Cleartrip

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Cleartrip Pvt. Ltd.
Cleartrip.png
Type of businessOnline travel agency
Type of site
Private
FoundedJuly 2006; 12 years ago (2006-07)
HeadquartersMumbai, Maharashtra
Area servedWorldwide
Key peopleStuart Crighton
(Founder & CEO)
Matthew Spacie
(Co-founder)
Hrush Bhatt
(Co-founder)
Indroneel Dutt
(CFO)
Subramanya Sharma
(CPO)
Amit Taneja
(CBO)
Manoj Sharma
(CTO)
IndustryTravel
Technology
ProductsBooking Flights
Hotels
Resorts
Holidays
Trains
Weekend Getaways & Activities
Websitecleartrip.com

Cleartrip (previously known as Cleartrip Travel Services Private Limited) is a global online travel company, headquartered in Mumbai.[1] The company operates an online travel aggregator website for booking flights[2] and train tickets, hotel reservations, and activities in India and the Middle East countries. It has offices across India, UAE, Saudi Arabia and Egypt.

History[edit]

Cleartrip was founded in 2006 as a hotels and air aggregator by Hrush Bhatt, Matthew Spacie and Stuart Crighton. Seeing the fragmentation that existed in the Indian travel and hospitality sector, the founders decided to enter the online travel space with a vision of making travel simple.[3]

Cleartrip also operates Cleartrip for Business,[4] an online corporate travel management tool; Agent Box,[5] a travel tool for travel agents; and Cleartrip Mobile,[6] a travel booking app for mobile devices. Later it added new services such as Quickeys, for last-minute deals on hotel booking[7] and other journey planning services.[8][9][10] In 2012, the company launched mobile application for iPhone and Android users.[11]

In April 2018, Cleartrip launched an Arabic version of its website to target the growing Arabic community in the GCC region.[12]

In May 2018, Cleartrip introduced Alexa skills for its platform.[13]

With gross booking value of $1.4 billion and revenues worth of $110 million,[14] Cleartrip is one of the few companies of scale in this space. It is seeing annual growth of over 40% in MENA, driven by the increasing shift from offline to online.[15]

Partnership[edit]

The company got into strategic partnerships expanding the footprint of its integrated travel services in 48 European and 18 Southeast Asian countries[16] In June 2018, Cleartrip announced its partnership with Kerala Tourism Development Corporation to become an online seller of KTDC’s exclusive set of activities.[17]

Products and Features[edit]

Express way - While the online payments ecosystem was still in its nascent stage in March 2012, the company launched Expressway to let users store traveller profile and payment details securely to make one click bookings.[18]

In-app flight amendments - In April 2013, Cleartrip launched In-app flight amendments to enable its users to modify or amend flight bookings entirely on the web.[19]

Price Lock - In October 2016 Cleartrip enabled its users to lock prices for flight bookings through its feature PriceLock.[20]

Activities - Launched in 2016, local things to do and activities platform Local Activities started with 15000+ experiences. Cleartrip introduced Activities with a switcher icon to keep travel and local within the same app.[21]

Instant Search - In June 2017 Cleartrip launched Insta Search - aimed at reducing the time taken to search and book hotel rooms on the Cleartrip mobile app.[22]

In 2017, Google announced partnership with Cleartrip for its flight search application, Google Flights.[23]

Geographic Expansion[edit]

In May 2010, Cleartrip launched its first overseas venture in the UAE.[24] In May 2012, it started services to the Persian Gulf nations of Oman, Qatar, Kuwait, Bahrain, and Saudi Arabia.[25] On June 21, 2018, Cleartrip announced the acquisition of Saudi Arabia-based online travel aggregator (OTA) Flyin.[26] With the acquisition of Flyin in June 2018 Cleartrip added Saudi Arabia and Egypt to that list of countries it operates in, providing Cleartrip with a major footprint and customer base across the Middle East and North Africa (MENA) region.

The deal is expected to offer Cleartrip a wider outreach and a larger client base in an adjacent market.[27]

Net Neutrality[edit]

Amid a raging debate on ensuring equal Internet access for all, Cleartrip pulled out from Internet.org supporting net neutrality.

Awards and Recognition[edit]

Year Name of the Award Awarded By Ref(s)
2018 ‘Excellence in Travel Blogging – Company Operated Blog SATTE Awards [28]
2017 CX Visionary Genesys Awards [29]
2017 Best Mobile App for Travel Mobexx Awards [30]
2016 Best in Mobile WITovation Awards [31]
2014 Editor's Pick Apple App Store [32]
2013 Product of the Year - Travel Category Nielsen survey [33]
2013 Best App - Travel & Hospitality The Mobies, UAE [34]
2011 Mobile Mover of the Year WITovation Awards, Singapore [35]
2010 India's Favourite Travel Website Readers’ India Travel Awards - Condé Nast Travel Awards [36]
2010 Top eCommerce Websites in India The Internet and Mobile Association of India (IAMAI) [37]
2010 Most Innovative Companies in Asia Red Herring Top 100 Asia [38]
2008 Google of Travel Sites PC World Web Awards [39]
2007 Excellence in Open Source Technologies Implementation Skoch Consultancy Services and Red Hat [40]
2006 India's Best Travel Website PC World's Best Indian Websites Awards [41]

