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Chadstone Shopping Centre

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Chadstone Shopping Centre
Chadstone logo with slogan.svg
Location Malvern East, Victoria, Australia
Coordinates 37°53′9″S 145°4′57″E / 37.88583°S 145.08250°E / -37.88583; 145.08250Coordinates: 37°53′9″S 145°4′57″E / 37.88583°S 145.08250°E / -37.88583; 145.08250
Opening date 3 October 1960
Developer Novion Property Group
Management Vicinity Centres
Owner Gandel Group (50%)[1]
Vicinity Centres [2] (50%)
No. of stores and services 530[3]
No. of anchor tenants 14
Total retail floor area 171,217 m2 (1,842,960 sq ft)[4]
No. of floors 3
Parking 9,390[4]

Chadstone Shopping Centre is a super regional shopping centre located in the south-eastern suburb of Malvern East, Victoria in the city of Melbourne, Australia and is the biggest shopping centre in Australia and claims to be the biggest in the Southern Hemisphere.[5][6][7] The centre opened on 3 October 1960 and was the first self‐contained regional shopping centre in Melbourne.

The centre contains 129,924m2 of shop floor space,[4] about 530 stores and more than 9300 free car parking spaces. It has as many as 68,000 visitors on its busiest trading days and attracts about 400,000 tourists a year from interstate and 200,000 from overseas.[4] Sales at the centre exceed $1.4 billion—the highest turnover of all Australian shopping centres—and it has more than 20 million visitors annually.[3]

The centre, also known colloquially as "Chaddy",[6] boasts major anchor stores such as the Myer and David Jones department stores, H&M (opened late 2016), Coles, Woolworths and Aldi supermarkets, as well as Kmart and Target discount department stores, also Toys 'R' Us, JB Hi-Fi, and more than 500 specialty stores, of which the majority are fashion-related, including numerous high-end labels. There are two food courts and also two office towers located at the southern side of the centre. The centre's owners have sought a further expansion to include a 180-room hotel and 15,000m2 of offices (including its owner Vicinity Centres Head Office), to take total floor space to 221,217m2, including 156,924m2 of shop floor space.[4]



An aerial photograph of the area in which Chadstone Shopping Centre now stands, in 1945, with the current centre perimeter shown in red.

Opened in October 1960 at a cost of £6 million,[8][9] Chadstone Shopping Centre was the first self-contained regional shopping centre in Melbourne, and the largest built in Australia to that time. The centre was built and owned by the Myer Emporium, and marked the transformation of shopping in Australia from the traditional central city and strip-shopping precincts to the now familiar mall-type shopping centre.[10]

The site of the current shopping centre was once extensive paddocks of the Convent of the Good Shepherd on which cattle grazed until the mid-1950s. The initial 30 acres (12 ha) of land was sold to Myer in March 1958.[11]

The development of Chadstone was driven by Ken Myer, who in 1949 looked to the USA for the lead in retail developments, with decentralised centres fuelled by expanding suburban growth and car reliance.[12] Further development of the concept occurred after Myer's 1953 visit to the USA, where he met with a number of architects involved with the design of shopping malls, and in 1954 Myer secured 86 acres (35 ha) of land in Burwood for a shopping centre. The Burwood site was ultimately not used for the project.[13]

In 1958 the American firm of Welton Becket and Associates was appointed as the design architect, with Tompkins and Shaw Architects as the production architect. During the project the senior board of Myer was unhappy with the process, concerned that the architects did not understand the "Australian Concept", and were blindly adopting the American shopping mall model.[11]

In 1960 the Myer board wrote:[8]

"Although based in a broad way on the pattern of shopping centres in the United States, Chadstone has been individually designed to suit local needs and its own location."

The original shopping centre consisted of a single open-air mall with Myer at the southern end and a Dickins supermarket at the northern end; following the US pattern of shopping malls.

