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Healthcare Solutions, Inc.
Traded as
IndustryInformation Technology
Founded1982 (as Medic Computer Systems)
1986 (as Allscripts)
Key people
Paul M. Black (CEO)
ProductsAnalytics and Insights[1]

Care Coordination[2]

Patient Engagement[5]
RevenueIncrease US$1.81 billion (FY 2017)[6]
Increase US$59.8 million (FY 2016)[6]
Decrease US$−25.7 million (FY 2016)[6]
Total assetsIncrease US$3.832 billion (FY 2016)[6]
Total equityDecrease US$1.232 billion (FY 2016)[6]
Number of employees
7,500 (2016)[6]

Allscripts Healthcare Solutions, Inc. is a publicly traded American company that provides physician practices, hospitals, and other healthcare providers with practice management and electronic health record technology. Allscripts also provides products for patient engagement and care coordination, as well as financial and analytics technology. The company has more than 180,000 physician users and has products in 2,700 hospitals and 13,000 extended care organizations.[7]


Allscripts was founded in 1981 and is headquartered in Chicago, Illinois.[8] An additional key operations office is located in Raleigh, North Carolina.[8]

In 2008, Allscripts merged with the healthcare systems operations of its rival, Misys.[8] In 2010, Allscripts-Misys merged with another healthcare information technology competitor, Eclipsys, in a $1.3 billion deal.[9]

In October 2012, Allscripts announced plans to discontinue their small practice software, MyWay.[10] The software didn't meet federal requirements for EHR incentives and some practices experienced issues after implementing the software.[10] Allscripts offered a free upgrade to their Professional Suites platform as well as training for the new platform.[11][12]

In December 2012, four physician practices brought a class-action suit against Allscripts due to selling the "buggy" MyWay EHR and later discontinuing it.[13] It was believed to be a first-of-its-kind case.[13] The parties reached a joint settlement agreement that received final approval from the trial court judge.[14][15] With this first lawsuit of this nature it has become a reference for future cases in this industry.[16]

In March 2013, Allscripts acquired dbMotion, Ltd., a developer of system interfaces and data analytics tools and Jardogs LLC, a developer of a personal health record.[17]

In February 2020, Allscripts Sunrise™ was named as 2020 Best in KLAS - Global Acute Care EMR by KLAS Research.[18] Also in February 2020, Allscripts and Manorama Infosolutions partnered to deliver a Health Information Exchange and population health management services in India and other emerging markets.[19]

In August 2020, Allscripts formed a partnership with Israel's Sheba Medical Center.[20]

Eclipsys merger[edit]

Allscripts and Eclipsys merged in June 2010 to form one company, creating the industry's largest network of clients on one product platform, resulting in a single patient record.[21]

Allscripts is set to pay nearly $9.75 million to the proposed class to settle claims of securities fraud, after the company allegedly overstated its ability to integrate its Microsoft.NET and SQL Server with those of Eclipsys following their $1.3 billion merger.[22]

Practice Fusion Acquisition and Legal Issues[edit]

In 2018, Allscripts acquired Practice Fusion, a San Francisco-based electronic health records company.[23] The acquisition was intended to expand Allscripts' business with independent physicians.

In 2019, Practice Fusion, then owned by Allscripts, agreed to settle with the Department of Justice over "potential issues with the EHR vendor’s health IT certification and Practice Fusion’s compliance with the Anti-Kickback Statute and HIPAA."[24] As part of the settlement, Practice Fusion paid $145 million dollars.

In 2020, the Department of Justice released a press release detailing the $145 million settlement. In the press release, U.S. Attorney for the District of Vermont Christina E. Nolan stated:

“Practice Fusion’s conduct is abhorrent. During the height of the opioid crisis, the company took a million-dollar kickback to allow an opioid company to inject itself in the sacred doctor-patient relationship so that it could peddle even more of its highly addictive and dangerous opioids."

Allscripts chief administrative officer Brian Farley said that Practice Fusion's behavior had known to Allscripts prior to Allscripts purchase of Practice Fusion.[25] Farley also noted that Allscripts was working to help combat the opioid epidemic.

