|Boots the Chemists Ltd.|
|Founded||1849Nottingham, United Kingdom,|
|Headquarters||Beeston, Nottingham, United Kingdom|
|Elizabeth Fagan, Managing Director, Boots UK and ROI (since July 2016)|
|Brands||No. 7 , natural collection and Seventeen – Makeup
Soltan – Sun cream
Almus – Generic drugs
Number of employees
|Parent||Walgreens Boots Alliance
Boots Retail Ireland Ltd.
Boots UK (formerly Boots the Chemists Ltd.), trading as Boots, is a pharmacy chain in the United Kingdom, Ireland, Norway, Thailand and other territories. The parent company, The Boots Company Plc, merged with Alliance UniChem in 2006 to form Alliance Boots. In 2007, Alliance Boots was bought by Kohlberg Kravis Roberts and Stefano Pessina, taking the company private, and moving its headquarters to Switzerland, the first ever FTSE 100 company bought by a private equity firm. In 2012, Walgreens bought a 45% stake in Alliance Boots, with the option to buy the rest within three years. It exercised this option in 2014, and as a result Boots became a subsidiary of the new company, Walgreens Boots Alliance, on 31 December 2014.
The company operates over 2,500 stores across the United Kingdom and Ireland ranging from local pharmacies to large health and beauty stores. Their stores are primarily located on the high streets and in shopping centres. It sells many health and beauty products, and also provides optician and hearing care services within stores and as standalone practices. Boots also operates a retail website and runs a loyalty card programme called the Boots Advantage Card.
1849 to 2000
Boots was established in 1849, by John Boot. After his father's death in 1860, Jesse Boot, aged 10, helped his mother run the family's herbal medicine shop in Nottingham, which was incorporated as Boot and Co. Ltd. in 1883, becoming Boots Pure Drug Company Ltd. in 1888. In 1920, Jesse Boot sold the company to the American United Drug Company. However, because of deteriorating economic circumstances in North America Boots was sold back into British hands in 1933. The grandson of the founder, John Boot, who inherited the title Baron Trent from his father, headed the company. The Boots Pure Drug Company name was changed to The Boots Company Limited in 1971.
Boots diversified into the research and manufacturing of drugs with its development of the Ibuprofen painkiller during the 1960s, invented by John Nicholson and Stewart Adams. The company was awarded the Queen's Award For Technical Achievement for this in 1987. A major research focus of Boots in the 1980s was the drug for congestive heart failure Manoplax.  The withdrawal from market of Manoplax due to safety concerns in 1993 caused major pressure from investors, and in 1994, Boots divested its prescription drugs division, which had become no longer viable, to BASF. In 2006, it sold the Nurofen brand to Reckitt Benckiser. The 2006 sale of Boots Healthcare International included everything made by Crookes Healthcare, based on the Nottingham site.
In 1968 Boots acquired the 622-strong Timothy Whites and Taylors Ltd chain. Boots expanded into Canada by purchasing the Tamblyn Drugs chain circa 1978. Most Canadian Boots stores were converted to Pharma Plus in 1989, although a handful of locations remained as late as 1993, if not later. In 1982, the company opened a new manufacturing plant in Cramlington, Northumberland. In the early 1990s, Boots began to diversify and bought Halfords, the bicycle and car parts business in 1991. It also developed the Children's World business but sold it in 1996 to Mothercare. Halfords was sold in 2002.
Boots Opticians Ltd. was formed in 1987 with the acquisition of Clement Clarke Ltd. and Curry and Paxton Ltd. Boots Opticians became the UK's second largest retail optics chain.
Boots diversified into dentistry in 1998, with a number of stores offering this service. Boots sold its Do-It-All home furnishings chain to Focus in 1998. Boots also made a venture into "Wellbeing" services offering customers treatments ranging from facials, homoeopathy, and nutritional advice to laser eye surgery and Botox but these services were abandoned in 2003, despite a launch that included a dedicated Freeview and Sky TV channel of the same name, and even redirecting web traffic from boots.com to wellbeing.com
2000 to present
In October 2005, a merger with Alliance UniChem was announced by the then chairman, Sir Nigel Rudd. The CEO Richard Baker left, and the new group became Alliance Boots plc. The merger became effective on 31 July 2006.
Alliance Boots was purchased by Kohlberg Kravis Roberts and Stefano Pessina, the deputy chairman of the company, in April 2007 for £11.1 billion, taking the company private and beating a rival bid from Guy Hands' Terra Firma Capital Partners. This was the first ever instance of a FTSE 100 company having been bought by a private equity firm. In June 2008, the group headquarters were moved to Zug, Switzerland. According to John Ralfe, Boots' former head of corporate finance, "the UK has lost about £100m a year in tax as result".
