Apple Maps

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Apple Maps
Logo
Logo
Apple Maps on iOS.png
Apple Maps on an iPhone 13 running iOS 15
Developer(s)Apple
Initial releaseSeptember 19, 2012; 10 years ago (2012-09-19)
Stable release(s)
iOS1.3.5 / September 19, 2019; 3 years ago (2019-09-19)[1]
Operating systemiOS 6 and later, iPadOS, watchOS, and macOS
TypeWeb mapping
Websitewww.apple.com/maps/ Edit this on Wikidata

Apple Maps is a web mapping service developed by Apple Inc. The default map system of iOS, iPadOS, macOS, and watchOS, it provides directions and estimated times of arrival for driving, walking, cycling, and public transportation navigation. A "Flyover" mode shows certain densely populated urban centers and other places of interest in a 3D landscape composed of models of buildings and structures.

First released in 2012, Apple Maps replaced Google Maps as the default map system on Apple devices.[2] At launch, it drew criticism from users and reviewers for incorrect directions, sparse data about public transportation, and various other bugs and errors. Apple has since further developed the software addressing criticisms.[3]

Exclusive to Apple devices, it can be accessed on non-Apple devices in map-related search results on DuckDuckGo.[4][5][6]

History[edit]

Initial release[edit]

Apple Maps was announced along with iOS 6, OS X Mountain Lion, and iCloud during the 2012 Apple Worldwide Developers Conference (WWDC).

Apple revealed that the application would replace Google Maps as the default web mapping service for iOS. Apple also announced that the application would include turn-by-turn navigation, 3D maps, ~Flyovers and 3D maps, and the virtual assistant Siri.[7][8] The mapping service was released on September 19, 2012.[9] Following the launch, Apple Maps was heavily criticized, which resulted in a public apology by Apple CEO Tim Cook in late September and the departure of two key employees of Apple (see also §Early inaccuracy).[9][10]

Google Maps was the default mapping app in iOS from the first generation iPhone in 2007.[citation needed] In late 2009, tensions between Google and Apple started when the Android version of Google Maps featured turn-by-turn navigation, a feature which the iOS version lacked. At the time, Apple argued that Google collected too much user data.[11] When Apple made iOS 6 available, Google Maps could only be accessed by iOS 6 users via the web.[12] Although Google did not immediately launch an iOS version Maps, shortly after the announcement of Apple Maps, Google did add a Flyover feature to its virtual globe application Google Earth.[13] Three months later, in December 2012, Google Maps was released in the App Store. This version of Google Maps, unlike the previous version, featured turn-by-turn navigation. Shortly after it was launched, it was the most popular free application in the App Store.[14]

Speculation around Apple creating a mapping service of its own arose in 2009 after computer magazine Computerworld reported that Apple had acquired Jaron Waldman's company Placebase, an online mapping service, in July of that year.[15][16][17] The CEO of Placebase became a part of Apple's "Geo Team".[18][19] In the following two years, Apple acquired two more mapping related companies who specialized in 3D maps: Poly9 in 2010 and C3 Technologies in 2011.[20][21] C3 Technologies' imagery was later used for the Flyovers feature in Apple Maps.[22] Earlier in 2011, Apple indicated its plan for a mapping service when it stated on its website that it was collecting location data to create "an improved traffic service in the next couple of years" for iPhone users.[23] In September 2012, when Apple Maps was released, a “source”connected to both Google and Apple Maps claimed to technology website TechCrunch that Apple was recruiting Google employees that worked on Google Maps.[24]

2012–2015[edit]

In the first year after its release, Apple Maps received a number of improvements which solved various errors in the application.[25] Other changes included adding more satellite imagery and making the navigation available in more cities. In 2013, Apple also acquired a few companies to improve Apple Maps, namely HopStop, Embark, WifiSlam, and Locationary, as well as the team and the technology of the company BroadMap. HopStop and Embark both specialized in mapping public transportation, WifiSlam specialized in interior maps, Locationary provided accurate company data for mapping services, and BroadMap managed, sorted, and analyzed map data.[26][27][28]

During WWDC in June 2013, Apple announced the new version of Apple Maps in iOS 7. This new version had a new look and icon.[29] Several new functions were also implemented, including full-screen mode, night mode, real-time traffic information, navigation for pedestrians, and the Frequent Locations feature. The latter feature, which can be switched on and off, was introduced to record the most frequently visited destinations by users in order to improve Apple Maps. In addition, new satellite imagery was added once again.[26][29] On September 18, 2013, Apple released iOS 7.[30] At that time, the new iPhone 5S included a new motion coprocessor, the M7, which can identify whether a user is walking or driving in order to adjust the navigation mode.[26]

During that same conference, Apple announced that a desktop version of the application would be made available for OS X Mavericks.[31] On October 22, 2013, Apple released OS X Mavericks and the desktop version of Apple Maps. The desktop version was similar to that in iOS 7, but it connected with the Contacts and Calendar applications. Additionally, the desktop version enabled users to send locations and directions to other devices with iOS.[32] In June of the following year, Apple acquired the company Spotsetter, a social search engine that gave personalized recommendations for places to visit. Since the acquisition, most of its employees work at Apple.[33]

On September 17, 2014, the successor of iOS 7, iOS 8, became available. Later that year, on October, 16, Apple released OS X Yosemite.[34] Neither update brought any major modifications to Apple Maps. However, the feature "City Tours" was introduced to both iOS and OS X. This function made it possible for the user to be guided through locations with Flyovers.[35] Also, Apple Maps results were shown in the search feature Spotlight in OS X Yosemite.[36] Later in 2014, Apple news website 9to5Mac reported that in the previous months a number of Apple Maps employees, including a key employee, had left the company to work for Uber.[37] In the next year, Apple Maps was added to the new Apple Watch, which was released on April 24.[38] The app indicates navigation instructions by taps on the user's wrist.[39]

2015–2018[edit]

During WWDC on June 8, 2015, Craig Federighi, Apple's senior vice president of Software Engineering, announced that the new version of Apple Maps in iOS 9 would have information about public transportation in a number of global cities.[40] The function also became available for OS X El Capitan and watchOS 2.[41][42] In addition, Apple added the function "Nearby", which shows nearby points of interest in several categories. With the update, the application chooses a detour in case of a traffic delay. The three new versions of the operating systems became available in September 2015. In addition to these new releases, Apple acquired a few companies in 2015 in order to improve the mapping application even further. In the spring, Apple also acquired Coherent Navigation, that provides precise location data through High Integrity GPS, and the startup company Mapsense later that year.[43][44] The latter had developed software to organize large amounts of location data.[45]

In 2016, Apple Maps opened a new development center and it was updated for watchOS and iOS. The application was improved when watchOS 2.2 came out in March 2016. Apple Maps was renewed in the new version of the operating system and received several new features, including "Nearby" which had previously been exclusive to iOS.[46] Four months later, Apple CEO Tim Cook inaugurated a new office in partnership with IT company RMSI, Noida, at the WaveRock campus in Hyderabad, India. The development center focuses on the development of Apple Maps and employs 4,000 people.[47][48] According to ZDNet, the 250,000 square feet (23,000 square metres) office cost US$25 million.[49] In September, iOS 10 was released. The update of the Apple's mobile operating system was accompanied by a new design of Apple Maps. Moreover, the application was opened up to developers and gained a few features: it makes suggestions for places to go based on earlier usage of the app, it can remember the location where the user parked their vehicle, it allows a user to filter search suggestions, and the turn-by-turn navigation was improved.[50][51] The navigation automatically zooms in and out, shows traffic ahead, and allows users to search for points of interests along the route. These features are available for CarPlay as well.[50]

2018–present[edit]

An Apple Maps Subaru Impreza data and image collection vehicle in Brooklyn, New York in April 2021

In early 2018, Apple announced that Maps now included bike-sharing stations in more than 175 cities in 36 countries, including San Francisco (Bay Wheels), New York (Citi Bike), Montreal (BIXI), London (Santander), Paris (Vélib' Métropole) and Brisbane (CityCycle).[52][53]

In summer 2018, Maps leader Eddy Cue announced major updates to Apple Maps, which he said had been rebuilt "from the ground up" using map data Apple had been quietly gathering for the past four years. Newly detailed maps were available first for the San Francisco Bay area, and later for other areas of the United States and other countries.[54][55] Areas with the new detail show outlines of buildings, more minor roads (for example, roads within parking lots), walking paths, and traffic lights and stop signs during navigation. Grassy areas also show more detail; for example, strips of grass and vegetation between roads, outlines of holes on golf courses, baseball/football fields within parks, etc.

