Bon Appétit Management Company

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Bon Appétit Management Company
IndustryFood service
Founded1987 (Palo Alto, CA)
HeadquartersPalo Alto, CA
Key people
Fedele Bauccio, CEO
Michael Bauccio, President
ParentCompass Group

Bon Appétit Management Company is a Palo Alto, California-based on-site restaurant company,[1] that provides café and catering services to corporations, colleges, and universities. The company, a subsidiary of the British multinational corporation Compass Group since 2002, operates over 1,000 cafes in 34 states.[2][3][4] Its corporate and college clients include Hamilton College in Clinton, NY, Google[5], LinkedIn, Adobe, Twitter, Oracle, Best Buy, Nordstrom, Starbucks, and dozens of others. It serves the University of Pennsylvania, Johns Hopkins University, Emory University, the University of San Francisco, University of Chicago, Case Western Reserve University, Washington University in St. Louis, Oberlin College, Reed College, and more than 100 others. Bon Appétit also operates restaurants and cafés for cultural institutions, including at the Art Institute of Chicago, the Getty Center, the Huntington Library, Art Collections, and Botanical Gardens, and the Modern Art Museum of Fort Worth, and serves Oracle Park (home of the San Francisco Giants)[6] and Chase Center (the new home of the Golden State Warriors)[7]. Its fine-dining restaurants include The Commissary, Arguello, STEM Kitchen and Garden, and Foundry & Lux, all in San Francisco; Genesis Kitchen and Drinks in San Diego; LC Kitchen in Plano, TX; and many others (see map).

A mission statement called The Dream, written by CEO and cofounder Fedele Bauccio, has been Bon Appétit’s guiding philosophy since its inception in 1987:

Our Dream is to be the premier onsite restaurant company known for its culinary expertise and commitment to socially responsible practices. We are a culture driven to create food that is alive with flavor and nutrition, prepared from scratch using authentic ingredients. We do this in a socially responsible manner for the well-being of our guests, communities, and the environment.[8]

Bon Appétit chefs cook from scratch, including sauces, stocks, and soups.[9] A pioneer in environmentally sound sourcing policies, Bon Appétit has developed programs addressing local purchasing, overuse of antibiotics, sustainable seafood, the food–climate change connection, humanely raised meat and eggs, and farmworkers’ rights. In May 2018 Bon Appétit became the first food service provider and major restaurant company to ban plastic straws in all of its locations (with an exception for people with disabilities).[10][11]

Sustainability initiatives[edit]

Salad Bar in USF's Market Cafe.jpg

Bon Appétit defines “food service for a sustainable future” as "flavorful food that’s healthy and economically viable for all, produced through practices that respect farmers, workers, and animals; nourish the community; and replenish our shared natural resources for future generations."[12] It has developed programs with Environmental Defense, the Monterey Bay Aquarium's Seafood Watch, the Humane Society of the United States, and other conservation organizations.[13] It promotes the use of compostable materials.[14]

LOCAL FOOD: Since 1999 through its Farm to Fork program, Bon Appétit chefs are required to source at least 20 percent of their ingredients from small, owner-operated farms, ranches and artisan producers within 150 miles of their kitchens.[15][16]

SUSTAINABLE SEAFOOD: For all seafood purchases, wild and farmed, Bon Appétit has adhered since 2002 to the sustainability guidelines for “Best Choice” and “Good Alternative” outlined by the Monterey Bay Aquarium’s Seafood Watch® program.[17]

ANIMAL WELFARE: Bon Appétit believes in supporting small farms, rewarding responsible mid-size ones, and using its market power to influence the big producers to improve their practices. It has made industry-leading commitments to: purchase more humanely raised animal products, reduce use of antibiotics in farm animals, and phase out all pork confined to gestation crates for their entire pregnancies.[18]

FOOD AND CLIMATE CHANGE: The Low Carbon Lifestyle is Bon Appétit's sustained, companywide commitment to reducing the climate-changing impacts of the company's food choices, focused on the following areas: Prioritizing plant-based proteins, preventing and reducing food waste, trimming transportation, and decreasing deforestation.[19]

FARMWORKERS’ RIGHTS: Bon Appétit believes that farmworkers should not only be honored for their contribution to our food system, but enjoy the same rights and protections as employees in other occupations. The company has protected tomato pickers in Florida (partner with the Coalition of Immokalee Workers[20], educated consumers about conditions for farmworkers, and empowering farmworkers and setting standards as an early member of the Equitable Food Initiative.[21]

FIGHTING FOOD WASTE: Bon Appétit lets landfills be the last resort by ensuring that cafés are actively preventing waste at the source, donating leftovers to local hunger relief organizations, and diverting waste from landfills. The majority of Bon Appétit cafés are Food Recovery Certified. The Imperfectly Delicious Produce program rescues cosmetically imperfect produce from going to waste at the farm-level and during distribution[22]. Reusable to-go ware and trayless dining are used wherever possible. The company offers customized recycling and composting programs aligned with resources available in each locale.[23]

Major media mentions[edit]

Meet Silicon Valley's Chief of Food,

The Future of Cafeteria Food, New York Times: "This is cafeteria food that you actually want to eat, food that deserves to be served with wine," wrote then-columnist Mark Bittman

Feeding Silicon Valley: CNBC’s John Fortt reports on the catering world inside some of Silicon Valley’s hottest tech companies, and the vision of Bon Appetit’s CEO Fedele Bauccio to create restaurant-quality food on a massive scale

