Digital era governance

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In the public administration debate about New Public Management (NPM), the concept of digital era governance (or DEG) is claimed by Patrick Dunleavy, Helen Margetts and their co-authors as replacing NPM since around 2000-05. DEG has three key elements: reintegration (bringing issues back into government control, like US airport security after 9/11); needs-based holism (reorganizing government around distinct client groups); and digitization (fully exploiting the potential of digital storage and Internet communications to transform governance).


Patrick Dunleavy, Helen Margetts et al., Digital Era Governance: IT Corporations, the State and E-Government (Oxford: Oxford University Press, 2006).