World Values Survey
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|Founded||1981 [registered as the non-profit World Values Survey Association in Sweden, Stockholm]|
|Type||Non profit association|
|President: Christian Haerpfer (Austria), Vice President: Alejandro Moreno (Mexico), Vice President: Christian Welzel (Germany), Secretary General: Bi Puranen (Sweden), Treasurer: Alejandro Moreno (Mexico), Members: Pippa Norris (USA) Marta Lagos (Chile), Eduard Ponarin (Russia), Founding President: Ronald Inglehart (US), Archive Director: Jaime Diez-Medrano (Spain)|
|Mission||Explore people’s values and beliefs, their changes over time and their social and political effects.|
The World Values Survey (WVS) is a global research project that explores people’s values and beliefs, how they change over time and what social and political impact they have. It is carried out by a worldwide network of social scientists who, since 1981, have conducted representative national surveys in almost 100 countries.
The WVS measures, monitors and analyzes: support for democracy, tolerance of foreigners and ethnic minorities, support for gender equality, the role of religion and changing levels of religiosity, the impact of globalization, attitudes toward the environment, work, family, politics, national identity, culture, diversity, insecurity, and subjective well-being.
The findings provide information for policy makers seeking to build civil society and democratic institutions in developing countries. The work is also frequently used by governments around the world, scholars, students, journalists and international organizations and institutions such as the World Bank and the United Nations (UNDP and UN-Habitat). Data from the World Values Survey have for example been used to better understand the motivations behind events such as the Arab Spring, the 2005 French civil unrest, the Rwandan genocide in 1994 and the Yugoslav wars and political upheaval in the 1990s.
The growing globalization of the world makes it increasingly important to understand [...] diversity. People with varying beliefs and values can live together and work together productively, but for this to happen it is crucial to understand and appreciate their distinctive worldviews.
- 1 Insights
- 2 History
- 3 Methodology
- 4 Governance and funding
- 5 Media coverage
- 6 World Values Paper Series: World Values Research
- 7 See also
- 8 Notes
- 9 Bibliography
- 10 External links
The WVS has over the years demonstrated that people’s beliefs play a key role in economic development, the emergence and flourishing of democratic institutions, the rise of gender equality, and the extent to which societies have effective government.
Inglehart–Welzel cultural map
- Traditional values versus Secular-rational values and
- Survival values versus Self-expression values.
The global cultural map (below) shows how scores of societies are located on these two dimensions. Moving upward on this map reflects the shift from Traditional values to Secular-rational and moving rightward reflects the shift from Survival values to Self–expression values.
Traditional values emphasize the importance of religion, parent-child ties, deference to authority and traditional family values. People who embrace these values also reject divorce, abortion, euthanasia and suicide. These societies have high levels of national pride and a nationalistic outlook.
Secular-rational values have the opposite preferences to the traditional values. These societies place less emphasis on religion, traditional family values and authority. Divorce, abortion, euthanasia and suicide are seen as relatively acceptable.
Survival values place emphasis on economic and physical security. It is linked with a relatively ethnocentric outlook and low levels of trust and tolerance.
Self-expression values give high priority to environmental protection, growing tolerance of foreigners, gays and lesbians and gender equality, and rising demands for participation in decision-making in economic and political life.
A somewhat simplified analysis is that following an increase in standards of living, and a transit from development country via industrialization to post-industrial knowledge society, a country tends to move diagonally in the direction from lower-left corner (poor) to upper-right corner (rich), indicating a transit in both dimensions.
However, the attitudes among the population are also highly correlated with the philosophical, political and religious ideas that have been dominating in the country. Secular-rational values and materialism were formulated by philosophers and the left-wing politics side in the French revolution, and can consequently be observed especially in countries with a long history of social democratic or socialistic policy, and in countries where a large portion of the population have studied philosophy and science at universities. Survival values are characteristic for eastern-world countries and self-expression values for western-world countries. In a liberal post-industrial economy, an increasing share of the population has grown up taking survival and freedom of thought for granted, resulting in that self-expression is highly valued.
- Societies that have high scores in Traditional and Survival values: Zimbabwe, Morocco, Jordan, Bangladesh.
- Societies with high scores in Traditional and Self-expression values: the U.S., most of Latin America, Ireland.
