Dimension Data

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Dimension Data
IndustryInformation technology
HeadquartersJohannesburg, South Africa
Area served
Key people
Jeremy Ord (Chairman)
Jason Goodall (CEO)
ProductsData centre
  • Managed services
  • System integration
  • Consulting
  • Security
  • Education and learning
Revenue$7.5 billion (2014)
Number of employees
ParentNippon Telegraph and Telephone

Dimension Data is a company specialising in information technology services. Based in Johannesburg, South Africa,[1] the company maintains operations on every inhabited continent.[2] Dimension Data focuses on services including IT consulting, technical and support services, and managed services. [3][4][5] The company is the official technology partner of the Tour de France, the Vuelta a España and also sponsors a team of the same name.[6][7] In 2010, the company was fully acquired by Nippon Telegraph and Telephone (NTT).[8]


Dimension Data was founded in 1983 by Keith McLachlan, Werner Sievers, Jeremy Ord, Peter Neale, and Kevin Hamilton.[9][10] The company was listed on the Johannesburg Stock Exchange on July 15, 1987. Jeremy Ord was appointed as the company's executive chairman in that same year (a position he continued to hold as of 2016).[11][12] In 1991, the company became the official South African distributor for Cisco Systems.[9]

In 1993, the company expanded to Botswana, and, between 1995 and 1997, it began further expansion into the Asia Pacific region. In 1996, Dimension Data purchased a 45% stake in the Australian company, ComTech. It would later buyout the company fully in 2000. The company also bought a stake in the South African company, Internet Solutions, in 1996. Dimension Data would increase their stake in the company the following year. Also in 1997 the company purchased majority stakes in The Merchants Group and Datacraft.[9][11]

Between 1998 and 2000, the company focused its expansion efforts on the northern hemisphere, investing in and acquiring a variety of companies in Europe, the United Kingdom, and the United States. One such acquisition was the 1998 purchase of London-based telecommunications company, Plessey. On July 31, 2000, Dimension Data was listed on the London Stock Exchange raising $1.25 billion in the process. By 2003, the company's revenue had jumped to $2 billion.[9][11]

In 2004, Brett Dawson was appointed as CEO of the company and Jeremy Ord was appointed as Group Executive Chairman. Over the next 6 years, the company expanded in Africa, the Middle East, and South America. By September 2009, the company had an annual revenue of around $4 billion.[2][11]

In July 2010, Dimension Data was acquired by Nippon Telegraph and Telephone (NTT) for £2.1 billion ($3.2 billion).[1] In October of that year, NTT announced that Dimension Data would be delisted from both the Johannesburg Stock Exchange and the London Stock Exchange by the end of the year.[11] Over the next few years, Dimension Data continued acquiring and integrating businesses like OpSource,[13] NextiraOne,[14] and Oakton.[15]

In June 2016, Brett Dawson stepped down as CEO and was replaced by then COO, Jason Goodall. At the time, Dimension Data maintained 31,000 staff in 58 countries across all 6 inhabited continents. The annual revenue of the company was $7.5 billion.[2]

Acquisitions and subsidiaries[edit]

Dimension Data's current subsidiaries include AccessKenya Group,[16] AlwaysOn, ContinuitySA, e2y Commerce[17], Earthwave,[18] Euricom, Internet Solutions, JQ Network, Merchants, Nexus IS, Oakton,[15] Plessey, Security Assessment, SQL Services,[19] Training Partners and Viiew.[11][20] Some of its early acquisitions included Australian companies, ComTech and Internet Solutions, in 1996. Merchants and Datacraft were acquired a year later. In 2000, the company purchased Plessey in a joint venture with WorldWide African Investment Holdings.[11] SQL Services was acquired in 2008.[19]

After Nippon Telegraph and Telephone purchased the company in 2010, Dimension Data began adding more subsidiaries to the fold. These include e2y Commerce[17], an award-winning digital experience, commerce and marketplace consultancy for SAP CX (Hybris) and Mirakl, Earthwave, an information and communications technology specialist based in Australia and cosuses on cybersecurity under the umbrella of Dimension Data in 2013,[18] AccessKenya,[16] and Nexus IS in 2014.[13][18] The Nexus acquisition nearly doubled Dimension Data's presence in the United States.[13]

Other Dimension Data subsidiaries, like AlwaysOn and ContinuitySA, were first acquired by fellow subsidiary, Internet Solutions.[21]

Products and services[edit]

Dimension Data provides information technology products and services, such as those for data centers, security, network integration, converged communications or Microsoft support.[4][22][23] The company is placing its primary focus on four service areas. These include: digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity.[22][24]

In addition to offering the sale of physical data centers, it provides operation, management, transformation, and relocation of such data centers. Dimension Data also manages and operates servers and storage and provides backup services in case of damage or disaster.[4][22] In 2016 in association with the Amaury Sports Organization, Dimension Data overhauled the digital infrastructure for the Tour de France. The company added big data upgrades that allowed for new technologies like data capture, race coordination, improved graphics, and analytics.[6]

Hybrid cloud[edit]

Dimension Data provides both public and private cloud computing servers. They also offer a hybrid cloud in which customers can choose which resources are public or private. Data can be stored on a customer's own servers or Dimension Data's servers. The company operates locations including Johannesburg, Sydney, and London.[22]


Dimension Data provides cybersecurity for businesses on an enterprise scale. This includes infrastructure security, governance and compliance, risk assessment, and a variety of other cybersecurity services. It also offers services for mobile security and data leakage prevention.[22]


