From Wikipedia, the free encyclopedia
Jump to: navigation, search
Founded Norwell, Massachusetts, U.S. (1991 (1991))
Founder Paul E. Leary, Sr.
Headquarters Norwell, Massachusetts, U.S.
Number of locations
10 centers
Area served
Key people
  • Paul E. Leary, Sr. (Founder)
  • Paul E. Leary, Jr. (CEO)
Services Debt collection
Accounts receivable
Number of employees
Over 1000
Parent EOS Group
  • AffordaCare
  • CA Service Bureau
  • EOS CCA Rochester
  • True North AR
  • U.S. Asset Management
Website eos-cca.com
Footnotes / references
Data as of November, 2010

EOS CCA, headquartered in Norwell, Massachusetts (just outside Boston), is a provider of customer care and receivables management services and one of the largest debt collection agencies in the United States.[1] It is the U.S. Receivables Management Division of the international EOS Group based in Hamburg, Germany.[2] As of September, 2010, EOS CCA employs over 1000 people in the United States.[3] As of 2013, EOS CCA received a rating of ‘B-’ from the Better Business Bureau.[4]

EOS CCA provides first-party customer care and early intervention; first- and third-party pre-collect and early stage receivables management; third party receivables management – primary, secondary, tertiary, and warehousing; and portfolio purchases. In addition to debt recovery and collection services, EOS CCA provides account and data scrubbing; credit bureau reporting; scoring services, including scores and score migration; skip tracing services; dialer services; and other financial services including analytics, attributes, and triggers.[5]

As of September, 2010, EOS CCA’s recovery teams manage over $7 billion in accounts annually, and EOS CCA employs approximately 1,000 people[6] in its coast-to-coast regional centers. EOS CCA maintains the necessary licensing to effect collections in all of the United States and Germany.

Collection Practices[edit]


Paul E. Leary Sr. founded Collecto, Inc. d/b/a Collection Company of America in 1991.[7] In 2006, Collecto, Inc. started doing business as CCA.[8] In 2001, CCA joined the EOS Group of Hamburg, Germany.[9] On October 5, 2009, Collecto, Inc., d/b/a CCA, and its six affiliated companies changed their d/b/a to EOS CCA.[10]


EOS CCA was founded as Collecto, Inc. d/b/a Collection Company of America by Paul E. Leary Sr. in 1991. The company grew from a one-person operation in 1991 to one of the United States' 20 largest AROs. Leary Sr. stepped down as CEO in 2002 and is now a member of the EOS Group’s International Board of Directors.[9]


EOS CCA is headquartered just outside Boston at 700 Longwater Dr Norwell, Massachusetts 02061 with regional centers across the United States.[11]


  1. ^ "EOS CCA: Home". Retrieved November 16, 2010. 
  2. ^ "EOS Group: The companies". Retrieved November 16, 2010. 
  3. ^ "Creditors Get More from EOS CCA: International ARM Firm Announces Hearts & Minds Initiative". September 15, 2010. Retrieved November 16, 2010. 
  4. ^ "EOS CCA Business Review in Dallas, TX - Dallas Texas BBB". Retrieved November 26, 2012. 
  5. ^ "EOS CCA Products | Services". EOS CCA. Retrieved 29 April 2011. 
  6. ^ "EOS CCA: Overview | LinkedIn". LinkedIn. Retrieved 29 April 2011. 
  7. ^ "EOS CCA: Leadership". Retrieved November 16, 2010. 
  8. ^ "EOS CCA website". Retrieved November 16, 2010. 
  9. ^ a b "Collecto, Inc. Changes Name to EOS CCA". October 7, 2009. Retrieved November 16, 2010. 
  10. ^ "Name Change at CCA". October 5, 2009. Retrieved November 16, 2010. 
  11. ^ "EOS CCA: Locations". Retrieved November 16, 2010. 

External links[edit]