|Founded||20 August 1989 |
(as Zagal - Zagreb Airlines)
|Frequent-flyer program||Miles & More|
|Company slogan||Više od udobnog leta. (More than a comfortable flight)|
|Key people||Jasmin Bajić, President and CEO|
|Employees||962 (31 Dec 2017)|
Croatia Airlines Ltd. is the state-owned flag carrier airline of Croatia. Its headquarters are in Buzin near Zagreb and operates domestic and international services mainly to European destinations. Its main hub is Franjo Tuđman Airport with focus cities being Dubrovnik, Split, and Zadar. Since November 2004, the airline has been a member of Star Alliance.
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The airline was established on 20 August 1989, trading with the name Zagal (formally, Zagreb Airlines), and started operations using a single Cessna 402 aircraft on cargo services for UPS. After the first democratic elections held in Croatia, Zagal changed its name to Croatia Airlines on 23 July 1990.
In 1991 Croatia Airlines signed an agreement with Adria Airways which allowed it to lease a McDonnell Douglas MD-82 to commence domestic jet services between Zagreb and Split. Due to the Croatian War of Independence and the closure of the airspace over Croatia, the airline was soon forced to suspend operations. As soon as flights restarted, Croatia Airlines acquired three Boeing 737s from Lufthansa and became a member of the International Air Transport Association (IATA). As the flag carrier of newly-independent Croatia, the airline launched its first international service on April 5, 1992, from Zagreb to Frankfurt.
In 1993, two new ATR 42s and two more 737s joined the fleet and representative offices were opened in several European cities and the company bought the travel agency Obzor to organize travel packages for groups and individuals. By 1994, Croatia Airlines had welcomed its one millionth passenger. Later that year, Pope John Paul II flew the airline on a trip to Croatia.
In 1995, another ATR 42 was welcomed, as was the two millionth passenger. In 1996, Croatia Airlines became the first airline to fly to Sarajevo after the Bosnian War. In 1997 the airline's first Airbus A320 arrived and was named Rijeka. In 1998, another first plane of a new type arrived when the airline's first Airbus A319 joined the fleet. This airplane was named Zadar. In the same year, Croatia Airlines became a member of the Association of European Airlines (AEA). By 1999, two more Airbus jets had arrived and Croatia Airlines started selling the Boeing part of their fleet. The airline flew its five millionth passenger.
Development since 2000
In 2000 two more Airbus planes arrived and an automated ticketing system was inaugurated. In 2001 the airline received maintenance and technical performing certificates from the German aviation authority Luftfahrt-Bundesamt. On 18 November 2004, Croatia Airlines joined Star Alliance.
By March 2009, the airline retired its fleet of three ATR 42 short-haul aircraft, after operating the type since 1993, and replaced it with a fleet of six Bombardier Dash 8 Q400s, the first of which was delivered in May 2008.
Croatia Airlines and maintenance partner Lufthansa announced on 23 May 2011 the introduction of new slim-line Recaro economy seats to be retrofitted into certain A320 Family aircraft from Summer 2012, increasing seating capacity by two rows.
Losses have been made for several years; in November 2012 the government announced that it would provide HRK 800m ($ 136m) for Croatia Airline to become cost-effective from 2013 on. The government is seeking to restructure the airline, which includes plans to cut its workforce by ten percent within two years and it is also looking for a strategic investor.
The largest shareholder of the airline is the Government Asset Management Agency for the Republic of Croatia, with 97.02% of the issued capital. Zagreb airport LLC holds 1.72%, The State Agency for Deposit Insurance and Bank Rehabilitation owns 0.76% of the airline and 0.50% is publicly held.
In addition to its main operation, Croatia Airlines maintains several aviation related subsidiaries:
- Obzor putovanja
- Pleso prijevoz
- Amadeus Croatia
- Croatia Airlines-Technical affairs is a maintenance organisation placed at Franjo Tuđman Airport. In 2001 the company received maintenance and technical performing certificates from the German aviation authority Luftfahrt-Bundesamt. It is the line and base maintenance provider for Croatia Airlines but also provides a service of maintenance to Lufthansa, Thomas Cook Airlines, Sky Work Airlines and many others.
