Charles Street Transit Terminal

From Wikipedia, the free encyclopedia
Jump to navigation Jump to search
Charles Street Transit Terminal
Charles Terminal.jpg
Location15 Charles Street West[1]
Kitchener, Ontario
Coordinates43°26′58″N 80°29′32″W / 43.44944°N 80.49222°W / 43.44944; -80.49222Coordinates: 43°26′58″N 80°29′32″W / 43.44944°N 80.49222°W / 43.44944; -80.49222
Owned byRegion of Waterloo
Operated byGrand River Transit
Bus stands25
Bus operators
Structure typeTicket office, washrooms, waiting room, restaurant, covered platforms
Bicycle facilitiesYes
Disabled accessYes
Other information
Station codeGO Transit: KITB
Opened1988 (City of Kitchener)

The Charles Street Transit Terminal at 15 Charles Street West[1] in Kitchener, Ontario, Canada is the main bus station and downtown hub for local Grand River Transit (GRT) bus services for Kitchener and Waterloo. This terminal is also used by a number of intercity operators, including Greyhound, GO Transit, Coach Canada and Aboutown.

It is the largest public service facility run by GRT, with the Cambridge Ainslie Street terminal being the only other staffed bus station.


The building was completed in 1988 by the City of Kitchener, which operated Kitchener Transit, GRT's forerunner, at the time. It replaced a facility at Duke and Scott streets, which had become overcrowded. Ownership has since transferred to the Region of Waterloo, GRT's operator.


View bus platforms from Gaukel St.

The main terminal building contains the ticket desk, plus washrooms and administrative space on the upper level; the lower level has a licensed restaurant and walk-in cafe, plus an ATM. Access between the floors is by escalator or elevator. Access to the GRT bus platforms from the entry structure is by an enclosed, elevated walkway. Each of the two island platform groups have a 'pod' containing stairwells and an elevator, which also serve as enclosed, climate-controlled waiting space for passengers, with a total of 20 bus stop locations.[2]

The Greyhound and Megabus stops are beside the main terminal building,[2] with GO transit buses using a platform at the northwest corner of the facility effective April 8, 2017.[3] A small modular office handles Greyhound sales outdoors beside the platform during service hours. All other intercity operators are handled by the GRT service desk.


The likelihood of the Charles St. Terminal becoming redundant in the near future has been confirmed by a pair of Regional plans: first, on implementation of a rapid-transit backbone which would decentralize bus routes and require fewer platforms at a single downtown location; and second, the plan to build a multi-modal hub at King and Victoria streets to handle train, bus, and rapid-transit services, which would also integrate the railway station. The Ion rapid transit service is scheduled to debut in Spring of 2018 and the multi-modal hub does not yet have a firm date for completion.

The LRT's Victoria Park station is located just across Gaukel Street from the terminal.

Bus services[edit]

Grand River Transit[edit]


GO Transit[edit]

Coach Canada[edit]


  1. ^ a b "Charles Street Transit Terminal". Terminals. GRT. Archived from the original on 10 March 2017.
  2. ^ a b c "Kitchener - Charles" (PDF). Platform layouts. GRT. Archived (PDF) from the original on 3 November 2015.
  3. ^ "Service Changes Starting April 8". GO Transit. Retrieved March 20, 2017.
  4. ^ "200" (PDF). Schedules. GRT. 16 January 2016. Archived from the original (PDF) on 3 December 2015. Conestoga Mall - Ainslie Terminal
  5. ^ "204" (PDF). Schedules. GRT. 16 January 2016. Archived (PDF) from the original on 3 December 2015. The Boardwalk - Ottawa/Lackner
  6. ^ Greyhound Canada QuickLink
  7. ^ a b "Archived copy" (PDF). Archived from the original (PDF) on 2017-03-08. Retrieved 2017-04-02.CS1 maint: Archived copy as title (link)
  8. ^ a b "Archived copy" (PDF). Archived from the original (PDF) on 2017-03-08. Retrieved 2017-04-02.CS1 maint: Archived copy as title (link)
  9. ^ "Agents / Stop Locations". Coach Canada. Archived from the original on 2016-03-04. Retrieved 2015-11-28. Kitchener Transit Centre. tickets sold here

External links[edit]

Media related to Charles Street Transit Terminal at Wikimedia Commons