In November 2018, Apple said that it would send its backpack-wearing team to various locations, including Los Angeles, San Francisco, and Santa Clara County, in an attempt to improve Apple Maps’ walking directions along footpaths and walkways. The company also said it would deploy its mapping cars throughout the US and the UK to gather its own data and add details to the maps.[56][57]

By the end of January 2020, Apple completed the rollout of their new maps detail in the United States and the District of Columbia; several U.S. territories were also added in April 2020.[58] Apple also said that Europe would receive updated maps later that year.[59] During WWDC on June 22, 2020, Apple announced that the UK, Ireland, and Canada would be the first countries outside of the U.S. to receive the updated maps.[60]

In September 2020, cycling directions were added to Maps alongside the public rollout of iOS 14, iPadOS 14, and watchOS 7. As of launch, cycling directions were only available in the cities of New York, Los Angeles, San Francisco, Shanghai, and Beijing, but Apple intends to add more over time.[61] In October, Apple updated the United Kingdom and Ireland to include their new maps detail, Look Around, and cycling directions.[62] On October 19, 2020, Apple began testing their new maps for Canada and rolled out the final version on December 10, 2020.[63][64]

On April 22, 2021, Apple began testing its new maps for Spain and Portugal, with the final version going live during Apple's annual WWDC conference on June 7, 2021. In addition, Apple announced that Italy and Australia would get the new maps later in the year.[65] During WWDC 2021, Apple had announced a brand new "city experience" for select areas that would include real-world road widths, vegetation, turn lanes, realistic building models and colors, among other things. Apple released this new experience in seven cities in 2021, including Los Angeles and New York; more cities will follow in the future. In addition, Apple announced new changes to the "Transit" feature and non-vehicle directions, such as new AR walking directions and the ability to follow transit on an Apple Watch. Apple published its new map data in Italy, San Marino, Vatican City and Andorra on September 10, 2021, while also adding real-time transit for Rome, Milan, and Turin on the 26th. Apple released its new map data for Australia on December 9, 2021.[66] In August 2021, native ratings and a photo system became available to US users, previously using Foursquare, Yelp and Tripadvisor.[67]

On March 4, 2022, Apple began testing its new map data in Germany and Singapore, with the final version launching on April 21, 2022.[68] On March 24, 2022, Apple released its new detailed city experience for Montreal, Toronto, and Vancouver.[69] On May 29, 2022, Apple began testing its new map data in France, Monaco, and New Zealand, with the final version launching on July 7, 2021.[70] During Apple's annual WWDC conference on June 6, 2022, Apple announced that in addition to France, Monaco, and New Zealand, the new maps would be expanded to Belgium, Israel, Liechtenstein, Luxembourg, Netherlands, Palestinian Territories, Saudi Arabia, and Switzerland. As for the Detailed City Experience, Apple had announced that Atlanta, Chicago, Las Vegas, Miami, Seattle, Sydney and Melbourne would be getting it later in the year. Apple had introduced multi-stop routing, Pay in Transit, and Mapkit for better integration of products in apps for developers.[71]

On August 5, 2022, Apple began testing its new map data in Israel, the Palestinian Territories and Saudi Arabia.[72] Apple also published the new Detailed City Experience for Atlanta, Miami and Seattle. On September 12, 2022, Apple published the new Detailed City Experience for Chicago and Las Vegas alongside the launch of iOS 16.

Features[edit]

Apple Maps giving directions from San Francisco to Los Angeles, as shown on an iPad running iOS 9

Apple Maps started using vector graphics before competitor Google Maps, which allowed the application to use less data than Google Maps.[73] The map has four available layers: regular map, satellite view, hybrid view (a combination of regular and satellite view), and public transit view.[29] The main provider of map data is TomTom, but data is also supplied by Automotive Navigation Data, Getchee, Hexagon AB, IGN, Increment P, Intermap Technologies, LeadDog, MDA Information Systems, OpenStreetMap, and Waze.[74] Apple renewed their agreement with TomTom in 2015.[75] TomTom is the parent company of Tele Atlas, which is also used by Apple Maps' competitor, Google Maps.[26] The satellite imagery comes from Maxar Technologies.[74] iPhones located in China use data from AutoNavi instead. The latest supplier is listed on the attribution page of Apple Maps[76]

Apple Maps can be used to plan routes. The navigation service features turn-by-turn navigation with spoken instructions for vehicles, pedestrians, and public transportation.[77] According to Apple, the navigation function is available in 56 countries worldwide.[78] Apple Maps can also be used to see real-time traffic information. In addition, Apple's virtual assistant, Siri, is integrated into Apple Maps. The map displays points of interest provided by approximately twenty companies, including Booking.com, Foursquare, TripAdvisor, and Yelp. The data from Foursquare was added in late 2015.[74][79] Users can drop pins on the map to save places for later retrieval. The satellite view features Flyovers, three-dimensional satellite views, in designated locations.[80]

Country / Dependency Number of Features Available Directions Turn-by-Turn Navigation Traffic Nearby Speed Cameras Transit Lane Guidance Flyover Indoor Maps Airports Indoor Maps Malls Speed Limits Real-Time Transit Congestion Zones Look Around Cycling Refine Location Augmented Reality Walking Directions Detailed City Experience
Afghanistan 2
Åland 3 Yes Yes
Albania 3 Yes No
Algeria 3 Yes No
American Samoa 2
Andorra 8 Yes Yes Yes Yes Yes Yes Yes
Angola 3 Yes No
Anguilla 3 Yes Yes
Antarctica 2
Antigua and Barbuda 3 Yes Yes
Argentina 5 Yes Yes Yes Yes
Armenia 3 Yes Yes
Aruba 3 Yes Yes
Australia 14 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Austria 11 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Azerbaijan 2
Bahamas 4 Yes Yes Yes
Bahrain 3 Yes
Bangladesh 2
Barbados 3 Yes Yes
Belarus 3 Yes No
Belgium 11 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Belize 2
Benin 2
Bermuda 3 Yes Yes
Bhutan 2
Bolivia 2
Bonaire 2
Bosnia and Herzegovina 3 Yes No
Botswana 2
Brazil 7 Yes Yes Yes Yes Yes Yes
British Virgin Islands 3 Yes Yes
Brunei 4 Yes Yes Yes
Bulgaria 4 Yes Yes Yes
Burkina Faso 3 Yes No
Burundi 2
Cambodia 2
Cameroon 2
Canada 18 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Cape Verde 2
Caribbean Netherlands 3 Yes Yes
Cayman Islands 3 Yes Yes
Central African Republic 3 Yes No
Chad 2
Chile 5 Yes No Yes Yes
China 12 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Christmas Island 2
Cocos (Keeling) Islands 2
Colombia 3 Yes
Comoros 2
DR Congo 3 Yes No
Congo 2
Cook Islands 2
Costa Rica 2
Croatia 7 Yes Yes Yes Yes Yes Yes
Cuba 2
Curaçao 2
Cyprus 2
Czech Republic 10 Yes Yes Yes Yes Yes Yes Yes Yes Yes
Denmark 10 Yes Yes Yes Yes Yes Yes Yes Yes Yes
Djibouti 2
Dominica 2
Dominican Republic 4 Yes Yes Yes
East Timor 2
Ecuador 2
Egypt 4 Yes Yes Yes
El Salvador 3 Yes
Equatorial Guinea 2
Eritrea 2
Estonia 6 Yes Yes Yes Yes Yes
Eswatini 2
Ethiopia 2
Falkland Islands 2
Faroe Islands 2
Fiji 2
Finland 11 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
France 12 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
French Guiana 3 Yes No
French Polynesia 2
Gabon 3 Yes No
Gambia 2
Georgia 2
Germany 12 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Ghana 2
Gibraltar 6 Yes Yes Yes Yes Yes
Greece 7 Yes Yes Yes Yes Yes Yes
Greenland 2
Grenada 3 Yes Yes
Guam 2
Guadeloupe 3 Yes Yes
Guatemala 2
Guinea 2
Guinea-Bissau 3 Yes No
Guyana 2
Haiti 4 Yes Yes Yes
Honduras 2
Hong Kong 6 Yes Yes Yes Yes Yes
Hungary 8 Yes Yes Yes Yes Yes Yes Yes
Iceland 5 Yes Yes Yes Yes
India 6 Yes Yes Yes Yes Yes
Indonesia 6 Yes No Yes Yes Yes
Iran 2
Iraq 2
Ireland 13 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Israel 6 Yes Yes Yes Yes Yes
Italy 15 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Ivory Coast 2
Jamaica 4 Yes Yes Yes
Japan 11 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Jordan 2
Kazakhstan 2
Kenya 3 Yes
Kiribati 3 Yes No
North Korea 2
South Korea 4 Yes Yes
Kosovo 2
Kuwait 3 Yes
Kyrgyzstan 2
Laos 2
Latvia 5 Yes Yes Yes Yes
Lebanon 2
Lesotho 3 Yes
Liberia 2
Libya 2
Liechtenstein 5 Yes Yes Yes Yes
Lithuania 4 Yes Yes Yes
Luxembourg 7 Yes Yes Yes Yes Yes Yes
Macau 6 Yes Yes Yes Yes Yes
Madagascar 2
Malawi 2
Malaysia 5 Yes Yes Yes Yes Yes
Maldives 2
Mali 2
Malta 6 Yes Yes Yes Yes Yes Yes
Marshall Islands 2
Martinique 3 Yes Yes
Mauritania 3 Yes No
Mauritius 2
Mexico 9 Yes Yes Yes Yes Yes Yes Yes Yes
Micronesia 2
Moldova 2
Monaco 7 Yes Yes Yes Yes Yes Yes
Mongolia 2
Montenegro 3 Yes No
Montserrat 4 Yes Yes Yes
Morocco 4 Yes Yes Yes
Mozambique 4 Yes No Yes
Myanmar 2
Namibia 2
Nauru 2
Nepal 2
Netherlands 12 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
New Caledonia 2
New Zealand 10 Yes Yes Yes Yes Yes Yes Yes Yes Yes
Nicaragua 2
Niger 2
Nigeria 3 Yes
Niue 2
Norfolk Island 2
North Macedonia 3 Yes No
Northern Cyprus 2
Northern Mariana Islands 2
Norway 9 Yes Yes Yes Yes Yes Yes Yes Yes
Oman 3 Yes
Pakistan 2
Palau 2
Palestine 3 Yes Yes
Panama 2
Papua New Guinea 2
Paraguay 2
Peru 3 Yes
Philippines 7 Yes No Yes Yes Yes Yes
Pitcairn Islands 2
Poland 8 Yes Yes Yes Yes Yes Yes Yes
Portugal 11 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Puerto Rico 2
Qatar 4 Yes Yes
Romania 5 Yes Yes Yes Yes
Russia 6 Yes Yes Yes Yes Yes
Rwanda 2
Saint Barthélemy 3 Yes Yes
Saint Kitts and Nevis 3 Yes Yes
Saint Lucia 3 Yes Yes
Saint Martin 3 Yes Yes
Saint Pierre and Miquelon 2
Saint Vincent and the Grenadines 3 Yes Yes
Samoa 2
San Marino 9 Yes Yes Yes Yes Yes Yes Yes Yes
São Tomé and Príncipe 2
Saudi Arabia 4 Yes Yes
Senegal 2
Serbia 3 Yes No
Seychelles 2
Sierra Leone 2
Singapore 11 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Sint Eustatius 2
Sint Maarten 2
Slovakia 9 Yes Yes Yes Yes Yes Yes Yes Yes
Slovenia 7 Yes Yes Yes Yes Yes Yes
Solomon Islands 2
Somalia 2
Somaliland 2
South Africa 6 Yes Yes Yes Yes Yes
South Ossetia 2
South Sudan 2
Spain 16 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Sri Lanka 3 Yes
Sudan 2
Suriname 2
Sweden 11 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Switzerland 9 Yes Yes Yes Yes Yes Yes Yes Yes
Syria 2
Taiwan 10 Yes Yes Yes Yes Yes Yes Yes Yes Yes
Tajikistan 2
Tanzania 3 Yes No
Thailand 6 Yes Yes Yes Yes Yes
Togo 2
Tonga 2
Transnistria 2
Trinidad and Tobago 4 Yes Yes Yes
Tunisia 2
Turkey 7 Yes Yes Yes Yes Yes Yes
Turkmenistan 2
Turks and Caicos Islands 3 Yes Yes
Tuvalu 2
Uganda 2
Ukraine 5 Yes Yes Yes Yes
United Arab Emirates 6 Yes Yes Yes Yes Yes
United Kingdom 19 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
United States 18 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Uruguay 4 Yes Yes Yes
Uzbekistan 2
Vanuatu 2
Vatican City 5 Yes Yes Yes Yes
Venezuela 2
Vietnam 7 Yes No Yes Yes Yes Yes
Wallis and Futuna 2
Yemen 2
Zambia 2
Zimbabwe 2