Ransomware attack[edit]

On Jan 18, 2018, Allscripts was hit with a ransomware attack. This caused a massive outage which lasted nearly a week and affected clients all over the globe. The attack was a new strain of a known bug, SamSam.[26] Since then, clients have filed a class action lawsuit alleging Allscripts should have taken better steps to protect their data.[27]

Personal health record[edit]

FollowMyHealth[28] is Allscripts' cloud- and Web-based electronic health record (EHR) and personal health record (PHR) offering.[29][30][31] The software is a Universal health record that allows patients to access their files, as long as the user's medical center uses FollowMyHealth Software.[32] FollowMyHealth is compatible with multiple platforms (e.g., the Linux, Mac, and Windows operating systems), and its mobile app can run on Android and iOS devices.[33]


In 2019, Allscripts acquired ZappRx, a Boston, MA-based prescription drug start-up company, which provides a secure online platform used by patients, physicians, and pharmacists for the management of specialty medications.[34][35] ZappRx was founded in 2012 by Zoe Barry, and works with pharmaceutical companies to help fast-track the prescription process for patients affected by severe or life-threatening diseases who need access to specialty drugs.[36][37][38][39][40]

ZappRx has raised $42M in funding. In 2017, Qiming US Healthcare Fund, a venture capital firm based in Seattle that is part of a broader family of Qiming Venture Partners led the company's Series B round of funding. This round included participation from SR One, who led ZappRx's Series A round in 2014, and GV (formerly Google Ventures).[41][42]


