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|Industry||Online food delivery|
|Founders||Mark Zhang |
|2000+ cities in China|
Ele.me (roughly means “Hungry now?”) is a professional online-to-offline (O2O) catering and food delivery platform in China. It was founded by Mark Zhang and Jack Kang in Minhang Campus of Shanghai Jiao Tong University in 2008 and now is developed and operated by Lazhasi Network Technology (Shanghai) Co., LTD. By the end of December in 2016, Ele.me has covered more than 2000 cities in China, with more than 1.3 million joining shops, 15 thousand staff and more than nine million daily order. Also, over three million riders have registered Fengniao Delivery (the sub-service of Ele.me). With “Make Everything (in) 30min” as the mission, Ele.me "applies innovative technologies and creates a world-leading local living platform to provide the customers with pure at-home experiences". This platform not only takes 700 million citizens into a “30min-convenient life”, but also offers the franchisees integrate operational solutions to promote the digitalization of the catering and retail industry.
On 27 January 2015, Ele.me finished its Series E financing with $350 million invested by CITIC PE, Tencent Holdings, JD.com (Joybuy), Hongshan Capital (Sequoia Capital) and Dianping.com. On 28 August 2015, Ele.me announced the completion of its Series F financing with $630 million. The investment was led by CITIC PE and Hualian Group, followed by new investors like China Media Capital (CMC), Gopher Asset as well as the original investors including Tencent Holdings, JD.com (Joybuy) and Hongshan Capital (Sequoia Capital).
On 1 March 2017, Ele.me announced that they will launch "Food Security Service" App. Restaurants that are suspected of violating the law will be synced to the supervision department, and this function now covers all the restaurants in Shanghai. On 8 March 2017, Ele.me announced that 5,257 restaurants were found to violate the rules and were removed within one week. Additionally, 258 restaurants were removed in Sichuan province.
On 20 April 2017, under the support and guidance of Beijing Food and Drug Administration, major online meal ordering platforms including Ele.me, Meituan Dianping, Baidu Takeaway and Daojia established an online meal ordering platform self-discipline union voluntarily.
The CEOs of the four platforms made a statement and signed the "Self-discipline Convention on Online Takeaway Ordering Platform's Union" together. This convention promised solemnly to the society from 14 aspects including the proprietors’ pre-join promise, platform admission, and the improvement of the records management and information publicity of the proprietors. Its specific contents includes: establishing food security institutes and voluntarily publish information to the society on the homepages of the platforms; tightening the regulation of platform admission; submitting the management data and information to the Food and Drug Administration regularly and actively; taking linked supervision and punitive measures among the platforms, and simultaneously removing the restaurants that violate the rules from all the platforms; jointly strengthening the safety training of the riders; paying attention to improve the online advertising and the training of the proprietors; advertising and promoting the “Sunshine Food” project, etc.
Acquisition by Alibaba Group
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