BreadTalk

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BreadTalk Group Limited
Native name
面包物语集团
Public
Traded as SGX: 5DA
Industry Food and beverage
Founded 2000; 18 years ago (2000)
Number of locations
>900 stores (1H2018)[1]
Key people
  • Dr George Quek Meng Tong (Co-Founder, Chairman)
  • Katherine Lee Lih Leng (Co-Founder, Deputy Chairman)
  • Henry Chu Heng Hwee (Group CEO)
  • Chan Ying Jian (Group CFO)
  • Chan Wing Git (Head, Human Resources)
Revenue Increase SG$297.4 million (1H2018)[1]
Number of employees
7,000
Divisions 4
Website www.breadtalk.com

BreadTalk Group Limited (Chinese: 麵包新語; Chinese: 麵包物語; pinyin: Miànbāo Xīnyǔ or Miànbāo Wùyǔ) is a Singaporean multinational food and beverage corporation headquartered in Paya Lebar, Singapore.

History[edit]

Founded as a bakery brand in Singapore in 2000 and listed on the SGX in 2003. It has since expanded to more than 900 retail stores spread across 18 territories. Its brand portfolio comprises BreadTalk, Toast Box, Food Republic, Din Tai Fung, Bread Society, Thye Moh Chan, The Icing Room, Sō, TaiGai and Nayuki in Singapore. The Group's brand portfolio includes Song Fa Bak Kut Teh, Una-Yu and Carl’s Jr. in China.

The Group has a network of owned bakery outlets in Singapore, PRC, Malaysia, Hong Kong and Thailand as well as franchised bakery outlets across Asia and the Middle East. It also owns and operates the Din Tai Fung restaurants in Singapore, Thailand and the United Kingdom, as well as the Food Republic food atria in Singapore, China, Taiwan, Hong Kong and Malaysia. In December 2018, the Group will open its first Din Tai Fung restaurant in London.[citation needed]

Milestones[edit]

  • Opened its first outlet at Bugis Junction in July 2000. [1]
  • Listed on SGX SESDAQ (Singapore Exchange) in 2003. [2]
  • Established PRC headquarters and opened its first outlet in Shanghai in 2003. [3]
  • Brought in Din Tai Fung in 2004. [4]
  • Launched Food Republic at Wisma Atria in 2005. [5]
  • Opened 100th international BreadTalk store in Shanghai in 2007. [6]
  • Launched 1st Food Republic in Kuala Lumpur, Malaysia in 2007. [7]
  • Opened inaugural BreadTalk stores in Oman in 2008. [8]
  • Launched 1st Bread Society outlet, an artisanal bakery in ION Orchard in 2009. [9]
  • Ground Breaking ceremony for the IHQ Building in 2011. [10]
  • Global launch of concept BreadTalk outlet in Shanghai in 2012. [11]
  • First Singaporean brand to win "Growth Market Retailer of the year" at World Retail Awards 2014. [12]
  • Launched new global concept BreadTalk outlet in VivoCity in 2015. [13]
  • BreadTalk Group inked joint venture to enter United Kingdom with Din Tai Fung restaurants in 2016. [14]
  • BreadTalk inked agreement to enter Myanmar market in 2016. [15]
  • Food Republic, Toast Box and BreadTalk opened outlets iAT Shanghai Disneyland in 2016. [16]
  • BreadTalk Group inked joint venture with Song Fa Bak Kut Teh to expand into new markets such as China and Thailand. Its first outlet opened in July 2018 in Shanghai. [17]
  • BreadTalk opens first Myanmar outlet at Junction City Mall in Yangon on 10 May 2017. [18]
  • Toast Box opens first outlet at Terminal 3 of Soekarno-Hatta International Airport, Jakarta in May 2017. [19]
  • BreadTalk Group enters a joint venture with Wu Pao Chun Bakery for expansion into four major cities in China. [20]
  • BreadTalk Group partners with Shenzhen Pindao to bring popular tea beverage brands Nayuki and Tai Gai to Singapore and Thailand. [21]
  • Food Republic opens its first Direct Operated Restaurant ‘Sergeant Kitchen’ in Bangkok in March 2018. [22]
  • BreadTalk Group opens first TaiGai outlet at Serangoon NEX Mall on 6 September 2018. [23]

Other Brands[edit]

Food Republic 大食代[edit]

BreadTalk Group's Food Republic foodcourts in Singapore are situated in renowned shopping malls such as Wisma Atria, Vivocity and Suntec City. Overseas, there are food courts in Hong Kong (also in Silvercord of Canton Road, Tsim Sha Tsui), the People's Republic of China, Malaysia, Taiwan and Thailand [24]

Toast Box 土司工坊[edit]

BreadTalk Group operates the Toast Box concept, which is a kampong kopitiam-style coffee houses serving mainly coffee and kaya toast among other more modern snacks. These Toast Box outlets are typically attached to a main BreadTalk outlet or in a Food Republic food court. There have been stand-alone stores in recent years. In 2016, '1933 by Toast Box' was also set up in Capitol Piazza. [25]