References[edit]

  1. ^ "Cleartrip acquires Saudi Arabia's online travel firm Flyin". Arab News. 21 June 2018.
  2. ^ "Cleartrip offers cab booking services". The Hindu. 3 September 2012.
  3. ^ "Crystal clear: Using design as a differentiator in a crowded market". NDTV. 10 March 2014.
  4. ^ "Cleartrip targets 2000 corporates"
  5. ^ "Cleartrip registered more than 3000 agents in India"
  6. ^ "Cleartrip launches mobile travel solution"
  7. ^ Rai, Aman. "Cleartrip Launches Last Minute Hotel Booking Service, Quickeys". medianama.com.
  8. ^ "Cleartrip launches Waytogo, a Very Cool Multi-Mode Route Finding and Booking Tool". nextbigwhat.com. NextBigWhat.
  9. ^ Rai, Anand. "Cleartrip expands its hotels product with the launch of Weekend Getaways service, what's on offer?". techcircle.vccircle.com.
  10. ^ "Cleartrip launches visually-appealing travel guides, Collections". NDTV.
  11. ^ "Cleartrip launches iPhone app". Best Media Info. 8 August 2012.
  12. ^ Kar, Sanghamitra (23 June 2017). "Cleartrip now speaks Arabic". The Economic Times.
  13. ^ Sathe, Gopal (17 April 2018). "Cleartrip on Alexa Integration, Building Apps for Voice, and the Smart Speakers Scene in India". NDTV.
  14. ^ Mathew, James (27 January 2019). "India-based Cleartrip to ramp up Mideast operations". Arabian Business.
  15. ^ Mathew, James (22 June 2018). "Cleartrip Acquires Saudi Arabia-Based Flyin To Venture Into MENA Region". INC42.
  16. ^ Chaturvedi, Anumeha (8 May 2018). "Cleartrip launches end-to-end experiential travel in Europe, South East Asia". The Economic Times.
  17. ^ Kar, Sanghamitra (7 June 2018). "Cleartrip Tied Up With KTDC". BusinessWorld.
  18. ^ Rai, Anand (28 March 2013). "Cleartrip claims gross revenues of around Rs 300Cr a month, eyes break-even by Q3 2013". VCCircle.
  19. ^ "Presenting In-app changes on Cleartrip Mobile". APN News. 5 December 2014.
  20. ^ Johari, Sneha (6 October 2016). "Cleartrip lets users lock prices for flight bookings". MediaNama.
  21. ^ "Cleartrip goes 'Local' with experiential services". The Hindu. 21 June 2016.
  22. ^ "Cleartrip Announces Launch of Cleartrip Instant Search'". BusinessWorld. 16 June 2017.
  23. ^ "Google Flights ties up with ClearTrip in India expansion bid". The Economic Times. 18 September 2017.
  24. ^ "Cleartrip launches UAE operations" Economic Times 2010-05-06
  25. ^ Fernz, Charmaine. "Cleartrip to invest and expand localized operations in the GCC". Travel Daily Media.
  26. ^ "Cleartrip & Flyin join forces". Flyin. Retrieved 21 June 2018.
  27. ^ "Cleartrip announces acquisition of Saudi Arabia-based OTA Flyin". Moneycontrol. Retrieved 21 June 2018.
  28. ^ Excellence in Travel Blogging – Company Operated Blog by SATTE Awards
  29. ^ CX Visionary by Genesys
  30. ^ [1]
  31. ^ Editor's Pick App Store by Apple App Store {{webarchive|url=https://web.archive.org/web/20151003081016/http://www.dynamiccio.com/2014/10/cleartripss-mobile-strategy-paying-off.php ]
  32. ^ Editor's Pick App Store by Apple App Store Archived 3 October 2015 at the Wayback Machine
  33. ^ Product of the Year - Travel Category by Neilson Survey
  34. ^ Best App for Travel and Hospitality at the Mobies 2013, UAE
  35. ^ Mobile Mover of the Year at WITovation Awards, Singapore Archived 30 September 2015 at the Wayback Machine
  36. ^ India's Favourite Travel Website by Reader's india Travel Awards
  37. ^ Top eCommerce Websites in India by The Internet and Mobile Association of India (IAMAI)
  38. ^ Most Innovative Companies in Asia by Red Herring Top 100 Asia
  39. ^ Google Travel Sites at PC World Web Awards 2008
  40. ^ Excellence in Open Source Technologies Implementation by Skoch Consultancy Services and Red Hat
  41. ^ India's Best Travel Website at PC World's Best Website Awards

External links[edit]