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Formerly called
Privately held company
Industry Supply Chain Management
Founded 1955[1]
Headquarters Memphis, TN, USA
Number of locations
Atlanta, GA, USA, Austin, TX, USA, India, Ireland, Singapore
Area served
Key people
J. Kenneth Hazen
President & CEO
Products Transportation Management System
Freight Audit & Payment
Business Intelligence
Website www.ctsi-global.com

CTSI-Global, formally Continental Traffic Service, Inc., is a Memphis-based firm that provides freight-invoice processing and related supply chain management technology and consulting services. CTSI-Global has been accredited with the Better Business Bureau since 1981,[2] the year before CEO J. Kenneth Hazen acquired the company. Since that time, the firm has evolved from a manual freight bill audit and payment operation into a producer of logistics-focused business intelligence services.

Core Services[edit]

  • Freight payment processing
  • Business intelligence
  • Transportation Management System (TMS)
  • Consulting
  • Audit and analysis
  • Contract management and cost allocation


  • Top 100 Logistics IT Provider. Inbound Logistics, multiple years[3]
  • Top 100 3PL Provider. Inbound Logistics, multiple years[4]
  • World's Greatest Logistics IT. How2Media, 2013[5]
  • Social Madness national competition. American City Business Journals: Memphis medium business winner, 2012[6]
  • Company of the Year. Memphis Business Journal: large business award, 2006; small business award, 1985[7]
  • Inc. 500. Inc., 1988[8]

See also[edit]


  1. ^ "Company Overview of CTSI-Global". Bloomberg. Retrieved March 5, 2018. 
  2. ^ "BBB Review of Continental Traffic Service in Memphis, TN". Better Business Bureau in West Tennessee, North Mississippi & East Arkansas. Retrieved 2010-11-09. 
  3. ^ "Top 100 Logistics IT Providers". Inbound Logistics. 2012. Retrieved 2013-03-12. 
  4. ^ "Top 100 3PL Providers". Inbound Logistics. July 2012. Retrieved 2013-03-12. 
  5. ^ "How2Media announces that CTSI-Global will be part of its "World's Greatest!..." series". 2013-01-07. Retrieved 2013-03-12. 
  6. ^ "Meet your Memphis Social Madness winners". Memphis Business Journal. 2012-07-18. Retrieved 2013-03-12. 
  7. ^ "CTSI Wins Memphis Business of the Year Recognition for the 2nd Time". CTSI-Global. 2006-06-27. Retrieved 2009-04-23. 
  8. ^ "No. 420: Continental Traffic Service". Inc. Retrieved 2009-04-24.