Family Christian Stores
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Family Christian, headquartered in Grand Rapids, Michigan, was the world's largest Christian-focused retailer. By 2012, the retail chain had approximately 281 stores in 261 cities. The retail chain offered a variety of Christian-themed merchandise, in particular Christian books, Bibles, gifts, apparel, and music.
The company was founded in 1931 by two young brothers who were first generation Americans at the start of The Great Depression. From their family farmhouse in Grandville, Michigan. Pat and Bernie Zondervan launched Zondervan Publishing House as a company committed to spreading the gospel of Jesus Christ through publishing and eventually Christian resources and products as well.
Until 1993, the chain was part of Zondervan, the Christian publishing company that owns the copyright to the New International Version of the Bible. The two companies shared the same office complex in Western Michigan. Family Christian Stores increased its size through acquisitions, including Joshua's Christian Stores and Shepherd Shoppe. Christian items and church supplies were also sold over the internet through the company website which transitioned to a new platform in the fall of 2011. Some of the larger stores in the chain hosted large in-store events including concerts for Christian artists, book signings and special events.
In 2012, the management team and a group of Atlanta-based Christian businessmen purchased the company from the private equity firm Madison Dearborn Partners which had been the majority owner since 1999. The new owners had the singular idea to turn it into an engine for increased Christian generosity by pledging to its customers that 100% of store profits would go towards Christian organizations and causes, preferably ministries serving widows and orphans. In December of that year, the organization was granted 501 (c)3 status from the Internal Revenue Service, officially transforming it into a nonprofit company.
In 2015, Family Christian filed for Chapter 11 bankruptcy and in 2017, closed all retail stores.
- 1932: Zondervan opens its first store in Grand Rapids, Michigan to sell remainders purchased from Harper Brothers. It is simply named Zondervan Book Store.
- 1933: Zondervan publishes its first book, Women of the Old Testament, by Abraham Kuyper.
- 1937: Zondervan opens its second bookstore in Winona Lake, Indiana. They also begin selling books, music and cards by catalog.
- 1960: Zondervan opens a third bookstore in Wyoming, Michigan. Stores in Flint, East Lansing and Indianapolis were soon to follow.
- 1971: Zondervan reorganizes into six distinct divisions, which includes the retail division. The company changes the name of its bookstore chain from Zondervan Book Stores to Family Bookstores.
- 1975: Family Bookstores’ location count stands at 40 stores.
- 1981: Family Bookstores’ stands at 64 stores in 20 states. Zondervan establishes a policy to open stores only in established shopping centers. At this time, it’s estimated that 30% of the chain’s customers do not attend church.
- 1988: Zondervan is acquired by Harper & Row Publishers, which later becomes HarperCollins.
- 1989: Family Bookstores opens its 102nd store.
- 1993: Zondervan reorganizes again into two distinct businesses, Zondervan Publishing House and Family Bookstores, both reporting directly to HarperCollins. Leslie Dietzman who had been in charge of the division continues as president and CEO of Family Bookstores independently.
- 1994: The leadership organizes a management buyout of Family Bookstores from HarperCollins, making the organization an independent company with 153 stores nationwide.
- 1997: Family Bookstores changes its name to Family Christian Stores to better reflect the variety of Christian lifestyle products it sells.
- 1999: Family Christian Stores is acquired by a private equity firm.
- 2000: Family Christian Stores’ store count stands at 356 stores in 39 states.
- 2002: David M. Browne becomes President and CEO of Family Christian Stores.
- 2003: Family Christian Stores establishes The James Fund, a non-profit 501(c)(3) foundation dedicated to serving orphans and widows as based on the Bible verse James 1:27.
- 2006: Cliff Bartow becomes President and CEO.
- 2010: Family Christian’s commitment to The James Fund and the mission of James 1:27 moves center-stage, being adopted as the company’s “calling.” In support of their commitment to orphans and widows around the world, Family Christian launches Good Goers Mission-based Adventure Travels and begins facilitation and coordination of mission trips in North, Central and South America.
- 2011: The James 1:27 calling becomes the mission for all areas of business at Family Christian, from internal communication to catalog and emails. Greater initiative is taken to inform the customer of how a percentage of every purchase with Family Christian goes to support orphans and widows around the world through the work of their non-profit foundation The James Fund. Family Christian adopts new logo and begins rolling out new brand strategy that reflects this calling. Company also re-launches website on new e-commerce/multi-channel platform.
- 2012: Family Christian reaches two significant ministry milestones: 100,000 child sponsorships through customer generosity and nearly 1,000,000 Bibles donated around the world through various promotional partnerships with Bible ministries. Launches new company logo and branding in all print collateral and in-store signage. Company purchased by current management team and a group of Atlanta-based Christian businessmen.
- 2013: Family Christian transitions from a for-profit to a nonprofit organization.
- 2015: Family Christian files for Chapter 11 bankruptcy.
- May 13, 2017: Family Christian closes all their stores.
- Family Christian Stores, Inc. quick information, Hoovers, Retrieved January 22, 2007
- Faith's purchasing power, Cathy Lynn Grossman, December 13, 2007, USA Today, Retrieved January 22, 2008
- Family Christian Stores Company Description, Hoovers, Retrieved January 22, 2007
- FFH Draws Crowds Nationwide with Release of New CD, Book ; August 21, 2001; christianactivities.com; Retrieved January 22, 2008
- , Family Christian Press Release, Retrieved November 16, 2012
- Deiters, Barton; LaFurgey, Joe (23 February 2017). "Family Christian closing all stores including 7 in W. MI". Retrieved 26 February 2017.
- "Family Christian website". Retrieved 13 May 2017.