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CaptionMax's Minneapolis building

Captionmax[1] is one of North America’s largest Closed Captioning and media accessibility companies. The company is headquartered in Minneapolis, Minnesota, with additional locations in New York City, New York and Glendale, California. The company provides Prerecorded and Realtime Closed Captions, Localization and Subtitling, Video Description, and specialized scripts for a large and diverse roster of industry-leading clients including major broadcast and cable TV networks, production companies, OTT networks, educational institutions, government agencies, and large corporations.


Captionmax is a privately owned business. The company was founded in 1992 by Max Duckler. In the last 25 years, Captionmax has expanded from a small, one person shop to a company of over 100 employees and independent contractors working on a variety of accessible media services. Today, Captionmax owns buildings in both Minneapolis, MN and Glendale, CA.

  • 1993 - Captionmax gets its first captioning contract from Hazelden.
  • 1995 - Captionmax partners with DCMP.[2]
  • 1996 - Captionmax wins its first grand award to caption syndicated programming such as Hometime and Dukes of Hazzard.
  • 1997 - Captionmax hosts its first Consumer Advisory Board Meeting.
  • 2003 - Captionmax Video Description Department is added in-house.
  • 2004 - Captionmax builds a new 13,500 sf facility in Burbank. The facility houses satellites, realtime operations, and the largest offline captioning staff in California.
  • 2006 - Captionmax is awarded 2 5-year Access to Emerging Technologies grants[3] from the U.S. Department of Education.
  • 2007 - Captionmax builds a new 25,000 sf LEED certified headquarters in Minneapolis, MN.
  • 2007 - Captionmax partners with the National Association of the Deaf to increase accessible media in the classroom.[4]
  • 2008 - Captionmax collaborated with NCSeT to research video description.[5]
  • 2009 - Captionmax partners with Discovery Education under a U.S. Department of Education grant to increase accessibility to educational media used in K-12 classrooms.
  • 2010 - Captionmax awarded $2.5 million grant to provide video description.[6]
  • 2017 - Captionmax's leadership team led a management buyout


In 2006 Captionmax entered the educational multimedia market.

Captionmax authors hundreds of hours of accessible interactive educational materials used in K-12 classrooms across the country. This media contains enhancements, such as video description and captioned glossary terms, to help children score higher on comprehension tests.

For the past 15 years, Captionmax has hosted a Consumer Advisory Board Meeting attended by Captionmax staff, business professionals in the accessibility world, teachers, and students.

Captionmax partners with many educational accessibility companies such as AIT, BioMedia[permanent dead link], NAD, Nasa eClips, The National Center on Accessibility, and many others. The company also informed the Description Key for the American Foundation for the Blind.

Captionmax is affiliated with the Coalition of Organizations for Accessible Technology.[7] COAT advocates for accessibility and usability of technology for people with disabilities. COAT’s primary goal is to ensure that legislative and regulatory safeguards are in place so people with disabilities have access to evolving high speed broadband, wireless, and other Internet-based technologies.

Captionmax also partners with DCMP[8] to provide quality closed captions, subtitles, and video description to their ever-expanding library.

In 2012, Captionmax started a partnership with Smith-Kettlewell’s Video Description Research and Development Center.[9] The Smith-Kettlewell Video Description Research and Development Center (VDRDC) investigates innovative technologies and techniques for making online video more accessible to blind and visually-impaired students and consumers. Through collaboration with a broad array of partners and stakeholders in the Description Leadership Network, we are developing advanced video annotation methods for use in a wide variety of educational settings, as well as helping educators and other description providers make better use of the tools already available.

Captionmax also sponsors many national media conferences such as TDI, the NAD Biennial Conference, and the DLN Conference.

Research and Development[edit]

In 2006, Captionmax was awarded 2 5-year Access to Emerging Technologies grants from the U.S. Department of Education. These grants enabled Captionmax to participate in research and development with other organizations, such as DCMP and Cued Speech Discovery and Information Services.[10]

In 2008, Captionmax collaborated with the National Center for Supported eText (NCSeT) in an initiative called The Supportive Video Project. The goal of this collaboration was to research enhanced video description options for educational learning.

See also[edit]


  1. ^ "Accessibility Services at CaptionMax". Retrieved 27 February 2012. 
  2. ^ "Captioning for DCMP: One Agency's Perspective" (PDF). Retrieved 27 February 2012. 
  3. ^ "2006 ANNUAL REPORT TO CONGRESS". U.S. Department of Education. Retrieved 27 February 2012. 
  4. ^ "NAD and CaptionMax Cooperate to Provide More Captioned Media". Archived from the original on 17 December 2011. Retrieved 13 February 2012. 
  5. ^ "2008 NCTI Technology in the Works Abstract: Supported Video Project - Making Video Content Accessible to Al" (PDF). Retrieved 2 February 2012. 
  6. ^ "Coalition of Organizations for Accessible Technology". Archived from the original on 14 April 2013. Retrieved 13 February 2012. 
  7. ^ "Coalition of Organizations for Accessible Technology". Archived from the original on 5 March 2012. Retrieved 13 February 2012. 
  8. ^ "The Described and Captioned Media Program and Emerging Technologies" (PDF). Retrieved 2 February 2012. 
  9. ^ "Video Description Research and Development Center". Retrieved 3 February 2012. 
  10. ^ "What I Should Have Known About Captioning" (PDF). Retrieved 28 February 2012. 

Psychology. (n.d.). In Wikipedia. Retrieved October 14, 2009, from

External links[edit]