Most of the album's twelve tracks fall in the pop genre. Two of the songs, "Love Comes From The Inside" and "I Do 2 Be" are outside pop. Two songs were first released in Italian and Spanish in former albums: It's Not Goodbye and Everyday Is A Monday. The latter was originally written in English and adapted later into Italian and Spanish, though it first released in these languages. Important songwriters appear in the credits of the album, such as Andreas Carlsson, K. C. Porter, but above all longtime Madonna's collaborator Patrick Leonard. The recording company (Atlantic Records) promoted the single Surrender more as a dance song (helped by the several remixes of the song) than a pop song. In this way, Surrender was able to reach No. 1 in the Billboard's Hot Dance Club Play. The same happened for the second single If that's love. In January 2003 the album was released in Europe as well.
Despite all Pausini's efforts, the album did not get the success she expected in the United States, where it sold 100,000 copies, according to Nielsen-Soundscan.
Some blamed what they called an incorrect promotion strategy by Atlantic Records, which promoted it as a dance album. Laura Pausini disliked that choice and asked to meet with Atlantic's president. She asked to have From the Inside promoted to an adult audience. When Atlantic refused, Pausini threatened to drop the whole plan, but Atlantic still did not respond. Pausini, kept her promise and went back to Italy, leaving From the Inside to the label. The promotion of the album went on in Europe for some months.
In late 2011, songs "For Your Love" and "Kiss Kiss" were fully leaked in the internet. After some polemics, Pausini confirmed that both tracks were demos from "From the Inside", but didn't make their way into the final cut. Though not confirmed, "Kiss Kiss" is supposed to have been discarded due to it being out of Pausini's style.