In March 2013, Dimension Data was named as a Leader in the Green Quadrant® Sustainable Technology Services report by Verdantix. Dimension Data was named along with seven other companies as having a dedicated sustainability practice, a wide range of capabilities, and a strong track record in corporate sustainability.[25] In April 2015, Dimension Data was honored with three separate Cisco Partner of the Year awards in three different regions.[26] The following year, the company won the 2016 Microsoft Country Partner of the Year Award for Rwanda and Tanzania regions along with the Communications Partner of the Year and Cloud Productivity Partner of the Year in the Global arena.[27]


On May 3, 2015, the Amaury Sports Organisation (ASO) signed a five-year deal with Dimension Data for Dimension Data to be the official technology partner on cycling events. As part of this deal, Dimension Data provides telemetrics including GPS positioning and speed in real time.[7] In September 2015, the company also became the sponsor of the former MTN-Qhubeka becoming Team Dimension Data for Qhubeka.[28]


  1. ^ a b Wakabayashi, Daisuke (16 July 2010). "NTT To Buy Dimension Data For $3.2 Billion". The Wall Street Journal. Retrieved 8 October 2016.
  2. ^ a b c Woodburn, Doug (10 June 2016). "Dimension Data CEO resigns after 12 years". Channel Web. Retrieved 8 October 2016.
  3. ^ "Dimension Data recognised as global pioneer in customer experience". ITWeb. 2018-07-27. Retrieved 2018-09-18.
  4. ^ a b c Hogg, Alec (15 July 2010). "Special report podcast: Jeremy Ord , chairman and founder of Dimension Data". MoneyWeb. Retrieved 8 October 2016.
  5. ^ "PartnerNet: Dimension Data - Global Systems Integrator | Symantec". www.symantec.com. Retrieved 2018-09-18.
  6. ^ a b Rule, Melissa (30 June 2016). "The Tour de France Is Receiving Digital Infrastructure Upgrades". Sport Techie. Retrieved 8 October 2016.
  7. ^ a b "ASO adds partner to improve Tour de France viewing experience". VeloNews. 5 March 2015. Retrieved 8 October 2016.
  8. ^ Hopewell, Luke (16 July 2010). "NTT makes US$3.2B bid for Dimension Data". ZDNet. Retrieved 8 October 2016.
  9. ^ a b c d "25 Years of DiData". It-Online. 29 February 2008. Retrieved 8 October 2016.
  10. ^ Bakker, Brian (1 March 2011). "An unsung hero and eternal entrepreneur". Brainstorm. Retrieved 8 October 2016.
  11. ^ a b c d e f g Mawson, Nicola (22 October 2010). "End of an era for DiData". ITWeb. Retrieved 8 October 2016.
  12. ^ Kunert, Paul (10 June 2016). "DiData CEO Brett Dawson calls it quits after 12 years". The Register. Retrieved 8 October 2016.
  13. ^ a b c Hickey, Andrew R. (30 June 2011). "Dimension Data Dives Deeper Into Cloud With OpSource Buy". CRN Magazine. Retrieved 8 October 2016.
  14. ^ Kuranda, Sarah (5 February 2014). "Dimension Data Acquires European Solution Provider NextiraOne". CRN Magazine. Retrieved 8 October 2016.
  15. ^ a b Spencer, Leon (16 July 2010). "Supreme Court approves Dimension Data Oakton acquisition". ZDNet. Retrieved 8 October 2016.
  16. ^ a b "Didata seals Kenya acquisition deal". TechCentral. 22 August 2013. Retrieved 8 October 2016.
  17. ^ a b "Dimension Data acquires a majority stake in e2y". www.dimensiondata.com. Retrieved 2018-12-19.
  18. ^ a b c Eddy, Nathan (10 May 2013). "Dimension Data Acquires Security Specialist Earthwave". eWeek. Retrieved 8 October 2016.
  19. ^ a b Frost, Helen (12 February 2008). "Australia's Dimension Data acquires SQL Services". IT News. Retrieved 8 October 2016.
  20. ^ Moyo, Admire (25 August 2016). "Job cuts hit Dimension Data". ITWeb. Retrieved 8 October 2016.
  21. ^ McLeod, Duncan (21 June 2016). "AlwaysOn to challenge mobile networks in data". TechCentral. Retrieved 8 October 2016.
  22. ^ a b c d e "South Africa's Digital Infrastructure, Hybrid Cloud, Workspaces for Tomorrow and Cyber-Security". Marcopolis. 30 September 2016. Retrieved 8 October 2016.
  23. ^ Henderson, Nicole (4 April 2016). "Dimension Data Acquires Ceryx to Boost Microsoft Cloud Expertise". Talkin' Cloud. Retrieved 8 October 2016.
  24. ^ Karlovsky, Brian (27 January 2015). "Dimension Data unveils "workspaces for tomorrow" strategy". ARNnet. Retrieved 8 October 2016.
  25. ^ Walker, Leon (19 March 2013). "Accenture, CGI, Deloitte, IBM Top Green Technology Services Poll". Environmental Leader. Retrieved 8 October 2016.
  26. ^ Galbraith, Craig (29 April 2015). "Dimension Data, CDW Top List of Cisco Partner Award Winners". Channel Partners. Retrieved 8 October 2016.
  27. ^ "East Africa: Dimension Data Wins Microsoft 2016 Partner Awards in East Africa". AllAfrica.com. 18 July 2016. Retrieved 8 October 2016.
  28. ^ O'Shea, Sadhbh (25 September 2016). "Dimension Data named as new primary sponsor for MTN-Qhubeka". Cyclingnews.com. Retrieved 8 October 2016.

External links[edit]