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Founded Aurec Information & Directory Systems (today known as Amdocs), Israel (1982)[1]
Founder Morris Kahn, Boaz Dotan
Key people
  • Eli Gelman (President & CEO)
  • Tamar Rapaport-Dagim (Sr. Vice President & CFO)
Revenue IncreaseUS$3.7 billion (FY 2016)[2]
IncreaseUS$483 million (FY 2016)[2]
IncreaseUS$409 million (FY 2016)[2]
Number of employees
25,000 +

Amdocs is a software and services provider to more than 300 communications, cable, entertainment and media service providers in more than 90 countries. Its offerings span the customer lifecycle and deliver a comprehensive set of digital capabilities. Offerings include business support systems (BSS), operational support systems (OSS), open network solutions, internet of things, end-to-end carrier-grade big data analytics and others.

The company also offers customer multiplay digital experience and enterprise business growth solutions, mobile financial services to both service providers and financial institutions, solutions for midsized communications businesses and mobile virtual network enablers/mobile virtual network operators and cross vertical digital enterprises, as well as entertainment and media products and services for media publishers, TV networks, video streaming providers, ad agencies and advertising service providers, including directory publishers.

Amdocs maintains offices on six continents with support and development centers located worldwide, including Brazil, Canada, Cyprus, India, Ireland, Israel, Mexico, the Philippines, the United Kingdom, and the US.[3]


The company was founded in 1982 as an offshoot of Golden Pages, the Israeli phone directory company, which was owned by the Aurec Group headed by Morris Kahn.[4] Together with others at Golden Pages, Kahn developed a billing software program for phone directory companies and with Boaz Dotan established a company called Aurec Information & Directory Systems to market this product.[5][6] In 1985, Southwestern Bell Corporation acquired a 50 percent ownership share of Aurec Information, and its name was changed to Amdocs. Within two years, the Aurec Group sold off all its holdings in Amdocs for almost US$1 billion.[5]

Between 1990 and 1995 Amdocs took its initial diversification steps, expanding first into the wireline telephone arena and then the mobile space. Over the years, Amdocs has continued to expand its product and services offerings, both organically and through a series of acquisitions, including ITDS, Clarify, DST INNOVIS, Cramer, Actix, Celcite, Utiba, Comverse BSS assets, Vindicia, Brite:Bill and Pontis. The company went public on the New York Stock Exchange in June 1998, moving to the NASDAQ Global Select Market in 2014.[5]

CEO Timeline

  • In 1982, Boaz Dotan became Amdocs' first President and CEO
  • In 1995, Avi Naor replaced Boaz Dotan as President and CEO of Amdocs
  • In 2002, Dov Baharav replaced Avi Naor as Amdocs' President and CEO.[7]
  • In November 2010, Eli Gelman replaced Dov Baharav as Amdocs' President and CEO.[8]


  • On 6 April 2000, Amdocs acquired all the outstanding stock and options of Solect Technology Group, a developer of billing and administrative software for Internet service providers and wireless telephone service carriers.[9]
  • In October 2001, Amdocs purchased the Clarify CRM system from Nortel Networks.[10]
  • On 19 February 2004, Amdocs purchased XACCT, a provider of mediation software to Communications Services Providers, for $29.5 Million.[11]
  • In July 2005, Amdocs purchased DST Innovis from DST Systems, a vendor providing end-to-end customer care and billing for broadband, cable, and satellite operators.[12]
  • In April 2006, Amdocs purchased Qpass,[13] a Seattle-based company with an Austrian subsidiary that provides "solutions" for the marketing and merchandising of digital goods and services. The acquisition cost Amdocs a reported US $275 million.
  • In May 2006, Amdocs purchased Stibo Graphic Software,[14] a Danish software company previously owned by The Stibo Group.
  • In August 2006, Amdocs purchased Cramer Systems, a Bath, UK based company that provides OSS (Operations Support Systems) "solutions" to telecom operators. The acquisition was reported at US $375 million. This allowed Amdocs to become one of very few companies claiming to offer a complete BSS/OSS product suite. Cramer Systems, combined with existing Amdocs OSS software groups, is now the OSS Division.[15]
  • In November 2006, Amdocs purchased Moria, a small Canadian software firm, known[citation needed] for its innovation in the field of account billing services.
  • In January 2007, Amdocs purchased SigValue Technologies, an Israel-based vendor of prepaid billing systems for mobile operators based in low cost markets, which have been growing rapidly.[16]
  • In April 2008, Amdocs purchased JacobsRimell, the UK based provider of "user-centric service fulfillment solutions"[17] in cable IP provisioning.[18] The APS (Adapative Provisioning System) product will be part of Amdocs OSS product offerings.[19]
  • In November 2008, Amdocs acquired ChangingWorlds of Ireland.[20]
  • In October 2009, Amdocs acquired jNetX based in Russia.[21]
  • In March 2010, Amdocs acquired MX Telecom, a leading mobile payments and messaging aggregator,[22] for at US $104 million in cash, net of debt and cash. MX Telecom will be part of Amdocs' OpenMarket business to provide a hosted platform to extend mobile payments and messaging capabilities.[23]
  • In June 2010, Amdocs acquired the French company Streamezzo (, a leading provider of an SDK and a run-time for portable rich application development and execution across multi-models, multi-OS mobile terminals.[24]
  • In June 2011, Amdocs approved the take over of Canadian firm Bridgewater Systems for US $215 million. The deal offered a 30% premium on the Value Bridgewater's stock before the deal was announced.[25]
  • In 2012 the Amdocs entered the market of Latin America, through a new Centre For Development and Operations in Brazil, in the city of São Carlos.
  • In 2013, Amdocs acquired Actix and Celcite, and entered the Network Optimization Services market. In January 2014, Amdocs announced a number of customer wins for mobile network optimization capabilities resulting from its recent acquisitions.[26]
  • In 2015, Amdocs acquired Comverse's billing business for US $272 million.[27]
  • In 2016, Amdocs acquired cVidya, a developer of big data analytics solutions to communications and digital service providers, including Revenue Assurance, Fraud Management, Marketing Analytics and Data Monetization solutions.[28]
  • On 14 September 2016, Amdocs acquired Vindicia, Brite:Bill, Pontis.


