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Healthcare Solutions, Inc.
S&P 400 Component
IndustryInformation Technology
Founded1982 (as Medic Computer Systems)
1986 (as Allscripts)
Key people
Paul M. Black (CEO)
Products[1]Analytics and Insights
[2]Care Coordination
[5]Patient Engagement
RevenueIncrease US$1.81 Billion (FY 2017) [6]
Increase US$59.8 Million (FY 2016) [6]
Decrease US$-25.7 Million (FY 2016) [6]
Total assetsIncrease US$3.832 Billion (FY 2016) [6]
Total equityDecrease US$1.232 Billion (FY 2016') [6]
Number of employees
7,500 (2016)[6]

Allscripts Healthcare Solutions, Inc. (NASDAQMDRX) is a publicly traded American company that provides physician practices, hospitals, and other healthcare providers with practice management and electronic health record technology. Allscripts also provides solutions[buzzword] for patient engagement and care coordination, as well as financial and analytics technology. The company has more than 180,000 physician users and has solutions[buzzword] in 2,700 hospitals and 13,000 extended care organizations.[7]

Allscripts was founded in 1986 and is headquartered in Chicago, Illinois. An additional key operations office is located in Raleigh, North Carolina.[8]

In 2008, Allscripts merged with the healthcare systems operations of its rival, Misys.[citation needed] In 2010, Allscripts-Misys merged with another major healthcare information technology competitor, Eclipsys. In March 2013, Allscripts acquired dbMotion, Ltd., a supplier of community health solutions[buzzword] and Jardogs LLC, a patient engagement solution[buzzword] provider, both privately held.[9]

MyWay complications[edit]

In October 2012, Allscripts announced plans to discontinue their small practice software, MyWay. The solution[buzzword] fell short of meeting federal requirements for EHR incentives and some practices experienced issues after implementing the software. Allscripts offered a free upgrade to their Professional Suites platform as well as training for the new platform.[10][11]

In December 2012, four physician practices brought about a class-action suit against Allscripts due to selling the "buggy" MyWay EHR and later discontinuing it. It is believed to be a first-of-its-kind case. The parties reached a joint settlement agreement that received final approval from the trial court judge.[12][13] With this first lawsuit of this nature it has become a reference for future cases in this industry.[14]

Eclipsys merger[edit]

Allscripts and Eclipsys merged in June 2010 to form one company, creating the industry's largest network of clients on one product platform, resulting in a single patient record.[15]

Allscripts is set to pay nearly $9.75 million to the proposed class to settle claims of securities fraud, after the company allegedly overstated its ability to integrate its Microsoft.NET and SQL Server with those of Eclipsys following their $1.3 billion merger.[16]

Ransomware attack[edit]

On Jan 18, 2018, Allscripts was hit with a ransomware attack. This caused a massive outage which lasted nearly a week and affected clients all over the globe. The attack was a new strain of a known bug, SamSam.[17] Since then, clients have filed a class action lawsuit alleging Allscripts should have taken better steps to protect their data.[18]

Personal health record[edit]

FollowMyHealth[19] is Allscripts' cloud- and Web-based electronic health record (EHR) and personal health record (PHR) offering.[20][21][22] The software is a Universal health record that allows patients to access their files, as long as the user's medical center uses FollowMyHealth Software.[23] FollowMyHealth is compatible with multiple platforms (e.g., the Linux, Mac, and Windows operating systems), and its mobile app can run on Android and iOS devices.[24]


  1. ^ "Analytics and Insights". Allscripts.
  2. ^ "Care Coordination". Allscripts.
  3. ^ "Clinical Products". Allscripts.
  4. ^ "Financial Products". Allscripts.
  5. ^ "Patient Engagement". Allscripts.
  6. ^ a b c d e f "Allscripts Healthcare Solutions (MDRX) Income Statement".
  7. ^ "About Us". Allscripts. 2015-02-08.
  8. ^ "Stories". 2008. Retrieved 2019-06-02.
  9. ^ "Allscripts announces strategic acquisitions of dbMotion and Jardogs".
  10. ^ "Allscripts MyWay EHR Transitions To Professional Suite". Retrieved 2016-05-02.
  11. ^ "Allscripts to Discontinue MyWay EHR". EMR Thoughts. 2012-10-05. Retrieved 2016-05-02.
  12. ^ "Doctors Who Sued EHR Company Win First Round". Medscape.
  13. ^ "Allscripts Guilty of Deception in EHR Certification, Sales Fight". EHRIntelligence. Retrieved 2016-05-02.
  14. ^ "Allscripts Lawsuit Serves As Warning To Physicians". Retrieved 2016-05-02.
  15. ^ "Allscripts, Eclipsys to Merge in $1.3 billion deal". Retrieved 2016-05-02.
  16. ^ "How Allscripts ended up with an $9.75M class action settlement". Healthcare Dive. Retrieved 2016-05-02.
  17. ^ "Allscripts Ransomware Update: Outages Expected through Monday". Healthcare Informatics Magazine. Retrieved 2018-12-02.
  18. ^ "Allscripts sued over ransomware attack, accused of 'wanton' disregard". Healthcare IT News. 2018-01-26. Retrieved 2018-12-02.
  19. ^ "FollowMyHealth". Allscripts.
  20. ^ "FollowMyHealth 2019 Review (Let our Medical, EMR & EHR Software Experts help you find the right Software for your Business!)". ITQlick. March 25, 2019. Retrieved August 11, 2019.
  21. ^ Foley, Mary Jo for All About Microsoft (April 5, 2019). "Microsoft is closing its HealthVault patient-records service on November 20". ZDNet.CS1 maint: uses authors parameter (link) "Microsoft is suggesting users who want to transfer or export their data to another personal health record provider contact Get Real Health (U.S. and international customers) and/or FollowMyHealth (U.S. customers only)."
  22. ^ Thorp-Lancaster, Dan (5 April 2019). "DOWN IT GOES: Microsoft HealthVault service shutting down on November 20. Any data left in HealthVault accounts will be deleted on November 20". WindowsCentral.
  23. ^ "FollowMyHealth 2019 Review (Let our Medical, EMR & EHR Software Experts help you find the right Software for your Business!)". ITQlick. March 25, 2019. Retrieved August 11, 2019.
  24. ^ "FollowMyHealth 2019 Review (Let our Medical, EMR & EHR Software Experts help you find the right Software for your Business!)". ITQlick. March 25, 2019. Retrieved August 11, 2019.

External links[edit]