  1. ^ "Analytics and Insights". Allscripts.[permanent dead link]
  2. ^ "Care Coordination". Allscripts. Archived from the original on 2015-02-09. Retrieved 2015-02-09.
  3. ^ "Clinical Products". Allscripts.
  4. ^ "Financial Products". Allscripts. Archived from the original on 2015-02-09. Retrieved 2015-02-09.
  5. ^ "Patient Engagement". Allscripts. Archived from the original on 2015-02-09. Retrieved 2015-02-09.
  6. ^ a b c d e f "Allscripts Healthcare Solutions (MDRX) Income Statement".
  7. ^ "About Us". Allscripts. 2015-02-08.
  8. ^ a b c Coletta, Chris (20 October 2008). "Allscripts' CEO: HQ could end up in Triangle". Triangle Business Journal. Retrieved 2019-06-02.
  9. ^ Krauskopf, Paul Sandle, Lewis (2010-06-09). "Allscripts to buy rival Eclipsys for $1.3 billion". Reuters. Retrieved 2020-09-18.
  10. ^ a b Lynn, John (2012-10-05). "Allscripts to Discontinue MyWay EHR". Healthcare IT Today. Retrieved 2020-09-18.
  11. ^ "Allscripts MyWay EHR Transitions To Professional Suite". md buyline. Archived from the original on 2016-04-04. Retrieved 2016-05-02.
  12. ^ "Allscripts to Discontinue MyWay EHR". EMR Thoughts. 2012-10-05. Retrieved 2016-05-02.
  13. ^ a b Collins, Jack. "Doctors Who Sued EHR Company Win First Round | Comprehensive Cancer Settings". Retrieved 2020-09-18.
  14. ^ "Doctors Who Sued EHR Company Win First Round". Medscape.
  15. ^ "Allscripts Guilty of Deception in EHR Certification, Sales Fight". EHRIntelligence. Retrieved 2016-05-02.
  16. ^ "Allscripts Lawsuit Serves As Warning To Physicians". Retrieved 2016-05-02.
  17. ^ "Allscripts acquires dbMotion, Jardogs". Modern Healthcare. 2013-03-05. Retrieved 2020-09-18.
  18. ^ "Allscripts Sunrise™ Wins Best in KLAS Award". Bloomberg. 2020-02-06. Retrieved 2020-03-18.
  19. ^ Drees, Jackie (18 February 2020). "Allscripts rolls out integrated population health, HIE management system in India". Beckers Hospital Review. Retrieved 2020-09-18.
  20. ^ "Allscripts and Sheba Medical Center Launch Partnership to Further Healthcare Innovation". Valdosta Daily Times. Retrieved 2020-09-04.
  21. ^ "Allscripts, Eclipsys to Merge in $1.3 billion deal". Retrieved 2016-05-02.
  22. ^ "How Allscripts ended up with an $9.75M class action settlement". Healthcare Dive. Retrieved 2016-05-02.
  23. ^ "Allscripts buys Practice Fusion for $100 million". Healthcare IT News. 2018-01-08. Retrieved 2020-01-30.
  24. ^ EHRIntelligence (2019-08-09). "Allscripts Pays $145M to Settle Charges Against Practice Fusion EHR". EHRIntelligence. Retrieved 2020-01-30.
  25. ^ Farr, Christina (2020-01-28). "Silicon Valley health-tech start-up took kickbacks to push doctors to prescribe opioids, DOJ finds". CNBC. Retrieved 2020-01-30.
  26. ^ "Allscripts Ransomware Update: Outages Expected through Monday". Healthcare Informatics Magazine. Retrieved 2018-12-02.
  27. ^ "Allscripts sued over ransomware attack, accused of 'wanton' disregard". Healthcare IT News. 2018-01-26. Retrieved 2018-12-02.
  28. ^ "FollowMyHealth". Allscripts.
  29. ^ "FollowMyHealth 2019 Review (Let our Medical, EMR & EHR Software Experts help you find the right Software for your Business!)". ITQlick. March 25, 2019. Retrieved August 11, 2019.
  30. ^ Foley, Mary (April 5, 2019). "Microsoft is closing its HealthVault patient-records service on November 20". ZDNet. "Microsoft is suggesting users who want to transfer or export their data to another personal health record provider contact Get Real Health (U.S. and international customers) and/or FollowMyHealth (U.S. customers only)."
  31. ^ Thorp-Lancaster, Dan (5 April 2019). "DOWN IT GOES: Microsoft HealthVault service shutting down on November 20. Any data left in HealthVault accounts will be deleted on November 20". WindowsCentral.
  32. ^ "FollowMyHealth 2019 Review (Let our Medical, EMR & EHR Software Experts help you find the right Software for your Business!)". ITQlick. March 25, 2019. Retrieved August 11, 2019.
  33. ^ "FollowMyHealth 2019 Review (Let our Medical, EMR & EHR Software Experts help you find the right Software for your Business!)". ITQlick. March 25, 2019. Retrieved August 11, 2019.
  34. ^ Farr, Christina (2019-06-13). "Allscripts is buying ZappRx, a prescription drug start-up". CNBC. Retrieved 2020-07-06.
  35. ^ Fenn, Donna (22 April 2015). "Tackling Health Care Inefficiency, One Prescription at a Time". Inc. Magazine. Retrieved 26 April 2015.
  36. ^ Keohane, Dennis (6 January 2014). "2014 is Going to Be a Big Year For...Zoë Barry and ZappRx". Venture Fizz. Retrieved 26 April 2015.
  37. ^ Fidler, Ben (2 April 2015). "ZappRx Nabs $5.6M, Inks Zafgen Deal to E-Prescribe Obesity Meds". Xconomy. Retrieved 26 April 2015.
  38. ^ Keohane, Dennis (2 April 2015). "With access to a wealth of drug data, ZappRx and MediSafe bring together Big Pharma and Big Data' Views". PandoDaily. Retrieved 26 April 2015.
  39. ^ Castellanos, Sarah (2 April 2015). "ZappRx snaps up ex-Googlers and gets $5.6M investment'". Boston Business Journal. Retrieved 26 April 2015.
  40. ^ Hay, Timothy (9 September 2013). "Drug Prescriptions Get A Mobile Update". Wall Street Journal. Retrieved 26 April 2015.
  41. ^ Buhr, Sarah (2 April 2015). "ZappRx Raises $5.6 Million In Series A Funding To Expand The Company'". Techcrunch. Retrieved 26 April 2015.
  42. ^ Farrr, Chrissy (31 January 2015). "ZappRx lands $1M more to manage specialty prescriptions on mobile". VentureBeat. Retrieved 26 April 2015.

External links[edit]