- Societies with high scores in Secular-rational and Survival values: Russia, Bulgaria, Ukraine, Estonia.
- Societies with high scores in Secular-rational and Self-expression values: Sweden, Norway, Japan, Benelux, Germany, France, Switzerland, Czech Republic, Slovenia, and some English speaking countries.
Findings from the WVS indicate that support for gender equality is not just a consequence of democratization. It is part of a broader cultural change that is transforming industrialized societies with mass demands for increasingly democratic institutions. Although a majority of the world’s population still believes that men make better political leaders than women, this view is fading in advanced industrialized societies, and also among young people in less prosperous countries.
The data from the World Values Survey cover several important aspects of people’s religious orientation. One of them tracks how involved people are in religious services and how much importance they attach to their religious beliefs. In the data from 2000, 98% of the public in Indonesia said that religion was very important in their lives while in China only three percent considered religion very important. Another aspect concerns people’s attitudes towards the relation between religion and politics and whether they approve of religious spokesmen who try to influence government decisions and people’s voting preferences.
In a factor analysis of the latest wave (6) of World Values Survey data, Arno Tausch (Corvinus University Budapest) found that family values in the tradition of Joseph Alois Schumpeter and religious values in the research tradition of Robert Barro can be an important positive asset for society. Negative phenomena, like the distrust in the state of law; the shadow economy; the distance from altruistic values; a growing fatigue of democracy; and the lack of entrepreneurial spirit are all correlated with the loss of religiosity. Tausch based his results on a factor analysis with promax rotation of 78 variables from 45 countries with complete data, and also calculated performance indices for the 45 countries with complete data and the nine main global religious denominations. On this account, Judaism and also Protestantism emerge as most closely combining religion and the traditions of the Enlightenment.
Happiness and life satisfaction
The WVS has shown that from 1981 to 2007 happiness rose in 45 of the 52 countries for which long-term data are available. Since 1981, economic development, democratization, and rising social tolerance have increased the extent to which people perceive that they have free choice, which in turn has led to higher levels of happiness around the world, which supports the human development theory.
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Some of the survey's basic findings are:
- Much of the variation in human values between societies boils down to two broad dimensions: a first dimension of “traditional vs. secular-rational values” and a second dimension of “survival vs. self-expression values.”
- On the first dimension, traditional values emphasize religiosity, national pride, respect for authority, obedience and marriage. Secular-rational values emphasize the opposite on each of these accounts.
- On the second dimension, survival values involve a priority of security over liberty, non-acceptance of homosexuality, abstinence from political action, distrust in outsiders and a weak sense of happiness. Self-expression values imply the opposite on all these accounts.
- Following the ‘revised theory of modernization,’ values change in predictable ways with certain aspects of modernity. People’s priorities shift from traditional to secular-rational values as their sense of existential security increases (or backwards from secular-rational values to traditional values as their sense of existential security decreases).
- The largest increase in existential security occurs with the transition from agrarian to industrial societies. Consequently, the largest shift from traditional towards secular-rational values happens in this phase.
- People’s priorities shift from survival to self-expression values as their sense of individual agency increases (or backwards from self-expression values to survival as the sense of individual agency decreases).
- The largest increase in individual agency occurs with the transition from industrial to knowledge societies. Consequently, the largest shift from survival to self-expression values happens in this phase.
- The value differences between societies around the world show a pronounced culture zone pattern. The strongest emphasis on traditional values and survival values is found in the Islamic societies of the Middle East. By contrast, the strongest emphasis on secular-rational values and self-expression values is found in the Protestant societies of Northern Europe.
- These culture zone differences reflect different historical pathways of how entire groups of societies entered modernity. These pathways account for people’s different senses of existential security and individual agency, which in turn account for their different emphases on secular-rational values and self-expression values.
- Values also differ within societies along such cleavage lines as gender, generation, ethnicity, religious denomination, education, income and so forth.
- Generally speaking, groups whose living conditions provide people with a stronger sense of existential security and individual agency nurture a stronger emphasis on secular-rational values and self-expression values.
- However, the within-societal differences in people’s values are dwarfed by a factor five to ten by the between-societal differences. On a global scale, basic living conditions differ still much more between than within societies, and so do the experiences of existential security and individual agency that shape people’s values.
