|Founded||Lodi, California, U.S.
|Founder||Roy W. Allen
|Headquarters||Lexington, Kentucky, U.S.|
Number of locations
|16 countries and territories|
|Kevin Bazner (CEO)|
|Products||Hot dogs, root beer, cheese curds, hamburgers, chicken|
|Parent||A Great American Brand|
|Slogan||All American Food|
|Footnotes / references
A&W Restaurants, Inc., is a chain of fast-food restaurants distinguished by its draft root beer and root beer floats. A&W started opening franchises in California in 1923. The company name was taken from the surname initials of partners Roy W. Allen and Frank Wright. The company became famous in the United States for its "frosty mugs", where the mug would be kept in the freezer prior to being filled with root beer and served to the customer.
Today, it has franchise locations throughout much of the world, serving a typical fast-food menu of hamburgers and French fries, as well as hot dogs. A number of its outlets are drive-in restaurants with carhops. Previously owned by Yum! Brands, the chain was sold to a consortium of A&W franchisees, through A Great American Brand, LLC, in December 2011.
A&W began in June 1919, at 13 Pine Street in Lodi, California, when Roy W. Allen opened his first root beer stand. Two years later, Allen began franchising the drink, arguably the first successful food-franchising operation. His profits came from a small franchise fee and sales. The following year, Allen partnered with Frank Wright to help Wright with the root beer business he had started that year. They branded their product A&W Root Beer.
In 1923, they opened their first drive-in restaurant, in Sacramento, California, creating the nation's first system of franchise roadside restaurants. The chain went international in 1956, when A&W opened in Winnipeg and Montreal, Canada. By 1960, A&W had 2,000 retail stores. A&W Canada has been separately owned and operated from the American company since 1972.
In 1963, the chain opened its first store on Okinawa. Also that year, the first bacon cheeseburger from a chain restaurant was served at one of the A&W locations. In the following years, the chain branched into other foreign markets, including the Philippines and Malaysia.
In 1971, a beverage division began, supplying bottled A&W products to grocery stores. The soft drinks sold under A&W are root beer and cream soda (both original and diet), made by Dr Pepper/Seven Up, Inc.
In the 1970s, A&W had more stores than McDonald's. Oshkosh, Wisconsin franchise manager Jim Brajdic said: "Problems back then, including a lawsuit, franchisee discontent and inconsistencies in the operation, caused the chain to flounder and branches to close."
In 1989, A&W made an agreement with Minnesota-based Carousel Snack Bars to convert that chain's 200 stores (mostly kiosks in shopping malls) to A&W Hot Dogs & More. Some A&W Hot Dogs & More are still operating. In the late 2000s, A&W added franchises with a nostalgic look and modern technology. They have a carhop design with drive-thrus and some have picnic tables.
A&W opened its first outlet in Bangladesh on 15 December 2010. The food served is 100% halal and is very popular with the local youth population, with root beer being the driving force of the large number of sales. A&W Bangladesh serves an "All you can eat offer" during the Muslim holy month of Ramadan and "Boishakhi Bonanza" during the Bengali new year.
Before 2011, A&W (besides Canada), was a Yum! Brands, Inc. company. Most A&W stores that opened in the U.S. in recent years were co-branded with another of Yum!'s chains—Long John Silver's, Pizza Hut, Taco Bell, or Kentucky Fried Chicken.
In January 2011, Yum! Brands announced its intention to sell A&W along with Long John Silver's. Citing poor sales for both divisions, Yum! planned to focus on international expansion for its remaining brands, with particular emphasis on growth in China. In September 2011, Yum! announced that it would sell the chain to A Great American Brand, a consortium of various A&W franchisees in the United States and overseas. The sale was finalized on December 19, 2011, under the leadership of returning CEO Kevin M. Bazner.
A&W's world headquarters are located in Lexington, Kentucky. In October 2013, A&W opened its first new concept restaurant, A&W Burgers Chicken Floats. The new concept focuses on fresh made-to-order food and heavily emphasizes customer service. The menu features burgers made with fresh beef and a choice of toppings, hand-breaded chicken tenders, all beef hot dogs, and several sides.
