Depop

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Depop Limited
Depop logo.svg
Type of businessLimited
Available inEnglish, Italian
Founded2011 (2011) in Roncade, Italy
Headquarters
London
,
United Kingdom
No. of locations
  • London
  • Manchester
  • Milan
  • Los Angeles
  • New York City
Area servedWorldwide
Founder(s)Simon Beckerman
CEOMaria Raga
IndustryOnline shopping
Employees400[citation needed]
URLwww.depop.com
UsersIncrease 30 million[citation needed]

Depop is a peer-to-peer social e-commerce company based in London, with additional offices in Manchester, Milan and New York City. The company has an expanding global presence being popularised in countries such as the United States, United Kingdom, Australia, New Zealand, and Italy. It allows users to buy and sell items, most of which are used and vintage pieces of clothing.

History[edit]

Depop was founded in 2011 by entrepreneur Simon Beckerman at an Italian technological incubator and business H-Farm start-up centre.[1] Paolo Barberis and Nana Bianca were two of the first investors in the platform in 2012 with a seed investment.[2] Its headquarters were moved to London in 2012.[3] Depop expanded and opened additional offices in Milan and New York City.[4] Beckerman raised €1 million in funding in October 2013 from Red Circle Investment and brought on Faroese Runar Reistrup as new CEO.[3] In 2015, Depop secured another investment of $8 million from Balderton Capital and Holtzbrinck Ventures.[4] Most active users of Depop are located in the United Kingdom, Australia, United States and Italy. In March 2016, former CEO, Runar Reistrup, stated that Depop's growth was achieved through word of mouth.[5] Depop was the official app sponsor of the 2016 Vans Warped Tour.[6][better source needed]

In June 2019, Depop raised $62 million in Series C from General Atlantic to fund its expansion. Previous investors HV Holtzbrinck Ventures, Balderton Capital, Creandum, Octopus Ventures, TempoCap and Sebastian Siemiatkowski also participated.[7]

In 2020, Depop's gross merchandise sales and revenue both more than doubled to $650 million and $70 million respectively.[8] In June 2021, Etsy announced it would acquire Depop for $1.6 billion in cash, making it Etsy's most expensive acquisition, but that Depop would continue operate as a standalone brand independent from Etsy.[9][10]

Overview[edit]

Depop is a social e-commerce platform where users can buy and resell their items. As a mobile app, it is available on iOS and Android platforms.[11]

Most of the items sold on Depop are used, vintage, and repurposed pieces of clothing. Its user interface is modeled after that of Instagram, and users can sell items by posting pictures of them to their profiles, along with descriptions, hashtags, and prices. Many sellers model the clothes they sell themselves.[12] Users can also follow other sellers, whose posts will appear in their feeds. The platform's "Explore" page features items picked out by Depop staff. Users can pay for items using PayPal.[13] Depop users are also encouraged by the platform to use other social networking services such as Instagram to promote their shop profiles.[14] Celebrities have resold their own items on Depop, with some donating proceeds to charitable causes.[15]

As of 2021, Depop has over 21 million users, 90 percent of whom are under the age of 26.[10] It is the 10th most-visited shopping platform for Gen Z consumers in the US[citation needed], and, in a poll conducted by The Strategist in 2019, Depop was voted by teenagers as their favorite resale website.[16][17] According to Taylor Lorenz of The Atlantic, Depop draws in Gen Z users through being easily accessible and having affordable prices, and much of its user base uses it to track trends in fashion. Popular sellers on the platform often go on to become social media influencers.[13]

Criticism[edit]

Depop has garnered criticism from users and critics due to a number of its sellers buying clothes from thrift shops and reselling them for higher prices than they were purchased for.[18] The platform has also been criticized by its users for picking predominantly thin models wearing straight size clothing to showcase on its Explore page, which some have described as sizeist.[19][16]

In November 2019, Business of Fashion reported that users within the Depop app were receiving sexually suggestive messages.[20]

Depop has on numerous occasions charged sellers on the app unauthorised fees and as of February 2021 they have disabled their customer support email inbox blocking all direct communication, without notifying their customers, leaving app users without any way to retrieve their money back.

