Digital transformation refers to the changes associated with the application of digital technology in all aspects of human society. Digital transformation may be thought as the third stage of embracing digital technologies: digital competence → digital usage → digital transformation, with usage and transformative ability informing digital literacy. The transformation stage means that digital usages inherently enable new types of innovation and creativity in a particular domain, rather than simply enhance and support the traditional methods.
In a narrower sense, "digital transformations " may refer to the concept of "going paperless".
In November 2011, a three-year study conducted by the MIT Center for Digital Business and Capgemini Consulting concluded that only one-third of companies globally have an effective digital transformation program in place.
The study defined an "effective digital transformation program" as one that addressed
- "The What": the intensity of digital initiatives within a corporation
- "The How": the ability of a company to master transformational change to deliver business results.
The newest report by MIT Center for Digital Business and Capgemini Consulting in 2015 found that "maturing digital businesses are focused on integrating digital technologies, such as social, mobile, analytics and cloud, in the service of transforming how their businesses work. Less-mature digital businesses are focused on solving discrete business problems with individual digital technologies."
- Erik Stolterman, Anna Croon Fors, "Information TEchnology and the Good Life", in: "Information systems research: relevant theory and informed practice", 2004, ISBN 1-4020-8094-8, p. 689
- Digital literacies: concepts, policies and practices By Colin Lankshear, Michele Knobel, 2008, p. 173
- Digital transformation: the essentials of e-business leadership, by Keyur Patel, Mary Pat McCarthy, 2000, ISBN 0-07-136408-0
- E-government in Canada: transformation for the digital age By Jeffrey Roy, 2006, ISBN 0-7766-0617-4
- Mass Communication And Its Digital Transformation, by Ramanujam, 2009, ISBN 81-313-0039-0
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- Digital medicine: implications for healthcare leaders, by Jeff Charles Goldsmith, 2003, ISBN 1-56793-211-8
- Digital Transformation By Mark Baker, 2014, ISBN 978-1500448486
- Digital Transformation: A Roadmap for Billion-Dollar Organization (PDF) (Report). Capgemini Consulting. 2011.
- "Strategy, not Technology, Drives Digital Transformation". MIT Sloan Management Review. Retrieved 2016-01-18.
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