Bank Mandiri

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PT Bank Mandiri (Persero) Tbk.
IndustryFinancial services, banking
  • PT Bank Bumi Daya (Persero)
  • PT Bank Dagang Negara (Persero)
  • PT Bank Ekspor Impor Indonesia (Persero) (BankExim)
  • PT Bank Pembangunan Indonesia (Persero) (Bapindo)
Founded2 October 1998; 23 years ago (1998-10-02)
FounderGovernment of Indonesia by merging several of its state-owned banks
HeadquartersJakarta, Indonesia
Key people
Darmawan Junaidi, President Director
Muhamad Chatib Basri, President Commissioner
RevenueIncrease Rp 61.247 trillion (2019)[1]
Increase Rp 36.441 trillion (2019)[2]
Increase Rp 27.5 trillion (2019)[1]
Total assetsIncrease Rp 1318.2 trillion (2019)[3]
Total equityIncrease Rp 209.034 trillion (2019)[3]
Number of employees
39,065 (2019)
SubsidiariesMandiri Sekuritas
AXA Mandiri
Bank Mandiri Taspen
Mandiri Tunas Finance
Mandiri Inhealth (80%)
Bank Syariah Indonesia (51.2%)

PT Bank Mandiri (Persero) Tbk or Bank Mandiri, headquartered in Jakarta,[4] is the largest bank in Indonesia in terms of assets, loans and deposits.[5] Total assets as of March 2021, were IDR 1.58 quadrillion (around US$110.56 billion) .As of March 2021, Bank Mandiri was the largest bank in Indonesia by total assets.

As of December 2020, the bank had 2,511 branches spread across three different time zones in Indonesia and 7 branches abroad, about 13,217 Automatic Teller Machines (ATMs), and five principal subsidiaries: Mandiri Sekuritas, Mandiri Tunas Finance, AXA Mandiri Financial Services, Bank Mandiri Taspen, and Mandiri AXA General Insurance.



Museum Mandiri, the former Dutch East Indian headquarters of the Netherlands Trading Society that was nationalised after the independence period.
The former logo of Bank Mandiri, used until January 2008.
The second logo of Bank Mandiri, used from January 2008 until October 2016.

Bank Mandiri is the result of the merger made by Indonesian government from four older government-owned banks that failed in 1998. Those four banks were Bank Bumi Daya, Bank Dagang Negara, Bank Ekspor Impor Indonesia, and Bank Pembangunan Indonesia. During the amalgamation and reorganisation, the government reduced the number of branches by 194 and the number of personnel from 26,600 to 17,620.

Bank Bumi Daya and Bank Ekspor Impor Indonesia was previously merged in 1965 by the Indonesian government under Guided Democracy into Bank Negara Indonesia (BNI) umbrella, 1968: The Indonesian government then reorganized the banks in 1968 as the New Order government took place.

  • Bank Bumi Daya (BBD) starts from 1959, when the government nationalized Nationale Handelsbank's operations in Indonesia as a part of boycott on Dutch companies amid both nation's dispute over Western New Guinea, and from them the government created Bank Umum Negara ("State General Bank"). In 1964, the government nationalized Chartered Bank's operations in Indonesia and merged them into Bank Umum Negara; the British overseas bank had first entered Indonesia in 1863 when it opened an agency in Batavia (now Jakarta). In 1965 the government brought Bank Umum Negara into BNI, renaming it Bank Negara Indonesia Unit IV (BNI IV), but in 1968 BNI IV became an independent bank again with the name Bank Bumi Daya.
  • Bank Ekspor Impor Indonesia (BankExim, "Export Import Bank of Indonesia") was created in 1960 as the Indonesian government nationalized the Indonesian operations of Nederlandsche Handel-Maatschappij. The bank then merged into BNI by the government in 1965 and became Bank Negara Indonesia Unit II (BNI II). In 1968, the government split BNI II into two parts, with the BNI Unit II Export-Import Division becoming BankExim, which specialised in trade finance.
  • Bank Dagang Negara (BDN, "State Trading Bank") was established in 1960 from the nationalization of Escomptobank NV. Escomptobank NV, previously Nederlandsch Indische Escompto Maatschappij until 1949, was established in Batavia in 1857.
  • Bank Pembangunan Indonesia (Bapindo, "Development Bank of Indonesia") has its root from Bank Industri Negara (BIN, "State Industrial Bank"), which was established in 1951. The bank was aimed to finance priority sectors, such as plantations, industry and mining. In 1960, the Indonesian government established Bapindo and merged BIN into it. Bapindo specialised in medium and long-term financing of manufacturing, tourism and transportation. In 1986, Bapindo expanded into general commercial banking.

Merger and later history[edit]

In 1998, the government merged BBD, BDN, BankExim and Bapindo to create Bank Mandiri[6] to restructurize some state-owned banks to manage impacts of financial crisis at the time. Bank Mandiri was established on 2 October 1998, and the merged banks operated effectively as a single bank starting on 31 July 1999. The name Mandiri (Indonesian for "self-reliant" or "independent") was coined by President B. J. Habibie during his presidency, with the hope that the bank could become a self-reliant bank and encourage the people, especially who need microfinancing, to also become self-reliant.[7]

In 2004, the bank opened a branch in Dili, East Timor and a representative office in Shanghai, China.

