

In May 2022 Brent Carey became CEO.

In 2023, Netsafe's Youth Action Squad created a toolkit providing information about educating people about issues involving sextortion, cyberbullying, privacy, pornography, and problematic gaming behaviours.[7]

In late July 2023, Netsafe launched its campaign on sextortion which is a worsening global issue affecting young people and adults. [8]

In September 2023, Netsafe's helpline won best not-for--profit call centre. [9]

Employment cases

In March 2022, Netsafe was ordered to pay $100,000 in damages to three women for a privacy breach involving a stalker.[10][11][12] That year, a second case involving alleged bullying was settled confidentially.[10]

Harmful Digital Communications Act

The New Zealand Police appointed Netsafe as the approved agency for the Harmful Digital Communications Act. In this position, the agency receives and accesses complaints about harmful communications, investigates complaints, attempts to resolve complaints, forms relationships with foreign and domestic service providers, and provides education and policies on online safety.[3][13] It was announced by Justice Minister Amy Adams on 1 June 2016.[13][14]

References

  1. ^ a b "Annual Report 2021/2022" (PDF). Archived (PDF) from the original on 1 April 2023. Retrieved 7 September 2023.
  2. ^ Netsafe. [We provide online safety support, expertise and education to people in New Zealand. "Our Story"]. Netsafe.org.nz. Retrieved 25 October 2023. {{cite web}}: Check |url= value (help)CS1 maint: url-status (link)
  3. ^ a b c Manhire, Toby (12 July 2022). "Meet the man tasked with making the internet safe". The Spinoff. Archived from the original on 17 August 2023. Retrieved 17 August 2023.
  4. ^ Milne, Jonathan (13 May 2022). "Publicly funded anti-bullying agency Netsafe faces new employment case". Newsroom. Archived from the original on 7 September 2023. Retrieved 23 July 2023.
  5. ^ Winter, Chloe (9 November 2017). "Netsafe launches email chatbot to tackle scammers, aim to lower scam victim numbers". Stuff. Archived from the original on 23 July 2023. Retrieved 23 July 2023.
  6. ^ Keall, Chris (17 August 2023). "Netsafe meets social media execs over online safety code". NZ Herald. Archived from the original on 17 August 2023. Retrieved 17 August 2023.
  7. ^ McCulloch, Gabrielle (30 June 2023). "New toolkit for online bullying and sextortion, created by students for students". Stuff. Archived from the original on 23 July 2023. Retrieved 23 July 2023.
  8. ^ Netsafe (25 July 2023). "Sextortion - Netsafe". netsafe.org.nz. Retrieved 25 October 2023.{{cite web}}: CS1 maint: url-status (link)
  9. ^ Netsafe (September 2023). "CRM Awards". CRM Consulting. Retrieved 25 October 2023.{{cite web}}: CS1 maint: url-status (link)
  10. ^ a b "Mending the net: How new netsafe CEO is cleaning house". The New Zealand Herald. 25 July 2022. ProQuest 2693407899. Archived from the original on 7 September 2023. Retrieved 1 September 2023 – via ProQuest.
  11. ^ Keall, Chris (18 August 2023). "Privacy breach payout is third strike for Netsafe". NZ Herald. Archived from the original on 18 August 2023. Retrieved 18 August 2023.
  12. ^ Knowsley, Alan (9 May 2023). "Netsafe ordered to pay $100,000 for privacy breaches..." Archived from the original on 18 August 2023. Retrieved 18 August 2023.
  13. ^ a b "NetSafe selected to play key role in anti-cyberbullying law | New Zealand Ministry of Justice". www.justice.govt.nz. Archived from the original on 1 March 2021. Retrieved 17 August 2023.
  14. ^ "NetSafe appointed to cyberbullying role". The Beehive. Archived from the original on 17 August 2023. Retrieved 17 August 2023.
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