Flyover and 3D maps[edit]

With Flyover, certain locations — mainly the big cities and landmarks — can be seen from a birds-eye perspective.[29] The three-dimensional views are photo-realistic, and users can change the perspective.[77] Flyover has been available since the first release of Apple Maps. Many cities with Flyovers also have "City Tours." With this feature, the user is guided in the Flyover view along landmarks in that location. "City Tours" was added to Apple Maps in iOS 8 (released on September 17, 2014) and in OS X Yosemite (released on October 16, 2014).[34][35][36] In addition to Flyovers, around fifty cities also feature 3D maps. This feature enables the user to see three-dimensional models of structures in the map view. These models, which are not photo-realistic, can also be seen when using the turn-by-turn navigation.[29][77]

Flyovers are available at the following locations:[78]

Locations with Flyovers
Country Locations
 Australia Adelaide, Canberra, Gold Coast, Melbourne, Newcastle, Perth, Rottnest Island, Sydney, Twelve Apostles
 Austria Graz, Linz, Salzburg
 Bahamas Freeport, Nassau
 Belgium Antwerp, Bruges, Brussels, Ghent
 Canada Calgary, Montreal, Toronto, Vancouver
 Czech Republic Brno, Prague
 Denmark Aarhus, Copenhagen, Odense
 Finland Helsinki
 France Aix-en-Provence, Ajaccio, Amiens, Angers, Annecy, Arcachon, Avignon, Bastia, Besançon, Béziers, Biarritz, Bonifacio, Bordeaux, Calvi, Cannes, Carcassonne, Chambord, Châteauneuf-du-Pape, Chenonceaux, Clermont-Ferrand, Collioure, Corte, Dijon, Gorges de l'Ardèche, Gorges Du Verdon, La Rochelle, Le Mans, Lens, Lille, Limoges, Lyon, Marseille, Millau, Mont Saint-Michel, Montpellier, Nantes, Nice, Nîmes, Omaha Beach, Paris, Perpignan, Pont du Gard, Porto-Vecchio, Propriano, Reims, Remoulins, Rennes, Saint-Étienne, Saint-Tropez, Strasbourg, Toulouse, Vierville-sur-Mer
 Germany Augsburg, Berlin, Bielefeld, Braunschweig, Bremen, Cologne, Dresden, Düsseldorf, Hamburg, Hanover, Karlsruhe, Kiel, Leipzig, Mannheim, Munich, Münster, Neuschwanstein Castle, Nuremberg, Stuttgart
 Hungary Budapest
 Ireland Cliffs of Moher, Cork, Dublin
 Italy Ancona, Bari, Bobbio, Cittadella, Florence, Genoa, Messina, Milan, Naples, Padua, Paestum, Palermo, Parma, Pavia, Perugia, Pisa, Reggio Calabria, Rome, Sanremo, Taormina, Treviso, Turin, Venice
 Japan Aizuwakamatsu, Akita, Aomori, Fukuyama, Gifu, Hagi, Hakodate, Hamamatsu, Hikone, Himeji, Hiroshima, Izumo, Izushi, Kanazawa, Kitakyushu, Kobe, Kumamoto, Kurashiki, Matsue, Matsumoto, Matsuyama, Nagasaki, Nagoya, Naha, Niigata, Odawara, Okayama, Osaka, Sakai, Sapporo, Sendai, Shizuoka, Takahashi, Takamatsu, Tōjinbō, Tokyo, Toyama, Tsu, Tsunoshima, Yokkaichi
 Mexico Acapulco, Cabo San Lucas, Chichen Itza, Cuernavaca, Culiacán, Ensenada, Guadalajara, Guaymas, Hermosillo, La Paz, Loreto, Mazatlán, Mexicali, Oaxaca, Pisté, Puebla, Puerto Vallarta, Teotihuacan, Tijuana, Tulum
 Monaco Full coverage
 Netherlands Aalsmeer, Amsterdam, Bloemendaal, Eindhoven, Haarlem, Heemstede, Hoofddorp, Rotterdam, Utrecht, Zaandam, Zandvoort
 New Zealand Auckland, Christchurch, Dunedin, Nelson, Queenstown, Wellington
 Portugal Braga, Coimbra, Porto
 San Marino Full coverage
 South Africa Durban, Cape Town, Johannesburg, Pretoria
 Spain A Coruña, Alicante, Almería, Badajoz, Barcelona, Cáceres, Cádiz, Córdoba, Ciudad Real, Gijón, Granada, Huelva, Jerez de la Frontera, León, Lugo, Madrid, Manilva, Murcia, Pamplona, Salamanca, San Sebastian, Seville, Valencia, Valladolid, Vigo, Infantes, Zaragoza
 Sweden Gothenburg, Helsingborg, Linköping, Malmö, Stockholm, Visby
  Switzerland Basel, Bern
 Taiwan Taichung
 United Kingdom Belfast, Birmingham, Blackpool, Bristol, British Virgin Islands, Cardiff, Edinburgh, Gibraltar, Glasgow, Kingston upon Hull, Leeds, Liverpool, London, Manchester, Middlesbrough, Newcastle upon Tyne, Nottingham, Preston, Stoke-on-Trent, Stonehenge, Sunderland, Wolverhampton
 United States See the bottom table
  Vatican City Full coverage
Locations in the  United States with Flyovers
State/territory Locations
Alabama Mobile
Arizona Grand Canyon, Hoover Dam, Lake Powell, Meteor Crater, Monument Valley, Phoenix, Tucson
Arkansas Fayetteville
California Bakersfield, Catalina Island, Fresno, Joshua Tree National Park, Lassen Volcanic National Park, Los Angeles, Modesto, Oakland, Pinnacles National Park, Porterville, Sacramento, San Diego, San Francisco, San Jose, South Lake Tahoe, Stockton, Visalia, Yosemite National Park
Colorado Denver, Royal Gorge
Florida Bradenton, Fort Lauderdale, Key West, Miami, Pensacola, Sarasota, Tallahassee
Georgia Atlanta
Hawaii Big Island (far western part), Kahului, Kapaa, Lahaina, Lihue, Oahu, Wailua
Idaho Boise
Illinois Chicago
Indiana Indianapolis, South Bend
Kansas Wichita
Kentucky Louisville
Louisiana Baton Rouge, New Orleans
Maine Portland
Maryland Baltimore
Massachusetts Boston, Foxborough, Martha's Vineyard, Salem, Springfield
Michigan Detroit, Grand Rapids
Minnesota Minneapolis, Saint Paul
Missouri Springfield, St. Louis
Nebraska Omaha
Nevada Hoover Dam, Las Vegas
New Mexico Albuquerque
New York Albany, Beacon, Buffalo, New York City, Newburgh, Niagara Falls, Poughkeepsie, Rochester, Schenectady
North Carolina Greensboro, Raleigh
Ohio Akron, Cincinnati, Cleveland, Columbus, Toledo
Oklahoma Oklahoma City, Tulsa
Oregon Portland, Salem
Pennsylvania Allentown, Lancaster, Philadelphia, Pittsburgh
Puerto Rico Aguadilla, Arecibo, Mayagüez, Ponce, San Juan
Rhode Island Providence
South Carolina Charleston, Columbia
South Dakota Mount Rushmore, Rapid City
Tennessee Memphis, Nashville
Texas Amarillo, Arlington (partially), Austin, Dallas, Fort Worth, Houston, San Antonio
US Virgin Islands Full coverage
Utah Arches National Park, Canyonlands National Park, Lake Powell, Monument Valley, Zion National Park
Washington Seattle, Tacoma
Wisconsin Green Bay, Milwaukee
Wyoming Cheyenne, Devils Tower

Nearby[edit]

The feature "Nearby" is exclusive to iOS 9 and watchOS 2.2. It shows icons of different categories like "food" and "transportation" in the search menu.[81] After clicking each icon, nearby points of interest in that category are shown with their names, distances, and reviews on Yelp. Additionally, pins appear at the locations of these places on the map. The turn-by-turn navigation can be activated with Nearby as well.[82][83]

Transit[edit]

The function "Transit" shows the public transport networks on the map in a number of cities and their surroundings. The functionality was added to iOS 9 (released on September 16, 2015), OS X El Capitan (released on September 30), and watchOS 2 (released on September 21).[41][42][84] Apple Maps displays the networks of buses, subways, trains, and ferries in these cities.[40] Additionally, the mapping service includes public transit schedules and shows the locations of the entries and exits of the subway and train stations.[85] "Transit" is available in the following locations and metropolitan areas:

