|Cara Operations Limited|
|Traded as||TSX: RECP|
|Founder||Thomas Patrick Phelan and family|
|Bill Gregson (Executive Chairman)|
Frank Hennessey (CEO)
|Revenue||C$775.2 million (2017)|
|Owners||Cara Holdings Limited|
Number of employees
|Divisions||East Side Mario's|
Kelseys Original Roadhouse
Milestones Grill and Bar
Montana's BBQ & Bar
New York Fries
Recipe Unlimited Corporation (formerly Cara Operations Limited) is a Canadian company that operates several restaurant chains, as well as major food distribution for correctional facilities, educational facilities and other large operations. The company's headquarters are in Vaughan, Ontario, in the Greater Toronto Area. In May 2018, CEO Bill Gregson announced that Cara Operations Limited would be changing its name to Recipe Unlimited Corporation.
The company was originally chartered in 1883 as Canada Railway News Company, selling newspapers, magazines and confectionaries at railway stations. The company's roots go back to the mid-1850s, when Thomas Patrick Phelan was selling fruit and newspapers to train passengers between Hamilton and Buffalo. Canada Railway News soon moved into the food business, catering to a boom in passenger rail traffic in Canada.
In the 1930s, the company began offering catering services to the airlines. By 1951, it was serving about 1,500 meals a day. In 1961, the company changed its name to Cara Operations Limited. The name Cara was derived from the first two letters of each of the words "Canada Railway".
Cara was owned solely by the Phelan family from its inception in 1883 until it went public in 1968. At that time, its primary business was catering to the transportation sector (airline and rail meals), but it did operate a few 'no-name' restaurants and coffee shops in various office towers and airport terminals in Canada. Total sales of all the various operations was C$30 million in 1968. In 1986, Cara provided services for Vancouver's Expo 86.
On February 26, 2004, Cara went private, with the Phelan heiresses buying out the minority for $8 a share or $345 million, after a short battle in which they had offered $7.625 a share for the 46.5% of the company they didn't own. At the time, Cara fully owned Swiss Chalet, Harvey's, Second Cup, Kelsey's Neighborhood Bar & Grill, and Montana's Cookhouse. It owned as a franchisee Eastern Canadian Outback Steakhouse restaurants.
In 2006, Don Robinson was appointed President and CEO of Cara. Robinson retired in May 2013.
In 2008, the company moved its headquarters from Mississauga, Ontario, to Vaughan, Ontario, near the Vaughan Mills shopping centre. At that time, Cara was in the middle of a controversy, when three employees were arrested at the Montreal-Trudeau airport in relation to a drug distribution network that used the planes for which Cara provided the catering.
In 2014, Cara had EBITDA of $84 million on sales of $1.7 billion, but had a 6.4 debt leverage ratio when Bill Gregson assumed the presidency of the firm, because the funds obtained via the sale of non-core-asset had been used, not to pay down debt but instead to expand the business.
The March 2015 Cara IPO was brokered by Fairfax Holdings. Through it, the company raised $200 million, and merged in a 7:8 ratio with Fairfax's East Side Mario's, Casey's and the Bier Markt properties. The $200 million represented a 23% stake in the combined business, and the heiresses had in 2015 realised a valuation of roughly $300 million. The services of Bill Gregson were acquired in the deal by the merged company.
In May 2018, then Chief Executive Officer Bill Gregson announced that Cara Operations Limited would be changing its name to Recipe Unlimited Corporation and would be traded under the new stock symbol "RECP".
On October 1, 2018, the company was hit by a malware attack, requiring closure of many of its restaurants in Canada. The attack required some restaurants to continue as cash-only operations until at least the following day. Some locations were without point-of-sale systems and also without electronic payment methods for almost a week.
In 1999, Cara purchased Kelseys Inc. from owner Paul Jeffery, acquiring Montanas, Kelseys and the Outback (Canada). The rights to Outback steakhouse were owned in Canada by Cara, but it was sold back to Outback in the USA because of high food costs.