Early years

The first major change was made to the centre in the 1970s or 1980s: the mall was roofed over with translucent fibreglass, an acknowledgement that the open mall did not suit the Melbourne climate. During the same period a bowling alley and auditorium were opened, and the Dickens store was altered to be more easily accessed from the mall.[14]

In the early 1980s, the Myer Emporium sold the shopping centre to the Gandel Group, which has since managed and developed the complex.[citation needed]

In 1984 the centre had its first expansion: in 1985 Coles New World was relocated and a Target Discount Department Store was opened, and in 1986 a Hoyts 8 Cinema Complex was opened. A major extension doubled the lettable area in the late 1980s, and during the same era the Convent of the Good Shepherd was demolished to extend the carpark of the complex.[citation needed]


Chadstone has claimed the title, "Southern hemisphere's largest shopping centre" since 2009, and also "Australia's largest shopping centre" since 2007, thanks to regular development,[15] Westfield Knox having held the latter title from November 2002 until 2007 after the completion of their own expansion works.[16] Chadstone's main local rivals are Westfield Doncaster to the north, Westfield Knox to the east and Westfield Southland to the south.

A 2004 Exterior view of David Jones from the South-West side.


Throughout the 1990s, Chadstone had undergone numerous developments. These include the development of multi-storey carparks due to the boundaries of the centre being built-up with no further room to expand. Approximately 20% of the original mall structure is left intact with this number to be reduced due to the construction of the West Mall.

By 1999 Chadstone's lettable area covered 126,000m2, after the extension of the Myer and David Jones stores.[16] Part of stages 20 and 21, this expansion cost $150 million and took two and a half years to complete.[17] Local construction company Probuild has been responsible for every major stage of expansion and redevelopment at Chadstone Shopping Centre, commencing at stage 5 in 1989, with stage 33 (West Mall) having been completed in 2009.[18]


In December 2007 a A$100 million upgrade saw the centre's owners extend Chadstone's lettable area to 171,217 m², with the centre reclaiming the title as the largest shopping centre in Australia.[19]

Interior view of the centre, prior the 2007-2009 extension.

The new extension, dubbed "Chadstone Place", featured a Woolworths Supermarket (rebranded and relocated from the previous "Safeway" supermarket), First Choice Liquor, Aldi and a Dick Smith Electronics Concept Store along with an airport-style waiting area bus interchange, two new health clubs (Contours and Fitness First Platinum) and a crèche. On 29 October 2007 the first section of the redevelopment was open. Named "The Loop Mall", it featured 44 new stores including a redesigned Jetty Surf and new entrances opposite Kmart and Toys 'R' Us.

The last major redevelopment, commencing in early 2007, impacted on almost a quarter of the centre, (the oldest section of the centre, from Sportsgirl to Mrs. Field's/Borders, being closed), from 31 May 2008, until November 2009.[20]

The development also included redesigning the roads leading into Chadstone to allow for better traffic flow into the centre. As part of the development an independent community group launched and maintained a website to keep track of construction developments.[21] The State Government refused to impose a condition sought by the Stonnington Council calling for a transport study by the Government and Gandel, including the possible construction of a rail link.[22]

On 22 August 2009, 50 new stores, including Sportsgirl, Portmans, Esprit, Witchery, were opened. In November, a golden strip of luxury retailers were officially opened. Twelve international fashion houses now have stores at Chadstone including Louis Vuitton, Gucci, Prada, Chanel, Miu Miu, Tiffany & Co., Ralph Lauren, Hugo Boss, Omega, Burberry, Coach and Jimmy Choo.[23] The expansion provided a total of 530 stores.[24]

The completed section of the 2007-2009 extension.


On 20 August 2011, managing director of Colonial First State Global Asset Management, Darren Steinberg, announced a proposal to expand Chadstone's floor area to 221,217m², to enable a redevelopment of the oldest part of the property to the north and construct two buildings of up to 14 storeys on its southern boundary facing Princes Highway.[4] Up to 60,000 m² of floor area would be revamped and an extra 27,000 m² added to the centre. The proposal includes refurbishments of the cinemas and food precincts.[15][25] An extra 1400 car-parking spaces are proposed for the centre, taking total car spaces to 10,708.[4][26] The project, scheduled to be completed in late 2015[27] at a cost of A$520 million, will be the biggest non-retail extension in the centre's history.[27][28] The redevelopment plans were supported by an independent planning panel in July 2012 and approved by the City of Stonnington on 14 August 2012.[26][29][30] On 10 November 2012, the centre's redevelopment plans were given the final approval from the State Government.[31][32]

