|Date of birth||18 October 1976|
|Place of birth||Camden, London, England|
|Chelsea F.C. Women (manager)|
|2001–2003||Long Island Lady Riders|
|2006–2008||Arsenal Ladies (assistant)|
|2008–2010||Chicago Red Stars|
Emma Hayes MBE (born 18 October 1976) is an English professional football manager. She is currently the manager of FA WSL club Chelsea Women. She previously served as the head coach and director of football operations for Chicago Red Stars of Women's Professional Soccer in the United States from 2008 until 24 May 2010.
Hayes was born in Camden, London, and attended Parliament Hill School. She then studied at Liverpool Hope University, graduating in 1999. She was formerly manager of the Long Island Lady Riders between 2001 and 2003, head women's football coach at Iona College in New Rochelle between 2003 and 2006, and first team assistant coach and academy director for Arsenal Ladies between 2006 and 2008.
Hayes joined Chicago Red Stars as a manager in 2008. After she was sacked in 2010, she took up a technical director role at Western New York Flash and advised them on transfers, helping to create a team that won the 2011 Women's Professional Soccer championship. After another stint as a consultant for Washington Freedom, Hayes returned to London and worked for the family business, Covent Garden FX, a currency exchange.
After narrowly missing out on the 2014 FA WSL 1 title on the final day, Hayes oversaw a huge squad overhaul that bore witness to the addition of several arrivals. Swedish shot-stopper Hedvig Lindahl and promising England centre-half Millie Bright among the new recruits. Marija Banusic, Gemma Davison and Niamh Fahey also joined Chelsea, signing from Kristianstads, Liverpool Ladies and Arsenal Ladies respectively. Later on in the season, Hayes won the race for Reading & England forward Fran Kirby for a British record fee. With the agonising memories of final-day defeat still fresh in memory, Hayes guided her side to an historic league and cup double, edging the FA Cup Final thanks to a lone strike from Ji So-yun late on in the first half. Later on in the season, they avenged themselves by winning The FA WSL 1 title, after hammering Sunderland at home 4–0 to secure the trophy.
"[Hayes] built everything at Chelsea – from having the kit washed to having food, to having our own building, to having our own training and pitches. Now, it’s an absolute professional setup but everything's been a fight over the years to do that."
In the Women's Champions League, Hayes' side reached the last 16 after defeating Glasgow City. After their 2–1 home defeat by VfL Wolfsburg, Hayes criticised The Football Association for poor fixture scheduling, insisting that the competition is "geared to French, German and Swedish teams, and until we change that or listen to clubs like Chelsea we are always going to get knocked out in the early rounds".
Hayes' side finished second in The FA WSL 1, five points adrift of Champions Manchester City. The Blues also reached the FA Cup Final for the second consecutive year, losing 1–0 to a strong Arsenal side.
The team also played the FA Cup competitions and reached the semi-final but were knocked out by Birmingham City in a penalty shoot-out.
Hayes sought to rebuilt the team at the conclusion of the 2017–18 season around new recruits Sam Kerr, Pernille Harder, Melanie Leupolz, Magda Eriksson, and Ann Katrin Berger having moved on some key first-team players. The 2019–20 and 2020–21 season saw her team win back-to-back WSL titles in what were recording breaking years, following a trophy-less 2018–19 campaign. Given Chelsea's dominance in the 2020–21 season in both Europe and England, some observers[weasel words] hailed them as one of the best teams ever. Hayes became the first woman manager to reach the Champions League final in 12 years. On 16 May, her Chelsea team, also playing their first-ever Champions League final, lost 4–0 to Barcelona Femeni.
All competitive league, cup and European games are included.
|Chicago Red Stars||United States||2008–2010||26||6||14||6||23.08|
|Chelsea F.C. Women||England||2012–||233||159||30||44||68.24|
- FA Women's Super League (4): 2015, 2017–18, 2019–20, 2020–21
- FA WSL Spring Series (1): 2017
- Women's FA Cup (2): 2014–15, 2017–18
- FA Women's League Cup (2): 2019–20, 2020–21
- Women's FA Community Shield (1): 2020
Hayes joined Arsenal's academy but a career-ending ankle injury while on a ski trip when she was 17 cut-short her playing career. With football ruled out, Hayes took European Studies, Spanish, and Sociology at Liverpool Hope college and later a Masters degree in Intelligence and International Affairs.
Hayes credits Vic Akers, former Arsenal Women FC manager under whom she was part of the backroom staff when they won an unprecedented quadruple in the 2006–07 season, for being a "massive" influence on her career. Speaking of her experience coaching in the United States she said though she was born in England, she was definitely made in America.
Chelsea forward Fran Kirby, who suffered from severe depression after the loss of her mother early in her life and from a career-threatening illness in her late 20s, is particularly close to Hayes. Speaking of Hayes' positive influence in her life she said, "Emma's been incredible. She's been my rock; the person who made sure I was protected from everything."
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