Board of directors[edit]

  • President Director : Darmawan Junaidi
  • Vice-President Director : Alexandra Askandar
  • Director Manajemen Risiko : Ahmad Siddik Badruddin
  • Director Kepatuhan dan SDM : Agus Dwi Handaya
  • Director Treasury & International Banking: Panji Irawan
  • Director Commercial Banking : Riduan
  • Director Jaringan & Retail Banking : Aquarius Radianto
  • Director Operation : Toni E.B. Subari
  • Director Corporate Banking : Susana Indah Kris Indriati
  • Director Hubungan Kelembagaan : Rohan Hafas
  • Director Keuangan dan Strategi : Sigit Prastowo
  • Director Information Technology : Timothy Utama



Consumer banking[edit]

  1. Mandiri Savings:
    • Mandiri Saving Account
    • Mandiri Business Saving
    • Mandiri Plan Saving
    • Mandiri Hajj Saving
    • Mandiri Foreign Currency Saving
  2. Mandiri Current account
    • Mandiri Current Account
  3. Mandiri Deposit
    • Mandiri Deposit
    • Mandiri Foreign Currency Deposit
  4. Mandiri Debit
    • Mandiri Debit
  5. Mandiri Prepaid
    • GazCard
    • Indomaret Card
    • E-toll Card
  6. Mandiri credit card
  7. Mandiri consumer loan
    • Mandiri KPR
    • Mandiri KPR Multiguna
    • Mandiri personal loan
    • Mandiri Mitrakarya
    • Mandiri Tunas KPM
  8. Mandiri Priority Services
    • Mandiri Priority Services
    • Merchant Relations Program
  9. Investment Products
  10. Bancassurance
    • Mandiri Investasi Sejahtera
    • Mandiri Jiwa Sejahtera
    • Mandiri Rencana Sejahtera
  11. Retail Brokerage Service
    • Retail Brokerage
  12. Consumer Banking Treasury (CBT)



  • Bank Mandiri Singapore Branch,[8] operate under wholesale bank licence granted by Monetary Authority of Singapore[9]
  • Bank Mandiri Hong Kong Branch[8]
  • Bank Mandiri Cayman Islands Branch[8]
  • Bank Mandiri Dili Branch[8]
  • Bank Mandiri Shanghai Branch[8]
  • Bank Mandiri (Europe) Limited,[8] located in London, UK. Subsidiary of PT Bank Mandiri (Persero) Tbk.


  • Mandiri Sekuritas, at Capital Market Awards 2011, PT Mandiri Sekuritas got 3 awards from 9 awards (Marketing Net, the Best Bond Emiten, and the Best Stock Exchange member)[10]
  • AXA Mandiri Financial Services
  • Bank Sinar Harapan Bali (BSHB) (now Bank Mandiri Taspen or Bank Mantap)
  • Mandiri Tunas Finance[11]
  • Mandiri Utama Finance
  • Mandiri AXA General Insurance
  • Asuransi Jiwa InHealth Indonesia (now Mandiri InHealth)


Based on mystery shopper method done by surveyor, in 2011 Bank Mandiri got average value 91.23 percent, a first time for a bank got more than 90 percent over 15 years survey. Bank Mandiri got Service Excellence Award for 4 times consecutives and got The Most Consistent Bank for 2 times.[12]


  • 1998–2005: Bank Terpercaya Pilihan Anda (The Trust and Preferred Bank)
  • 2003–2005: Satu Hati, Satu Negeri, Satu Bank (One Heart, One Country, One Bank)
  • 2005–2008: Melayani Dengan Hati, Menuju yang Terbaik (Serve With Heart, Towards the Best)
  • 2008–present: Terdepan, Terpercaya, Tumbuh Bersama Anda (Leading, Trust, Enabling Growth)
  • 2009–2010: Menembus Batas Keinginan (Breaking the Limits of Desire)
  • 2010–2012: Menjawab Setiap Keinginan (Answering Every Wish)
  • 2012–2018: Apapun Keinginan Anda, Mandiri Saja (Whatever You Want, Choose Mandiri)
  • 2018–present: Saatnya Mandiri (Time For Mandiri)

See also[edit]


  1. ^ a b Fundamental Keuangan Archived 28 June 2014 at the Wayback Machine, data diakses 06 Januari 2011.
  2. ^ "Pendapatan operasional". Archived from the original on 19 September 2017. Retrieved 16 January 2014.
  3. ^ a b "Annual Balance Sheet". Archived from the original on 5 February 2016. Retrieved 16 January 2014.
  4. ^ "Bank Mandiri Head Office Address." Bank Mandiri. Retrieved on 30 September 2012.
  5. ^ " Mandiri company profile". 25 March 2014. Archived from the original on 18 June 2014. Retrieved 25 March 2014.
  6. ^ "Archived copy". Archived from the original on 22 June 2017. Retrieved 26 December 2009.{{cite web}}: CS1 maint: archived copy as title (link)
  7. ^ Fauzia, Mutia (12 September 2019). "BJ Habibie, Sosok di Balik Pemberian Nama Bank Mandiri". Retrieved 4 November 2021.
  8. ^ a b c d e f "Mandiri - Leading, Trusted. Enabling growth".
  9. ^ "Archived copy". Archived from the original on 27 December 2010. Retrieved 27 December 2009.{{cite web}}: CS1 maint: archived copy as title (link)
  10. ^ "Archived copy". Archived from the original on 16 July 2012. Retrieved 26 January 2022.{{cite web}}: CS1 maint: archived copy as title (link)
  11. ^
  12. ^[dead link]

External links[edit]