Amdocs

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Amdocs Limited
TypePublic company
IndustrySoftware
PredecessorAurec Information & Directory Systems
Founded1982; 40 years ago (1982) in Israel[1]
Founders
Headquarters
Key people
RevenueIncrease US$4.1 billion (2019)[2]
Increase US$479 million (2019)[2]
Total assetsDecrease US$5.29 billion (2019)[2]
Number of employees
29,000
Websiteamdocs.com

Amdocs (Hebrew: אמדוקס) is a multinational corporation that was founded in Israel and currently headquartered in Chesterfield, Missouri, with support and development centers located worldwide. The company specializes in software and services for communications, media and financial services providers and digital enterprises.

History[edit]

The company was founded in 1982 in Israel as an offshoot of Golden Pages, the Israeli phone directory company, which was owned by the Aurec Group headed by Morris Kahn.[3] In 1982, Boaz Dotan became Amdocs' first President and CEO. Together with others at Golden Pages, Kahn developed a billing software program for phone directory companies and with Boaz Dotan established a company called Aurec Information & Directory Systems to market this product.[4][5]

In 1985, Southwestern Bell Corporation acquired a 50 percent ownership share of Aurec Information & Directory Systems, and its name was changed to Amdocs. Within two years, the Aurec Group sold off all its holdings in Amdocs for almost US$1 billion.[4]

Between 1990 and 1995 Amdocs took its initial diversification steps, expanding first into the wireline telephony arena and then the mobile space.[6] Over the years, Amdocs has continued to expand its product and services offerings. In 1995, Avi Naor replaced Boaz Dotan as president and CEO of Amdocs.

The company went public on the New York Stock Exchange in June 1998, moving to the NASDAQ Global Select Market in 2014.[4]

Amdocs entered the managed services space in 1999 with the acquisition of ITDS.[7]

Amdocs acquired software firm Clarify in 2001 for $200 million.[8] In 2002, Dov Baharav replaced Avi Naor as Amdocs' President and CEO.[9]

In 2005, Amdocs acquired billing and CRM provider DST Innovis for $238 million.[10] In 2006, Amdocs acquired Cramer Systems.[11]

Amdocs acquired Israeli startup SigValue in 2007 for $85 million.[12] In 2008, Amdocs acquired Irish software company Changing Worlds for $60 million.[13]

In November 2010, Eli Gelman replaced Dov Baharav as Amdocs' President and CEO.[14] Also in 2010, Amdocs acquired MX Telecom for $104 million.[15]

In 2011, Amdocs acquired Bridgewater Systems.[16] The company acquired Celcite in 2013 for $129 million.[17] Also in 2013, Amdocs acquired Actix.[18]

In 2015, Amdocs acquired a majority of Comverse BSS for $272 million.[19]

In 2016,[20] a subsidiary of Amdocs was created, named "Vector Creations Limited", which employed the team working on the Matrix protocol and software.[21] Funding by Amdocs was announced to be cut in July 2017, leading to the Matrix core team creating their own UK-based company, "New Vector Limited".[22]

In September 2016, Amdocs acquired Silicon Valley based Vindicia,[23] Tel Aviv-based company Pontis,[24] and Irish software company Brite:Bill.[25]

In late 2017, Amdocs acquired Kenzan Media.[26] In 2018, Amdocs acquired projekt202.[27]

In 2018, Amdocs acquired Vubiquity for $224 million.[28] Following the acquisition, former Vubiquity CEO Darcy Antonellis became head of Amdocs Media Division.[28] Also in 2018, Amdocs acquired Canadian company UXP Systems.[29]

In October 2018, Shuky Sheffer replaced Eli Gelman as Amdocs' President and CEO.