Locations with public transit information[86]
Country Locations Real-Time Transit
 Australia Full coverage Adelaide, Brisbane, Canberra, Melbourne, Sydney
 Austria Vienna, Salzburg, ÖBB N/A
 Belgium Full coverage Full coverage
 Brazil States of Rio de Janeiro & São Paulo N/A
 Canada Full coverage Full coverage
 China Full coverage Beijing, Guangzhou, Shanghai, and Shenzhen (only available when viewed inside China)
 Czech Republic Prague Prague
 Denmark Full coverage N/A
 Estonia Full coverage N/A
 Finland Full coverage Full coverage
 France Full coverage N/A
 Germany Full coverage: Baden-Württemberg, Berlin, Brandenburg, Bremen, Hamburg, Niedersachsen, NRW, Saxony, Thuringia

Partial coverage: Bavaria, Hesse, Mecklenburg-Vorpommern, Rhineland-Palatinate, Saarland, Saxony-Anhalt, Schleswig-Holstein

N/A
 Hong Kong Full coverage Full coverage
 Hungary Budapest, Debrecen, MÁV N/A
 Iceland Reykjavík, Capital Region and long distance routes operated by Strætó bs N/A
 Ireland Full coverage Full coverage
 Italy Full coverage Full coverage
 Japan Full coverage Full coverage
 Liechtenstein Full coverage N/A
 Luxembourg Full coverage N/A
 Macau Full coverage N/A
 Mexico Mexico City N/A
 Monaco Full coverage N/A
 Netherlands Full coverage Full coverage
 New Zealand Full coverage Auckland, Christchurch, Wellington
 Norway Full coverage Full coverage
 Philippines Manila N/A
 Portugal Lisbon N/A
 Singapore Full coverage Full coverage
 Slovakia Full coverage N/A
 Slovenia Full coverage N/A
 Spain Full coverage Barcelona, Madrid
 Sweden Full coverage Full coverage
  Switzerland Full coverage N/A
 Taiwan Full coverage Full coverage
 United Kingdom Full coverage England, Scotland
 United States Full coverage States: Alaska, Arizona, California, Colorado, Florida, Hawaii, Illinois, Kansas, Kentucky, Massachusetts, Michigan, Minnesota, Missouri, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Washington, Wisconsin.

Cities: Austin, Baltimore, Burlington, Dallas, Fort Worth, Houston, Las Vegas, Oklahoma City, San Antonio, Seattle, St. Louis, Tulsa, Washington, D.C.

Support for all the routes of Amtrak in the United States has been added as of October 2, 2016. The routes of NSW TrainLink in New South Wales were added in April 2016. The routes of V/Line (Regional Rail) in Victoria (Australia) were added on October 9, 2016. Transit directions were expanded across the United Kingdom, excluding Northern Ireland, on December 19, 2016. Ireland (Republic of Ireland and Northern Ireland) was added on October 16, 2017.[87][88][89]

Apple's transit directions are not available in third-party apps.

Transit Cards and Fares[edit]

In iOS 16, Apple added the ability to add Transit Cards to the Maps app, as well as see Transit Fares.[90][91] The following countries and locations are reported to have these features by Apple:

Locations with Transit Cards and Transit Fares[92]
Country Locations Transit Fares
 Australia Sydney N/A
 Canada Vancouver N/A
 China Beijing, Changsha, Changzhou, Chaozhou, Dalian, Fushan, Guangzhou, Heyuan, Jiangmen, Jieyang, Jinan, Maoming, Nanchang, Nanjing, Ningbo, Shanghai, Shanwei, Shaoguan, Shenzhen, Shijiazhuang, Suzhou, Tianjin, Xiamen, Xi’an, Xuzhou, Yunfu N/A
 Finland Turku N/A
 Hong Kong Full coverage (Octopus) N/A
 Japan Full coverage (Suica and PASMO) N/A
 Singapore Full coverage N/A
 Sweden Skane N/A
 United Kingdom London London
 United States Chicago, Los Angeles, New York, Portland, Washington DC New York, San Francisco Bay Area

Congestion zones[edit]

With the release of iOS 14, various countries in Europe received congestion zone alerts in the Maps app to reduce harmful emissions in the area. Users have the option of inputting navigation that avoids these areas. The following countries have congestion zones added:

Locations with congestion zones[93]
Country Locations
 Argentina -
 Austria -
 Belgium Antwerp, Brussels, Ghent
 Chile Santiago
 France Greater Paris, Lyon, Montpellier, Nice, Paris, Rennes, Strasbourg
 Germany Aachen, Augsburg, Balingen, Berlin, Bonn, Bremen, Cologne, Dinslaken, Düsseldorf, Eschweiler, Frankfurt, Freiburg, Hagen, Halle, Hannover, Heidelberg, Heidenheim an der Brenz, Heilbronn, Herrenberg, Ilsfeld, Karlsruhe, Krefeld, Leipzig, Leonberg, Limburg, Ludwigsburg, Mainz, Magdeburg, Mannheim, Marburg, Mönchengladbach, Mühlacker, Munich, Neu-Ulm, Osnabruck, Overath, Pfinztal, Pforzheim, Regensburg, Remscheid, Reutlingen, Ruhr, Schramberg, Schwäbisch Gmünd, Siegen, Stuttgart, Tübingen, Ulm, Urbach, Wendlingen, Wiesbaden, Wuppertal
 Greece Athens
 Hungary Budapest
 Indonesia Jakarta
 Italy Select municipalities in provinces of Friuli-Venezia Giulia, Lombardy, Piedmont, and Tuscany
 Malta Valletta
 Mexico Mexico City
 Netherlands Amsterdam, Arnhem, The Hague, Utrecht
 Norway -
 Portugal Lisbon
 Romania Bucharest
 Spain Madrid, Seville, Valladolid
 Sweden Stockholm
  Switzerland Geneva
 United Kingdom Birmingham, London

Indoor airport and shopping mall maps[edit]

iOS 11 introduced indoor maps for airports and shopping malls.

Locations with indoor maps for airports and shopping malls[94]
Country Airports Location of shopping malls
 Australia Brisbane, Melbourne, Sydney Airport West, Belconnen, Bondi Junction, Booragoon, Brookvale, Burwood, Cannington, Carindale, Chatswood, Cheltenham, Chermside, Doncaster, Eastgardens, Geelong, Helensvale, Hornsby, Hurstville, Kotara, Liverpool, Merrimac, Mill Park, Miranda, Modbury, Mount Druitt, Narre Warren, North Lakes, Oaklands Park, Parramatta, Penrith, Phillip, Sydney, Tuggerah, Upper Mount Gravatt, Wantirna South, West Lakes
 Austria Salzburg Vienna
 Canada Calgary, Edmonton, Halifax, Montréal-Trudeau, Québec City-Lesage, Toronto- Pearson, Vancouver, Victoria Calgary, Dieppe, Edmonton, Gatineau, Hamilton, Kitchener, Laval, London, Markham, Mississauga, Montréal, Newmarket, Ottawa, Pointe-Claire, Richmond, Richmond Hill, Saint-Bruno-de-Montarville, Toronto, Vancouver, Winnipeg
 China Beijing-Capital, Changsha, Chengdu, Chongqing, Dalian, Fuzhou, Guangzhou, Guilin, Hangzhou, Hefei, Jinan, Kunming, Lanzhou, Nanjing, Ningbo, Qingdao, Shanghai-Hongqiao, Shanghai-Pudong, Shenyang, Shenzhen, Taiyuan, Tianjin, Wanzhou, Wuxi, Xi'an, Zhengzhou (only available when viewed inside China) Beijing, Changsha, Chengdu, Chongqing, Dongguan, Foshan, Fuzhou, Guangzhou, Hangzhou, Jinan, Nanjing, Shanghai, Shenyang, Shenzhen, Suzhou, Taiyuan, Tianjin, Wenzhou, Wuhan, Xiamen, Xi'an (only available when viewed inside China)
 Czech Republic Prague Prague
 Denmark Copenhagen Copenhagen
 Finland Helsinki
 France Lyon, Nice Calais, La Defense, Lyon, Paris, Rennes, Velizy-Villacoublay
 Germany Frankfurt, Munich Bochum, Berlin, Düsseldorf, Halle, Leipzig, Mönchengladbach
 Greece Athens
 Hong Kong Hong Kong Hong Kong
 India Bengaluru, Mumbai
 Indonesia Jakarta
 Ireland Dublin
 Italy Milan-Linate, Milan-Malpensa Castel Guelfo di Bologna, Milan, Rome, Turin, Vicolungo
 Japan Fukuoka, Nagoya-Centrair, Tokyo-Haneda, Tokyo-Narita Chiyoda, Fukuoka, Minato, Osaka, Shibuya, Suita, Toshima
 Malaysia Kuala Lumpur, Subang Jaya
 Netherlands Amsterdam-Schiphol Amsterdam
 New Zealand Auckland, Christchurch
 Philippines Manila, Quezon City, Taguig
 Poland Warsaw, Wroclaw
 Qatar Doha Doha
 Singapore Singapore
 Slovakia Bratislava
 Spain Barcelona, Madrid A Coruña, Barakaldo, Barcelona, Bilbao, Culleredo, Getafe, Las Rozas de Madrid, Madrid, San Sebastián de los Reyes, Viladecans
 Sri Lanka Colombo
 Sweden Solna
  Switzerland Geneva, Zurich
 Taiwan Taipei-Taoyuan
 Thailand Bangkok
 Turkey Istanbul-New, Istanbul-Sabiha Gökçen Adana, Afyonkarahisar, Ankara, Bursa, Istanbul, Izmit, Sakarya, Tekirdag
United Arab Emirates United Arab Emirates Dubai-International Dubai
 United Kingdom Edinburgh, London-Gatwick, London-Heathrow, Newcastle Aberdeen, Leeds, London, Hatfield
 United States Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago-O’Hare, Chicago-Midway, Cincinnati, Columbus, Dallas-Fort Worth, Dallas Love, Denver, Detroit, Fort Lauderdale, Grand Rapids, Houston-Bush, Houston-Hobby, Indianapolis, Jackson (MS), Jacksonville, Kansas City, Las Vegas, Los Angeles, Louisville, Miami, Milwaukee, Minneapolis–Saint Paul, Nashville, New York-JFK, New York-LaGuardia, Newark, Oakland, Orange County-John Wayne, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland, Providence, Raleigh, San Antonio, San Diego, San Francisco, San Jose, Seattle–Tacoma, St. Louis, Washington Dulles Atlanta, Auburn Hills, Augusta (GA), Baltimore, Bellingham, Bloomington, Boston, Boulder, Bowling Green, Buford, Chicago, Columbus (Georgia), Dallas, Denver, Edinburgh, Edison, Elizabethtown, Evansville, Florence, Garden City, Greenwood, Hanover, Honolulu, Hoover, Houston, Indianapolis, Jonesboro, Lakewood (CA), Lakewood (CO), Lawrenceville, Littleton, Lone Tree, Los Angeles, Louisville, Lynnwood, Macon, Manchester, Miami, Moline, New York City, North Little Rock, Oklahoma City, OK, Paramus, Philadelphia, Phoenix, Pittsburgh, Riverside (California), Rogers, Salem (NH), San Francisco, San Jose, Savannah, Schaumburg, Scottsdale, Seattle, Spokane, Spokane Valley, Sunrise, Torrance, Vancouver (WA), Washington, D.C.
 Vietnam Hanoi, Ho Chi Minh City Hanoi