- A specific subset of self-expression values—emancipative values—combines an emphasis on freedom of choice and equality of opportunities. Emancipative values, thus, involve priorities for lifestyle liberty, gender equality, personal autonomy and the voice of the people.
- Emancipative values constitute the key cultural component of a broader process of human empowerment. Once set in motion, this process empowers people to exercise freedoms in their course of actions.
- If set in motion, human empowerment advances on three levels. On the socio-economic level, human empowerment advances as growing action resources increase people’s capabilities to exercise freedoms. On the socio-cultural level, human empowerment advances as rising emancipative values increase people’s aspirations to exercise freedoms. On the legal-institutional level, human empowerment advances as widened democratic rights increase people’s entitlements to exercise freedoms.
- Human empowerment is an entity of empowering capabilities, aspirations, and entitlements. As an entity, human empowerment tends to advance in virtuous spirals or to recede in vicious spirals on each of its three levels.
- As the cultural component of human empowerment, emancipative values are highly consequential in manifold ways. For one, emancipative values establish a civic form of modern individualism that favours out-group trust and cosmopolitan orientations towards others.
- Emancipative values encourage nonviolent protest, even against the risk of repression. Thus, emancipative values provide social capital that activates societies, makes publics more self-expressive, and vitalizes civil society. Emancipative values advance entire societies’ civic agency.
- If emancipative values grow strong in countries that are democratic, they help to prevent movements away from democracy.
- If emancipative values grow strong in countries that are undemocratic, they help to trigger movements towards democracy.
- Emancipative values exert these effects because they encourage mass actions that put power holders under pressures to sustain, substantiate or establish democracy, depending on what the current challenge for democracy is.
- Objective factors that have been found to favour democracy (including economic prosperity, income equality, ethnic homogeneity, world market integration, global media exposure, closeness to democratic neighbours, a Protestant heritage, social capital and so forth) exert an influence on democracy mostly insofar as these factors favour emancipative values.
- Emancipative values do not strengthen people’s desire for democracy, for the desire for democracy is universal at this point in history. But emancipative values do change the nature of the desire for democracy. And they do so in a double way.
- For one, emancipative values make people’s understanding of democracy more liberal: people with stronger emancipative values emphasize the empowering features of democracy rather than bread-and-butter and law-and-order issues.
- Next, emancipative values make people assess the level of their country’s democracy more critical: people with stronger emancipative values rather underrate than overrate their country’s democratic performance.
- Together, then, emancipative values generate a critical-liberal desire for democracy. The critical-liberal desire for democracy is a formidable force of democratic reforms. And, it is the best available predictor of a country’s effective level of democracy and of other indicators of good governance. Neither democratic traditions nor cognitive mobilization account for the strong positive impact of emancipative values on the critical-liberal desire for democracy.
- Emancipative values constitute the single most important factor in advancing the empowerment of women. Economic, religious, and institutional factors that have been found to advance women’s empowerment, do so for the most part because they nurture emancipative values.
- Emancipative values change people’s life strategy from an emphasis on securing a decent subsistence level to enhancing human agency. As the shift from subsistence to agency affects entire societies, the overall level of subjective well-being rises.
- The emancipative consequences of the human empowerment process are not a culture-specific peculiarity of the ‘West.’ The same empowerment processes that advance emancipative values and a critical-liberal desire for democracy in the ‘West,’ do the same in the ‘East’ and in other culture zones.
- The social dominance of Islam and individual identification as Muslim both weaken emancipative values. But among young Muslims with high education, and especially among young Muslim women with high education, the Muslim/Non-Muslim gap over emancipative values closes.
The World Values Surveys were designed to test the hypothesis that economic and technological changes are transforming the basic values and motivations of the publics of industrialized societies. The surveys build on the European Values Study (EVS) first carried out in 1981. The EVS was conducted under the aegis of Jan Kerkhofs and Ruud de Moor and continues to be based in the Netherlands at the Tilburg University. The 1981 study was largely limited to developed societies, but interest in this project spread so widely that surveys were carried out in more than twenty countries, located on all six inhabited continents. Ronald Inglehart of the University of Michigan played a leading role in extending these surveys to be carried out in countries around the world. Today the network includes hundreds of social scientist from more than 100 countries.