The CFS Retail and Gandel Group boards gave the go-ahead for part of the works in May 2014, which would add 34,000 square metres to a total of 212,000 sq m. The west mall would be "revitalised" with an expanded luxury section, while work at the northern end would create a new retail and leisure precinct accommodating a Hoyts digital cinema complex, up to five international flagship stores in 11,000 sq m of space, 40 new retailers and a 1300-seat, 26-tenant food gallery. The northern expansion, including a new Target store on the lower ground floor, would be accommodated within a four-level glass-roofed atrium. The expansion would also include a 17,000 sq m 10-level office tower, new bus interchange and an additional 800 car park spaces, taking total car spaces to 10,090. Demolition would begin in June 2014 and construction in September 2014, with staged openings through to completion by mid-2017.[3][33]

It was later announced the expansion would include the addition of a Legoland Discovery Centre indoor theme park to open in 2017. This will be the first Lego themed attraction for Merlin Entertainments in the Southern Hemisphere.[34]

Revenue and profit

Chadstone Shopping Centre was the first shopping centre in Australia to have its total worth valued at more than A$1 billion. Chadstone Shopping Centre's net income was $970 million in 2004. Its annual profit in (2004) was A$79.03 million, with its entirety of stores gaining an income of A$119.23 million.[35] In 2004, Chadstone Shopping Centre had an Annual Traffic Movement of 16.7 million moving through the centre.[35]

In 2007, the annual turnover was A$1 billion, making it the shopping centre in Australia with the highest annual turnover and the first to have an annual turnover of A$1 billion.[24]

In 2010, Chadstone had a 20% increase in the moving annual turnover (MAT), making A$1.28 billion in sales that year.[36][37]

The centre reported an annual turnover for 2013 of $1.4 billion, an increase of 3 percent on the previous year, making it the shopping centre with the highest turnover in Australia. The next biggest was Westfield Bondi Junction, with $1 billion turnover.[38] As of 2013, the centre's value exceeds A$3 billion.[39]

Transport and road congestion

The 'Chadstone Corner' entrance in 2007, one of the main entrances which at the time was flanked by bus stops.

Chadstone Shopping Centre was designed as a car-based centre when this was the norm and it remains highly dependent on cars for customer access. The centre has more than 9300 car parking spaces and the proportion of staff and customers arriving by car continues to grow: between 2002 and 2011 the share of customers arriving by bus fell sharply from 17% to 12%, while the proportion of those walking or cycling fell from 5% to 3%. Planners now acknowledge it would be a major challenge to reverse the trend.[40]

The independent planning panel that in 2012 reviewed Stonnington Council's proposed C154 planning scheme amendment relating to Chadstone's expansion plans said the centre contributed to "significant traffic issues" in the area, with traffic on nearby major arterial networks heavily congested and intersections "close to saturated at peak times". The panel's report said problems also arose from overflow parking in nearby streets at peak times such as Christmas and major sales, and that the local community had expressed concerns that future growth at Chadstone would worsen the problem. The panel concluded that the ability to further expand floor space would be limited unless road capacity was enhanced through major arterial roadworks and a substantial shift in the mode of transport for visitors and staff.[41]

Traffic congestion also impacts on the 14 bus routes that service the shopping centre, including two higher frequency Smart Bus routes. Buses often take 15 minutes to travel to or from Holmesglen, 1.8 km away.[40] The Public Transport Users Association (PTUA), which is campaigning for improved public transport in and around the centre, says buses are slow, often travelling less than 10 km/h (6 mph) in the area and are often overcrowded.[42][43] Services for many bus routes are infrequent after hours and on weekends.[40]

The nearest railway stations are at Hughesdale and Oakleigh on the Cranbourne/Pakenham lines and Holmesglen on the Glen Waverley line. Hughesdale station is about 10 minutes' walk from the shopping centre; Holmesglen is about 30 minutes. Submissions to the 2012 planning panel by the PTUA and Town and Country Planning Authority (TCPA) supported an extension of the Alamein railway line to Oakleigh railway station via Chadstone for either light or heavy rail services[40] and the RACV has also asked the state government to consider providing an underground rail link.[44] Stonnington Council has proposed a Municipal Strategic Statement and Local Planning Policy in which it would seek a fixed rail link to Chadstone Shopping Centre.[45] State government transport authority Public Transport Victoria also views a rail link to Chadstone as desirable, but says the cost of building one would be "prohibitive".[40]


The 2006 Interior view on the ground level looking west towards Myer.