The key trends for Croatia Airlines group over recent years are shown below (as at year ending 31 December):
|Turnover (HRK m)||1,537||1,729||1,449||1,479||1,763||1,786||1,654||1,643||1,616||1,620||1,759|
|Net Profits/Losses after tax (HRK m)||1.0||−89.29||−198.5||−156.2||−113.1||−487.8||1.4||7.1||14.6||7.7||26.4|
|Number of employees (at year end)||1,052||1,113||1,131||1,117||1,101||1,086||1,041||908||898||967||962|
|Number of passengers (m)||1.715||1.869||1.752||1.641||1.879||1.952||1.797||1.825||1.850||1.940||2.125||2.169|
|Passenger load factor (%)||64.9||65.2||61.4||62.0||67.0||69.1||68.8||69.2||69.7||70.7||75.2|
|Number of aircraft (at year end)||10||10||12||13||13||13||12||12||12||12||12|
The Croatia Airlines fleet consists of the following aircraft (as of June 2019):
|Airbus A319-100||4||—||18||126||144||9A-CTI in Star Alliance-livery|
|Airbus A320neo||—||4||TBA||Deliveries 2021–2022|
|De Havilland Dash 8-400||6||—||var||var||76|
|McDonnell Douglas MD-82||2||1990||1991|||
- "Basic information". croatiaairlines.com. Croatia Airlines. Retrieved 12 April 2013.
- "Godišnji izvještaji o poslovanju Croatia Airlines d.d. i Grupe Croatia Airlines za 2015. godinu" (PDF) (in Croatian). April 2016. Retrieved 12 April 2017.
- Flight International 3 April 2007
- Croatia Airlines turns 25 at EX-YU Aviation News, 12-8-2014, retrieved 1-12-2015
- Croatia Airlines to acquire four additional A320 family aircraft Archived 2008-10-27 at the Wayback Machine 22 October 2008
- "Croatia Airlines: 20-milijunti putnik". Slobodna Dalmacija (in Croatian). 24 July 2009. Retrieved 12 April 2017.
- "20 million for Croatia Airlines". Blogspot. Exyuaviation. July 28, 2009.
- "Croatia Airlines to Introduce Lufthasa's Recaro seats". Balkans.com. 23 May 2011. Archived from the original on 2015-04-02.
- "Croatia Airlines presents new economy class cabin". Balkans.com. 20 March 2012. Archived from the original on 2015-04-02.
- "Croatia Pushing Ahead With Croatia Airlines Restructuring". Retrieved 27 May 2013.
- "Croatia Airlines - Tvrtke u vlasništvu". Retrieved 24 April 2015.
- "Croatia Airlines - Usluge održavanja zrakoplova". Retrieved 24 April 2015.
- "Možemo se riješiti Dasheva i kupiti druge avione, a onda slijedi..." www.tportal.hr. Retrieved 24 April 2015.
- "Croatia Airlines - Povijest". Retrieved 24 April 2015.
- "Annual Report 2008" (PDF). Retrieved 27 May 2013.
- "Annual Report 2009" (PDF). Retrieved 27 May 2013.
- "Annual Reports". Retrieved 27 May 2013.
- "Annual Report 2010" (PDF). Retrieved 27 May 2013.
- "Annual Report 2013". Retrieved 27 September 2014.
- "Croatia Airlines - Izvješća o poslovanju". Retrieved 24 April 2015.
- "Croatia Airlines - Izvješća o poslovanju". Retrieved 29 February 2016.
- "Croatia Airlines flew a record number of passengers in 2018". croatiaairlines.com. Retrieved 31 May 2019.
- "Profile on Croatia Airlines". CAPA. Centre for Aviation. Archived from the original on 2016-11-01. Retrieved 2016-11-01.
- "Global Airline Guide (Part One)". Airliner World (October 2018): 13.
- "Croatia Airlines agreed to purchase four advanced-technology Airbus 320 neo aircraft". Retrieved 28 November 2017.
- Airfleets. "ATR 42/72 in Croatia Airlines history". Retrieved 16 August 2010.
- Airfleets. "Boeing 737 in Croatia Airlines history". Retrieved 16 August 2010.
- Airfleets. "BAe 146 / Avro RJ in Croatia Airlines history". Retrieved 16 August 2010.
- Airfleets. "Fokker 70/100 in Croatia Airlines history". Retrieved 16 August 2010.
- Airfleets. "McDonnell Douglas MD-80/90 in Croatia Airlines history". Retrieved 16 August 2010.
Media related to Croatia Airlines at Wikimedia Commons