As of 2013, the chain consisted of more than 1,200 restaurants, 350 of which were international stores in ten countries and territories.
In 1963, A&W introduced four choices of hamburgers and their corresponding Burger Family members: Papa Burger, Mama Burger, Teen Burger, and Baby Burger. Each burger had a wrapper featuring a cartoon image of the corresponding character. Many locations featured fiberglass statues of the family in front of their stores. The Papa Burger consisted of two 1/8-pound beef patties, with two slices of American cheese, lettuce, tomato, onion, pickles, and A&W's proprietary sauce (similar to Thousand Island dressing), on a sesame seed bun. The Mama Burger was the same, only with a single 1/8-pound patty and a plain bun, while the Teen Burger had a single 1/4-pound patty and included slices of bacon (also served on a sesame seed bun). The Baby Burger was made with one 1/8-pound beef patty, ketchup, mustard, and pickles, served on a plain bun.
Rooty, the Great American Root Bear, originated in Canada in 1974 and first appeared in the United States in 1976. Throughout the 1970s, '80s, and '90s, Rooty was the face of A&W, both the bottled drinks and the restaurant chain, on television and print advertising. His presence all but disappeared in the late 1990s, but in 2011, under new ownership, Rooty has come out of retirement. He has since been featured in print ads, on A&W's website, as the voice of their official Twitter account, and in a variety of YouTube and Vine videos. In 2013, Rooty became the first mascot to have an official Linkedin profile, which was quickly shut down as Rooty was not considered "real" by the authorities at Linkedin.
In the 1960s, a character named Chubby Chicken appeared on all Chubby burgers.
In the spring of 2013, A&W introduced its first new product in several years: a six-ounce version of its soft-serve blended dessert treat. Mini Polar Swirls were the first product to be launched on Vine. The following summer, 250 of A&W's restaurants began hand-breading their Chicken Tenders, moving towards higher-quality menu items and expanding their chicken category. In April 2014, the Hand- Breaded Chicken Tender Texas Toast Sandwich was added to the menu as a limited time offering, along with a campaign to create the world's longest branded hashtag. In June 2014, A&W launched two new flavors of its Polar Swirl dessert treat: Sour Patch Kids and Nutter Butter.
- Sloan, Scott (9 December 2011). "A&W returning headquarters to Lexington". Lexington Herald-Leader. Retrieved 20 July 2012.
- A&W Restaurants, Inc. (1 July 2014). "A&W Restaurants Celebrates National Root Beer Float Day On August 6th By... -- LEXINGTON, Ky., July 1, 2014 /PRNewswire/ --". prnewswire.com.
- "A&W History". A&W Restaurants, Inc. Retrieved 21 July 2012.
- "It's Final! Franchisees Buy Out Franchisor A&W". Blue Maumau. 23 December 2011. Retrieved 20 July 2012.
- "Where the Songs Linger, but the Tune Is Different", by Martain Flacker, New York Times, 20 February 2012
- Wallenfang, Maureen (24 September 2008). "A&W chain banks on state for its rebirth". Appleton (Wis.) Post-Crescent. pp. A–10.
- Peter & Annette Knight (2009). "A&W Root Beer - Our History". awrootbeer.com. Retrieved 8 November 2013.
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- "A & W: All American Food". hottdhaka.com. Retrieved 27 November 2011.
- Patton, Leslie (22 September 2011). "Yum Sells A&W, Long John Silver's Chains to Focus on Expansion in China". Bloomberg. Retrieved 20 July 2012.
- "A&W Burger Family". agilitynut.com. 2014. Retrieved 17 June 2014.
- 'Blondie,' 'Dagwood' to pitch for A&W, Advertising Age March 4, 1998 http://adage.com/article/news/blondie-dagwood-pitch-a-w/22562/
- Corr, Amy (29 April 2013). "A&W Restaurant's Social Media Moves: Locked Out Of LinkedIn, Rebounds With Vine". MediaPost Publications. Retrieved 17 June 2014.
- Newmann, Andrew Adam (22 April 2014). "With a Mouthful, A&W Hopes to Draw Baby Boomers' Offspring". New York Times.
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