Findings from the first wave of surveys pointed to the conclusion that intergenerational changes were taking place in basic values relating to politics, economic life, religion, gender roles, family norms and sexual norms. The values of younger generations differed consistently from those prevailing among older generations, particularly in societies that had experienced rapid economic growth. To examine whether changes were actually taking place in these values and to analyze the underlying causes, a second wave of WVS surveys was carried out in 1990–91. Because these changes seem to be linked with economic and technological development, it was important to include societies across the entire range of development, from low income societies to rich societies.
A third wave of surveys was carried out in 1995–97, this time in 55 societies and with increased attention being given to analysing the cultural conditions for democracy. A fourth wave of surveys was carried out in 1999–2001 in 65 societies. A key goal was to obtain better coverage of African and Islamic societies, which had been under-represented in previous surveys. A fifth wave was carried out in 2005–07 and a sixth wave was carried out during 2011–12.
Due to the European origin of the project, the early waves of the WVS were eurocentric in emphasis, with little representation in Africa and South-East Asia. To expand, the WVS adopted a decentralised structure, in which social scientists from countries throughout the world participated in the design, execution and analysis of the data, and in publication of findings. In return for providing the data from a survey in their own society, each group obtained immediate access to the data from all participating societies enabling them to analyse social change in a broader perspective.
The WVS network has produced over 300 publications in 20 languages and secondary users have produced several thousand additional publications. The database of the WVS has been published on the internet with free access.
The World Values Survey uses the sample survey as its mode of data collection, a systematic and standardized approach to collect information through interviewing representative national samples of individuals. The basic stages of a sample survey are Questionnaire design; Sampling; Data collection and Analysis.
For each wave, suggestions for questions are solicited by social scientists from all over the world and a final master questionnaire is developed in English. Since the start in 1981 each successive wave has covered a broader range of societies than the previous one. Analysis of the data from each wave has indicated that certain questions tapped interesting and important concepts while others were of little value. This has led to the more useful questions or themes being replicated in future waves while the less useful ones have been dropped making room for new questions.
The questionnaire is translated into the various national languages and in many cases independently translated back to English to check the accuracy of the translation. In most countries, the translated questionnaire is pre-tested to help identify questions for which the translation is problematic. In some cases certain problematic questions are omitted from the national questionnaire.
Samples are drawn from the entire population of 18 years and older. The minimum sample is 1000. In most countries, no upper age limit is imposed and some form of stratified random sampling is used to obtain representative national samples. In the first stages, a random selection of sampling points is made based on the given society statistical regions, districts, census units, election sections, electoral registers or polling place and central population registers. In most countries the population size and/or degree of urbanization of these Primary Sampling Units are taken into account. In some countries, individuals are drawn from national registers.
Data collection and field work
Following the sampling, each country is left with a representative national sample of its public. These persons are then interviewed during a limited time frame decided by the Executive Committee of the World Values Survey using the uniformly structured questionnaires. The survey is carried out by professional organizations using face-to-face interviews or phone interviews for remote areas. Each country has a Principal Investigator (social scientists working in academic institutions) who is responsible for conducting the survey in accordance with the fixed rules and procedures. During the field work, the agency has to report in writing according to a specific check-list. Internal consistency checks are made between the sampling design and the outcome and rigorous data cleaning procedures are followed at the WVS data archive. No country is included in a wave before full documentation has been delivered. This means a data set with the completed methodological questionnaire. and a report of country-specific information (for example important political events during the fieldwork, problems particular to the country). Once all the surveys are completed, the Principal Investigator has access to all surveys and data.
The World Values Survey group works with leading social scientists, recruited from each society studied. They represent a wide range of cultures and perspectives which makes it possible to draw on the insights of well-informed insiders in interpreting the findings. It also helps disseminate social science techniques to new countries.
Each research team, that has contributed to the survey, analyses the findings according to its hypotheses. Because all researchers obtain data from all of the participating societies, they are also able to compare the values and beliefs of the people of their own society with those from scores of other societies and to test alternative hypotheses. In addition, the participants are invited to international meetings at which they can compare findings and interpretations with other members of the WVS network. The findings are then disseminated through international conferences and joint publications.
The World Values Survey data has been downloaded by over 100,000 researchers, journalists, policy-makers and others. The data is available on the WVS website which contains tools developed for online analysis.