Traffic information[edit]

Apple Maps shows real-time traffic information on the map. In addition, the turn-by-turn navigation takes delays into account when calculating the estimated time of arrival and will occasionally choose a detour in case of traffic.[77] Apple introduced this function in iOS 7 (released on September 18, 2013) and it is available in 75 countries as of June 2019.[29][30][78] In the beginning of 2015, Consumentenbond, a Dutch organization promoting consumer rights, researched the traffic information of various navigation applications and concluded that Apple Maps gave the most false responses of all seven applications that were tested.[95]

Speed cameras[edit]

iOS 14 introduced the addition of speed cameras when doing turn-by-turn navigation. More countries will be added as time goes on. The following countries have speed cameras available:

Locations with Speed Cameras
Country
 Andorra
 Australia
 Austria
 Belgium
 Brazil
 Canada
 Croatia
 Czech Republic
 Denmark
 Estonia
 Finland
 France
 Germany
 Gibraltar
 Greece
 Hungary
 Ireland
 Israel
 Italy
 Japan
 Latvia
 Lithuania
 Luxembourg
 Malaysia
 Malta
 Mexico
 Netherlands
 New Zealand
 Norway
 Poland
 Portugal
 Romania
 Russia
 San Marino
 Singapore
 Slovakia
 Slovenia
 South Korea
 Spain
 Sweden
 Taiwan
 Ukraine
 United Kingdom
 United States

Cycling Directions[edit]

When Apple announced iOS 14 at WWDC 2020, they introduced cycling directions for Apple Maps in select cities, including Los Angeles, New York, and London. The following areas have received cycling directions for Apple Maps:

Locations with Cycling Directions[96]
Country Locations
 Canada Montreal, Toronto, Vancouver
 China Full coverage in all of mainland China
 Japan Full coverage
 Spain Barcelona
 United States Full coverage in all 50 states and Washington, D.C.
 United Kingdom London

Incident Reporting[edit]

In iOS 14.5, Apple implemented new ways to report incidents in real-time, with users able to report accidents, hazards, and speed checks during their route using Siri. The following countries have implemented new incident reporting tools:

Locations with Incident Reporting[97]
Country
 Australia
 Austria
 Belgium
 Brazil
 Canada
 China
 Czech Republic
 Denmark
 Finland
 France
 Germany
 Hong Kong
 Hungary
 India
 Ireland
 Italy
 Japan
 Malaysia
 Mexico
 Monaco
 Netherlands
 New Zealand
 Norway
 Poland
 Russia
 San Marino
 Singapore
 Slovenia
 South Africa
 Spain
 Sweden
  Switzerland
 Taiwan
 Thailand
 Turkey
 United Arab Emirates
 United Kingdom
 United States
  Vatican City

Look Around[edit]

Look Around allows the user to view 360°street-level imagery, with smooth transitions as the scene is navigated to provide precision in city environment. Look Around was introduced with iOS 13 at Apple Worldwide Developers Conference in June 2019. It was publicly released as part of iOS 13, with additional areas to be covered as time goes on.[98]

Country Region
 Andorra Full coverage
 Australia Full coverage
 Canada Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan
 France Metropolitan France
 Germany Full coverage
 Ireland Carlow, Cavan, Dublin, Kildare, Laois, Longford, Louth, Meath, Monaghan, Offaly, Westmeath, Wexford, Wicklow
 Italy Full coverage
 Japan Fukuoka, Hiroshima, Kanazawa, Kyoto, Nagoya, Niigata, Osaka, Sapporo, Sendai, Shizuoka, Takamatsu, Tokyo
 New Zealand Auckland, Bay of Plenty, Canterbury, Gisborne, Hawke's Bay, Manawatū-Whanganui, Marlborough, Nelson, Northland, Otago, Southland, Taranaki, Tasman, Waikato, Wellington, West Coast
 Portugal Continental Portugal
 San Marino Full coverage
 Singapore Full coverage
 Spain Full coverage in mainland Spain, including the Balearic and Canary Islands
 United Kingdom Edinburgh, Gibraltar, London
 United States Atlanta, Boston, Chicago, Denver, Detroit, Houston, Las Vegas, Los Angeles, Miami, New York City, Oahu, Philadelphia, Phoenix, Portland, San Diego, San Francisco Bay Area, Santa Cruz, Seattle, Washington, D.C.

Apple Maps Connect[edit]

In October 2014, Apple introduced Apple Maps Connect,[99] which allows small business owners to claim their business listing and edit business information, such as location and open hours. After the user logs in with their Apple ID, they are given a prompt to claim and link an Apple Maps listing to their account. The user can search through Apple's database to locate their listing or add a missing listing to Apple's database.[100]

Detailed City Experience[edit]

At WWDC 2021, Apple officials announced they would add new information to Apple Maps' portrayal of various cities, including real-world widths of roads, accurate elevations, and more detailed depictions of some buildings and landmarks. iOS 15 brought the new details for these cities:

Locations with Detailed City Experience[96]
Country Locations
 Canada Montreal, Toronto, Vancouver
 United States Atlanta, Chicago, Las Vegas, Los Angeles, Miami, New York, Philadelphia, San Diego, Seattle, San Francisco Bay Area, Washington, D.C.
 United Kingdom London

Apple also announced support at WWDC 2022 for Melbourne and Sydney by the end of the year.

Guides[edit]

At WWDC 2020, Apple announced that iOS 14 would bring "Guides"—packages of tourist information—for certain cities, many produced by third-party publications.[101] As of August 2022, Maps included the following, though incomplete, guides:

Locations featured in Guides[citation needed]
Guide Locations
365 Things Austin Austin
5280 Magazine Denver, Boulder
Academy Museum Los Angeles
AllTrails Chicago, Washington, D.C., Boston, Houston, Miami, Seattle, New York, London, Malibu, Los Angeles, San Francisco
Atlas Obscura New York, Chicago, Washington DC, Greensboro, Los Angeles, Miami, Boston, Jackson, New Orleans, Miami, Mexico City, Oakland, San Francisco, London
blogTO Toronto
Bloomberg New York, New South Wales, Southampton, The Hamptons, East Hampton, Amagansett, Montauk, London
Boston.com Boston
Bumble Los Angeles
Calm Los Angeles, San Francisco
Coffee Meets Bagel New York
Complex New York, Los Angeles, San Francisco
Concrete Playground Sydney
Culinary Backstreets New York, Mexico City, Porto, Lisbon, Barcelona, Marseille, Naples, Istanbul, Tbilisi, Shanghai
Culture Trip New York, Nyack, Beacon, Marlboro, Poughkeepsie, Kingston, Upstate New York, Hudson Valley, Boston, Adirondack, Washington, D.C., Montreal, Mont-Tremblant, Quebec City, North Adams, Ocean City, Montauk, Memphis, Newport, Oregon, Myrtle Beach, Nevada, Cape Cod, Nantucket, Caribou, Fernandina Beach, Jacksonville, Panama City Beach, Daytona Beach, Orlando, Sarasota, Texas City, Fort Myers Beach, Galveston, Boulder, Charleston, Indianapolis, Chicago, Atlanta, Nashville, Fort Lauderdale, Miami, Miami Beach, Vail, Naples, Marco Island, Key Largo, Florida Keys, Islamorada, San Antonio, Aspen, Santa Fe, New Orleans, Houston, Austin, Denver, Tulum, Snowmass, Jackson Hole, Truckee, Tahoe City, Bozeman, Park City, Grand Canyon, Banff, Tucson, Phoenix, Jasper, Las Vegas, Palm Springs, Big Bear Lake, Silver Lake, Mammoth Lakes, Cancun, Tizimin, Lazaro Cardenas, Playa del Carmen, Cozumel, Sedona, Bacalar, Southern California, San Juan, Puerto Vallarta, West Hollywood, Sayulita, Avalon, Cabo San Lucas, San Jose del Cabo, Santa Barbara, Napa Valley, San Luis Obispo, Yountville, Calistoga, Sonoma, Wine Country, Santa Cruz, Cartagena, Mexico City, Seattle, South Lake Tahoe, Whistler, San Diego, Vancouver, Laguna Beach, Portland, Oregon City, Los Angeles, Santa Monica, Malibu, Los Gatos, San Francisco, Carmel, Cotswolds, Göteborg, Valencia, Berlin, Milan, Prague, Helsinki, Venice, Paris, Vienna, Rome, Anacapri, Hvar, Sorrento, Thessaloniki, Volos, Constanța, Maui, Athens, Madrid, Oahu, Honolulu, Mykonos, Paros, Thira, Cairo, Osaka, Amsterdam, Rotorua, Auckland, Melbourne, Cornwall, Surrey, London, Kent, Badung, Detroit, Niagara Falls, Philadelphia, Reykjavik, Selfoss, Siglufjordhur, Fife, Edinburgh, Swansea, Devon, Bristol, Somerset, Worcestershire, Gloucestershire, Warwickshire, Wiltshire, Oxfordshire, Lisbon, East Sussex, Essaouira, Cologne, Copenhagen, Stockholm, Positano, Ravello, Amalfi, Salerno, Hachinohe, Dubai, Cape Town
Culture Whisper London
Curiocity Montreal, Quebec City, Toronto, London, Washington, D.C., Drumheller, Calgary, Kananaskis, Canmore, Banff, Seattle, Vancouver
Departures Philadelphia, Nashville, New York, Fall River, Tulsa, New Orleans, Estes Park, Bisbee, Miami, Key West, Mexico City, Sayulita, Oaxaca, Puerto Escondido, Napa Valley, San Francisco, Hudson Valley, Monterey, Marin County, Tomales, Reykjavik, Hoi An, Bangkok, Marrakech, Copenhagen, Taormina, Tiberias
Discover Atlanta Atlanta
Discover Puerto Rico Arecibo, Carolina, Rincón, Camuy, Mayagüez, Manatí, Cabo Rojo, Utuado, Dorado, Boquerón, Ciales, Lajas, Adjuntas, Cataño, Bayamón, San Juan, Guánica, Orocovis, Juana Díaz, Río Grande, Caguas, Ponce, Coamo, Luquillo, Fajardo, Salinas
EatOkra Indianapolis, New Orleans, Washington, D.C., Philadelphia, Nashville, East Orange, Newark, New York, Atlanta, Houston, Denver, Austin, Birmingham, Charleston, Baltimore, London
Embrace Someplace Portland
Eurotunnel Le Shuttle Calais, Lille, Paris, Bordeaux, Reims
FATMAP Downieville, Kirkwood, Tahoe Pines, Tahoe City, South Lake Tahoe, Truckee, Stateline, Tahoe Vista, Incline Village, Carson City, Redding, Kernville, Reno, Fresno, Mammoth Lakes, Squaw Valley, New York, Denver, Brenckinridge, Moab, Grand Canyon, Grand Canyon Village, Tucson, Phoenix, Sedona, Scottsdale, Flagstaff, Bryce Canyon, Auburn, Seattle, Yosemite National Park, Yosemite Village, Chiloquin, Winnemucca, Wrightwood, Death Valley, Prescott, Cedar City, Whistler, Portland, Marquette, Cleveland, Akron, Pittsburgh, Williamsport, Chambersburg, Shenandoah, Staunton, Charlottesville, Roanoke, Reading, Tusculum, St. Louis, Boone, Burnsville, Gatlinburg, Canton, Hickory, Asheville, Cherokee, Pisgah Valley, Brevard, Charlotte, Keene, New York, Washington, Bar Harbor, Caribou, Long Valley, Burlington, Rutland, Blairsville, Killington, Nevada, Denver, Boulder, Golden, Pueblo, Estes Park, Everglades, Miami, Keystone, Dillon, Silverthorne, Homestead, Breckenridge, Frisco, Vail, Leadville, Buena Vista, Salida, Aspen, Snowmass Village, Key West, Taos, Crested Butte, Glenwood Springs, Gunnison, Pagosa Springs, Montrose, Ouray, Delta, Telluride, Grand Junction, Carlsbad, Durango, Albuquerque, Jackson Hole, Teton Village, West Yellowstone, Driggs, Moab, Victor, Monticello, Teton, Terlingua, Park City, Huntsville, Hanksville, Squamish, Talkeetna, Bangor, Cumbria, Alesund, Henningsvær, Svolvær, Tromsø, Molde, Sogndal, Lyngen, Dombas, Narvik, Lyngseidet, Savoie, Argentiere, Marrakech, Azilal, Taroudant, Barcelona, Annecy, La Paz, La Clusaz, Sallanches, Le Tour, Les Contamines-Montjoie, Chamonix-Mont-Blanc, Courmayeur, Bern, Zurich, Girenbad, Adliswil, Greifensee, Kusnacht, Meribel, Pfaffikon, Lausanne, Meilen, Horgen, Gruningen, Wadenswil, Stafa, Hombrechtikon, Richterswil, Luzern, Geneva, Rapperswil-Jona, Thun, St. Gallen, Schmerikon, Alpnachstad, Abondance, Interlaken, Champex, Meiringen, Engelberg, Adelboden, Haute-Savoie, Starnberg, Annecy-le-Vieux, Grindelwald, Cluses, Kleine Scheidegg, Gimmelwald, Kandersteg, Araches-la-Frasse, Grand-Bornand, Finhaut, La Clusaz, Aix-les-Bains, Emosson, Sion, Bourg-St-Pierre, Vanoise, Grindelwald, Randa, Zermatt, Alagna Valsesia, Galtür, Ischgl, Starnberg, Berwang, Munich, Potsdam, Oderberg, Landeck, Leutasch, Kühtai, Navis, Bormio, Wiener Neudorf, Wiener Neustadt, Seefeld in Tirol, Vienna, Tatranska Lomnica, Strbske Pleso, Scharnitz, Merano, Luton, Epping Forest, Tegernsee, Sölden, Wandlitz, Grinzens, Finale Ligure, Innsbruck, Götzens, Mutters, Igls, Neustift im Stubaital, Fulpmes, Hall in Tirol, Belfast, Greenwich, Croydon, Gravesham, Sistrans, Mieders, Rinn, Tulfes, Jenbach, Schwaz, Madonna di Campiglio, Gerlos, Pieve di Ledro, Capri, Naples, Amalfi, Catania, Busteni, Tremalzo, Krimml, Badia, Corvara in Badia, Selva di Val Gardena, Bolzano, Bressanone, Milan, Finale Ligure, Canazei, Arabba, Cortina d'Ampezzo, Paris, Tirol, Mendoza, Aoraki / Mount Cook, Hokitika, Tekapo, Wanaka, Mount Aspiring, Cardrona, Queenstown, Kathmandu, Pokhara
Fellow (magazine) Portland, San Francisco Bay Area
Fodor's Travel Denver, Austin, Miami
Fotospot (road trip planner) Detroit, Indianapolis, Columbus, Chicago, Seattle, Philadelphia, Washington DC, Nashville, New York, Atlanta, Memphis, Portland, Oregon Coast, Boston, Dallas, Houston, San Antonio, Texas City, New Orleans, Las Vegas, Reno, Denver, Austin, Jacksonville, Miami Beach, Miami, Key West, Tucson, Sedona, Phoenix, Death Valley, Joshua Tree, San Diego, Laguna Beach, Long Beach, Los Angeles, Santa Monica, Malibu, Big Sur, San Francisco, Palos Verdes, San Jose, Oahu, Kauai, Maui
Gallaudet University Buffalo, Rochester, Germantown, Washington DC, Silver Spring, Baltimore, Austin, Riverside, San Diego, Los Angeles, Luxembourg
Gay Times London
GLBT Historical Society San Francisco
Golf Digest Myrtle Beach, Charleston, Hilton Head Island, Orlando, Tampa, Palm Beach, Naples, Scottsdale, Tucson, Phoenix, San Diego
Grim & Mild Ione, San Diego, Villisca, Liberty, Hartford, Providence County, Fall River, Newport County, Coos County, Port Townsend, San Francisco, Long Beach, Maxwell, Marion County, Adams County, Lawrence County, Mansfield, Sheboygan County, Sault Sainte Marie
Gulfshore Life Captiva, Sanibel, Cape Coral, Southwest Florida, Fort Myers, Estero, Bonita Springs, Naples, Marco Island
HappyCow Chicago, Minneapolis, New York, Philadelphia, Washington DC, Atlanta, Nashville, Miami, Boston, New Orleans, Denver, Houston, Portland, Austin, Phoenix, Los Angeles, San Francisco, London, Montreal, Honolulu
Hawaii.com Hilo, Maui, Kailua-Kona, Honolulu, Kauai
HER Los Angeles, San Francisco, London, Toronto, New York
Hidden Cities Florence, Trento, Valencia, Hamburg, Deventer, Exeter
Hop Culture Chicago, Pittsburgh, New York, Charlotte, Burlington, Tampa, Saint Petersburg, Denver, Austin, Miami, Southern California, Los Angeles
