Call Waiting Deluxe

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Call Waiting Deluxe is the Bellcore (now Telcordia Technologies) term for Type II caller ID with Disposition Options.

This CLASS-based POTS-telephone calling feature works by combining the services of call waiting with caller ID but also introduces an "options" feature that, in conjunction with certain screen-based telephones, or other capable equipment, gives a telephone user the option to

  • Switch: Place the current call on hold to take the second call (not a new feature)
  • Hang-up: Disconnect the current call and take the second call
  • Please Hold: Send the caller either a custom or telephone-company-generated voice message asking the caller to hold
  • Forward to Voice Mail: Send the incoming caller to the recipient’s voice mail service.
  • Join: Add the incoming caller to the existing conversation.

For more information, please see the Analog Display Services Interface article.