  1. ^ "Amdocs Website". Retrieved 26 January 2013. 
  2. ^ a b c "Amdocs Investors Relations - Investor Relations Home". Retrieved 26 January 2013. 
  3. ^ AMDOCS LTD (DOX) 20-F Form Annual Report 2009, retrieved 7 November 2009 
  4. ^ "#937 Morris Kahn". 12 February 2010. Retrieved 26 January 2013. 
  5. ^ a b c Georgi, Anat; Grimland, Guy (9 May 2011). "Confessions of a 'start-up junkie'". Haaretz. Retrieved 12 May 2011. 
  6. ^ "AIG's Joint Venture Insurance Company In Israel Receives License To Market Life Insurance". 9 June 1999. [permanent dead link]
  7. ^ "Dov Baharav to Succeed Avi Naor as President and CEO of Amdocs Management Limited - Eff. Oct 1, 2002; Naor to Become Vice Chairman of the Board", Business Wire, 13 March 2002 
  8. ^ "Amdocs Announces Eli Gelman to Succeed Dov Baharav as President and CEO in Early Calendar 2011", PR Newswire, 6 September 2010 
  9. ^ "Amdocs Buys Solect for 1 Billion in Stock". 2000-04-01. Retrieved 2013-01-26. 
  10. ^ "Amdocs purchased Clarify from Nortel Networks". Retrieved 2013-01-26. 
  11. ^ "Amdocs Limited Completes Acquisition of XACCT Technologies". Retrieved 2013-01-26. 
  12. ^ "Amdocs purchased DST Innovis from DST Systems". Retrieved 2013-01-26. 
  13. ^ "Amdocs Acquires Qpass for $275 Million". 18 April 2006. Archived from the original on 6 February 2009. Retrieved 14 September 2016. 
  14. ^ "Amdocs Acquires Stibo Graphic Software". 
  15. ^ "Amdocs announces completion of acquisition Cramer". 2006. Archived from the original on 2 January 2010. 
  16. ^ "Amdocs to Acquire SigValue Technologies", OSS News Review, 3 January 2007, retrieved 2009-11-04 
  17. ^ Baumgartner, Jeff, "Amdocs Provisions $45M for JacobsRimell", Cable Digital News, retrieved 2008-04-08 
  18. ^ "Cable IT: JacobsRimell", Cable 360 Net, 1 January 2006, retrieved 2010-03-27 
  19. ^ Amdocs APSDP Solutions Overview (PDF), 2008, retrieved 2010-03-27 [permanent dead link]
  20. ^ "Amdocs Completes Acquisition of ChangingWorlds". 12 November 2008. Archived from the original on 20 December 2008. Retrieved 1 January 2009. 
  21. ^ "Amdocs Acquires jNetX, A Leading Provider in the Service Delivery Platform (SDP) Market". Reuters. 27 October 2009. 
  22. ^ "Amdocs acquires MX Telecom to expand its Openmarket Business". Amdocs Press Releases. 23 March 2010. Archived from the original on 26 March 2010. Retrieved 2010-03-27. 
  23. ^ "Amdocs Acquires MX Telecom Mobile Payments and Messaging Aggregator", OSS News Review, 23 March 2010, archived from the original on 27 March 2010, retrieved 2010-03-27 
  24. ^ "Streamezzo was acquired by Amdocs". 27 May 2010. Archived from the original on 31 May 2010. 
  25. ^ "Amdocs to Acquire Bridgewater Systems". 19 June 2011. Archived from the original on 5 October 2012. 
  26. ^ "Amdocs Announces Customer Sales Momentum for Mobile Network Optimization". 31 January 2014. 
  27. ^ Zarhovich, Omri (29 April 2015). "Amdocs is Acquiring Comverse's Billing Activities for 272 Million Dollars". TheMarker (in Hebrew). Retrieved 6 June 2016. 
  28. ^ Amdocs Completes Purchase of cVidya

External links[edit]

Media related to Amdocs at Wikimedia Commons