There are 510 stores & luxury boutiques, including two department stores Myer and David Jones along with major tenants Kmart, Target, Coles, and a Hoyts Cinema Complex. The many clothing and luxury stores range from global & well renowned names including Louis Vuitton, Chanel, Tiffany & Co, Prada, ck Calvin Klein, Pandora, Guess, Levi's, Lululemon Athletica, Nike, Country Road, Emporio Armani, Calvin Klein Jeans and Speedo, right down to other labels such as SABA.

Major stores include:

  • Myer Department Store (1960- ) 3 Levels - Relocated in November 1998. renovated in 2011 (22,500 m2)
  • David Jones (1999 - ) 3 levels (15,150 m2) (renovated in 2011)
  • Target Located on lower level until 1986, relocated in 1986, closed for 4 months then relocated on the lower level (9,000 m2) (relocated in 2015)
  • H&M Clothing (4000 m2) 13 October 2016
  • Toys R Us toy store.(1993- ).(relocated in 1998 to make way for expansion of east mall).
  • Kmart (1994- ) (7,200 m2) (renovated in 2016)
  • JB Hi-Fi - relocated 2015 (expanded 2016)
  • Coles (1960- ) Renamed in 1982 (previously Dickins [46]), relocated in 1985, renovated in 2011
  • Woolworths (2008- ) First Woolworths Supermarket to open in Victoria with the new branding.
  • Aldi (2008- )

Mini-Major stores include:

  • Daiso Japan (2011- ) Discount Variety Store
  • UNIQLO Clothing 'flagship' (relocated 13 October 2016)
  • Apple Store 13 September 2008
  • Witchery 2009 - 'flagship'
  • Sportsgirl 2009 - 'super flagship' (750 m2) (relocated August 2016)
  • Gap August 2010 - 2-storey flagship (740 m2)
  • Zara August 2012[47]
  • Sephora Cosmetics (630 m2) 15 October 2016

Fitness & Leisure:


  • Hoyts Cinemas (1986- ) 8 screens 1986-1999, 16 screens 1999-2014, closed 2014-2016, reopened 15 October 2016 (new digital cinemas)

Luxury Stores:

Designer Boutique stores:

Past Major stores:

