Direct Selling Association
|Purpose||Trade association for direct selling (multilevel marketing) companies|
|130 companies (approximate)|
Direct Selling Association (DSA) is the U.S.-based national trade association for companies that market products and services directly to consumers through an independent, entrepreneurial sales force. DSA was created to promote, protect, and police the direct selling industry while providing communications, government relations, and organizational support to direct selling companies and their independent salesforce. Direct Selling Association trade groups not located in the United States are independent of the U.S. DSA and represent organizations locally in Canada, United Kingdom, Australia, Malaysia, India, Singapore, and New Zealand, to name a few locations.
History in the US
The American DSA, headquartered in Washington, D.C., is the national trade association of a group of firms that manufacture and distribute goods and services sold directly to consumers typically through social selling that includes a compensation model called multi level marketing.
Founded in Binghamton, New York in 1910 as a trade group for door-to-door salesmen, the association was originally called the Agents Credit Association. It was renamed the National Association of Agency Companies (NAAC) in 1914, and briefly renamed the National Association of Agency and Mail Order Companies in 1917, before returning to the NAAC in 1920. It became the Direct Selling Association in 1968. As of 1970, less than 5% of the DSA's members were multi-level marketing companies. By 2018, the DSA's membership had grown to include nearly 130 companies, more than 90% of which were multi-level marketing companies.
In 2019, DSA helped launch the BBB National Programs Direct Selling Self Regulatory Council. The Direct Selling Self-Regulatory Council (DSSRC) provides impartial monitoring, enforcement, and dispute resolution regarding product claims or income representations (including lifestyle claims) disseminated by direct selling companies and their sales force members. This program provides a robust challenge process that also includes the opportunity for a company to appeal a decision.
In other countries
The DSA serves as a public relations and lobbying group acting on behalf of its member companies. The DSA played a role in petitioning the Federal Trade Commission (FTC) to exempt multi-level marketing companies from consumer protection regulations outlined in the FTC's 2006 proposed Business Opportunity Rule, encouraging people to write 17,000 form letters complaining about the rule from 2006 to 2008. The law was passed in 2012, with most multi-level marketing companies considered exempt.
The DSA supported and allegedly drafted much of the language of the "Anti-Pyramid Promotional Scheme Act" introduced by US Representative Marsha Blackburn, and an amendment to the US House of Representatives' omnibus Financial Services and General Government Appropriations bill for fiscal year 2018 by US Representative John Moolenaar that would have limited the ability of the FTC and other agencies to classify companies as pyramid schemes and to investigate whether MLMs are pyramid schemes. The amendment would have disbarred the Treasury Department, the Judiciary Department, the Small Business Administration, the Securities and Exchange Commission, the FTC, or any other agencies from using any monies to take enforcement actions against pyramid operations for the fiscal year. The Act would blur the lines between legitimate MLM activity and pyramid schemes established under the original 1979 FTC case by deeming sales made to people inside the company as sales to an “ultimate user,” thus erasing the key distinction made in the ruling between sales to actual consumers of a product and sales made to members of the MLM network that are used for recruitment of additional members or to qualify for commissions. The amendment was opposed by a coalition of consumer interest groups including Consumer Action, the Consumer Federation of America, Consumers Union (the publisher of Consumer Reports magazine), Consumer Watchdog, the National Consumers League, and the United States Public Interest Research Group (US PIRG), as well as Truth in Advertising (TINA.org) in its original incarnation.
The DSA has said that pyramid schemes which disguise themselves as direct selling companies have caused confusion in the industry. In 2013, Tupperware left the DSA citing industry changes and concerns over pyramid schemes. In 2014, Avon (a founding member) left the DSA citing that its bylaws were inadequate in protecting consumers from fraud. News reports have connected Avon's quitting to pyramid scheme allegations against DSA member Herbalife, which was under investigation by the FTC at the time, and has now been ordered agreed to pay two hundred million dollars in a settlement. The DSA made a statement that they would look at Avon's concerns.
- "Search Results For Company: DSA". www.dsa.org. Retrieved 5 September 2018.
- "Committee: DSA Board of Directors: DSA". www.dsa.org. Retrieved 5 September 2018.
- "History - Direct Selling Association (US)". Direct Selling Association (US). Retrieved 21 December 2014.
- "DSA Code of Ethics". Direct Selling Association (UK). Retrieved June 17, 2012.
- "Direct Selling Organization (UK) Member Companies". Direct Selling Association (UK). Archived from the original on 22 August 2010. Retrieved 12 August 2011.
- "Direct Selling Association of Australia - List of Members". Direct Selling Association of Australia. Archived from the original on 9 August 2011. Retrieved 12 August 2011.
- "Direct Selling Association (Israel) - Members" (in Hebrew). Direct Selling Association (Israel). Archived from the original on 21 July 2011. Retrieved 12 August 2011.
- Barrett, Stephen. "Consumer Health Digest #11-39". National Council Against Health Fraud. Retrieved June 16, 2012.
- Taylor, Jon M. "Direct Selling Association (DSA) vs. Consumers". Consumers Awareness Institute. Archived from the original on 2012-06-13. Retrieved 2012-06-17.
- Klein, Karen E. (April 16, 2012). "The Multibillion-Dollar Direct-Selling Industry Dodges the FTC". Bloomberg News. Retrieved June 16, 2012.
- Stroud, Matt (8 April 2014). "How lobbying dollars prop up pyramid schemes". The Verge. Retrieved 31 July 2015.
- Greenberg, Herb (9 January 2013). "How Multi-Level Marketers Dodged a Bullet". CNBC. Retrieved 31 July 2015.
- Kosman, John (18 September 2017). "DeVos' family seeks deregulation of Amway so it can beat Herbalife". New York Post. Retrieved 6 May 2018.
- Gingerich, Jon (20 October 2017). "Pyramid Scheme Protection Law Pits Legal Group Against Multilevel Marketers". O'Dwyer's: The Inside News of PR & Marketing Communications. Retrieved 6 May 2018.
- NCL Communications (March 2018). "Public interest groups' letter to Congress in opposition of Moolenaar pyramid scheme rider". National Consumers League. Retrieved 6 May 2018.
- Vander Nat, Peter. "Why This Anti-Pyramid Scheme Bill is Outrageously Wrong for Consumers". Truth in Advertising (TINA.org). Retrieved 6 May 2018.
- "Direct Selling Association Political Action Committee PAC - Qualified 2012 Committee". The Blaze. Archived from the original on February 3, 2013. Retrieved June 16, 2012.
- Greenberg, Herb; Frayter, Karina (9 January 2013). "Why Spotting a Pyramid Scheme Isn't So Easy". CNBC. Retrieved 31 July 2015.
- Ehrenfreund, Max (16 September 2014). "Avon splits with trade group, citing risk of pyramid schemes". Washington Post. Retrieved 31 July 2015.
- Berr, Jonathan. "Why Avon quit direct-sales group". CBS News. Retrieved 31 July 2015.
- Smith, Ernie (19 September 2014). "It's Not Me, It's You: Why Avon Left an Association it Helped Found". Associations Now. Retrieved 31 July 2015.
- "Herbalife settles pyramid scheme case with regulator, in blow to Pershing's Ackman". Reuters. 15 July 2016. Retrieved 15 July 2016.