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Teneo.ai
Company typePublic company
Nasdaq: TENEO
ISINSE0018397184
Industry
Founded2001
FounderJohan Åhlund, Johan Gustavsson and Michael Söderström
HeadquartersStockholm, Sweden
Number of locations
Offices in Stockholm, Barcelona, and Austin
Key people
Per Ottosson (CEO)
ProductsTeneo platform[1]
Websitewww.teneo.ai

Teneo.ai, formerly known as Artificial Solutions, is a multinational technology company that develops technology for conversational AI systems.

The company's products have been deployed in several industries including automotive, finance,[2][3][4] energy, entertainment, telecoms,[5][6] the public sector,[7][8] retail[9][10] and travel.[11] Its customers include telecom providers such as AT&T,[12] as well as other organisations such as Medtronic, Circle K [13] and Folksam,[14]

The company was founded in 2001 and became a public company in 2019[15] after conducting a reverse takeover of Indentive AB. On August 2024, Artificial Solutions rebranded to Teneo.ai.[16]

Teneo.ai is listed on the Nasdaq First North stock exchange under the ticker symbol TENEO.[17] The symbol was previously ASAI for Artificial Solutions.

Products

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Teneo.ai develops the Teneo platform, a conversational AI development platform. The platform is available as both a cloud-based and an on-premises installation and can be used to create applications that support over 86 languages.[18][19] It utilizes a proprietary technology known as Teneo Linguistic Modeling Language (TLML) for natural language understanding and dialogue management.[19][20]

The company's products include the following:

  • Teneo platform: An environment for developing and managing conversational AI agents. It provides tools for natural language processing, dialogue construction and integration with backend systems.[18][21] The platform enables the analysis of conversational data for customer insights and is designed to be used without writing code.[18]
  • Voice AI Agents: AI-based agents designed for voice channels, such as automated phone systems in contact centers.[22]

Company press release about patents

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In 2022, the company issued a press release claiming that an independent valuation by OxFirst Ltd. had estimated the company's patent portfolio value at over SEK 1.6 billion, and saying that the patents had received significantly more forward citations than the industry average at the time.[23]

History

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Founded in Stockholm in 2001 by Johan Åhlund, Johan Gustavsson and Michael Söderström, the company created interactive web assistants using a combination of artificial intelligence and natural language processing. Artificial Solutions expanded with the development of online customer service optimization products, and by 2005 it had several offices throughout Europe supporting the development and sales of its online virtual assistants.[24]

In 2008, the company's Elbot chatbot won the Loebner Prize.[25]

In 2010, the company's management changed, and the new management focused on Natural Language Interaction and launched the Teneo Platform, designed for humans to conversations with applications running on electronic devices.[26][27][28] In 2013 Artificial Solutions launched Lyra, a mobile personal assistant that is able to operate and remember the context of the conversation across different platforms and operating systems.[29][30][31]

A new round of funding was announced in June 2013 to support expansion in the US market.[32]

Since then the company has continued to develop the Teneo Platform and to patent technology in the conversational AI sector, including a framework for having chatbots interact with each other.[33]

In 2018, the company raised a total of 13.7[quantify] Euros in equity capital to help support global growth and to accelerate the expansion of Teneo.[citation needed]

In 2019, Artificial Solutions Holding completed the Reverse Takeover of Indentive, enabling the business of Artificial Solutions Holding to be traded on Nasdaq First North. Lawrence Flynn remains the CEO. [34]

In November 2020, Per Ottosson took over as CEO. He and the CFO, Fredrik Törgrenis, are based at the company's headquarters in Stockholm.[35]

In August 2024, the company rebranded itself as Teneo.ai.

