Dealership management system

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A dealership management system (DMS) or auto dealership management system is a bundled management information system created specifically for automotive industry car dealerships or large equipment manufacturers, such as General Motors, Ford, Fiat Chrysler dealerships, and also adapted for cars, boats, bikes, RV, and power sports dealers. These systems often contain software that cater to the needs of the finance, sales, workshop, parts, inventory and administration components of running the dealership. One of their functions can be automating tax returns.[1] Other more sophisticated features can include online marketing tools and analytics on deals. Newer DMS systems have seen utilization of mobile platforms as well with or without additional software like ClearMechanic,[2] from Clear.

Examples of DMS systems used in the US are CDK Drive from CDK Global and ERA-IGNITE from Reynolds and Reynolds.[3]


  1. ^ Fortier, Wayne (2007-10-01). "Old IRS Rule Creates New Fuss". Ward's Dealer Business. Retrieved 2008-01-09.
  2. ^ Tony Petruzelli (2012-09-24). "AutoLoop Partners with ClearMechanic to Launch Industry's First "Visual Declined Service Marketing" Program". Retrieved 2021-07-18.
  3. ^ MarketWatch (2021-05-13). "Automotive Dealer Management Systems (DMS) Market Size, Share 2021 By Worldwide Industry Demand, Regional Overview, Trends Evaluation, Top Manufacture, Business Growth Strategies and Forecast to 2027 with CAGR of 6.8%". Retrieved 2021-07-18.

See also[edit]

Customer relationship management