Currently Depop have disabled their customer support email function and replaced it with automated bots set up to direct app users in circles with automated messaging.[citation needed]

References[edit]

  1. ^ Morrison, Emma. "Artefact – In conversation with | Depop founder Simon Beckerman". Artefact. Archived from the original on 16 July 2015. Retrieved 21 June 2016.
  2. ^ "TechTalk con Simon Beckerman, Riccardo Donadon e Paolo Barberis su Depop, la startup diventata unicorno". la Repubblica (in Italian). 3 June 2021. Retrieved 11 June 2021.
  3. ^ a b Azeez, Wale (27 October 2015). "Depop: We're all shopkeepers now". Politico Europe. Retrieved 21 June 2016.
  4. ^ a b Lunden, Ingrid (29 January 2015). "Social Shopping App Depop Raises $8M, Hires Ex-Reddit GM To Break Into US Market". TechCrunch. Retrieved 21 June 2016.
  5. ^ Reistrup, Runar (31 March 2016). "The Entrepreneur: Runar Reistrup, Depop". Startups.co.uk. Retrieved 17 July 2016.
  6. ^ "Vans Warped Tour". Vans Warped Tour. Retrieved 21 June 2016.
  7. ^ "Depop, a social app targeting millennial and Gen Z shoppers, bags $62M, passes 13M users". TechCrunch. Retrieved 7 June 2019.
  8. ^ Scott, Charity L.; Kellaher, Colin (2 June 2021). "Etsy Buys Depop, Fashion Resale Site Popular With Gen Z, for $1.6 Billion". Wall Street Journal. ISSN 0099-9660. Retrieved 25 August 2021.
  9. ^ Paton, Elizabeth (2 June 2021). "Etsy is buying the fashion resale app Depop for $1.6 billion". The New York Times. ISSN 0362-4331. Retrieved 2 June 2021.
  10. ^ a b Lunden, Ingrid (2 June 2021). "Etsy is acquiring UK-based social selling site Depop for $1.625B in a mostly cash deal". TechCrunch. Retrieved 29 September 2021.
  11. ^ Satenstein, Liana. "All Those Millennials Can't Be Wrong: Why Depop Just Might Change the Way You Shop". Vogue. Retrieved 21 June 2016.
  12. ^ Heilweil, Rebecca (2 June 2021). "Why Etsy dropped $1.6 billion on Depop". Vox. Retrieved 29 September 2021.
  13. ^ a b Lorenz, Taylor (13 June 2019). "Why Teens Are Selling Clothes Out of Their Closets". The Atlantic. Retrieved 29 September 2021.
  14. ^ Vincent, James (2 June 2021). "Etsy targets Gen Z shoppers with $1.6 billion Depop acquisition". The Verge. Retrieved 29 September 2021.
  15. ^ Jones, Georgina (13 July 2016). "9 Celebs With Depop: The Millennial Thrift Shop". Bustle. Archived from the original on 8 September 2016. Retrieved 8 November 2021.
  16. ^ a b Gates, Meggie (27 August 2021). "Depop Is the New Instagram — but Not in a Good Way". InStyle. Retrieved 29 September 2021.
  17. ^ Sherwood, Jessica (25 October 2019). "Depop: Can pre-loved clothes make fast fashion sustainable?". BBC News. Retrieved 26 June 2020.
  18. ^ Norvill, Yasmin (13 August 2020). "Is Depop being gentrified? Sellers and users weigh in on the debate". Dazed. Retrieved 21 April 2020.
  19. ^ Smothers, Hannah (9 April 2021). "Everyone's Favorite Thrifting App Favors Thin White Models". Vice. Retrieved 29 September 2021.
  20. ^ Lieber, Chavie (12 November 2019). "The Dark Side of Depop". Business of Fashion. Retrieved 21 April 2020.

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