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DHL Supply Chain – North America
Industry Logistics
Founded Westerville, Ohio (1992)
Defunct January 2016
Headquarters Westerville, OH
United States
Key people
Scott Sureddin, CEO
Revenue Increase US$ 4.2 Billion p.a.
Number of employees
40,000 associates in the United States and Canada
Parent Deutsche Post
Website www.dhl-usa.com/supplychain

Exel was a supply chain and logistics company operating in North America and Europe, and a subsidiary of the German firm Deutsche Post DHL. It reported annual revenues of about $4.2 billion in February 2012.[1]

The company became part of DHL's DHL Supply Chain business in January 2016.


The company has its origins in several independent warehouse and transportation management companies in the United States which were acquired in 1985 by NFC plc (formerly the National Freight Corporation, the nationalised transportation business in the United Kingdom created by the post war Labour government).[2]

The new company was re branded Exel and the Americas headquarters was established in Westerville, Ohio, in 1992. By the year 2000, Exel had grown and expanded operations to include Canada, Latin America and South America. Its portfolio of solutions also grew to include transportation management, freight consolidation, contract packaging, contract manufacturing, demand planning and other supply chain services.

In May 2000, NFC plc merged with Ocean Group plc and, adopting the name of its American subsidiary, became Exel plc.[3] In August 2004, Exel plc acquired Tibbett & Britten, a leading contract logistics business based in the United Kingdom, for $710m.[4] On 14 December 2005, Deutsche Post announced the completion of the acquisition of Exel plc.[5]

In January 2016, Exel (North America) changed its name to DHL Supply Chain: North America.[6]


Deutsche Post continues to trade under the Exel brand in North America. The rest of the business was merged with DHL Express to form DHL Exel Supply Chain. Exel operates 441 facilities and works with over 40,000 associates in North America. Exel serves the automotive, chemical, consumer, energy, industrial, life sciences, retail, and technology industries.

Services include supply chain management, inbound to manufacturing, in plant services, manufacturing, assembly and packing, warehousing and order fulfillment, transportation management, home and business delivery and reverse logistics.


In August 2011, the main distribution center for Hershey candies was subjected to a strike by about 400[7] young foreign workers brought to the United States under the J1 "cultural exchange" visa program. The center in Palmyra, Pennsylvania was run for Hershey by Exel.[8] Exel in turn subcontracted the staffing of the center to another firm SHS OnSite Solutions based in Lemoyne, Pennsylvania. The students were recruited by yet another organization called the Council on Educational Travel (CETUSA).[9]

In February 2012, the Department of Labor's Occupational Safety and Health Administration fined Exel almost $300,000 for wilfully failing to record and report on the job injuries for four years.[10]

In 2011, the U.S. Equal Employment Opportunity Commission on behalf of Contrice Travis, sued Exel for sexual discrimination alleging that Exel failed to promote a female associate to a supervisory position. In July 2013, during a four day trial in Atlanta Georgia the jury heard evidence such as, "Travis's former supervisor testified that when he recommended Travis for the position, the general manager informed him that he would never put a woman in that position."[11]

The jury found the charges to be true, and awarded Travis $25,000 in compensatory damages and $475,000 in punitive damages plus back pay.[12]


  1. ^ Company website on 28 February 2012
  2. ^ "Gordon Mustoe, ''BRS Parcels Services and The Express Carriers''". Nynehead-books.co.uk. 1955-01-01. Retrieved 2011-08-10. 
  3. ^ NFC and Ocean forge £3.2bn alliance to exploit commerce
  4. ^ Top 25 Third-Party Logistics Providers: Bigger and Broader
  5. ^ Deutsche Post (2005-12-14). "Deutsche Post DHL Completes Acquisition of Exel". Archived from the original on October 22, 2008. Retrieved 2008-11-07. 
  6. ^ "Exel Changing Name to DHL Supply Chain | Transport Topics Online | Trucking, Freight Transportation and Logistics News". Ttnews.com. Retrieved 2017-04-13. 
  7. ^ Adams, Susan. "Hershey Fudges Labor Relations Image". Forbes. 
  8. ^ Foreign guestworkers, union members protesting Hershey Co. policies for foreign workers
  9. ^ Hershey Leaves a Bitter Taste for Foreign Students
  10. ^ Department of Labor News Release entitled, US Labor Department's OSHA cites 2 companies, proposes $288,000 in fines for workplace safety and health violations involving foreign students #12-O321-PHI, dated 13 February 2012
  11. ^ "Shegerian & Associates Founder Points to Exel Case as Classic Example of Sex Discrimination". BuainessWire. 13 June 2013. Retrieved 29 April 2018. 
  12. ^ "Jury Awards $500,000 in EEOC Sex Discrimination Suit Against Exel, Inc". EEOC. Retrieved 19 November 2017. 

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