References

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  1. ^ Teneo, TENEO AI, 2024
  2. ^ Thompson, Scott. "Agria working with Artificial Solutions". FStech. Perspective Publishing. Retrieved 12 September 2013.
  3. ^ Savvas, Antony. "Co-operative Bank uses Mia to speed up contact centre calls". Computerworld UK. IDG. Retrieved 12 September 2013.
  4. ^ Thompson, Scott (29 March 2012). "2012 FStech Awards: winners announced". FStech. Perspective Publishing. Retrieved 12 September 2013.
  5. ^ Westerholm, Joel. "Telenors elektroniska kundtjänst pressar kostnaderna". ComputerSweden. IDG. Retrieved 12 September 2013.
  6. ^ Peart, Andy (17 January 2013). "Artificial Solutions powers Online Virtual Assistant for Vodafone Ireland" (Press release). Artificial Solutions.
  7. ^ Brax, Sofia (18 January 2011). "Digitala kolleger alltid till tjänst". Publik. Fackforbundet ST. Retrieved 12 September 2013.
  8. ^ Nilsson, Orjan. "Cyber-damene husker deg". Nettavisen. iBergen.
  9. ^ "Circle K selects Teneo AI platform to enhance shopping experience". Retail Insight Network. 21 August 2019. Retrieved 30 August 2019.
  10. ^ Travis, Aaron (5 January 2013). "In Defense Of The Humble App Walkthrough". TechCrunch.
  11. ^ Fox, Linda (16 April 2013). "CWT brings virtual face to mobile service". Phocuswire.
  12. ^ "Artificial Solutions". Hardman & Co.
  13. ^ "Circle K selects Teneo AI platform to enhance shopping experience". Retail Insight. 21 August 2019.
  14. ^ "Artificiell intelligens reglerar skador på Folksam". Breakit.
  15. ^ "A Conversational AI Leader Is Going Public". Motley Fool. 25 February 2019.
  16. ^ "Artificial Solutions Announces Rebrand to Teneo.ai, Signaling a New Era in Voice AI and Customer Service Automation". News Powered by Cision. 19 August 2024. Retrieved 7 August 2025.
  17. ^ TENEO
  18. ^ a b c "Teneo Software Reviews, Demo & Pricing - 2025". Software Advice. Retrieved 6 November 2025.
  19. ^ a b "Teneo.ai Launches the First Enterprise Platform to Deliver..." Nasdaq. 21 October 2025. Retrieved 6 November 2025.
  20. ^ "Teneo AI AB, TENEO:STO summary - FT.com - Markets data". Financial Times. Retrieved 6 November 2025.
  21. ^ "Teneo.ai Reviews & Product Details". G2. Retrieved 6 November 2025.
  22. ^ "Teneo Agentic AI Platform for the Contact Center". Microsoft Azure Marketplace. Retrieved 6 November 2025.
  23. ^ "Artificial Solutions' patents valued to 1.6 Billion SEK". Cision News. 19 January 2022. Retrieved 14 November 2025.
  24. ^ "Al grano". Elnuevolunes.es. Retrieved 8 September 2013.
  25. ^ "Elbot". Chatbots. Retrieved 25 September 2019.
  26. ^ Mike Elgan (9 March 2013). "Smart apps think (so you don't have to)". Computerworld. Retrieved 8 September 2013.
  27. ^ "Artificial Solutions Unveils a Software Toolkit for Adding Speech to Mobile Apps". SpeechTechMag.com. 17 January 2012. Retrieved 8 September 2013.
  28. ^ "Så effektiv er Ikeas chat-robot: Har været på 'efteruddannelse'". Computerworld.dk. 10 October 2012. Retrieved 8 September 2013.
  29. ^ Hoyle, Andrew (24 February 2013). "Indigo brings Siri-like assistance to Android for free (hands-on) | Mobile World Congress". CNET Reviews. Retrieved 8 September 2013.
  30. ^ "Indigo Wants to Be Your Personal Assistant Across Devices". Lifehacker.com. 30 April 2013. Retrieved 8 September 2013.
  31. ^ Wollman, Dana (26 February 2013). "Indigo is a cloud-based, cross-platform personal assistant for Android and Windows Phone 8 (hands-on)". Engadget.com. Retrieved 8 September 2013.
  32. ^ "Artificial Solutions raises $9.4m in Scope-led round for US expansion | AltAssets Private Equity News". Altassets.net. 25 June 2013. Retrieved 8 September 2013.
  33. ^ Trenholm, Rich. "Next generation of personal assistant takes a step towards 'Her'-style super-Siri". Cnet.
  34. ^ Leadership Team, Artificial Solutions, 2019
  35. ^ "Artificial Solutions International AB: Per Ottosson appointed new CEO of Artificial Solutions", Aktiespararna, 2020
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