In January 2020, Amdocs donated resources including food packs to Globe Telecom as part of aid operations for Filipino communities affected by the eruption of Taal volcano.[30] These donations came as part of Amdocs Corporate Social Responsibility program.[30]

In July 2020, Amdocs acquired Openet Telecom Inc., a provider of 5G charging, policy and cloud technologies.[31]

On 5 August 2020, Amdocs reported that Orange Liberia has collaborated with Amdocs to update its end-to-end digital enabling infrastructure.[32]

On 8 March 2021, Amdocs Media’s Vindicia and Vimeo extended long-term engagement to enable Vimeo’s global SaaS video platform.[33]

In 2021, Vibiquity announced it renewed its agreement with izzi, a cable tv operator in Mexico.[34]

In May 2022, Amdocs announced it has acquired the UK-headquartered SaaS-based cloud network and service assurance solutions for communications service providers, MYCOM OSI for US$188 million.[35]

Controversy[edit]

Amdocs' broad access to U.S. telephone transaction records has raised counterintelligence concerns in the U.S. government about the vulnerability of this information to exploitation by Israeli spies.[36][37]

In early 2000, federal agencies conducted a counterintelligence investigation to determine if Amdocs was being used by Israel to eavesdrop on U.S. government communications. The investigation found no evidence of such activity.[38]

During the 2022 Russian invasion of Ukraine, Amdocs refused to join the international community and withdraw from the Russian market. Research from Yale University published on March 28, 2022 identifying how companies were reacting to Russia's invasion identified Amdocs in the worst category of "Digging in", meaning Defying Demands for Exit: companies defying demands for exit/reduction of activities.[39]

See also[edit]

References[edit]