Governance and funding
The World Values Survey is organised as a network of social scientists coordinated by a central body - the World Values Survey Association. It is established as a non-profit organization seated in Stockholm, Sweden, with a constitution and mission statement. The project is guided by an Executive Committee representing all regions of the world. The Committee is also supported by a Scientific Advisory Committee, a Secretariat and an Archive. The WVS Executive Committee provides leadership and strategic planning for the association. It is responsible for the recruitment of new members, the organization of meetings and workshops, data processing and distribution, capacity building and the promotion of publications and dissemination of results. The WVS Executive Committee also raises funds for central functions and assists member groups in their fundraising.
Each national team is responsible for its own expenses and most surveys are financed by local sources. However, central funding has been obtained in cases where local funding is not possible. Presently, the activities of the WVS Secretariat and WVS Executive Committee are funded by the Bank of Sweden Tercentenary Foundation. Other funding has been obtained from the U.S. National Science Foundation, the Swedish International Development Cooperation Agency (SIDA), the Volkswagen Foundation, the German Science Foundation (DFG) and the Dutch Ministry of Education, Culture and Science.
||The examples and perspective in this section deal primarily with Europe and the Anglosphere and do not represent a worldwide view of the subject. (July 2014) (Learn how and when to remove this template message)|
The World Values Survey data has been used in a large number of scholarly publications and the findings have been reported in media such as BBC News, Bloomberg Businessweek, China Daily, Chinadialogue.net, CNN, Der Spiegel, Der Standard, Discover, Rzeczpospolita, Gazeta Wyborcza, Le Monde, Neue Zürcher Zeitung, Newsweek, Russia Today, Süddeutsche Zeitung, Time, The Economist, The Guardian, The New Yorker, The New York Times, The Sydney Morning Herald, The Washington Post, and the World Development Report.
World Values Paper Series: World Values Research
World Values Research (WVR), registered as ISSN 2000-2777, is the official online paper series of the World Values Survey Association. The series is edited by the Executive Committee of the Association. WVR publishes research papers of high scientific standards based on evidence from World Values Surveys data. Papers in WVR follow good academic practice and abide to ethical norms in line with the mission of the World Values Survey Association. Publication of submitted papers is pending on an internal review by the Executive Committee of the World Values Survey Association. WVR papers present original research based on data from the World Values Surveys, providing new evidence and novel insights of theoretical relevance to the theme of human values. An archive of published WVR papers is available on the project's website.
Social Science Surveys
- European Social Survey (ESS)
- General Social Survey
- German General Social Survey
- International Social Survey Programme (ISSP)
- Latin American Public Opinion Project (LAPOP)
- New Zealand Attitudes and Values Study
- Bhutan GNH Index
- Broad measures of economic progress
- Disability-adjusted life year
- Full cost accounting
- Green national product
- Green gross domestic product (Green GDP)
- Gender-related Development Index
- Genuine Progress Indicator (GPI)
- Global Peace Index
- Gross National Happiness
- Gross National Well-being (GNW)
- Happiness economics
- Happy Planet Index (HPI)
- Human Development Index (HDI)
- ISEW (Index of sustainable economic welfare)
- Legatum Prosperity Index
- Leisure satisfaction
- Living planet index
- Law of Social Cycle
- Millennium Development Goals (MDGs)
- Money-rich, time-poor
- OECD Better Life Index (BLI)
- Subjective life satisfaction
- Where-to-be-born Index
- World Happiness Report (WHR)
- Democracy Ranking
- Demographic economics
- Economic development
- Ethics of care
- Human Development and Capability Association
- Human Poverty Index
- Progress (history)
- Progressive utilization theory
- International Association for Feminist Economics
- International development
- Sustainable development
- System of National Accounts
- Welfare economics
- Self-expression values
- Values Modes
- Inglehart et al. 2004, p. xiii.
- Ronald Inglehart; Chris Welzel. "The WVS Cultural Map of the World". WVS. Archived from the original on October 19, 2013. Retrieved 6 October 2014.
- Alesina, Giuliano & Nunn 2010.
- Inglehart et al. 2004, p. 2.
- Tausch A. (2015) Towards new maps of global human values, based on World Values Survey (6) data. Corvinus University Budapest https://ideas.repec.org/p/pra/mprapa/63349.html
- WVSA. "Is Denmark the happiest country in the world?". WVS. Archived from the original on October 19, 2013. Retrieved 9 September 2015.
- Inglehart & Welzel 2005, chapter 2.
