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Field marketing is historically thought of as a one-way communication tool. The brand's message is delivered from promotional personnel to the consumer whether through the medium of a sample, a piece of merchandise or literature.
Field marketing can be differentiated from all other direct marketing activities because it is face-to-face personal contact direct marketing. Field marketing includes highly targeted direct selling promotions, merchandising, auditing, sampling and demonstration, experiential marketing, organizing road shows, events and mystery shopping. These disciplines, individually or combined, develop brands and in their implementation show a clear return on investment (ROI) to the brand owner. This is a key feature and benefit of field marketing – seeing revenue expenditure generate a specific return.
Field marketing professionals are able to give support to marketing operations. This includes counteracting a competitor’s campaign and/or increasing market distribution. Individuals in this profession are preferred to have extensive knowledge of different industries. Personnel are experienced, trained and supported by computer reporting systems. This allows for a high degree of accuracy and high speed reporting and compilation of data that allows fast and flexible solutions to the dynamics of the changing environment tailored to the needs of the client’s market. Each campaign might involve two or more core disciplines to maximize client budgets and give as much pay back as possible.
- List of marketing terms
- Marketing management
- Outline of marketing
- Real-time marketing
- Williams, Alison & Mullin, Roddy . (2008) " The handbook of field marketing : a complete guide to understanding and outsourcing face-to-face direct marketing" , Kogan Page Limited. ISBN 978-0-7494-5025-0
- Direct Marketing Association . (2011, August 11). What is Field Marketing. Retrieved from Direct Marketing Association: http://www.dma.org.uk/toolkit/what-field-marketing