J. Walter Thompson
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|Founded||New York, New York, U.S. (1864)|
|Founder||William James Carlton|
|Headquarters||New York, New York, U.S.|
|Services||Creative, Digital, Full Service, Global, Interactive, Market Research, Marketing, Planning, Research, Specialized Communications, Strategic Communications, Total Branding Solutions Across all Communication, Trendspotting|
Number of employees
|10,000 (January 2015)|
The company has been pioneering brands since 1864, and is known for its longstanding relationships with clients, among them Unilever/Lever Brothers (109+ years); Mondelēz International/Kraft Foods (89+ years); Kimberly-Clark (84+ years); Nestlé (81+ years); Kellogg's (80+ years); and Ford Motor (67+ years). Other notable clients include Avon, Treasury Wine Estates, Edgewell/Schick, Tudor, HSBC, Johnson & Johnson, Newell, Air Canada and the United States Marine Corps.
J. Walter Thompson (JWT), part of the WPP Group, is the world’s best-known marketing communications brand. Headquartered in New York, J. Walter Thompson is a global network with more than 200 offices in over 90 countries employing over 12,000 marketing professionals.
JWT celebrated its 150th anniversary in 2014. It traces its origins to the Carlton & Smith agency, which opened its doors in 1864, one of the first known advertising agencies in the United States. Founder William James Carlton started selling advertising space in religious magazines. Almost nothing is known about the Smith partner.
In 1868, Carlton hired James Walter Thompson as a bookkeeper. Eventually Thompson found that soliciting and sales were much more profitable, and he became a very effective salesman for the small company. In 1877, Thompson paid $800 for the Carlton & Smith furniture in the same transaction.
Thompson, who had served as a U.S. Marine during the Civil War, had first been employed by Carlton & Smith to sell space in religious publications. Under his leadership, the agency became the seller of advertising space in many American magazines and periodicals. By 1889, 80 percent of the advertising in the United States was placed through J. Walter Thompson.
Growth followed. J. Walter Thompson became the first American agency to expand internationally with the opening of J. Walter Thompson London in 1899. The business subsequently expanded across the globe, being one of the first American agencies in Egypt, South Africa and Asia.
J. Walter Thomson was among the first agencies to employ writers and artists to create interesting advertisements for their clients, replacing the standard ads created by in-house departments. It was also the first agency to provide a wide range of advertising services to clients, including, copy, layout, package design, trademark development and rudimentary market research. Many of these methods can be seen in notable work the agency has produced, including, work for Kraft Cheese that resulted in the creation of the grilled-cheese sandwich, a campaign for Swift & Co. that added measurements to sticks of butter, the Toys "R" Us Kid slogan and jingle, De Beers diamond ads (A Diamond is Forever) and the "I wish I were an Oscar Mayer Weiner" campaign.
The agency is credited with hiring the first female copywriter, Helen Lansdowne Resor. While with the agency, she pioneered ideas including celebrity testimonials, sex appeal and was responsible for developing its reputation as an agency where bright young women could succeed. Lansdowne went on to become the first female creative director in the industry. To honor this legacy, in 2014 J. Walter Thompson announced a $250,000 scholarship opportunity called the Helen Lansdowne Resor Scholarship. It assists and promotes talented female creative advertising students who aspire to join the ranks of creative leadership.
JWT has boosted its digital capabilities in recent years, with several digital launches and acquisitions. In 2015, JWT announced the launch of Mirum, a global digital agency that creates experiences that people want and businesses need. Named a Visionary in the 2016 Gartner Magic Quadrant, Mirum helps guide brands in business transformation, experience development, and commerce and activation. The agency operates in 20 countries, with more than 46 offices and 2,200 professionals.
In 2016, Mirum expanded its global footprint in the India, the Middle East and Africa markets.
Since Mirum’s launch, JWT has also launched Colloquial, a content-marketing joint venture unit with Group SJR; acquired WANDA Digital, a leading independent digital agency in Turkey; and acquired iStrategyLabs (ISL), a D.C.-based digital agency focused on marrying creativity, technology, strategy and content to deliver the most innovative and impactful work for its clients.
J. Walter Thompson Intelligence
Driving JWT's innovation, trends and insights is J. Walter Thompson Intelligence, a specialized practice that offers a blend of research, innovation and data analytics.