Fedele Bauccio: The Man Who Cooked Up 136.5 Million Sustainable Meals Last Year, 7x7 Magazine

Bon Appetit announces animal welfare reforms, Washington Post

Fedele Bauccio on Bon Appétit Management's Posh Corporate Food Service, Bloomberg Business News

How To Build A Billion Dollar Company, Without Hiring A Single Salesperson, Forbes

GREEN APPÉTIT: How one food-service company is trying to transform America’s food system, one sustainable purchase at a time, Ensia

On February 18, 2013, Bon Appetit terminated an employee for selling Girl Scout Cookies while on the job. Tracy Lewis, who had worked for a variety of food service companies at American University for 28 years, claimed that she had sold the cookies on behalf of her 12-year-old daughter for the past three years without incident. Bon Appetit claimed that she had committed gross misconduct and violated company policy by selling unauthorized goods.[24][25]


Bon Appétit has been recognized by many leading foundations, nonprofits, and industry associations for its work including the


  1. ^ "Contact Us." Bon Appétit Management Company. Retrieved on October 11, 2012. "Headquarters 100 Hamilton Avenue, Suite 400 Palo Alto, CA 94301"
  2. ^ Gould, Danielle (2012-03-01). "Bon Appétit Management Company's Role in Making New Food Data Available". Forbes.
  3. ^ "About us - Bon Appétit Management Company". Archived from the original on 2013-07-26. Retrieved 2013-07-22.
  4. ^ "Compass acquires Bon Appetit: Famed 'food first' company adds to array of brands. (Contract Services)". Food Management. 37 (4): 9. April 2002. Retrieved 3 October 2017.
  5. ^ "Bon Appétit's secret ingredient for success". Retrieved 2019-07-09.
  6. ^ Staff, Eater (2018-03-29). "What to Eat at San Francisco's Oracle Park, Home of the Giants". Eater SF. Retrieved 2019-07-09.
  7. ^ "Warriors go all-local in picking food options for new arena -". 2018-10-10. Retrieved 2019-07-09.
  8. ^ Company, Bon Appétit Management. "About Bon Appétit Management Company". Bon Appétit Management Co. Retrieved 2019-07-09.
  9. ^ Bittman, Mark (2011-05-10). "The Future of Cafeteria Food". Opinionator. Retrieved 2019-07-09.
  10. ^ "Last Straw For Plastic Straws? Cities, Restaurants Move To Toss These Sippers". Retrieved 2019-07-09.
  11. ^ "Big food-service outfit banning plastic straws at more than 1,000 U.S. eateries". USA TODAY. Retrieved 2019-07-09.
  12. ^ Company, Bon Appétit Management. "Sourcing Practices - Bon Appétit Management Company". Bon Appétit Management Co. Retrieved 2019-07-09.
  13. ^ "Bon Appétit Management Company Press Room". Archived from the original on 2007-12-13. Retrieved 2007-12-31.
  14. ^ "Bon Appétit's Waste Commitment". Archived from the original on 2008-04-22. Retrieved 2008-12-09.
  15. ^ Company, Bon Appétit Management. "Farm to Fork local-food purchasing program - BAMCO". Bon Appétit Management Co. Retrieved 2019-07-09.
  16. ^ Abbott, John. "Farm to Fork". Vassar College. Retrieved 2019-07-09.
  17. ^ Company, Bon Appétit Management. "Seafood". Bon Appétit Management Co. Retrieved 2019-07-09.
  18. ^ Company, Bon Appétit Management. "Animal Welfare". Bon Appétit Management Co. Retrieved 2019-07-09.
  19. ^ Company, Bon Appétit Management. "Animal Welfare". Bon Appétit Management Co. Retrieved 2019-07-09.
  20. ^ Black, Jane (2009-04-29). "Putting the Squeeze on Tomato Growers to Improve Conditions for Farm Workers". Washington Post. Retrieved 2019-07-09.
  21. ^ Company, Bon Appétit Management. "Farmworkers' Rights". Bon Appétit Management Co. Retrieved 2019-07-09.
  22. ^ "Think Nobody Wants To Buy Ugly Fruits And Veggies? Think Again". Retrieved 2019-07-09.
  23. ^ Company, Bon Appétit Management. "Waste". Bon Appétit Management Co. Retrieved 2019-07-09.
  24. ^ "Mom Fired for Selling Girl Scout Cookies at Work". Retrieved 2013-03-22.
  25. ^ "Single Mom Fired for Selling Girl Scout Cookies at Work". Fox News. 2013-03-20. Retrieved 2013-03-22.
  26. ^ Company, Bon Appétit Management. "Bon Appétit Wins Top Award for Sustainable Purchasing". Bon Appétit Management Co. Retrieved 2019-07-09.
  27. ^ Company, Bon Appétit Management. "Bon Appétit Management Company Receives Acterra Award for Sustainability". Bon Appétit Management Co. Retrieved 2019-07-09.
  28. ^ "Four Bon Appétit Schools Make Princeton Review's Best Campus Food List". Bon Appetit Management company blog. 2016-10-01. Retrieved 2019-07-09.
  29. ^ Company, Bon Appétit Management (2013-08-06). "Four Bon Appétit Schools Make Princeton Review's Best College Food List". Bon Appétit Management Co. Retrieved 2019-07-09.
  30. ^ Company, Bon Appétit Management (2011-08-02). "U.S. Students Say Wheaton Has Best College Food in America, Reports Princeton Review". Bon Appétit Management Co. Retrieved 2019-07-09.

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