Houston Chronicle Houston
Hyperlocal Albuquerque, Aptos, Atlanta, Aurora, Austin, Berkeley, Boston, Calgary, Chagrin Falls, Chicago, Cleveland, Compton, Dallas, Fort Worth, Gary, Hampton, Hobart, Houston, Hudson, Lake Station, Las Vegas, London, Long Beach, Los Angeles, Louisville, Miami, Munster, Nantucket, Nashville, Newark, New Orleans, Newport News, New York, Norfolk, Oakland, Orlando, Oxnard, Philadelphia, Portsmouth, San Francisco, Santa Cruz, Seattle, Solon, Virginia Beach, Washington DC
I Just Love Athens, Atlanta, Auckland, Detroit, London, Los Angeles, Miami, Paris, New York
Intentionalist New York, Seattle, Los Angeles, San Francisco, London
KAYAK Orlando, Denver, Las Vegas
komoot Berlin, Hessen, Surrey, Denver, Derbyshire, Manchester, London
Lonely Planet Toronto, New York, Chicago, Washington, D.C., Montreal, Boston, Nevada, Houston, Miami, Seattle, Vancouver, Los Angeles, San Francisco, London, Barcelona, Rome
Lore Baltimore, Boston, Savannah, New Orleans
Los Angeles LGBT Center Los Angeles
Los Angeles Times Humboldt County, Mendocino, Long Beach, Inglewood, Los Angeles, Klamath
Louis Vuitton Chicago, New York, Miami, Mexico City, Los Angeles, San Francisco, London, Lisbon, Amsterdam, Paris, Madrid, Reims, Arles, Berlin, Milan, Prague, Venice, Rome, Moscow, Sao Paulo, Rio de Janeiro, Istanbul, Tokyo, Seoul, Taipei, Hong Kong, Cape Town, Bangkok, Singapore, Sydney, Beijing, Shanghai
Lyft Seattle
Macmillan Publishers Sunflower, Nashville, Birmingham, Anniston, Montgomery, Atlanta, Greensboro, Washington DC
Michelin Guide Washington, D.C., New York, Chicago, London, Paris, Luxembourg, Guangzhou
Narcity Toronto, Ottawa, Montreal, Quebec City, Calgary, Edmonton, Banff, Vancouver
National Park Foundation Chicago, Washington, D.C., New York, Atlanta, Boston, Miami, Seattle, San Francisco, Southern California, Texas City
NYC LGBT Historic Sites New York
OpenTable New York, Toronto, Chicago, Denver, Seattle, Vancouver, Los Angeles, Livermore, Santa Rosa, San Francisco
Petal Republic New York, Chicago, Philadelphia, Washington DC, Charlotte, Boston, Dallas, Houston, Denver, Austin, Miami, San Antonio, Phoenix, Seattle, San Diego, Los Angeles, San Francisco, London
Philadelphia Inquirer Philadelphia
PRIOR Greenport, Duxbury, Hudson Valley, New York, Washington, D.C., Charleston, Savannah, New Orleans, Nashville, Seattle, Los Angeles, Beverly Hills, Ventura, Oakland, Big Sur, San Francisco, Marshall, Malibu, Summerland, Montecito, Santa Barbara, Santa Ynez, Stonewall, Del Norte, Jackson, Maui, Somerset, Oxford, Porto, Lisbon, Cascais, Amsterdam, Antwerp, Paris, Lyon, Strasbourg, Marseille, Barcelona, Figueres, Potsdam, Otterlo, Madrid, Humlebæk, London, Mexico City, Casablanca, Agadir, Marrakech, Milan, Florence, Turin, Bra, Trieste, Prague, Vienna, Metz, Rome, Istanbul, Salta, Modica, Cairo, Kyoto, Wakayama, Jaipur, Mumbai, Bangkok, Sydney, Brisbane, Toronto, Kampala, Hue
Red Bull Records Chicago, New York, Atlanta, Miami, Los Angeles, Salt Lake City
Religion of Sports New York
Rick Steves' Europe Rome, Paris, London
Roadtrippers Traverse City, Bellaire, Chicago, Pittsburgh, Washington DC, New York, Yonkers, Bloomington, Manchester, Boston, Nevada, Cawker City, Orlando, Galveston, Denver, Delray Beach, Santa Fe, Grand Canyon, Las Vegas, Joshua Tree, Carlsbad, San Diego, Los Angeles, San Francisco
Roaming Hunger New York, Austin, Portland, Los Angeles, San Francisco
San Francisco Chronicle San Francisco
Secret Media Network Los Angeles, New York, London, West Sussex, Essex, East Sussex, Kent
Shazam London
Smithsonian Institution Washington, D.C., Tacoma, Genoa, Zanzibar
Spoon University Washington DC, Boston
Sprudge Columbus, Toronto, Buffalo, Milwaukee, Washington, D.C., Montreal, Austin, Calgary, Phoenix, Vancouver (Canada), Vancouver (Washington), Los Angeles, Sacramento, San Francisco, Exeter, London, Helsinki, Mumbai, Hanoi
Street Art Cities New York, Miami, Los Angeles, Aberdeen, Manchester, Ostend, Amsterdam, Antwerp, Ghent, The Hague, Madrid, Heerlen, Sagunto, Valencia, Berlin, Cotignola, Lioni, Ragusa, London, Portsmouth
Sydney Mardi Gras Sydney
Tennessee Tourism Knoxville, Nashville, Chattanooga, Memphis
The Infatuation Chicago, Nashville, Philadelphia, Washington Heights, New York, Montauk, Portland, Providence, Boston, Charleston, Austin, Miami, Seattle, Los Angeles, Oakland, San Francisco, London, Mexico City, Paris, Barcelona, Rome
The Nature Conservancy Ohio, Nevada, Fort Davis, Washington, New York, San Francisco
The Points Guy Charlotte, Houston, Las Vegas, Los Angeles, Miami, Philadelphia, Phoenix, San Francisco, Seattle, Dallas, Denver, New York
The Six Fifty San Francisco, San Mateo County, Silicon Valley, San Jose, Santa Clara County
The Washington Post Washington, D.C., New York, Los Angeles, San Francisco, London, Greenwich
Thrillist Chicago, Seattle, Denver, San Diego, Minneapolis, Dallas, Austin, Memphis, Nashville, Atlanta, Washington DC, Baltimore, Hudson Valley, Philadelphia, New York, Jersey Shore, Houston, Boston, Miami, Las Vegas, Los Angeles, San Francisco
TikTok Westwood, Arcadia, Southern California, Los Angeles, New York, Oahu, Honolulu, Santa Monica, Oakland, San Francisco, Berkeley, Chicago
Time Out Denver, Washington, D.C., New York, Los Angeles, San Francisco, London, Porto, Lisbon, Barcelona, Sydney, Melbourne, Madrid, Chicago, Philadelphia, Houston, Denver, Austin, Seattle, Quebec City, Montreal, Boston, Miami, New South Wales
Timestorm (podcast) New Jersey, San Juan, El Yunque National Forest
tinybeans Glencoe, Chicago, Brookfield, Schaumburg, Lemont, Lisle, Williamsport, Washington, D.C., Arlington, Rutherford, New York, Alto, Dawsonville, Gainesville, Buford, Woodstock, Roswell, Stone Mountain, Atlanta, Carrollton, Boston, Seattle, Miami, Everett, Issaquah, Maple Valley, Snohomish, Redmond, Mill Creek, Kent, Skyforest, Bothell, Kirkland, Kenmore, Mercer Island, Redlands, San Bernardino, Federal Way, Tacoma, Lakewood, Portland, San Diego, Anaheim, Orange County, Pasadena, La Canada Flintridge, Laguna Beach, Glendale, Costa Mesa, Los Angeles, Burbank, Long Beach, Beverly Hills, Culver City, Torrance, Santa Monica, Manhattan Beach, Rancho Palos Verdes, Moorpark, Malibu, San Jose, Oakland, Berkeley, San Mateo, Sausalito, San Francisco, Santa Cruz, Half Moon Bay, Spring Grove, Peotone, Bartlett, Covington, Friendship, Lawrenceville, Stafford, Keswick, Stevensville, Clifton, Fort Washington, Annapolis, Cumming, Manassas, Marietta, Powder Springs, Glen Echo, Hiram, Thurmont, Basye, Ijamsville, Duluth, Long Grove, Evanston, Northbrook, Glenview, Oak Park, Elmhurst, Rosemont, Rolling Meadows, Lake Villa, McHenry, Vernon Hills, Warrenville, Naperville, Harvard, Mercersburg, Winchester, Hot Springs, Carroll Valley, Berryville, Luray, Lovettsville, Round Hill, Lewisberry, Markham, Purcellville, Delaplane, Union Bridge, Leesburg, Dickerson, Poolesville, Manchester, Madison, Haymarket, Herndon, Great Falls, Centreville, Vienna, Fairfax, McLean, Falls Church, College Park, Palmerton, Alexandria, Brooklyn, Baltimore, Lorton, Capitol Heights, Tannersville
Toronto Life Toronto
Travel Insider Brisbane, Darwin, Sydney, Canberra, Melbourne, Hobart, Adelaide, Perth
Tribeza Austin
Travel Texas Graham, Houston, Galveston, Fort Worth, Cat Spring, Burnet, Austin, Spicewood, Bay City, Dripping Springs, Wimberley, Hye, Blanco, Stonewall, Fredericksburg, San Antonio, Comfort, Port Aransas, Bandera, Concan, Balmorhea, South Padre Island, Fort Davis, Marfa, Tyler, Longview, Jefferson, Palestine, Wimberley, Marshall, Nacogdoches, Corpus Christi, Brownsville
Tribeza Austin, Fredericksburg
VanMoof Governors Island
Visit Colorado Fort Morgan, Greeley, Fort Collins, Loveland, Denver, Longmont, Castle Rock, Littleton, Colorado Springs, Boulder, Morrison, Estes Park, Evergreen, Central City, Victor, Georgetown, Walden, Hot Sulphur Springs, Keystone, Breckenridge, Westcliffe, Cuchara, Copper Mountain, Vail, Buena Vista, Avon, Steamboat Springs, Villa Grove, Alamosa, Aspen, Glenwood Springs, Gunnison, Lake City, Pagosa Springs, Ouray, Durango, Telluride, Nucla
VolunteerMatch Detroit, Nashville, Washington, New York, Los Angeles, San Francisco, Honolulu, Chicago, Minneapolis, Miami, Seattle, Phoenix, Portland, Atlanta, Boston, New Orleans, Dallas, Houston, Denver, Austin
Washingtonian Washington, D.C.
Welcome to Chinatown New York
Wikiloc Lebanon, Roussillon, Bayonne, Monument Valley, Tromsø, La Mongie, South Tyrol, Salzburg, Goias, Sao Paulo, Rio de Janeiro, Florianopolis, Merida, Parana
WSL Oaxaca de Juarez, Maui County
Zagat New York, Miami