See also


  1. ^ "#4 John Gandel -". Australia's 40 Richest (2009). 13 May 2009. Retrieved 20 March 2011. 
  2. ^
  3. ^ a b c "Chadstone Shopping Centre to commence $580 million retail and office development" (Press release). CFS Retail Property Trust Group. 15 May 2014. Retrieved 17 May 2014. 
  4. ^ a b c d e f g Panel Report, Stonnington Planning Scheme Amendment C154, 17 July 2012, pages 1, 22
  5. ^ McCauley, Dana. (22 September 2016). "Inside Melbourne’s new and improved Chadstone Shopping Centre". Retrieved 12 October 2016.
  6. ^ a b Power, Emily (18 November 2009). "Chaddy now the biggest". Herald Sun. Retrieved 25 February 2011. 
  7. ^ a b "Discover Chadstone". Retrieved 12 October 2016. 
  8. ^ a b Hutson (1999), page 25
  9. ^ Wolfgang Sievers (1960). "Chadstone Shopping Centre, State Library of Victoria collection". State Library of Victoria. Retrieved 20 March 2011. 
  10. ^ Hutson (1999), page 17
  11. ^ a b Hutson (1999), page 24
  12. ^ Hutson (1999), page 18
  13. ^ Hutson (1999), page 22
  14. ^ Hutson (1999), page 27
  15. ^ a b "Shop and drop in new super Chaddy". Melbourne: Herald Sun. 7 December 2011. Retrieved 2011-12-07. 
  16. ^ a b Hugh Martin (29 November 2002). "Knox precinct the biggest, for now". The Age. Melbourne. Retrieved 20 March 2011. 
  17. ^ "Chadstone Shopping Centre Stages 20,21,22 & David Jones Fitout". Retrieved 20 March 2011. 
  18. ^ "Chadstone Shopping Centre: A long association". Retrieved 20 March 2011. 
  19. ^ "Chadstone seeks to expand". Melbourne: The Age. 21 January 2003. 
  20. ^ Holly Ife (29 October 2007). "Chadstone Shopping Centre now the biggest". Herald Sun. Retrieved 20 March 2011. 
  21. ^ Chadstone Development Forum
  22. ^ Millar, Royce (22 December 2005). "Chaddy about to get a whole lot bigger". Melbourne: The Age. Retrieved 2010-08-02. 
  23. ^ Cuthbertson, Kathleen (19 August 2009). "New huge fashion stores opening at Chadstone". The Herald Sun. Retrieved 2009-08-22. 
  24. ^ a b "Chadstone launches 50 new stores on Saturday". Inside Retailing. Retrieved 2009-08-22. 
  25. ^ "Size counts and Chadstone has designs on getting bigger". Melbourne: The Age. 7 December 2011. Retrieved 2011-12-07. 
  26. ^ a b C154, Chadstone Shopping Centre, City of Stonnington website.
  27. ^ a b "CFS's billion-dollar bets". The Sydney Morning Herald. 20 August 2011. Retrieved 2011-08-20. 
  28. ^ "Reaching for the sky". The Sydney Morning Herald. 3 December 2011. Retrieved 2011-12-04. 
  29. ^ "Chadstone shopping centre $500 million expansion approved". Herald Sun. 14 August 2012. Retrieved 2012-08-19. 
  30. ^ "Chadstone set to grow after council sign-off". The Age. 15 August 2012. Retrieved 2012-08-19. 
  31. ^ "$500m expansion of Chadstone Shopping Centre approved despite traffic fears". The Herald Sun. 10 November 2012. Retrieved 2012-11-10. 
  32. ^ "Hungry economy drives further development of Chadstone shopping centre". Herald Sun. 10 November 2012. Retrieved 2012-11-10. 
  33. ^ Johanson, Simon (17 May 2014), "$580m Chadstone update gets tick", The Age, p. 15 
  34. ^
  35. ^ a b "Leasing Information". Retrieved 20 March 2011. 
  36. ^ "Chadstone holds top spot amid shopping's big guns". The Sydney Morning Herald. 16 March 2011. 
  37. ^
  38. ^ Cummins, Carolyn (19 March 2014). "Chadstone joins $1.4b select club". The Age. Melbourne. p. 29. Retrieved 19 March 2014. 
  39. ^ John Gandel, Stan Perron and Sir John Pidgeon join 2012 inductee Westfield’s Frank Lowy in Property Council’s hall of fame. Property Observer. 20 May 2013
  40. ^ a b c d e Panel Report, Stonnington Planning Scheme Amendment C154, 17 July 2012, pages 47, 49-53
  41. ^ Panel Report, Stonnington Planning Scheme Amendment C154, 17 July 2012, pages ii-iv, 13
  42. ^ "Chadstone buses slow, overcrowded". Melbourne: Stonnington Leader. 25 September 2010. Retrieved 2010-10-27. 
  43. ^ "Chadstone transport woes spur new group", Public Transport Users Association website
  44. ^ Tim Michell, "RACV fears gridlock", Waverley Leader, 20 November 2012, pg 5.
  45. ^ City of Stonnington Revised Municipal Strategic Statement and Local Planning Policy Framework C161, Clause 21.07-2, section 4.5
  46. ^ Coles 100 Years of Quality, Service and Value, page 50-53
  47. ^ Zara opens second Melbourne store at Chadstone Shopping Centre. Herald Sun. 8 August 2012
  48. ^ [1]


External links