Sō Ramen 創[edit]

Sō Ramen, a specialty ramen restaurant; offers 5 delectable broths, simmered for hours to a rich flavour. Made with premium wheat flour, the ramen is smooth and springy with every bite. To create delicious rice dishes, Sō uses premium Koshihikari rice that is specially cultivated and grown on the finest, most pristine rice paddies in Niigata, Japan.[26]

TaiGai 台盖[edit]

Founded in 2015, TaiGai (台盖) originated from Shenzhen, China. Its name pays tribute to Taiwan (‘Tai’ or 台), the place where milk crowns were first invented; and ‘Gai’ (盖) representing its iconic MILKY KISS. Perfecting the art of balancing milk-cheese to fruit ratio with precision, TaiGai (台盖) became the first brand to popularize the fruit-blended milk cheese crowns, FRUITY MILKY KISS - a rich yet refreshing topping that perfectly complements its pulpy fruit-blended teas.[27]

Din Tai Fung 鼎泰丰[edit]

BreadTalk Group is the franchisee of Taiwanese Xiao Long Bao restaurant, Din Tai Fung (鼎泰豐 for Singapore and Thailand). It opened its first restaurant in the upscale Paragon shopping mall and has opened other outlets in the island, including one in Bishan and another in the basement annex of Raffles City. Din Tai Fung has 3 branches in Thailand. It was announced that BreadTalk Group has also been awarded the franchise to operate Din Tai Fung in the United Kingdom. This was the result of successful partnerships and the positive reputation that BreadTalk Group has had in managing the franchise in Singapore and Thailand.

The Icing Room 蛋糕细语[edit]

The Icing Room is the first-ever "Design-It-Yourself" cakes and pastry shop. [28]

Thye Moh Chan 泰茂栈[edit]

BreadTalk Group preserved the legacy of this 70-year old Teochew bakery through its acquisition in 2013. [29]

Bread Society 麦子仓库[edit]

Bread Society embraces traditional artisanal baking techniques using highly nutritious ingredients. [30]

Sanpoutei 三宝亭[edit]

BreadTalk Group continued to partner the Sanpou Group to expand its variety of ramen shops in Singapore. Since 2014, Sanpoutei, which specialises in Niigata-style shoyu ramen has been operating in Holland Village. Another outlet in Shaw Centre was subsequently added, in line with the successful product reception in Singapore. [31]

Controversies[edit]

In August 2015, BreadTalk stopped selling soya milk previously labelled "freshly prepared" as they confirmed (after being confronted with photographic evidence) that the product was repackaged Yeo's soya milk packet drink. Prior to investigations, the company had initially denied that they were misleading customers.[2][3] After the details had gone viral online, Breadtalk eventually apologised for its actions.[4] On 7 August 2015, the Consumer Association of Singapore warned Breadtalk they would pursue action if the practice continued.[5][6]

BreadTalk's China franchise was also accused of selling food with expired ingredients, although such a claim has yet to be proven.[citation needed] Seemingly contaminated wheatmeal and butter two years past its expiry date were among discoveries claimed by an undercover reporter at Hangzhou Guangqi Trade Co, in the eastern city of Hangzhou.[7]

In March 2015, BreadTalk pulled buns commemorating Mr Lee Kuan Yew off shelves after receiving flak from the public. Although the proceeds from sale of the buns were meant for charitable purposes, poor communication of intentions led to the misunderstanding.[8][9] BreadTalk apologised publicly[10] on its Facebook page.[11]

See also[edit]

References[edit]

  1. ^ a b "Financial Statement and Dividend Announcement For 1H FY2018" (PDF).
  2. ^ "BreadTalk stops selling soya milk; confirms that item was repackaged from Yeo's packet drink". Retrieved 5 August 2015.
  3. ^ "BreadTalk temporarily pulls bottled soya bean milk from shelves". Retrieved 5 August 2015.
  4. ^ "BreadTalk says sorry for not-so-fresh soya milk". Retrieved 5 August 2015.
  5. ^ "BreadTalk gets stern warning from Case". Retrieved 7 August 2015.
  6. ^ "Soya milk 'mistake' a serious matter". Retrieved 8 August 2015.
  7. ^ https://www.shanghaidaily.com/national/BreadTalk-client-of-firm-selling-expired-food/shdaily.shtml
  8. ^ "BreadTalk apologises for Lee Kuan Yew commemorative bun". Retrieved 23 October 2016.
  9. ^ "Singaporeans say BreadTalk's Lee Kuan Yew bun is in poor taste". Retrieved 23 October 2016.
  10. ^ "BreadTalk pulls buns commemorating Mr Lee Kuan Yew off shelves after receiving flak". Retrieved 23 October 2016.
  11. ^ "BreadTalk® Singapore Apology for Lee Kuan Yew's themed bun". Retrieved 23 October 2016.

External links[edit]