Native Ratings and Reviews[edit]

iOS 14 introduced the addition of native ratings and reviews to make it easier to search ratings. Yelp, as a result, is slowly being phased out in exchange for this new system. The following countries have implemented native ratings and reviews:

Locations with Native Ratings and Reviews[102]
Country
 Albania
 Argentina
 Armenia
 Australia
 Austria
 Bangladesh
 Belarus
 Belgium
 Bolivia
 Brazil
 Bulgaria
 Cambodia
 Canada
 Colombia
 Costa Rica
 Cote d'Ivoire
 Croatia
 Cyprus
 Czech Republic
 Denmark
 Dominican Republic
 Ecuador
 Estonia
 Finland
 Georgia
 Germany
 Ghana
 Greece
 Guatemala
 Honduras
 Hong Kong
 Hungary
 Iceland
 Ireland
 Italy
 Jamaica
 Japan
 Kazakhstan
 Laos
 Latvia
 Libya
 Lithuania
 Luxembourg
 Malta
 Malaysia
 Mexico
 Monaco
 Mongolia
 Myanmar
   Nepal
 Netherlands
 New Zealand
 Nigeria
 Pakistan
 Paraguay
 Peru
 Poland
 Portugal
 Romania
 Senegal
 Serbia
 Singapore
 Slovakia
 Slovenia
 South Africa
 Spain
 Sri Lanka
 Sweden
  Switzerland
 Taiwan
 Thailand
 Turkey
 Ukraine
 United Kingdom
 United States
 Uzbekistan
  Vatican City

Market share[edit]

A graph showing the percentage of American smartphone users who used Apple Maps (blue) and Google Maps (orange) between July 2013 and February 2016 (estimated by comScore)

ComScore investigated the market shares of different web mapping services in the United States using polls. Prior to the launch of Apple Maps in September 2012, there were 103.6 million Americans with iOS or Android, 81 million of which used Google Maps. According to comScore, the latter figure had dropped to 58.7 million in September 2013, a year after the release of Apple Maps. At the same time, there were 35 million American Apple Maps users and a total of 136.7 million people with iOS or Android in the United States. Out of the 60.1 million iPhone users, 8.3 million used Google Maps. However, some of those iPhone users were not able to use Apple Maps, since their devices were not updated to iOS 6.[11] In addition, research by comScore conducted between July 2013 and February 2016 revealed that between 20% and 30% of all American smartphone users used Apple Maps — this includes users with operating systems for which Apple Maps was not compatible. During the same period, it was concluded that between 40% and 51% of American smartphone owners used the application Google Maps.[103]

Furthermore, comScore studied the market share of Apple Maps on iPhones in the United Kingdom. In September 2013, one year after its launch, more than 6.2 million of the total 10.35 million British iPhone owners used Apple Maps. Google Maps had the second largest market share on British iPhones with over 1.8 million British iPhone users.[104]

In the second half of 2013, British Internet service provider EE Limited concluded that Apple Maps had a market share in the UK of 64% of 4G network users and 57% of 3G network users.[105] The research involved comparing the data of the internet provider and the results of an investigation by Taylor Nelson Sofres among 1,000 users of the 4G network. However, EE Limited did not indicate how many of its users had an iPhone.[106] According to subsequent research by EE Limited, in the first half of 2014, the market share of Apple Maps increased among iPhone users: 70% of the 4G network and 76% of the 3G network.[107] At the turn of the year, the same values amounted to 73% and 82% respectively.[108]

Reception[edit]

Early inaccuracy[edit]

Apple Maps received considerable criticism after its launch on September 19, 2012, due to wrong and inaccurate information about places and points of interests. Many of these errors are now fixed.[9][26][109]

Some places were misspelled, were displayed with the wrong name, or were missing entirely.[9][12] Examples of those mistakes included the Ukrainian capital Kyiv, which was incorrectly spelled as "Kylv", the Welsh town Pontypridd, whose label was shown 6 miles (10 kilometres) northeast of its actual location, and the English town Stratford-upon-Avon, which was missing altogether in Apple Maps. Also, when users looked up "London," they were directed to the Canadian city London, Ontario, instead of its namesake, the capital of the United Kingdom.[12] Many complained about outdated or inaccurate data about companies and places of interest. For example, in the United Kingdom, chains that no longer exist were still on the maps, and large stores were accidentally mapped in backyards.[26] Furthermore, in the United States, the label of the Willis Tower was displayed in the wrong location.[12] Apple Maps was sometimes inadequate to find companies or other points of interest at all.[26] For instance, the London train and underground station Paddington and Tokyo Station were missing, and the Helsinki Central railway station was shown as a park.[11][12] Also, parks were occasionally displayed as airports.[9]

On several occasions, government authorities and politicians warned citizens of errors with Apple Maps. In early December 2012, the police department of the Australian city Mildura alerted people who planned to reach the city using Apple Maps, because Mildura was shown in the middle of Murray-Sunset National Park, 40 miles (64 kilometres) from its actual location. The police department stated that the error was potentially life-threatening, as national park temperatures could rise to 114 °F (46 °C) and those traveling would be without water supplies. The police rescued at least four people, one of whom was stranded for 24 hours. After that, the police department tried to contact Apple to solve the problem. Apple fixed the error in December 2012.[110][111][112] Alan Shatter, the Minister for Justice and Equality and Minister of Defense of Ireland at the time, issued a warning because of a mistake in Apple Maps: a non-existent airport was shown near the Irish capital Dublin. This location was in reality a public farm called "Airfield." Shatter wrote in his statement that the mistake was dangerous because a pilot could try to make an emergency landing there.[113]

Apple's response[edit]

As a result of the criticism, Tim Cook, CEO of Apple Inc., published a letter of apology on Apple's website on September 28, 2012, in which he apologized for the "frustrations" experienced by users. He said that Apple fell short and that the company was making every effort to improve the mapping service. Cook also suggested that dissatisfied users could use rival mapping applications like Bing Maps, MapQuest, Waze, Google Maps, and Nokia Maps.[114] Steve Jobs, former CEO of Apple Inc., had used this way of apologizing in the past.[9] A week before the release of the letter of apology, just after the launch of Apple Maps, spokesperson Trudy Miller had stated to technology news website All Things Digital that Apple Maps was a major initiative and that they "were just getting started with it." Miller also said the application would improve as more people used it.[115][116]

In the aftermath of the criticism, two key employees left the company due to the problems associated with Apple Maps. The departure of Scott Forstall, senior vice president of iOS, was announced in October 2012.[10] Sources told technology news website The Verge that he had been fired for refusing to sign Tim Cook's letter of apology.[117] According to business magazine Bloomberg Businessweek, Richard Williamson, the person responsible for the mapping team at Apple, left the following month. He was succeeded by Eddy Cue.[10]

In June 2016, Eddy Cue said in an interview with Fast Company that Apple "had completely underestimated the product, the complexity of it." He also said the problems with Apple Maps led to "significant changes to all of our development processes." After the launch of Maps, Apple started offering public betas of new versions of iOS and OS X. Furthermore, Cue commented that before Maps was launched Apple's executive team long discussed if Apple should have its own mapping service.[118] One month later, Tim Cook looked back to the launch of Apple Maps in an interview with The Washington Post and said "Maps was a mistake." He added that the company admitted its mistake and that Maps is something the company is now proud of because of the improvements.[119]

TomTom's response[edit]

As the primary provider of map data, TomTom has also received criticism. Cees van Dok, TomTom's head of user experience design, in April 2013 told technology news website TechRadar that Apple was the problem. According to him, Apple was trying to combine too many sources of data to create Apple Maps.[120]

2016—[edit]

Despite fixing preliminary issues, Apple Maps has received mixed reviews, with some critics complimenting its "Flyover" feature and appearance of the street map,[121] while others are criticizing its lack of features similar to those in Google Maps. ZDNet said "[Apple Maps] had its share of problems, but Apple Maps is back with a vengeance. Powered by some jaw-dropping 3D graphics and enjoying an aggressive multi-platform strategy, Apple is finally set to redefine our geospatial expectations – and take Google down a few notches."[121] An editor of The Street wrote "But, today, and presumably after the iOS 7 update, Apple Maps has come into its own. Despite the lingering absence of transit directions (at last check, Apple still suggests Google Maps and other 'routing' apps), I now prefer to Apple over Google."[122] Macworld wrote "Apple Maps has vastly improved since it was first launched and now we conclude the turn-by-turn navigation is a lot better than Google's offering. While there are areas that both Google and Apple can improve on, we're certain that using Apple Maps won't direct you to drive into the Thames and that most of the initial issues have been fixed."[123] Thrillist wrote an article about "Things Apple Maps Does Better Than Google Maps," praising its ability to let the user "send directions instantly from your computer to your phone," "see turn-by-turn directions from the lock screen," "get more specific recommendations for nearby attractions," "know which subway car to get on and which exit to use," "see true-to-life details," and "get seamless directions from Siri."[124]

Taiwan (Republic of China) was classified as a province of the People's Republic of China in the application in 2013; searches for "Taiwan" were changed automatically to "China Taiwan province" in Simplified Chinese, prompting the Ministry of Foreign Affairs to demand a correction from Apple.[125]

Criticisms[edit]

China[edit]

Apple has also received criticism regarding its map concerning the greater China region. Apple use China map supplier for map display within China and use TomTom and local maps suppliers for Taiwan and Hong Kong. If the phone is located within mainland China, it can result in all geotagged photos taken in Hong Kong, Macau, Taiwan, Arunachal Pradesh, or disputed South China Sea islands being applied with incorrect location, or displaying the area as part of China. There are some English language issues if use China's pinyin transliteration of the Chinese name in Taiwan and Hong Kong. Photos taken in Taipei or Itanagar will display the location respectively as "Taiwan Province, China"[126] or "Tibet Autonomous Region, China".[127] Additionally, Apple in China has agreed to manipulate Apple Maps to support China in the Senkaku Islands dispute by making Chinese-claimed islands appear larger than they actually are, as part of a business deal that was personally negotiated by Apple CEO Tim Cook.[128]

Russia[edit]

Since the Russian annexation of Crimea in 2014, Apple has had to deal with how to label the region, generating outrage from both countries. In 2019, Apple received criticism for labeling Crimea as part of Russia rather than Ukraine.[129]

In response to the 2022 Russian invasion of Ukraine, Apple suspended its business operations in Russia. As a safety precaution to those in Ukraine, Apple had also disabled live traffic and other features in Maps.[130]

See also[edit]

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