  1. ^ "Amdocs Website". Amdocs.com. Retrieved 26 January 2013.
  2. ^ a b c "Amdocs Limited (DOX)". Yahoo Finance. Yahoo. Retrieved 29 April 2020.
  3. ^ "#937 Morris Kahn". Forbes.com. 12 February 2010. Retrieved 26 January 2013.
  4. ^ a b c Georgi, Anat; Grimland, Guy (9 May 2011). "Confessions of a 'start-up junkie'". Haaretz. Retrieved 26 January 2022.
  5. ^ "AIG's Joint Venture Insurance Company In Israel Receives License To Market Life Insurance". 9 June 1999.[permanent dead link]
  6. ^ "Amdocs Ltd.". International Directory of Company Histories, Vol. 47. St. James Press. 2002.
  7. ^ Gregson, Reily (13 September 1999). "AMDOCS TO BUY ITDS". RCR Wireless. RCR Wireless. Retrieved 29 April 2020.
  8. ^ "Nortel sells Clarify for $200 million US to Amdocs". CBC. CBC. 2 October 2001. Retrieved 29 April 2020.
  9. ^ "Dov Baharav to Succeed Avi Naor as President and CEO of Amdocs Management Limited - Eff. Oct 1, 2002; Naor to Become Vice Chairman of the Board", Business Wire, 13 March 2002
  10. ^ "DST Innovis sells for $238 million". Biz Journals. Biz Journals. 5 July 2005. Retrieved 29 April 2020.
  11. ^ Willing, Nicole (19 July 2006). "Amdocs Snaps Up Cramer". Light Reading. Light Reading. Retrieved 29 April 2020.
  12. ^ "Amdocs to buy Israel's SigValue for $85 mln-report". Reuters. Reuters. 21 January 2007. Retrieved 29 April 2020.
  13. ^ Collins, John (6 November 2008). "Amdocs acquires Irish software firm for €46.2m". The Irish Times. The Irish Times. Retrieved 29 April 2020.
  14. ^ Baumer, Lilach (8 January 2018). "Amdocs CEO Eli Gelman to Step Down Effective October 2018". Calcalist. Calcalist. Retrieved 29 April 2020.
  15. ^ "Amdocs acquires MX Telecom, a mobile payment provider". Mobile World Live. Mobile World Live. 24 March 2010. Retrieved 29 April 2020.
  16. ^ Feldman, Amy (21 March 2019). "Dirty Work For Robots: How Two Young Immigrant Entrepreneurs Created Oven-Sized Roombas To Chase A $5B Opportunity". Forbes. Retrieved 2 July 2020.
  17. ^ "Amdocs acquires Celcite for $129m". Globes. Globes. 6 November 2013. Retrieved 30 June 2020.
  18. ^ Parker, Tammy (9 February 2014). "Amdocs' new SON solution leverages expertise from Actix, Celcite". Fierce Wireless. Fierce Wireless. Retrieved 29 April 2020.
  19. ^ Bicheno, Scott (30 April 2015). "Amdocs acquires Comverse BSS business for $272m". Telecoms. Telecoms. Retrieved 28 April 2020.
  20. ^ "Vector Creations Limited". uk.globaldatabase.com. Retrieved 26 January 2022.
  21. ^ Butcher, Mike (19 September 2016). "Riot wants to be like Slack, but with the flexibility of an underlying open source platform". TechCrunch. Retrieved 26 January 2022.
  22. ^ "Free company information from Companies House (UK Government)". Retrieved 30 July 2018.
  23. ^ Mueller, Angela (14 September 2016). "Amdocs acquires three companies for $260 million". St. Louis Business Journal. Retrieved 26 January 2022.
  24. ^ "Amdocs buys 3 digital tech cos for $260m". Globes. Globes. 14 September 2016. Retrieved 28 April 2020.
  25. ^ Taylor, Charlie (14 September 2016). "Dublin software firm Brite:Bill acquired by AmDocs". The Irish Times. The Irish Times. Retrieved 28 April 2020.
  26. ^ Habib-Valdhorn, Shiri (13 December 2017). "Over 40% of Amdocs employees are in India". Globes. Globes. Retrieved 28 April 2020.
  27. ^ Womack, Brian (14 January 2019). "DFW tech company pursues more acquisitions under new owner, adds workers". Biz Journals. Biz Journals. Retrieved 28 April 2020.
  28. ^ a b Reim, Garrett (31 January 2018). "Vubiquity to Be Acquired for $224 Million by Amdocs". LA Business Journal. LA Business Journal. Retrieved 30 June 2020.
  29. ^ Habib-Valdhorn, Shiri (13 May 2018). "Amdocs beats forecasts, acquires Canadian company". Globes. Globes. Retrieved 28 April 2020.
  30. ^ a b "Amdocs donates food packs to Globe's Taal relief operations". Inquirer.net. Inquirer.net. 28 January 2020. Retrieved 28 April 2020.
  31. ^ "Amdocs to Acquire Openet to Accelerate the Pace of Taking the Communications Industry to the Cloud and Help Service Providers Differentiate in the 5G Era".
  32. ^ "Amdocs Expands Agreement with Orange Liberia to Provide Innovative Customer Experiences on New Generation of Digital Business Systems and Service Aware Networks". GlobeNewswire. 5 August 2020. Retrieved 10 August 2020.
  33. ^ "Amdocs Media's Press Release". Vindicia.com. 8 March 2021. Retrieved 30 April 2021.
  34. ^ LTD, Amdocs Management (13 September 2021). "Amdocs Media's Vubiquity Renews Multi-Year Content Licensing and Processing Agreement with izzi". GlobeNewswire News Room.
  35. ^ "Amdocs to acquire UK-based MYCOM OSI for US$188mn to monetise of intelligent services". VanillaPlus - The global voice of Telecoms IT. 25 May 2022. Retrieved 25 May 2022.
  36. ^ "Fox News Series On Israeli Spying In America". www.rense.com. Retrieved 25 June 2017.
  37. ^ "Despite Coverup, Israel Caught Spying in Washington Again". Washington Report on Middle East Affairs. Retrieved 25 June 2017.
  38. ^ Johnston, David (6 May 2000). "Israeli Spy Inquiry Finds Nothing, Officials Say". The New York Times. Retrieved 5 October 2017.
  39. ^ "Over 450 Companies Have Withdrawn from Russia—But Some Remain". Yale School of Management. Retrieved 28 March 2022.

External links[edit]