Andy Byford

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Andy Byford (born 1965) is the Chief Executive Officer of the Toronto Transit Commission.


Early life[edit]

Byford grew up in Plymouth, England and graduated with double honours in French and German at the University of Leicester.[1] He also holds a certificate and diploma in transport from the University of London and a diplôme supérieur d'études françaises from the Université de Pau et des Pays de l'Adour.


He worked as a station foreman for London Underground from 1989, Group Station Manager at King's Cross St Pancras tube station and later General Manager of customer services on a number of London Undergrond lines.[2] Byford then moved to main line railway operations, becoming Operations and Safety Director for South Eastern Trains from 2003 to 2006 and subsequently Operations Director for Southern Railway from 2006 to 2009. He was then approached to become Chief Operating Officer with RailCorp in Australia. From there, Byford was hired for the same role with the Toronto Transit Commission (TTC) in November 2011.[2] Following the firing of Gary Webster, Byford became interim Chief General Manager. In March 2012, Byford was promoted as CGM and his role was renamed as CEO.[1]

As CEO, Byford launched a five-year Corporate Plan in 2013 to modernise all aspects of the TTC's operations and with a stated ambition to get the TTC back to being regarded as the best transit system in North America within that timeframe.

A member of the Institution of Railway Operators, Byford serves on the Board of Directors of the American Passenger Transit Association (APTA). In June 2014, Byford was invited to serve on the Governor of New York's MTA Transportation Reinvention Commission to review the MTA's capital program, specifically its operations and maintenance practices. In 2015, Byford served on an APTA panel that reviewed Boston MBTA's handling of winter operations. In June 2016, Byford served on an international transit CEO panel struck by the Metropolitan Washington Council of Governments to advise the Washington Metro on best practice as it relates to funding, governance and operations.

Byford was named Toronto's Communicator of the Year (2016) by the International Association of Business Communicators (IABC) in March 2017.

Byford is the Chair of FlyPlymouth, the company set up to reopen Plymouth City Airport and resume commercial flights from the city.

Personal life[edit]

Byford is married to his Canadian-born wife Alison (m. 1994 in Ottawa) and lives in downtown[citation needed] Toronto. He does not own a car, using the TTC for both personal and professional travel. [3] Byford's grandfather was a bus driver for London Transport.[4] Byford has retained his British citizenship since his departure from England. He is a lifelong supporter of Plymouth Argyle Football Club.


External links[edit]

Media related to Andy Byford at Wikimedia Commons

Preceded by
Gary Webster – as Chief General Manager
Chief Executive Officer
of the Toronto Transit Commission

Succeeded by