- Welzel, Inglehart & Klingemann 2003, pp. 341–80.
- Inglehart & Welzel 2010, pp. 551–67.
- Alexander & Welzel 2010, pp. 1–21.
- Welzel & Inglehart 2010, pp. 43–63.
- Welzel & Inglehart 2008, pp. 126–40.
- Welzel 2010, pp. 1–23.
- Welzel, Inglehart & Deutsch 2005, p. 121–46.
- Welzel 2007, pp. 397–424.
- Welzel & Inglehart 2010, pp. 311–29.
- Welzel 2011, pp. 1–31.
- Alexander & Welzel 2011.
- Building A Worldwide Network Of Social Scientists, archived from the original on April 9, 2014.
- Esmer 2004, p. 386.
- Esmer 2004, p. 390.
- World values survey, 2005.
- New index publications, World values survey.
- Index surveys, World values survey.
- Constitution (PDF), World values survey.
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- Khan, Razib. "Why Atheists Can Speak in the West". Discover Magazine. Retrieved 1 November 2013.
- "Dania najszczęśliwszym krajem świata". Economia. 2010-08-01. Retrieved 2 November 2013.
- Bielecki, Tomasz. "Kiedy w Rosji zwiędła demokracja". Gazeta. Retrieved 2 November 2013.
- "Rasizm na świecie - zaskakujące wyniki badania". Gazeta. 2013-05-25. Retrieved 2 November 2013.
- Guélaud, Claire. "La Fabrique de la défiance". Le Monde. Retrieved 2 November 2013.
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- "World Development Report 2013" (PDF). World Bank. doi:10.1596/978-0-8213-9575-2.
- The paper series, World values series.
- Submission guidelines, World values series.
- Alesina, A; Giuliano, P; Nunn, N (2010), The Origins of Gender roles — Women and the Plough (PDF), World Values Survey.
- Alexander, A; Welzel, C (2010), "Empowering Women: The Role of Emancipative Values", European Sociological Review, 27 (3).
- Alexander, A; Welzel, C (2011), "Islam and Patriarchy: How Robust is Muslim Support for Patriarchal Values?" (PDF), World Values Research, 4 (2).
- Esmer, Y (2004), Inglehart, Ronald; Basanez, Miguel; Diez-Medrano, Jaime; Halman, Loek; Luijkx, Ruud, eds., Human Beliefs and Values: A cross-cultural sourcebook based on the 1999–2002 values surveys.
- Inglehart, Ronald; Basanez, Miguel; Diez-Medrano, Jaime; Halman, Loek; Luijkx, Ruud, eds. (2004), Human Beliefs and Values: A cross-cultural sourcebook based on the 1999–2002 values surveys.
- Inglehart, Ronald; Welzel, C (2005), Modernization, Cultural Change and Democracy, New York and Cambridge: Cambridge University Press.
- Inglehart, Ronald; Welzel, C (2010), Changing Mass Priorities: The Link between Modernization and Democracy (PDF), World Values Survey.
- Welzel, C (2007), "Are Levels of Democracy Affected by Mass Attitudes?" (PDF), International Political Science Review, 28 (4).
- Welzel, C (March 2010), "How Selfish Are Self-Expression Values: A Civicness Test", Journal of Cross Cultural Psychology, 41.
- Welzel, C (2011), "The Asian Values Thesis Revisited: Evidence from the World Values Surveys", Japanese Journal of Political Science, 12 (1).
- Welzel, C; Inglehart, Ronald (2008), "Democratization as Human Empowerment", Journal of Democracy, 19 (1).
- Welzel, C; Inglehart, Ronald (2010), "Values, Agency, and Well-Being: A Human Development Model", Social Indicators Research, 97 (1), doi:10.1007/s11205-009-9557-z.
- Welzel, C; Inglehart, Ronald; Deutsch, F (2005), "Social Capital, Voluntary Associations, and Collective Action: Which Aspects of Social Capital Have the Greatest 'Civic' Payoff?", Journal of Civil Society, 1 (2).
- Welzel, C; Inglehart, Ronald; Klingemann, HD (2003), "The Theory of Human Development: A Cross-Cultural Analysis" (PDF), European Journal of Political Research, DE: Jacobs University, 42 (3): 341–79, doi:10.1111/1475-6765.00086.