On 19 June 2012, it was announced that Walgreens, the United States' largest drug store chain, would purchase a 45% stake in Alliance Boots for US$6.7 billion. The deal was said to be a long term plan to give maximum exposure to both brands, Boots more so in the US and, Walgreens more so in the UK and in China through Boots' presence in that market. The deal gave the option to complete a full merger of the organisations within three years costing an extra $9.5bn. Walgreens confirmed on 6 August 2014 that it would purchase the remaining 55% and merge with Alliance Boots to form a new holding company, Walgreens Boots Alliance Inc. Walgreens and Boots both become subsidiaries of the new company on 31 December 2014.
In April 2016, the Pharmacists' Defence Association stated that company managers were exploiting the NHS by insisting that each outlet carry out medicine use reviews, even if patients didn’t need them. The NHS pays £28 per review up to a maximum of 400 per store. The Guardian stated that the General Pharmaceutical Council was poised to investigate. The paper subsequently noted a letter purporting to be from an "independent pharmacist" criticising its stance on the issue which it identified as coming from one of the firm's vice presidents.
Following the Guardian reports, Boots announced the departure of UK operations director, Simon Roberts, in June 2016.
Boots sells medicines, health and beauty products. It has a food and drink range in the form of lunchtime meal deals.
Controversy over dispensing of the "morning after pill"
In July 2017, the British Pregnancy Advisory Service (BPAS) revealed that Boots was selling emergency contraceptive medication at four times cost price and had refused requests to join rival pharmacy retail chains, including Superdrug and Tesco, which had agreed to cease profiting financially in this way. In a written response to BPAS, Boots revealed that they had were frequently contacted by individuals who disapproved of the dispensing of such medication, which might be viewed as "incentivising inappropriate use", an assertion which campaigners described as "insulting and sexist". BPAS called on the public to boycott the company and email them requesting that they reverse the policy. Following the boycott's launch, lawyers representing Boots alleged that the online complaint form created by BPAS had resulted in a "torrent of abuse" to five of Boots' senior managers and that BPAS had facilitated and tacitly encouraged harassment by naming individual staff members on the form. In response, BPAS stated that Boots had "failed to provide any evidence of abuse sent through the campaign".
The Boots Charitable Trust
The company funds the Boots Charitable Trust, which is an independent registered charity in the UK, administrated by Nottinghamshire Community Foundation. The trust was established in the early 1970s to fund registered charities benefiting people who live in Nottinghamshire.
The Boots Estate
The Boots Estate, near the Nottingham suburb of Beeston, features a range of listed buildings. This includes the two principal factory buildings, D6 and D10, designed by Sir Owen Williams and built in 1932 and 1935–38 respectively. Both are Grade I listed. The former fire station, D34, is also by Williams and is Grade II listed. The headquarters office building known as D90 is Grade II* and was built to designs by Skidmore, Owings & Merrill in 1966–68. Staff have a restaurant, coffee and snack shops, newsagent, a branch of Boots the Chemist, an opticians branch and cash point situated within landscaped grounds. The grounds include the Millennium Garden, which features a herb garden (with some plants that Jesse used in his original herbal remedies) in the shape of a goose foot – harking back to Jesse's original shop on Goose Gate, Nottingham.
The Boots Museum is now closed; however, historical items are in storage or on display in the reception area of the D90 building.
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- And it's all thanks to a passion for a penny-farthing bicycle The Times
- Boots in Childrenswear pact to sell Adams range The Telegraph
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- Gilleo, Ken. "Boots decides that for £68m Focus can do-it-all".
- Boots ditches well being strategy The Independent
- Optical Express buys Boots laser business Optician Online
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- Aditya Chakrabortty (13 April 2016). "Boots staff under pressure to milk the NHS for cash, says pharmacists' union". Guardian newspapers. Retrieved 13 April 2016.
- Aditya Chakrabortty (17 April 2016). "=Boots could face regulator's investigation after Guardian report". Guardian newspapers. Retrieved 17 April 2016.
- "'Independent' pharmacist's letter edited by Boots' owner". The Guardian. 29 April 2016. Retrieved 29 April 2016.
- Zoe Wood (9 June 2016). "Boots UK boss Simon Roberts quits". Guardian newspapers. Retrieved 9 June 2016.
- Hickey, Shane (27 June 2015). "Do supermarket meal deals cut the mustard?". The Guardian. ISSN 0261-3077. Retrieved 14 April 2016.
- "Just Say Non". British Pregnancy Advisory Service website. Retrieved 21 July 2017.
- Bates, Laura (20 July 2017). "Boots is charging women high rates for the morning after pill because they think we might use it 'inappropriately' if it's cheap". The Independent.
- "Boots faces morning-after pill cost row". BBC News. 21 July 2017.
- Slawson, Nicola (20 July 2017). "Boots faces boycott over refusal to lower cost of morning-after pill". The Guardian.
- "Boots staff 'harassed' by morning-after pill campaigners". BBC News. 1 September 2017.
- "Charitable giving". Boots UK. 2012. Retrieved 17 September 2012.
- "National Heritage List for England".
- Roberts, Cecil (1966) Achievement: a record of fifty years' progress of Boots Pure Drug Company Ltd. London: Boots Pure Drug Company Ltd
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