In 2013, Cara came to an agreement with Fairfax Financial Holdings Ltd. to make Prime Restaurants a wholly owned subsidiary of Cara. This added restaurants such as Casey's, East Side Mario's, Bier Markt and Prime Pubs to its operations.
Beginning October 5, 2015, female employees at all Bier Markt locations were required to wear tight blue mini-dresses, and heels or boots as footwear on the job. The work outfit practice applied to employees at locations in Ontario and Quebec who had previously worn black pants and golf shirt as a uniform. After the CBC investigated complaints of gender discrimination, Cara modified its outfit practice to allow employees to wear the original gender-neutral uniform.
In early 2018, Cara's CEO and President Bill Gregson announced that the recent Ontario minimum wage hike to $14 an hour had not adversely affected revenues, with sales going up throughout most of Ontario.
As of December 2017, Recipe Unlimited had 1,221 restaurants within Canada and 51 additional restaurants that were situated internationally. Recipe Unlimited employs more than 38,000 people.
- Cara Air Terminal Restaurant Division (Sold to GateGroup in 2010)
- Swiss Chalet
- Kelseys Original Roadhouse
- Milestones Grill and Bar
- Montana's BBQ & Bar
- East Side Mario's
- Prime Pubs
- Bier Markt
- Landing Group
- Casey's Grill & Bar
- New York Fries
- Pickle Barrel
- The Burger's Priest
- Original Joe's
- State & Main
- Elephant & Castle
- Taverne Moderne
- The Keg
Correctional facilities and prisons
Under their subsidiary Summit Food Services, Cara provides commissary and kitchen services to correctional facilities internationally. Summit Food Service Distributors Inc., now a division of Colabor LP, is Canada's largest Canadian-owned broadline distributor to the foodservice industry.
The majority of Cara Airline Solutions business assets were sold on November 8, 2010 to Gate Gourmet (GateGroup). Before November 8, 2010 Cara controlled 85% of the Canadian airline market, providing meals for more than 60 of the world's major airlines including KLM, American Airlines, British Airways and Air Canada. Meals were prepared at Cara's nine flight kitchens located across Canada.
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- :Cara Operations Limited: Archived 2004-07-16 at the Wayback Machine
- Shaw, Hollie (31 October 2013). "Cara, Fairfax's Prime Restaurants to merge". Archived from the original on 5 October 2015.
- "Cara Operations Limited announces purchase of New York Fries" (Press release). 31 August 2015. Archived from the original on 4 August 2016.
- Paddon, David (31 March 2016). "In rotisserie chicken marriage, owner of Swiss Chalet buys St-Hubert for $537M". Toronto Star. Archived from the original on 23 December 2016.
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- Crawford Hampel, Emma (23 January 2018). "Swiss Chalet, Montana's owner Cara to buy the Keg in $200m deal". Business in Vancouver. Archived from the original on 24 January 2018. Retrieved 23 January 2018.
- Deschamps, Tara (23 January 2018). "The Keg steakhouse chain to be sold to Swiss Chalet owner Cara Operations in $200M deal". Global News. Archived from the original on 23 January 2018. Retrieved 23 January 2018.
- Marchitelli, Rosa (2 November 2015). "Bier Markt's skimpy dress code called 'sexist and discriminatory'". CBC News. Archived from the original on 6 November 2015.
- Paddon, David (12 March 2018). "Restaurant operator Cara says Ontario's minimum wage hike has been manageable". Retrieved 2 October 2018.
- "Cara Operations Limited Declares Dividend and Increases Fourth Quarter Dividend by 5%". CNW. 9 March 2018. Archived from the original on 10 March 2018.
- "New York Fries". New York Fries. Archived from the original on 5 January 2016. Retrieved 17 January 2016.
- "Cara Operations Limited announces purchase of Pickle Barrel". CNW. Retrieved 16 October 2017.
- "Cara Operations to merge with Keg Restaurants Ltd". CNW. Retrieved 23 January 2018.
- "About Summit". Summit Food That Drives Positive Behavior. Retrieved 2 October 2018.
- "gategroup completes acquisition of Cara Airline Solutions" (Press release). 8 November 2010. Archived from the original on 24 January 2018.