SONAR™, Analytics and the innovation group, the three pillars that comprise J. Walter Thompson Intelligence, provide the company’s clients with essential consumer insights, inspiration, future forecasting, data and analysis on a global scale that allow both sides of the client-agency relationship to adapt and improve their performance, and foresee future trends and cultural change.
Recent work from J. Walter Thompson Intelligence includes:
- "Female Tribes": a three-pillar program that represents J. Walter Thompson Company's largest and most ambitious effort yet in shifting how brands talk to and about female consumers
- "Future 100": a snapshot of 100 emerging trends for the current year, spanning culture, tech and innovation, travel and hospitality, brands and marketing, food and drink, beauty, retail, health, lifestyle, and luxury
- "The Political Advertising Hangover Effect": a report that explores the negative "hangover effect" political ads leave on consumer perceptions
- "Glass": a pop-up magazine created in partnership with Getty Images that puts a future-facing spin on women's-interest magazines
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Under Matt Eastwood, JWT’s worldwide chief creative officer, JWT earned a total of 80 Lions at the 2016 Cannes Lions Festival of Creativity – a historic award performance for the network.
Of the 80, the company earned two Grand Prix, an Innovation Lion, a Product Design Lion, nine Gold Lions, 23 Silver Lions and 43 Bronze Lions, alongside 122 shortlists.
JWT LATAM was also named the Cannes LATAM Network of the Year, and JWT Amsterdam was named the Cannes Innovation Agency of the Year.
Across 2016’s awards circuit, JWT also saw a noticeable boost in its creative performance: at Spikes Asia, JWT was the fifth most awarded network, up from thirteenth in 2015; at the Clios, it was the sixth most-awarded and was Clio Health Network of the Year; at the D&AD Impact, it jumped to second most-awarded agency worldwide and earned the Network of the Year title at Dubai Lynx and Goafest.
Notable clients have included:
- Ad Council
- Air Canada
- Amnesty International
- Anheuser-Busch InBev
- Cancer Council Australia
- Comex Group
- Eli Lilly and Company
- Human Rights Watch
- ING Group
- Instituto Ayrton Senna
- Johnson & Johnson
- Mad Catz Interactive SharkWire Online for Nintendo 64
- Ministry of Defence (United Kingdom)
- Mondelez International
- Morinaga Milk Industry
- Nokia/Microsoft Mobile
- Northwell Health
- Puma SE
- Royal Automobile Club of Australia
- Royal Caribbean
- Samsung Electronics
- The Secret Garden
- Tim Hortons
- Toys R Us
- United Service Organizations
- United States Marine Corps
- Victim Support
- Volvo Cars
- Woodbury Soap, "A skin you love to touch" (1911)
- JWT invents the grilled cheese sandwich for Kraft (1930)
- JWT sells Kellogg's Rice Krispies with "Snap, Crackle, and Pop" (1930)
- Introduced the first paper two for Scott Paper (1931)
- Introduced Kraft Miracle Whip (1933)
- Produced the first-ever TV program for Libby, McNeill & Libby (1939)
- Ford, “There’s a Ford in your future” (1945)
- JWT creates "The Bologna Song" (1962) and the “I wish I were an Oscar Mayer Weiner” song for Oscar Mayer (1962)
- United States Marine Corps, "The Few. The Proud. The Marines." (1972)
- JWT creates the Andrex Puppy. (1972)
- 7UP, "The Uncola" (1967)
- JWT uses Sarah Michelle Gellar in a controversial Burger King ad that criticized McDonald's (1981)
- JWT creates Toys "R" Us “I don’t want to grow up” campaign (1982)
- JWT launches Ford Global Anthem (1999)
- JWT Thompson breaks the Guinness World Record for the world's largest billboard (2000)
- The Times of India, "Lead India"; wins a Grand Prix at the Cannes Lions festival (2008).
- Samsonite "Heaven and Hell"; JWT Shanghai wins a Grand Prix at Cannes (2011). 
- Banco Popular, "The Most Popular Song"; JWT Puerto Rico wins the Grand Prix for PR at Cannes (2012)
- Kit Kat, “Kit Kat into space” campaign by JWT London (2012)
- Kit Kat, “Android KitKat” (2014)
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